Is Time Machine crashing my Mac?
I was recently having problems in which Finder would frequently fail to respond on my late 2009 iMac, running 10.8.5. With suggestions from an Apple employee at the Genius Bar I went through a lot of debugging steps to try to figure out what was causing the problem, and nothing was successful. I was particularly worried because I have Time Machine running on a Seagate external disk, and every so often that disk would no longer show up on the desktop and would not be mountable. After restarting the system I could remount the disk, but my previous backups on Time Machine then seemed to be lost.
I was worried about my iMac hard disk crashing and at the same time having an unmountable Time Machine backup, so to be on the safe side I erased the Seagate disk one more time, reran Time Machine to back up the iMac, and then ejected and unplugged the external hard disk it so there was no chance that my backup could get corrupted. However, to my amazement once I turned off Time Machine and unplugged the hard disk all my Finder problems went away. I’ve gone two weeks now without Finder failing to respond, whereas it used to happen once or twice a day.
So is it possible that running Time Machine was somehow causing Finder to crash? (By the way, none of my hard disks are filled anywhere close to capacity; they probably are 90% empty). Or is there anything unusual about Seagate external hard disks and Time Machine? I should add that I frequently ran Disk Utility and Seagate’s own diagnostic programs on these disks and they always came out clean.
I haven’t reconnected the hard drive yet, but also wanted to ask what would be the next step to try to confirm if Time Machine or the Seagate disk is the problem.
First, if you installed the Seagate software, remove it according to the developer's instructions. Reboot and see whether there's any change.
If not, disconnect the drive and start a new backup on another one (preferably not a Seagate.) You should do that anyway. One backup is never enough to be safe.
Similar Messages
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Time Machine crashes using Mac OSX 10.7.5
Past few days, Time Machine crashes when attempting to use the application. This problem just started and had previously worked.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
iMac 2006, running OS x 10.5.8 1.83GHz Intel Core Duo, 2 GB 667 MHz DDR1 SDRAM. Of the 152.23 Macintosh HD, 56 Gig is free
External 500 Gig WD USB2 HD for Time Machine.
When Time Machine is running and the TM icon at the top of the Mac is revolving, my iMac crashes or just hangs and won't do anything if I try to open a new prog. This can happen with just the TM running and doing a backup, nothing else apart from Finder running and then I try to open Activity Monitor from Utilities.
The ONLY way to get the iMac back is to switch it off (I know- NOT a good idea!!!), relaunch the iMac as an external Firewire drive from my Macbook, run Disc Utilities from my Macbook and then repair the iMac's HD then reboot the iMac.
Any suggestions as to what is going wrong? For months TM gave me no problems and then this has started over the last three weeks...
Thanks in advance
Chrischrisasha wrote:
Pondini,
Thanks for the advice.
I repaired my iMac hard disc by booting it as an external Firewire disc using my Macbook as the parent machine and the iMac connected via Firewire as the target, rebooting the iMac with the T button on the keyboard pressed then launching Disc Utility from the Macbook and repairing the HD of the iMac.
I then rebooted, repaired disc permissions on the iMac then rebooted again.
I then used Disc Utilities on the iMac to verify the iMac's HD which came back with the message that the disc appears to be fine.
That's a bit of overkill -- for the internal HD, all you needed to do was run a +*Verify Disk+* while booted normally.
I then ran Disc Utilities from the iMac, repaired Time Machine disc (that took ages and whilst the repair was happening, all sorts of errors were found) and then rebooted again.
I then used Disc Utilities to verify the Time Machine disc and that came back fine as well.
Again, overkill. Just run +*Repair Disk+* on the TM drive while booted normally.
I then ran Cocktail and selected the monthly maintenance scripts - nothing else was opened on the iMac. At this point, I went to bed!
Not needed.
Having just returned to my office this morning, I find the iMac hung once again!!! Whilst Cocktail was running, Time Machine started (the icon at the top of the screen started to revolve) and my iMac is hung and completely non-responsive.
