Is "What's this" help for 64-bit applications available in latest version of Robohelp?

We purchased Robohelp 9 recently. Before purchasing we called support to make sure context help ("what's this" help) is available for 64-bit applications. They told us that it's there. When we installed Robohelp 9, context help library for 64-bit applications was not there. We are thinking of returning the product. Has anybody come across this issue?

Hi all
Like Peter, I've not seen other reports. However, I'll temper this by saying that I'm on a 64 bit system and I do see an option for creating this type of help. I am aware of it and know how it works generically, but I've never created it and I am aware that it's fallen out of favor with Microsoft. So I am unsure of what "libraries" may be needed.
My own guess here is that support simply looked at RoboHelp and saw an ability to get at the What's this area of RoboHelp running on a 64 bit system and concluded that because it was there all was well.
Curiosity questiion here for alex-2012. Have you seen What's This help on any application running in 64 bit mode on a 64 bit system? Perhaps it's just a limitation of being in the 64 bit environment. I believe the ability for "What's This" is really governed by Microsoft. And since they have abandoned it, perhaps they never updated and distributed the supporting files needed on 64 bit machines. Just pondering that out loud a bit.
Cheers... Rick
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What's This Help not working for one entry in each header file

I have a large RoboHelp project that I have imported into Version 8 from a previous version. Prior to the import into Version 8, all of the What's This Help in the project was working perfectly; now, post-import, I have a problem.
Firstly, some background information.
My project contains a large number of individual header (.H) files, one for each dialog within the software. These header files, which have been generated and provided by our developers, contain one entry for each field on the dialog to which the header file relates. The header files are all contained within a \HTML Topics\Fields\ folder (going from the root of my Help project).
Each header file has a corresponding text (.TXT) file. These text files contain entries that correspond to the entries in the relevant header file. The text files are also contained within the \HTML Topics\Fields\ folder.
Below is an example of the contents of a header file:
#define IDH_HIERARCHY_APPEARANCE_HIEARCHY_LIST          16811
#define IDH_HIERARCHY_APPEARANCE_ADD_APPEARANCE         16812
#define IDH_HIERARCHY_APPEARANCE_REMOVE_APPEARANCE      16813
Below is the contents of the corresponding text file:
.topic IDH_HIERARCHY_APPEARANCE_ADD_APPEARANCE
Click this button to add a new row of hierarchical appearance settings to the grid.
.topic IDH_HIERARCHY_APPEARANCE_HIEARCHY_LIST
Use this grid to define hierarchy appearance settings. Each row in the grid represents a level of the hierarchy. For example, the appearance settings you define for the first row apply to the top level of hierarchy, the settings you define for the second row apply to the second level, and so on.
.topic IDH_HIERARCHY_APPEARANCE_REMOVE_APPEARANCE
Click this button to delete the selected row of hierarchical appearance settings from the grid.
The What's This Help that was part of the original project still works perfectly. However, after upgrading the project to RoboHelp Version 8, I have had to update the project to reflect changes to the software. As part of this work, I have imported some new header files and updated some existing ones - and edited the corresponding text files accordingly.
The What's This Help that is covered by the header files that I have imported since the upgrade to RoboHelp Version 8 does not work correctly; in each case, the What's This Help does not work for whichever field appears at the top of the appropriate text file. The position of the entry in the corresponding header file does not make a difference.
If I manually edit a text file to move a different entry to the top then recompile the Help project, the What's This Help does not work for the field that now appears at the top of the text file - and the What's This Help for the field that used to appear at the top of the text file now works.
I've tried everything I can think of to fix this, but nothing has worked. It seems as if there is a problem in the way RoboHelp is compiling the header and text files.
If I use Microsoft HTML Help Workshop to decompile the CHM file, then view the contents of the resulting, decompiled text files, the affected files appear as follows:
.topic IDH_HIERARCHY_APPEARANCE_ADD_APPEARANCE
Click this button to add a new row of hierarchical appearance settings to the grid.
.topic 16811
Use this grid to define hierarchy appearance settings. Each row in the grid represents a level of the hierarchy. For example, the appearance settings you define for the first row apply to the top level of hierarchy, the settings you define for the second row apply
to the second level, and so on.
.topic 16813
Click this button to delete the selected row of hierarchical appearance settings from the grid.
Note how the entry at the top - which relates to the What's This Help that doesn't work - appears differently to the other entries which do work. The name of the ID appears after ".topic" rather than the appropriate ID number.
Any help that anyone can provide me with would be very much appreciated.
Thank you,
Mark

Its working now. We just kept trying to reinstall the tools and restarting indesign. On the 4th time the buttons started working. I can't explain why it finally worked, just that it is working now.

