ISA570W - web filtering issue - apple device update

Hi,
I have got a ISA570W - FW 1.1.17
here are two scenarios which fail trying to update my apple device. The result is error 1403 - which means no access to gs.apple.com
first scenario:
active web url filter: bocked category: advertisments
degugging the log file, I couldn't find any entry blocking this request!
solution:
adding gs.apple.com the the allow list
second scenario:
activation the web reputation filter, with or without the web url filter as described above, I got the same error and again, no blocked entry in the debug log-file. adding gs.apple.com to the allow list won't change this behavior.
well, can anybody explain this behavoir?
thanks in advance
Mike
PS: how can I check the category of an url?
Nachricht geändert durch Michael Schwartz:
the workaround adding gs.apple.com doesn't work for iphone5.
Debug-log:http_parse_buffer_info: 540, HOST=gs.apple.com:80,hostlen=15
Kind of strange behavior! why is this request blocked???

Hi Michael thank you for using our forum, my name is Johnnatan I am part of the Small business Support community. I apologize for the issue you are having, I have a question for you, did you set any restriction in your ISA, before create "allow" policy?
Here you can find the URL polices, Firewall > Content Filtering > Content Filtering Policies. You can see more information in this link.
http://www6.nohold.net/CiscoSB/Loginr.aspx?login=1&pid=2&app=search&vw=1&articleid=3522
I hope you find this answer useful,
*Please mark the question as Answered or rate it so other users can benefit from it"
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

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hi all,
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Dear, Freerk.
Thank you for your information.
I'd like to try captive bypass function then look at the traffic flow to understand very well, however, it looks like required reboot the controller.
ours is not able to do rebooting process so that, only the choice will be I must search testing result by my self... if you have a result from your lab, could you share with me?
Result message after enable captive bypassing configuration.
(Cisco Controller) config>network web-auth captive-bypass enable
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Aironet 1140 FLEXCONNECT External Web Authentication and Apple Devices

Hi!
I'm having an issue with this Access Point.
I've configured this access point with WLC in mode FlexConnect with web authentication.
It's all right, i'm connecting with my PC in wireless, i open my web browser in windows, then the Access Point redirect me to External Web Authentication Page,
i put my credentials, and i'm redirected to my access point ( https:/1.1.1.1/login.html i accept the certificate) and then the Access Point redirect me to Internet.
I do this with my android phone, it's all right again.
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Thx you Scott, i understand what are you talking about, but my problem is different.
I try to explain..
I see the wireless network, i associate the iphone to this network, so i'm redirected to Login page,
as i use the "Apple Login" or i Open a Web Page .
In this page , that i reach with all devices i put my credentials, then i will be redirected with all devices
back to Access Point (https://1.1.1.1/login.html).
In this page i should be redirected to internet after Radius Authentication, but with Apple Devices this doesn't work.
This is thw WEB AUTHENTICATION from Cisco Documents.
The user associates to the web authentication SSID.
The user opens their browser.
The WLC redirects to the guest portal (such as ISE or NGS) as soon as a URL is entered.
The user authenticates on the portal.
The guest portal redirects back to the WLC with the credentials entered.
The WLC authenticates the guest user via RADIUS.
The WLC redirects back to the original URL.

ASA5525-IPS-K9 web filtering issue?

Dear Team,
I bought a ASA5525-IPS-K9 and want to configure url filtering.
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Hi Sandeep,
Kindly have a look at the below mentioned link might be useful for you.
Configuring IPS
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Anim Saxena
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*Do Rate Helpful Post*

Guest Anchor - Web Passthrough - Apple device web redirect issue

Hi All,
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My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Account Lockout issue between Apple devices and Exchange 2003

I have been having an ongoing issue for a couple of months with a few different users Apple devices locking out their accounts in AD when they try to authenticate to ActiveSync. This doesn't happen every time they authenticate, it seems to be random,
while the rest of the time they have access to their email. It might occasionally happen with an Android, but not on a repetitive basis like this.
Primarily this has been four different iPads, running different versions of iOS, and an iPhone running the latest release of iOS 7. Other iPhones and iPads function without having the problem, including iPhones on iOS 7.
The user accounts in question are set to never have their passwords expire, but again, they aren't the only users that are set like this, and those other users, even with Apple devices are not having the same problem.
I used NetWrix to trace out the source machine, which is my Exchange 2003 server and times, and I've checked the W3SVC1 log file, and come up with the following as an example with identification details masked:
<internal IP>, <Domain\Username>, 4/30/2014, 8:10:04, W3SVC1, <ServerName>, <internal IP>, 15, 329, 3367926, 200, 0, GET, /exchange-oma/<[email protected]>/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPad/ApplV50462*****/eb53cd5d5b9fcf40****************-20ef44,
As I was typing this, the owner of the iPad from the log file above came by my desk, so I asked a couple more questions. He's never had another iPad, it's a gen 1, and he's never updated the iOS on it. I know one of the other iPads in question
has the most up to date iOS, and the other one is brand new, replacing one that was broken, but the owner of that one had the same issue on a 3 year old iOS.
There is nothing special about the user accounts, no special privileges or restrictions.
Has anyone encountered this before? Exchange 2003, Server 2003 in a 2008 domain. Promotion to the 2008 domain was 2 years ago.