I don't use Cocktail, so don't know if there may be a conflict there, but it seems unlikely.
The only way I could get the iMac back was to power down, remove ALL the cables, wait for a minute or two, power up the iMac as an external Firewire drive from my Macbook, repair the iMac HD from Disc Utilities running on my Macbook (as above), then reboot the iMac, repair disc permissions on the iMac using the iMac's Disc Utilities, then verify the iMac HD, then repair the Time Machine disc again using the iMac's Disc Utilities - i.e. EXACTLY the same process that I when through yesterday evening.
Again, far more than you needed to do.
I just can't afford to buy a new iMac.
Huh? Who suggested that? There's no indication of any dire hardware problem on your Mac (your external HD may be failing, though).
Do you have any other suggestions???
Yes. CALM DOWN and SLOW DOWN.
Read my suggestions a bit closer, please. #A5 in the Troubleshooting Tip explains clearly how to repair your TM drive without all the extra work and drama. I didn't even suggest repairing your internal HD (although it does rule that out as a problem). And again, it's much easier to do if you follow #A5 -- that's why I took the time to write it!
Did you try doing a backup with Activity Monitor already running and onscreen, as in the next to last paragraph of my last post?
I don't know how to find the error log files on the iMac and would it help if you told me how to find them and then I posted them up on here?
Yes. See the last paragraph of my last post (or #A1 in . . . yes, the Troubleshooting Tip). -
Time Machine Crash along with death screen
Ever since I did the 10.5.2 update Time Machine crashes, ejects my hard drive, and I keep getting the gray death screen to restart. I turned off Time Machine but my HD keeps getting ejected and still having the restart issue.
I'm running a Mirror face G4 and have NEVER had a problem before, so this is very irritating.Hi there,
Thanks for your posting - I followed the links in order to try and find out why my disk image may not be working properly.
I backup my MacBook to an internal slave drive on my G4 using Time Machine. It was working fine for a month but has suddenly given me Kernel Panic so from these posts I assume that to mean a corrupt image. I tried running Disk Warrior on the image. It found a HUGE number of errors. Pretty much every file in the volume was repaired for "Extended Attribute". However, unfortunately Disk Warrior gave the following message:
DiskWarrior has successfully built a new directory for the disk named "Backup of JowieBook." The new directory cannot replace the original directory due to a Mac OS services failure.
Try rebuilding again. If this problem persists, please restart from the DiskWarrior CD and then try rebuilding again.
Hmmm, that not good. I haven't tried restarting from the CD because I don't see much point - the image isn't on the boot drive, it's on a slave. I checked the volume read/write status as suggested and this is the result (abridged):
image-path : /Volumes/Lemon Jelly/JowieBook_0016cbcc5f19.sparsebundle
image-type : sparse bundle disk image
writeable : TRUE
autodiskmount : TRUE
removable : TRUE
image-encrypted : false
So I'm pretty stumped. Shall I just run it again? Here's the chmod status of the volume:
drwxr-xr-x 6 jowie jowie 510 Feb 20 22:30 Backup of JowieBook
I'm not very good with Unix but that looks okay to me... So I'm a bit stumped. Any thoughts?
Thanks! -
Time machine crashes after Yosemite upgrade
I recently upgraded to Yosemite 10.2.2. on a mid-2010 MacBook, but am having problems backing up using TimeMachine.
I can access my past backups, which is good news, although I need to select one of the disks being backed up in the left column of the finder window (if I just select my username it doesn't seem to work). However, when I attempt a backup the computer crashes during the beginning of the backup process ("Processing backup"). I don't get any particular error message when Time Machine crashes, the computer just restarts and sometimes I will get an error message once the computer has finished restarting indicating that the computer restarted because of a problem.
I back up onto a non-Apple (Seagate) connected to the WiFi network drive, which has been working well for about 6 months under the previous OS.