I got a new Mac Pro and I am using my 30 inch cinema display. It has been flickering grey sometimes and then will stay grey and I have to reboot... this is very annoying..help. I have reset the pram and that seems to help for a bit but then it starts up

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Error: Invalid project for What's This Help composer

I am running RoboHelp 7, Word 2003, and Visual Basic 6. I had Word problems when I upgraded (?) to RoboHelp 7 but they have been resolved. However, I have a major problem. When I open the What's This Help composer, I get an invalid .hpj error message and my Context.chj file does not open. When I try to create a new What's this Help composer project and have it update from my VB6 project, all my VB6 forms show up in the Dialog Boxes pane of composer but when I click on one, the controls on the form don't show up in the control pane of composer. I've spent a couple years building up my What's This Help and it appears that I have lost everything. Fortuantely I backed my whole help project to a DVD before I installed RH7. I've tried to go back to RH6 but it won't install, even after making sure I've completely unregistered and uninstalled RH7. This makes my backup useless unless I can get RH6 to install. Any suggestions?

Hi there
I believe what is happening to you is that a "What's this" project is generally tied to CHM output. I'd be willing to bet a dollar against a dougnut that your primary layout type is WebHelp, FlashHelp or something other than Microsoft HTML Help.
Try right-clicking the Microsoft HTML Help layout in the Single Source Layouts pod and nominating this layout as the primary.
THEN click File > New and you will hopefully be pleasantly surprised.
Cheers... Rick
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What's this Help

I am switching my appl in VC++ 2005 from winhelp to chm.
winhelp works fine with .hlp file. Now, with html, context
sensitive (F1) works fine, but What's this help doesn't work. In my
CMainFrame class, he is my code tha takes care of that.
void CMainFrame::WinHelp(DWORD dwData, UINT nCmd)
DWORD myarray[]={
ID1, IDH_1, ...and so on};
if(!m_InContextHelpMode){
::HtmlHelp(m_hWnd,AfxGetApp()->m_pszHelpFilePath,
HH_HELP_CONTEXT,dwData); // this works fine
else{
CPoint CurPos;
GetCursorPos(&CurPos);
CWnd *pWnd=WindowFromPoint(CurPos);
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(LPVOID) array);
Q1) for the Ids I use in the array, they work fine, but how
can I use the Html call without calling the array, as I thought
Robo help does the mapping and spits out chm file which is the only
thing I need I think. Besides, I can't map 4000 Ids in my
application, how do I get to make the what's this help Ids to work
without any manual mapping? What do I pass for that call, or what
do I pass instead of the array ?
Q2) When I click on ? in dialogs, nothing happens, if I
switch back to winhelp, it works fine using CSHContextHelp call
above, I am hoping this comes alive if I get any of this to work.
For the ? handling, I don't do any, I just return TRUE for BOOL
ONHELPINFO function in the dialogs, and it works fine for winhelp
but not for html..........
I appreciate your feedback and comments.
Thanks

No problem. We all live and learn. I've added a link between
the posts so you don't have to delete it. Try posting your query
here.
This is not a pure RoboHelp forum so you'll have to give a bit more
detail but at least it is frequented by likeminded people. Best of
luck.

F-4 Key on Windows 8.0 what is this function for?

I accidentally pushed F-4 Key by itself, and my screen was wider and something pop up on the right side of my screen that had 4 choices of ??? My question is what is this function for?? And after I push it again it went back to normal. I would also like to know what the other functions are for on top row F-1 to F-12 and yes I am a new user to this laptop from HP. I know there is also windows + keys commands and I am interested in knowing more about what goes on with my pc. F-3 has a icon that looks like a light, and yes I have a lot to learn, Thanks in advance for anyone who wishes to give me help on these matters.

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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The 11G Express Edition Beta installed without warnings or errors on a Windows 7 64-bit virtual machine. However after install, the following error appears multiple times in the alert log:
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I probably obscured my question with the alert log error code. I changed the subject to my real question: What is the plan for 64-bit Windows?
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If you have posted that you have a successful install on 64-bit Windows, could you please check your alert log and let us know if you are seeing errors, or if everything is running correctly. The alert log is the main error log for the database. You can find it in C:\OracleXE\app\oracle\diag\rdbms\xe\xe\trace\alert_xe.log. Open this file in notepad and check for errors.
Based on the errors that I am seeing, I ask again: What is the plan for 64-bit Windows? Does anyone from Oracle moderate this forum? Is 11G XE supposed to run correctly on 64-bit Windows, or what is the plan for supporting the almost universal move to 64-bit windows operating systems?
Thanks!
Edited by: user468360 on Apr 18, 2011 4:55 PM

"What's This Help" import problem

Hi, I am updating my program to be compatible with Windows Vista. I had been using my old help file made in a prior version of Robohelp until now.
Now that my users are using vista, that help won't work. So I made a .chm file for the online help, and when the user selects File/Help, the help file shows. However, I haven't a second help file that is my context sensitive help. (What's This Help). I tried to import it and received an error. So I created a new What's this help file associated with my RoboHelp Html online help, made one test topic, and now I can access the online help and the ? help for that one test using .chm file. However, I do not want to have to re-enter the thousands of context sensitive help topics! I noticed that my old file saved the "What's This help" topics in an .rtf file and the new one saves the info in a context.txt. Is there a way to convert the old .rtf to a context.txt or an easy way to get my data in?
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Hi there
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For What's This help, you typically have a Text file. What's This is presented as simple text when clicking the Question Mark, followed by the object in question. As shown below:
Click image for larger view:
Cheers... Rick
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Is "What's this" help for 64-bit applications available in latest version of Robohelp?

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