Is TREX for a Solution Database mandantory

hey,
simple question:
do i need a TREX for the solution database?
or can i run the sol.db. without any TREX installation?
kind regard
dirk

hello amit,
thanks for your quick answer.
but there are still some question-marks.
our plan is to use and fill the solution database in the first phase of our project.
and when we see, in three or six month, that we really need this, we will install trex.
so, can i use solution database without trex? when you say that without trex no search is possible - what is possible? see all solution database entries in a long list? or is it defently not possible to fill solution database with ta IS01 w/o trex?
i hope you can help.
thanks a lot and kind regards
dirk
Hello Dirk,
You would require TREX for the Solution Database. Without TREX, the search functionality would not work.
I hope this answers your query.
Regards
Amit

Similar Messages

  • Does my solution database need a designated TREX

    Hello all,
    I'm about to setup a new SD environment for a client.
    They want a solution database, and already have a few trex instances on their ECC environment.
    So these are already in use.
    Can I use these nonetheless for my Solution Database?
    Or should I install a new one on my SolMan machine?
    regards,
    David

    Hello David,
    TREX can be installed directly on the Solution Manager system or externally from the Solution Manager system, much like the Solman BI can be installed locally or on a BW system.
    I hope this answers your question.
    Regards,
    Paul

  • Check Index Existence - Trex SOLMAN Solution Database Issue

    Hi Experts,
    I have done all the configuration part for having solution database functionality in SAP SOLMAN system. Our basis team has also installed TREX successfully.
    But while checking in transaction CRMC_SAF_TOOL, everything is green except Check ndex Existence.
    We are getting the below error messages:
    Failed [Check=Index Existence ,Knowledge Base=SDB ,Language=E]
    Failed [0 ]
    Failed [No. of Documents=1-]
    On discussion with Basis Team, I came to know that Indexes are getting created at putty level and while going to the indexes (Menu - Goto- Indexex (F8) in CRMC_SAF_TOOL, everything is seems to be fine and successful. No error there.
    Please suggest where I am going wrong as I am still not able to search in IS02.
    Thanks & Regards,
    Madhu

    Hello,
    Sometimes this error is seen when an older version of Trex being used.
    Are you on a current version of Trex? If not you may want to consider upgrading to a current version?
    Additionally, sometimes documents saved via content management cannot be indexed,
    as no url can be determined for them.
    4. knowledgebase SDB_ATTACHMENT:
       The URL's do not get determined and this is why nothing would be
       put to TREX.
       Herefore, please follow the following note:
       685521 Logon data for /sap/bc/contentserver service
    This may explain the HTTP:/no. DOcuments =1- error ???
    So please ensure you have set the URL for the content server as per Note 685521
    Regards,
    Paul

  • Service Desk - Solution Database - Solution retreival

    I am trying to setup solution database for service desk.
    1. I have set up TREX on the same host
    2. Connected ABAP and TREX through a TCP/IP RFC
    3. Completed configuration for the solution database using the available wizards
    4. CRM_SAF_TOOL- all checks show greens
    I am able to create a solution in a transaction using the "create solution in solution database" link.
    My issue is:
    When I go to another transaction and try to search for a available solution I do get get any results of the search. The short text used of both the transaction for which the solution was created and the transaction from which I am searching the SDB are the same.
    What am I missing?
    Thanks
    Shabna

    Had to generate the index.

  • Spell Check in Solution Database - Webclient

    Is there a spell check in SAP for the Solution Database?  I have a request for spell check on the webclient and I don't see one. Something similar to the spell check that you see when creating a message here.  Any information on this would be greatly appreciated.

    Hi Amory,
    Are you able to solve this?
    Right now I am trying to implement Spell check in webclient, could you please let me know how did you achive this?
    I will appreciate your quick response.
    Thanks for cooperation
    Regards
    Sandeep

  • Please Advise : Solution database

    Hi group,
    We are on the CRM 2007, i developed a small poc for the solution database and everything is working ok.
    Now before going for a full fleged solution database creation i would like to know if the solution database can be transported.We are currently in the development server hence if it has to be created in quality and production as well then we better do it in quality itself.
    Regards
    Raj

    please go thorugh the following link
    http://www.sap-img.com/basis/transport-a-sap-object-from-dev-to-pro.htm
    http://www.erphome.net/pdf/saezpdf/066saez.pdf
    hope this helps

  • For solution database- trex

    Dear All,
    We are configured Service desk and we are planing to maintain solution in solution database. my question is.
    Is it required TREX software?
    Thanks
    Siva

    Hi
    yes you need it
    Service Desk: Solution Database
    check in above dolores blog
    moreover if you are using solman 7.1 then you can use new functionality of solman knowledge articles far better web based message system
    http://help.sap.com/saphelp_sm71_sp01/helpdata/en/a9/0473a0d3f74adcaa6c6b4be7635867/frameset.htm
    hope it helps
    regards
    prakhar

