ISE 1.2 unable to create guest accounts after import

Hi,
we are able to import guest accounts, but after clicking on "submit"-button nothing happens. So this is basically what we see:
There is no option to print the guestpasses. Is this a bug or are the guestpasses somewhere else? Furthermore there is no option to go back to main menu. We tried it on IE9 and in Firefox 25.0.1 we see even less after upload.
Here's the console output, when clicking on "Submit" in IE9:
Does anyone has a clue what this could be?
Thanks!
KR,
Renata

have you used correct template ?
Before You Begin
Click Download Template  on this page to get a template to use for the import file. Ensure that  the file you are importing conforms to the required structure before  importing it. Additionally, if  the file includes multi-byte characters,  you must save the file in    UTF-8 format.

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