Anyone have any thoughts on this? I've run the disk utility to repair disk permissions, removed the network disk as backup then re-added.And here is the Problem Details and System Configuration in case its helpful:
Anonymous UUID: B73BF844-60BD-9880-938A-BEF0C404EA33
Thu Jan 29 23:20:29 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff8019735d11): "hfs_UNswap_BTNode: invalid backward link (0x00012299 == 0x00012299)\n"@/SourceCache/xnu/xnu-2782.10.72/bsd/hfs/hfs_endian.c:303
Backtrace (CPU 1), Frame : Return Address
0xffffff8085e63030 : 0xffffff801932fe41
0xffffff8085e630b0 : 0xffffff8019735d11
0xffffff8085e63100 : 0xffffff8019726327
0xffffff8085e63130 : 0xffffff801957b5e5
0xffffff8085e63240 : 0xffffff801957aa5a
0xffffff8085e632f0 : 0xffffff8019578ff4
0xffffff8085e63340 : 0xffffff801975e7b1
0xffffff8085e63370 : 0xffffff8019763cd0
0xffffff8085e63430 : 0xffffff80197429ba
0xffffff8085e63550 : 0xffffff8019570cb6
0xffffff8085e635e0 : 0xffffff80197ac9d8
0xffffff8085e63f50 : 0xffffff801984b386
0xffffff8085e63fb0 : 0xffffff8019436e86
BSD process name corresponding to current thread: mds_stores
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x0000000019000000
Kernel text base: 0xffffff8019200000
__HIB text base: 0xffffff8019100000
System model name: MacBook7,1 (Mac-F22C89C8)
System uptime in nanoseconds: 3182901727712
last loaded kext at 3016699200744: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f9bfb2000, size 364544)
last unloaded kext at 338817335836: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9bf3a000, size 61440)
loaded kexts:
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.15.5
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleLPC 1.7.3
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
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com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
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Model: MacBook7,1, BootROM MB71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.60f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032362E4130314C4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032362E4130314C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Ext HDD 1021
USB Device: Built-in iSight
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: -
How to import mailboxes from Time Machine to new Mac
I had Time Machine backing up our old G5. We got a Mac Pro back in November and I never was able to import the mail from the G5 to the Mac Pro so I left it alone and just kept using mail on the old G5. Well, the G5 took a dump last monday. I currently have the Time Machine backup for that computer connected to our Mac Pro (but not using it as backup yet). So, the mail from the G5 should be on the Time Machine backup right? If so, can I import it into Mail on the Mac Pro?
I also pulled one of the hard drives from the G5 and have it in the Mac Pro in the 2nd bay just to make sure that HD wasn't dead. It works fine and I tried importing the .mbox files from that drive but it appears that all the mail on that particular drive are from like 2006. So, again, I need to find out how to import mail from the Time Machine drive. Any thoughts?
10.7.4
Mail 5.2Back up what data? Mail data? I don't have any yet. I haven't used Apple Mail on this Mac Pro yet.
Edit: Launching Mail and holding Option right afterwards does nothing. Holding down option and then launching Mail does nothing.
Oooooh.... launching time machine while holding down option......
Edit again.... I don't have a Time Machine menu because that disk is not currently set up as time machine for the Mac Pro yet. I don't want to use it as a backup for this computer yet. I just want to be able to pull some of the backed up contents from it until I'm set. -
How do I use Time Machine on my Mac to back up files stored on an AirDisk?
I have a Macbook Pro 17-inch, Mid 2009, with a 2.8 GHz Intel Core 2 Duo processor. I use an external HDD connected directly to my Mac via FireWire 800 for Time Machine backups. I have an external HDD connected to my Airport Extreme (Gigabit) router that I use for file storage. My iTunes library and iPhoto library are both stored on this AirDisk. Can I use Time Machine on my Mac to back up the files that I store on my AirDisk? If so, then please describe how to do so. Thank you for your assistance.
Unmount and physcially disconnect the TimeMachine drive and reboot the computer without it being connected.
Reboot the comptuer with the disk inside the machine holding the option or c key down, select the disk to boot from.