  • Using Solution Database (IS01) in SolMan without TREX

    Hi all,
    I just wanted to use the solution database within SolMan, which comes with the standard CRM functionality (IS01). Unfortunately I always receive dumps when creating (SAPSQL_ARRAY_INSERT_DUPREC) and searching (OBJECTS_OBJREF_NOT_ASSIGNED_NO) for problems and solutions.
    Afterwards I found that the installation of the TREX server is required and this is maybe the reason. Is this true?
    How can I run the solution database without the installation of a TREX? Is this possible?
    Please help.
    Thank you very much in advance, and have a nice weekend.
    Stefan Bauert

    Hello Charan,
    Thank you very much for your feedback!
    I went through the wizard of TCode "CRMC_SAF_WZ_SE" and entered requested program, but I was leaving detailed data for http and so on blank.
    After that I went to TCode "CRMC_SAF_ADV_CLIENT" and wanted to enter the recommended description to "Learning Enginge Description". The following 2 entries already exist:
    DEFAULT_ASPR     Spreading Activation
    DEFAULT_PURE     Pure Correlation
    Do I need to enter a new entry, or just paste the program name into one of these entries?
    However the creation of a problem is still failing with dump OBJECTS_OBJREF_NOT_ASSIGNED.
    Finally my question: If I do not want to use the service desk for this, can I use the solution DB without TREX?
    thanks and regards
    stefan

  • Looking for a solution or service to export data from a dynamic form into a database

    As the title of this discussion states, I'm looking for a solution or service to export data from a dynamic form into a database to be used for reporting. Creating the dynamic form is not a problem, it's getting it into a database that's more of a nuisance. A dynamic form is needed in order to provide skip logic, hide/reveal, and other similar dynamic features.
    The database hasn't been created, so just looking for the easiest, more effective and dependable solution. The key is being able to run reports off the data later.

    So i set up 2 residential grade routers to test this out. Seems to be working okayish. I believe with directional antenae routers I should achieve what I need.
    As for security I configured each device separately. I set them so only allow the MAC address of the other through wireless. This seems to be the best system for me. Once they are connected even if a MAC is spoofed of the other router it drops automatically because they are always connected. My wired devices get plugged in and recieve an IP from my main network.
    There more testing to be done, but it seems to be working.
    Thanks for your input and suggestions guys. I will be marking this topic as answered.

  • BSP page for Search Function in  Solution Database

    Hi
    I would like to know if there is an BSP available for the Search Function in Soltution Database. If yes then i would like to know what is the name of the BSP.
    <removed_by_moderator>
    Thanks
    Tenielle

    Dear friend,
    Have you done all the customizing via spro->scenario specific->service desk->solution database.
    There is a note SAP note 951145
    also you have to build the index..check via SAF tool...all the doc is there in IMG.
    Secondly...there is also a troubleshooting option.....
    This will help u....
    Pls assign pts

  • Put solution in solution database for message "confirmed" status

    Hi ALL.
    How I can put solution in solution database if massage have status "confirmed"?
    I have to go in edit mode to proceed action "put solution in solution database". But edit mode not allowed for "confirmed" messages.
    Beside, I may be sure solution helpful only after autor confirmed messages.

    I try to find easy solution.
    If I will use new status,
    I should change all documents and user instruction.
    I'll have to notify all clients.
    Web interface have "confirmed" button, I should obliged to disable it.
    I'll have to confirm all messages myself, whatever I need to put solution in databese or not.
    I don't think it easier solution.
    Thank you anyway, Stephany.
    Very best regards,
    Andrey.

  • Connection Timed Out error while saving messages in Solution Database

    Dear Experts,
    I have configured trex in solution manager..while saving service messages in 'Solution Database' i used to get "page cannot be displayed" now iam getting the fallowing error..please suggest any changes required..
    500 Connection timed out
    Error: -5
    Version: 7000
    Component: ICM
    Date/Time: Thu May 14 15:11:24 2009 
    Module: icxxthr.c
    Line: 2698
    Server: Host_<SID>_<Sys no>
    Error Tag: {-}
    Detail: Connection to partner timed out after 60s
    Regards,
    Babu

    Hi Babu,
    you might try the following on the server where the problem occurred: call transaction SMICM -> Goto Services -> Select the service you are working with ->
    Service Change -> increase value for "Max. Processing Time"
    In case your application still times out you should see the changed value displayed.
    Sometimes just executing the application again 2-4 times might help, because compiling might happen and is taking some time in the system.
    With regards to parameters see also SAP Note [824554|https://service.sap.com/sap/support/notes/824554].
    Best regards,
      Andreas

