IS-U Demand KW reads for remove and install are being totalled

Hello,
On the first periodic bill of a demand meter with a resetting register where the demand meter was removed and a new demand meter installed, the KW reads are being totalled during billing.  We want billing to take the higher of the two KW reads, not a total of the two.
Our initial research shows that a replacement uses only the installed read, thereby ignoring the removed read (potential for lost revenue).  A full remove/full install combination totals the reads (potential for over billing).
Has anyone encountered this scenario before?  If so, what was your solution?
Thanks!

Hello,
On the first periodic bill of a demand meter with a resetting register where the demand meter was removed and a new demand meter installed, the KW reads are being totalled during billing.  We want billing to take the higher of the two KW reads, not a total of the two.
Our initial research shows that a replacement uses only the installed read, thereby ignoring the removed read (potential for lost revenue).  A full remove/full install combination totals the reads (potential for over billing).
Has anyone encountered this scenario before?  If so, what was your solution?
Thanks!

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