ISA user admin in CRM Productivity BP

Hello,
We have deployed the Business Productivity Package for CRM on EP 6.0 S09 and am having some trouble connecting some of the iViews to our backend SAP CRM 4.0 instance. ISA is also installed on the same J2EE as the Portal as per an SAP note.
I have configured the XCM for ISAUSERADM properly as I believe, chosing the "isauseradmWithPortal" option under application configurations. The JCO test shows all green as well to the backend SAP CRM System.
There is one iView called "Users" which, we presume, will enable the managing of users in the backend SAP CRM system. The iView's key property is "/useradmin/preparemain.do" and when we execute it the response is one of three at random:
1. just blank page
2. Runtime Errors please contact administrator with link to /isauseradm/useradmin/init.do
3. Your session is no longer valid. Log on again. with a link to http://tekteam.wdf.sap.corp:1080/isa.40.consISA.htm
I am unable to find any documentation on this or discussion threads and would greatly appreciate any help here.
Regards,
Patrick

Facing the same issue..but I am getting "Your session is not valid. Login again".
Any thoughts on this will greatly appreciated.
Thanks

Similar Messages

ISA user admin with CRM Productivity Pack

Hello,
We have deployed the Business Productivity Package for CRM on EP 6.0 S09 and am having some trouble connecting some of the iViews to our backend SAP CRM 4.0 instance. ISA is also installed on the same J2EE as the Portal as per an SAP note.
I have configured the XCM for ISAUSERADM properly as I believe, chosing the "isauseradmWithPortal" option under application configurations. The JCO test shows all green as well to the backend SAP CRM System.
There is one iView called "Users" which, we presume, will enable the managing of users in the backend SAP CRM system. The iView's key property is "/useradmin/preparemain.do" and when we execute it the response is one of three at random:
1. just blank page
2. Runtime Errors please contact administrator with link to /isauseradm/useradmin/init.do
3. Your session is no longer valid. Log on again. with a link to http://tekteam.wdf.sap.corp:1080/isa.40.consISA.htm
I am unable to find any documentation on this or discussion threads and would greatly appreciate any help here.
Regards,
Patrick

Facing the same issue..but I am getting "Your session is not valid. Login again".
Any thoughts on this will greatly appreciated.
Thanks

Error in the ISA User Admin to create users

Hi all
i am not able to create the users thru the ISA user admin. while creating the user for new contact persons we are getting the error as " User Does not Exist" and also while creating the user for existing contact persons we are getting error as " User already Exists". in our project landscape CUA also part along with CRM and Portal. i am not able to find out from where exactly we are getting the error either from CRM side or else from CUA side.
Regards
suresh babu

Hi,
You can open any process in an iview which is assigned to a page and to a role. Once you click on this role, the process will get initiated and the webdynpro application will be displayed.
If you open the instantiating url, it will ask for the input parameters that are to be passed to the application and initiates the application. It does not display your webdynpro page.
For the iview you have created, Assign this iview to a page, and then assign it to a role. Assign the role to your user id and then open the role. Also mention in the iview parameters if any role based information has to be passed.
Award points if helpful.
Regards,
Sujana

Badi for contact person creation of isa user admin

Hi fnds,
I am creating a new custom field on isa user admin app of b2b. Now when i create a contact, the FM CRM_ISA_UA_IUSER_CREATE is been called. I am planning to pass this custom value to extension table of this FM.
Now can u tell me a badi which triggers, so that i can use the extension table values and save it to the contact person details in the database?
I am looking for a badi to save this custom value to contact person BP .
thanks in advance,
Niraja

HI Niraja,
Thanks for the useful information that itself has partially solved my querry, along with this I am in need of one more clarification from you and that is while creating user from ISA user management how can i modify it to add a standard user alias field, like u said I have created one custom field in ISA user mangement, can u please share it so that I can enhace the ISA user mangement to have one standard field(user alias).
Thanks and Regards,
Mayank
Edited by: mayank Choudhary on Jul 10, 2009 2:09 PM

ISA User Admin - Mass User Create

Hi,
We are implementing B2B E-Commerce solution, with ISA User Admin as the User Creation mechanism. For roll out we need to create in excess of 2000 users.
Has anyone had any experience of a tool that could automate this process?
Many thanks,
Jon

Hi Jon,
Please see How to get list of FMs while creating Contact Person from User Admin Link for a helpful answer. You could create a data load program in ABAP that creates the objects in the ECC6 system and can be viewed on the webshop.
Hope it helps.
Ashok.