Second screen in is the installer, under the Ulitites menu is Disk Utility.
Use Disk Utility to Erase with Security option Zero all Data if your planning to wipe the drive and install 10.6
Don't do the above if your simply reinstalling only OS X 10.6 to cure a problem with it.
How to reinstall just OS X or erase/install OS X
How to erase and install Snow Leopard 10.6 -
Can I access my Time Machine from another mac?
My current mac (an iBook G4, early 2005) has I think died irreparably. I'm waiting to see if it can be repaired but in the meantime I'd like to know if I can plug my Time Machine into another Mac (either a friend's or a family member's, both have 2006 MacBooks) and be able to access my stuff? I read elsewhere in the forum that this was possible if you were setting up a new mac, but I won't be able to buy a new computer for a while and need quite badly to be able to get at my documents.
yes, it's possible. plug it into the other computer. control-click on TM inthe dock and choose" browse other Time Machine disks".
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Is there any way to get back my data if I had not restored it from time machine before reinstalling Mac OS X on my comp from utility. PS - My OS version has downgraded from Mountain Lion to Mac OS X 10.75 . Pls. help
Look at the blue box on this link:
http://pondini.org/TM/19.html
Ciao. -
I would like to set up a homegroup with a new Macbook Pro and 2 Windows PCs. The PCs are wired to an Airport Time Machine and the Mac is wireless. All computers have internet through the Airport Time Machine.
The method for setting up file sharing is described here:
http://homepage.mac.com/rfwilmut/notes/sharing.html -
I am trying to upgrade from Tiger to Snow Leopard. When I insert the disk and install starts, it states "This disk is used for Time Machine backups" and Mac OSX can't be installed. Does anyone know how to correct this (since Tiger doesn't have Time Machine)?
http://support.apple.com/kb/TS2986
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Why does "enter time machine" crash my computer?
The title is pretty descriptive. The "crash" is that I get the spinning beach ball of death and over the course of a few seconds my machine becomes completely non-responsive to input (keystokes stop working, then the wiggling the mouse stops working). I have do hold down the power button to reset the machine after that. Although I'm quite familiar with http://pondini.org/OSX/Home.html I don't see that anything readily addresses "Time Machine crashes my whole OS". Any ideas? Thanks!
Here a log of what happens. I got this same effective log in two different situations: first when I ran an attempted backup, then again basically the same when I changed the computer name and tried again. That second attempt is probably pretty telling since there is no sparsebundle with the new computer name, meaning the error of "diskimagealreadyattached" cannot be true.
Starting standard backup
Attempting to mount network destination URL: afp://[email protected]/timecapsule
Mounted network destination at mountpoint: /Volumes/timecapsule using URL: afp://[email protected]/timecapsule
Disk image already attached: /Volumes/timecapsule/computer_dying.sparsebundle, DIHLDiskImageAttach returned: 35
Running backup verification
Disk image already attached: /Volumes/timecapsule/computer_dying.sparsebundle, DIHLDiskImageAttach returned: 35
Backup verification incomplete!
Disk image already attached: /Volumes/timecapsule/computer_dying.sparsebundle, DIHLDiskImageAttach returned: 35
Failed to mount disk image: Error Domain=com.apple.backupd.ErrorDomain Code=31 "The operation couldn’t be completed. (com.apple.backupd.ErrorDomain error 31.)" UserInfo=0x7faf9305d400 {MessageParameters=(
Ejected Time Machine network volume.
Waiting 60 seconds and trying again.
Attempting to mount network destination URL: afp://[email protected]/timecapsule
Mounted network destination at mountpoint: /Volumes/timecapsule using URL: afp://[email protected]/timecapsule
Disk image already attached: /Volumes/timecapsule/computer_dying.sparsebundle, DIHLDiskImageAttach returned: 35
Running backup verification
Disk image already attached: /Volumes/timecapsule/computer_dying.sparsebundle, DIHLDiskImageAttach returned: 35
Backup verification incomplete!
