Is this true about Trade Ins?

I called my local Best Buy and the rep told me that the trade in phone had to be originally purchased at Best Buy? Does anyone know if this is true?

Hello BRIVAEH226-
There are city, county and state regulations that do control what we can take as a trade-in. In some situations, we are required by those regulations to only take trade-ins that can be validated as purchased in a Best Buy store by the customer producing a Best Buy receipt.
This is why all of our trade-in promotions as well as our Limitations and Restrictions of our trade-in program here call out that some stores may have additional limitations that prevent a trade-in. Your local store should be able to provide you with more information around any particular regulations that they have to follow.
Bill|Senior Social Media Specialist | Best Buy® Corporate
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Quote from: MGP on 18-December-05, 13:04:44
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kyoakuma wrote:
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