Hi Brian,
I am so sorry for the delay.
Do you have any progress by now?
Since there are lots of devices which use user accounts to log on, failed logon attempts on these devices could be the cause for account lockout.
If this issue persists, I suggest you refer to these troubleshooting articles below:
Troubleshooting account lockout the PSS way
http://blogs.technet.com/b/instan/archive/2009/09/01/troubleshooting-account-lockout-the-pss-way.aspx
Troubleshooting Account Lockout
http://technet.microsoft.com/en-us/library/cc773155(v=WS.10).aspx
In addition, you can also get efficient support at Active Sync forum below:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobilitylegacy
Best Regards,
Amy

Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

Hello Kewal,
Thank you for the details of the issue you are experiencing when trying to perform an update. I recommend trying to update using iTunes, and as always, it is a good idea to make a backup first.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thank you for using Apple Support Communities.
Best,
Sheila M.

Something in my network is blocking Apple iOS updates, through iTunes, Direct Download, or on device..

Apologies if this is the wrong category, but I felt this might be more of a Network issue rather than something iOS related, so I wanted to ask the Mac guys rather than iOS where there will also be Windows users etc.
I have an iPhone 4S, iPhone 3GS, and 2x iPod touch 4th Gen all running iOS 5.0.1. I also have an iMac running 10.7.3 and all latest software (inc. iTunes), MacBook running 10.6.8, Time Capsule 1TB and a Netgear router provided by my UK ISP; Sky Broadband. I also have an Apple TV on 4.4.4 than needs updating to 5.0.
When attempting a software update on an iOS device itself (Over-The-Air updates) on my home network I cannot connect to the server, and get an error. Switching my iPhone 4S to 3G allowed me to find the 5.1 update, but not download it as it requires WiFi. Apple TV hangs on estimating time for download (I think).
I have also attempted to download the actual ipsw file from Apple Servers using links readily available on the net (through 'felixbruns'). I get the grey 'Safari could not connect to the server' style message. At one stage I connected to the Netgear router via WiFi rather than through the Time Capsule, and was able to connect to the direct link (although I paused it to try on iPhone). I have never since been able to connect to this direct link via any method.
While in the supermarket today I was able to connect to their free public WiFi and update my iPhone 4S successfully.
I have reset the Netgear router back to factory settings, along with the Time Capsule, and still cannot connect to download updates through either. I'm beginning to become paranoid that it's my ISP blocking the site, although that seems highly unlikely??
I have never had such an issue with software updates in the past 5+ years! This really confuses me, as I'm no novice Mac user...
Any ideas..?

Thank you for the reply. I did try change my DNS server didn't seem to help.
When you are on iTunes and click on Help Menu highlight Run Disgnositcs choose Network Connectivity Test do you get any red buttons?
Thanks for you help!!

New internet provider, Apple devices can't download updates/apps but all other devices work fine! help

Hi there
I have changed to a new internet provider, and they configured my router (which was working fine previously with my Apple devices)
It is a D-Link router, and it is connected to the internet via PPPOE. (previous provider did not have this PPPOE configuration)
The technician did the configuration and the Wifi works fine for all my devices including laptops, and friends who use Android.
My Iphone, Ipad, and my friends' ones are the only things that seem not to work correctly.
They can find the network on the router. It then connects for a short time, then either after a few mins of browsing on Safari, or any attempt to download an App or update an App, it fails.
To summarise - All non-apple devices function fine and connect to router. Apple Iphones and Ipads find and connect to Wifi, but the internet works temporarily on browser, and any App update or download will fail. (Wi-fi remains connected)
I am hoping it is a simple router configuration issue and the installation technician missed something. Has anyone ever come across this?
what I have tried - Rebooting router, restarting Ipad, resetting network settings and other things, but I am almost certain it is a router configuration thing.
Just hope someone can help, because I have called my internet provider and if they will charge for a call-out if they find it is not ''their fault'.
Really really appreciate any answers to this one.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Just recently updated an iPhone 4 to iOS 7. Having trouble activating iMessage. It will not connect to network. Any help ?? All connections are fine other apple devices are working

Just recently updated an iPhone 4 to iOS 7. Having trouble activating iMessage. It will not connect to network. Any help ?? All connections are fine other apple devices are working

Hey X300X,
Thanks for the question. I understand you are experiencing issues with iMessages. The following article may help to resolve your issue:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M.