5.0 created ISA user roles won't save in ISA user admin URL

We just upgraded from 4.0 to 5.0, in config I assigned these roles & we can see them in the ISA user admin URL.
SAP_CRM_ECO_ISA_WU_B2B_FULL
SAP_CRM_INTERNET_CUSTOMER
We can select them and assign to the box on the right and save, but when we go in they are on the left in the non assigned box. Why won't they save?????
The Z roles from 4.0 can be saved but they can't run ISA application as they don't have all the components.
will give points.

answer was security was not correct

Setting Default Decimal Notation with ISA User Admin

Hello all,
I have been trying to find out how I can select a default decimal notation when creating users via ISA User Admin. My client wishes the default notation to be 1,234,567.89.
In advance, many thanks
Jon

Gun
Thanks for your response.
The problem is that customers will be creating their own users via Web Based User Management. Currently the only way we can amend the decimal notation is via SU01. This, then, would have to happen for every user because the default notation is not the one we require. My question is - is there a way of setting the default decimal notation for each user so we do not need to manually amend each user in SU01.
Thanks,
Jon

Problem in Logon to Shop Admin in CRM 5.0

Dear All,
Need some urgent help.
We are on CRM ISA MSA 5.0 & on HP-UX 11.11.
We are facing a problem in our CRM box due to which we are unable to proceed further. We have our CRM IST box (CRI) in which we need to configure the shop admin.
In our CRM dev box (CRD), the link works, opens fine and we are able to login with the username and password with the shop admin rights.
But when we are accessing our CRI boxs shop admin, (our CRM IST box is a copy of CRM Production system), with the same and even more admin rights$ ( the user has all the java admin and sap_all & sap_new profiles/roles), it says "Logon is invalid; check your entries" even though are user details are absolutely correct as we are able to login with the same username and password in the SAPGUI.
My question is what could be the issue?
1. Do we need to do anysettings in XCM? The jco connection is set properly. I am able to see the first page of the webhop but not able to log in. I have switched on the authorization trace on the CRM system as well, but there no authorization issues.
2. Even in visual admin, the application is up and running. Is there any setting to be done here?
Please help me out of this issue.
Thanks & wil lsurely reward points for any hints.
Thanks a lot in advance for your help.
Warm Regards,
Rajeet
+41 79 328 8454 (cell)

Hi All,
If the J2EE used to run before it can not be a cse of wrong parameters in SMICM,
Are you aware if during satrt up there were some bulky data getting processed??
Some time this happens.., probably cheking the start up log can be a good idea.
Another restart will do the trick it the Log does not give any thing specific.
You can open a Customer message as well for SAP
Regards
Piyush

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

How get the user that use CRM in my web site

Hi all,
I have a web app that connect to my CRM. I use C#.
I connect to CRM with my credential because I'm admin in CRM.
But my app is used from others CRM user and I need to know who is systemuser CRM that use app.
I need the same of Xrm.Page.context used in js or the same context used in plugin, but I have the problem that I connect to CRM with my user. So If I use WhoAmIRequest class I have my userid and not the userid of the user that use my web app.
Is it possible know this? Do I change my login with user login in CRM?
Thanks

Hi,
As you use system admin to connect to CRM, WhoAmIRequest does not return the user from website. You are correct. Change that so that it uses logged in user however be aware that means each user needs to be a valid CRM user else they
will get not a valid user error.
Hope this helps.
Minal Dahiya
blog : http://minaldahiya.blogspot.com.au/
If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"

Error in User Management Link CRM 7.0

Hi
As per CRM 7.0 standard functionality (with ECC as a back end), USER MANAGEMENT Link is available to maintain WEBSHOP Logon users.
We are getting the below error when we try to maintain the USERS through that link
"SERIAL NUMBER MISSING u2013 ENTRIES IGNORED INT"
Due to this we are not able to create users through USER ADMIN Link.
Please advice on the above error.
Thanks and Regards
DJ

Thanks

Help required in ISA user management

Hi! Gurus..........
I have created an BP in the role contact person and for this BP I have created an internet user , the internet user is created and the role is also asigned to it...............now the issue is when I am going to the transaction BP the address in displayed for this BP as well as in transaction SU01, but when I am going to ISA user management its not showing the address for this BP created..............
Please provide ur valuable inputs so that i can proceed futher...I am really new to this so please try to understand the question..