Disk image already attached: /Volumes/timecapsule/computer_dying.sparsebundle, DIHLDiskImageAttach returned: 35
Failed to mount disk image: Error Domain=com.apple.backupd.ErrorDomain Code=31 "The operation couldn’t be completed. (com.apple.backupd.ErrorDomain error 31.)" UserInfo=0x7faf93507310 {MessageParameters=(
Ejected Time Machine network volume.
Waiting 60 seconds and trying again.
Attempting to mount network destination URL: afp://[email protected]/timecapsule
Mounted network destination at mountpoint: /Volumes/timecapsule using URL: afp://[email protected]/timecapsule
Disk image already attached: /Volumes/timecapsule/computer_dying.sparsebundle, DIHLDiskImageAttach returned: 35
Running backup verification
Disk image already attached: /Volumes/timecapsule/computer_dying.sparsebundle, DIHLDiskImageAttach returned: 35
Backup verification incomplete!
Disk image already attached: /Volumes/timecapsule/computer_dying.sparsebundle, DIHLDiskImageAttach returned: 35
Failed to mount disk image: Error Domain=com.apple.backupd.ErrorDomain Code=31 "The operation couldn’t be completed. (com.apple.backupd.ErrorDomain error 31.)" UserInfo=0x7faf93060170 {MessageParameters=( -
Could someone tell me if I can reinstall Time Machine on my mac? My back up has all my photos on it and time machine has deleted them all.
Go to the Time Machine Preferences window and turn the big slider to OFF. You might also select the "None" disk as a destination.
Then erase or reformat the disk. See Using Disk Utility if you're not sure how. -
Time machine crashes finder on restore and I see no record of files.
Time machine crashes the finder on restore and I see no files.
Just tried to resort a single file and it crashes the finder as soon as I try to go down in the different folders. several restarts did solve that bit and after several attempts I get down 2 or 3 levels but there are no files at all.
If I mount the sparse image on my server (I backup to a server with external hard disk over my local network) all the files are there and I can access them. So I have restored the corrupted file I wanted too, but still need to solve this problem.
Any tips?ChangeAgent wrote:
OK. if I go in to the disk that I backup to. I find the disk image of the backup. if I load this I see what is inside.
Again, what do you mean by "load"? If you mean mounting the disk image and using the Finder to copy from the files inside it, that's not "restoring," and isn't recommended, as you will have permissions problems with the copied files.
the folder that refuses to back (all of them on the second level these are tho folders that are the dated folders of the backup) up is the one that is locked, has different permissions as it should have. If I fix the permission of the folders I can see them in the TM backup. however every new backed up folder is locked again and can not be restored till unlocked as described above.
Yes, that's correct. Time Machine tries to keep us mere mortals from shooting ourselves in the foot by messing about with the backups. Once you've manually altered things inside your backups, there's no telling what will (or won't) happen.
Try this: create a new user, and sign on to that account. Make a test folder somewhere inside it's home folder (but not it's desktop) and put some test files in it. Run a backup. Then use the "Star Wars" display to restore that folder to the desktop (an "alternate location.") Does that work? Can you see and change the restored files as that user? Are other users prevented from changing them?
I don't know exactly what's happened, but it appears your backups are badly corrupted. You can try Repairing the sparse bundle (as Mr. Horowitz suggested), per #A5 in the Time Machine - Troubleshooting *User Tip,* also at the top of this forum, but it's doubtful that will really fix them. Your only option may be to delete the sparse bundle and let Time Machine start fresh. -
My time machine crashes while backuping. Message is
07.10.12 10:09:41,376 mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
That runs for hours with no progress in backupOK - try, temporarily, turning Spotlight indexing OFF and then try to run the backup. In Terminal (Applications>Utilities) copy and paste into Terminal:
sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist
Then try running the backup. If it works, or even if it doesn't work, enable Spotlight again by copying and pasting into Terminal:
sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist
Give it a shot - let me know if it works because there have just been too many problems with 10.7.5 and Time Machine.
Clinton
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