The Yahoo password in the mail settings of all my Apple devices has reverted to an old version and, no matter what I try, following advice from the community, it always returns to the old password. How can I solve this issue?

The Yahoo password in the mail setting on all my apple devices - iPad, iPhone 5, mini iPad - has permanently reverted to an old version. I have tried all the suggestions provided by the community so far but nothing works. When I delete the account and re-enter the details, the updated password is recognised and seems to save but, when I go back into the account, the old password is the one that is there.
I am desperate! How can I solve this issue please?

See:
How to use multiple iPods, iPads, or iPhones with one computer
What is the best way to manage multiple...: Apple Support Communities

WRT120N connection issues with Apple devices

my family has a plethora of devices we connect to the internet wirlessly through our relatively new WRT120N router, including a desktop, 3 laptops, 2 iPhones, 2 iPod Touches, an iPad, and a Playstation 3.
The wireless on the laptops and desktop (all are PCs) is fine, but the wireless on the Apple devices is terrible. every 5 seconds or so the signal will drop and the devices will lose the connection with the wifi. You have to go to settings and wireless to reconnect, but that will only last you another 15 seconds (if you're lucky). I have updated the firmware on the router, but it didn't do anything.
Does anybody have an idea of how to fix this problem? It's ridiculously annoying, and I have a feeling can be fixed with relative ease, especially since it's just the Apple products that are affected.
Thanks!

@ jimmypat1221,
Same here and I did some research and here’s what I found. I accessed the router settings by typing the 192.168.1.1 (http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=856544c9d38d4e7a870493667aac568b_20603.xml&pid=80&...) and I found out that the firmware is not updated, so I upgraded the firmware my self. I downloaded first the firmware (http://support.linksys.com/en-apac/support/routers/WRT120N) and saved it to my desktop screen. Going back to the router settings and I just follow this link on how to upgrade (http://kb.linksys.com/Linksys/ukp.aspx?pid=96&vw=1&articleid=4030) and it was successfully upgraded. I set my set settings on the router with channel 11 and the security was wpa2 personal. From then on I don’t have issue with any of my apple devices.

Why are all my Apple devices not connecting to the web?

I have an Airport express and has been working fine up until recently. Now none of my Apple devices are connecting to the web. They all find the network no problem and all connect however they will not connect to the internet. The strange thing is that our Windows laptop works fine but absolutly nothing from Apple, this includes a 2011 MacBook pro, iphone 3gs, ipod touch, Apple tv and 2x 2nd gen ipads. I have reset the airport and set up a new network, it worked for one day and is back to how it was. Any advice would be great

I seem to be having a similair issue. I have an AirPort Extreme and my iMac connects fine but now my Kindle and Netflix are unable to connect to the Internet? They see my network but just can't connect to the internet?
I used to have my cable modem connected to a Vonage phone router, which then connected to my Airport. Everything worked fine then. I recently canceled my Vonage service and removed the phone router. Now my cable modem is connected directly to my Airport. Did removing the phone router casue my problem? Do I need to re-set something to get my kindle and Netflix to work again?

After update iTunes to the version 11.2.2(3) on MacBook Pro I cannot connect any apple device. iTunes is "hanging". do U have the same problems?

after updat iTunes to the 11.2.2(3) ver I cannot connect any device iTunes after connect device (iPad3, IP5S) is hanging.. and I have to force iTunes to close. do U have the same problems?

Hey there Michal115,
It sounds like you are unable to connect your iOS devices without it becoming unresponsive. That would frustrate me too. I would use the following article about that very issue to help you resolve that:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Start with these 3 steps to make sure the other devices are up to date as well, and there is additional troubleshooting to be done in the article if needed:
Install any available software updates for your computer.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
Update iTunes to the latest version.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
For Windows: Use Apple Software Update, or download iTunes from the Apple website.
Test with automatic syncing disabled.
For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
Thank you for using Apple Support Communities.
All the very best,
Sterling

ISA570W - web filtering issue - apple device update

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