I found this in a thread written by Gerhard Djuracek from SAP, perhaps it will help you:
We distinguish 3 categories of addresses.
Addresscategory 1, address for organisations
Addresscategory 2, address for persons
Addresscategory 3, address on a relationship.
The address on a relationship is built of an address from an organisation. But it's not the whole address from that specific organisation, it's only, let's call it the postal part. Things like street, city, postal code and so on. The name part is taken from the person, which is involved in that relationship.
So we have here a mixture of Addresscategory 1 and Addresscategory 2. The communication data, we have only 3 communication categories on a
relationship, phone, fax and E-Mail address, is not taken from the organisation or the person's address. The communication data used on a relationship, is that one, which you can maintain in the section address data after having assigned an address to the relationship.
Any changes on any comm data of the organisation, will have no effect on the comm data of the relationship. Only changes on the address of the organisation, which will effect those fields, we called above the postal part of an address, will be taken into account for the address on the relationship.
In CRM, the contact person is a business partner of type person and can have many addresses of type 2, but only the standard address is
exchanged with the home address in the R/3 system. If you create a relationship of category 'contact person', you can have an address of type 3 for every address of the customer, but only the standard address of type 3 is exchanged with the contact person's address of type 3 in R/3.
The concept of the business address does not exist in CRM. If a contact person is working for different customers, you create different relationships of category 'contact person' instead of creating a business address.
Hope this information is helpful.
Regards, Gerhard

User admin role questions

Does one really have to individually give User Admin status to each user
in order for them to be able to change their own data? I was not able to
select a group to assign to the role.
Also, having assigned users to this role, can they then modifiy any
other user's info? (This seems to be implied by the docs.)
Tia,
Ken
Ken McLeod
The Delphian School
http://www.delphian.org

Ken,
It appears that in the past few days you have not received a response to your posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com/ to search the knowledgebase and check the other support options available on that page under "Self Support" and "Support Programs".
- You could also try posting your message again. Make sure it is posted in the correct newsgroup. (http://support.novell.com/forums)
If this is a reply to a duplicate posting, please ignore and accept our apologies and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

Unable to debug user exit in CRM BW (EXIT_SAPLRSAP)

Hi Gurus,
Please help me to debug user exit in CRM BW.
I am using below enhancement
RSAP0001 (Customer function calls in the service API)
"EXIT_SAPLRSAP_003"
Datasource is ZSTAONESYS0_TEXT
The extract structure
I have modified is "CRM_BIW_ST_T"
===========================
Data Source "I_CHABASNM"
CASE i_chabasnm.
ZSTAONESYS0_TEXT -- Data source name
WHEN 'ZSTAONESYS0_TEXT'.
    CLEAR l_s_crm_biw_st_t .
    LOOP AT c_t_texts   INTO l_s_crm_biw_st_t .
      l_tabix = sy-tabix.
      SELECT SINGLE * FROM crm_jest
               INTO   wa_status
               WHERE   inact = ' '.
      SHIFT wa_status-stat LEFT DELETING LEADING space.
      CLEAR l_stat.
      l_stat = wa_status-stat(1).
      IF l_stat = 'E'.
        l_s_crm_biw_st_t-bwstoppt   = wa_status-stat+3(2).
        MODIFY c_t_texts FROM l_s_crm_biw_st_t
                              INDEX l_tabix.
      ENDIF.
    ENDLOOP.
ENDCASE.
===========
Should I use a BADI?
It would be great if you could give me
relevant definition name for creating new BADI.
Can I use "CRM_BWA_MFLOW" ?
I promise to return and reward the answers.
Really heart warming
to see the dedication/ participation of
Bhanu Gupta / A.H.P / Pizzaman and many others
Thanks in advance, :-D
AbyJacob, Bangalore
===================

Dear SB,
I was able to Debug my user exit successfully.
==>include ZXRSAU02. "EXIT_SAPLRSAP_003"
You guys are really a big help
Keep up the good work.
Special Thanks to SDN community
warm regards,
Aby Jacob, Bangalore

Password for user admin

Hello,
I have to change the PW for user admin and tried to do this in the ERP/SU01 on every client.
The connection to XI was lost. The error 'can not read exchange profile' occurred.
I reset the password of user admin in all clients to default and entered the user admin and password in the http://<xi-host>:<j2ee-port>/exchangeProfile.
This worked fine.
But now I get the periodic error that user admin on client 200 is locked due to wrong logon and XI does not work. Error as described above
Okay. I can unlock user admin, but the error occurs periodically.
Is there a description how to change the PW for user admin and get rid of this error. I found a SAP Note (936093), is this the way to do it?
I assume user admin is locked every time the portal fails to contact XI, but I am not sure.
Best Regards
Maximilian

Try reflashing the firmware and see if that alleviates the issue. If not call into 866-606-1866 for further troubleshooting.

ISA user admin in CRM Productivity BP

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