  • CRM Solution database  How to main the problems and solution types

    Hi
    Can anyone tell me how to maintain problems and solutions in the CRM solution database , after setting up the TREX and SAF for the IC webclient .
    we are unable to maintain the problem types with 1200 words in the problem description in IS01 Transaction  We are unable to  assign the codes to  the problem type at the time of  maintaining the problems and solutions in the IS01 transaction for solution database . after maintaining the problems and solutions the SAF indexing with full compilation and cluster compilation . the list of documents were showing successful status but when we search by the attribute type in the knowledge search  the message is showing no search refinement found .kindly expedite the solution for the  the above description
    The TREX connectivity has been established successfully and the SAF is configured successfully without any errors in it but  but we are unable to search the text based and attribute based search in the IC webclient knowledge search .
    Regards
    Vikas dinaker

    Dear Vikas,
    Kindly check C13_BB_Config guide as service marketplace.
    It says in section 3.1.5.2.3 on page 57, the below mentioned paragraph.
    3. On screen Create Problem maintain the following data:
    Be sure that the descriptions of the following problem(s) and solution(s) are defined in all languages that you want to use (e.g., in the E-Commerce Internet Customer Self-Service).
    4.Choose Enter. The default parameters are filled; please also see the NOTE following this description.
    5.Enter the problem description listed in the box below. The first line should not exceed 40 characters, for this is like a short description of the problem that will be displayed in the first line of the hitlist in the search.
    hope this helps
    Amit

  • Creation of a symptom/problem in CRM.(Solution Database)

    Hi All,
    Can anybody tell me what are the mandatory parameters for creation of a symptom/problem in solution database.
    I am using a bapi:
    BAPI_SYMPTOM_CREATE
    can anybody tell me what all fields need to be populate for successful creation of a symptom.
    It would also be nice if you can throw some light on the use/documentation regarding this bapi.
    I am verifying the creation of symptom in table ISMP.Since when i create a symptom through transaction: IS01 it gets created in ISMP table but not through my BAPI. Please help.
    <b>Full points will be awarded.</b>
    Thanks in advance.
    ashish.

    Hi ,
    u can create problem and solution in SDB,
    by doing
    Basic settings-->define number ranges (this is done by BASIS guys on SAF)
    BASIC data filed is not required,
    problems(prob type , prob subtype,define application area)
    Solutions Solution type)
    confugure this fields only ,
    all the remaining fileds used to Activity, catalog Mgmt)
    dont go with bapi's
    u can use LSMW , this is better.
    otherwise copy paste all the FAQ's manually in the system , and compile the Server for Delta compile, fullcompile, cluster compile,
    Message was edited by:
            kiran

  • Question for installing Solution Manager & ECC 5.0

    Any idea for installing Solution Manager 3.2 on Windows server 2003 with Oracle9i problem when install Database Instance. Installation failed when the intallation progress went to Oracle Post-Load Action.
    The message from startsap log file is
    "running C:\usr\sap\T01\SYS\exe\run/sapstart.exe name=T01 nr=03 SAPDIAHOST=saptest02 -Wait
    start service SAP01_03 on machine
    saptest02
    OpenService of SAPT01_03 failed. Error#: 1060
    CreateNamedPipe for
    saptest02\pipe\SAP01_03 Failed, Extended Error #2
    start service SAP01_03 on machine
    saptest02
    OpenService of SAPT01_03 failed. Error#: 1060
    C:\usr\sap\T01\SYS\exe\run/sapstart.exe=>sapparam(1c): No Profile Used."
    Another question is about installing the Oracle database software: should we choose Create Databse or not when install Oracle Server Software only?
    Is my installation process as following correct?
    ->SELECT A PRODUCT TO INSTALL:
      Oracle9i Database 9.2.0.1.0
    ->WHAT TPYE OF INSTALLATION DO YOU WANT:
      Enterprise Edition
    ->SELECT A DATABASE SUITED TO YOUR NEEDS:
      Software only
    After end of installation
    install Oracle9i Client 9.2.0.1.0->Administrator
    Thanks a lot

    Hi Shusen, I´m trying to do the same think (Install ECC IDES with Oracle 9i in one computer for educational propose), can you help me with this:
    1.I made the same Oracle install process because when I tried with sapserver.cmd nothing happened, for that reason i made:
    SELECT A PRODUCT TO INSTALL:
    Oracle9i Database 9.2.0.1.0
    ->WHAT TPYE OF INSTALLATION DO YOU WANT:
    Enterprise Edition
    ->SELECT A DATABASE SUITED TO YOUR NEEDS:
    Software only
    After end of installation
    I did not install client, is this correct?
    2.After install this, I run the sapins.exe but  show me this error: INSTALL FIRST SAP J2EE ENGINE, I download the JAVA SDK from JAVA page (java_ee_sdk-5-windows) but did not fix the problem: Do you know what file is this? Or, where is it in the DVD installation?
    Thanks in advance if you or somebody can help me and excuse me if the answers are obviously, but I´m not a system engineer I´m only try to install IDES for learn SAP WM.
    Thanks.

Maybe you are looking for