ISE 1.3 Guest Portals

Hi All
Anyone know of a bug in ISE 1.3.0.876 that prevents you from setting fields on the self-registration portal as mandatory?
It also appears impossible to get rid of the 'Reason for Visit' field.
Regards
Roger

Try these:
CSCur89449
CSCus35686
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Charles Moreton

Similar Messages

ISE 1.2 Guest Portal Profiling Certainty Factor not Increase

Hi I have configure ISE 1.2 Guest Portal and check for profiling which device login but I found that endpoint profile not match after user succesful authenticate
Profiling Configure and Endpoint Detail in attachment below

Hi salodh
as you can see in attach file all profiling are configure correctly and condition should be match according to User-Agent Contain Andriod (profile3.png) and Certainty Factor must increase (profile2.png) in this case but Total Certainty Factor still 0 in endpoint profile (profile1.png)

ISE 1.2 Guest Portal - Device registration portal

Hello,
I have a problem with the following setup:
- Cisco ISE 1.2 (latest patch)
- Cisco WiSM with 7.0.220.0 (first generation)
I have build Guest access via ISE. Because the WiSM's highest version is 7.0.X I used LWA with a redirect to the ISE guest portal. When using the Guest SSID with a iPad the client is redirected to the ISE guest portal and the user can enter his credentials (deliverd by the Sponsor). After clicking "Sign On" the client is forwarded to the "Device Registration Portal" of ISE and need to register his MAC address.
We have try a lot of differend settings but we cannot switch off the forward to the "Device Registration Portal". We only want to use the Guest User portal.
Please can someone help me to find a solution for this problem?
Thank you in advance.

I know this might be reaching, but have you turned off the My Devices portal?
If so, an idea of the different settings you have already tried might help.
Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question. Otherwise, feel free to post follow-up questions.
Charles Moreton

ISE 1.2 Guest Portal - This device has not been registered.

I have setup and SSID on my WLC. I got the redirecting to my ISE guestportal working.
However when I sign in I get a Device regitration Page
"This device has not been registered"
Unable to obtain the user information needed for network access.
The device ID is grayed out and blank.
Any assistance in this matter would be greatly appreciated

Thanks Johnston,
P.S for those who needs the path ISE 1.2 Administration -> Web Portal Management -> Settings -> Multi-Portal Configurations -> DefaultGuestPortal -> Operations.
On another note
When I login - I get my acceptable usage policy.
Accept
Then get a Device registration Portal where I can add the MAC address.
Now I have two quistions.
When I add my test mac address the url redirects to myservername:8443/guestportal/AfterDevReg.action - unable to connect <- that's the one issue.
The other is - Can't I by pass the MAC? ie once the user is signed on to get access.
Curretly I have the following settings enabled.
Enable Mobile Portal
Allow guest users to change password
Guest users should be allowed to do device registration <- if I disable that after signon the page just flash back to the guest portal.

ISE 1.2 Guest portal user cannot change their passwords

I have a WLC 5508(version 7.6) and a server installed the ISE (version 1.2.1.198)，Now we configured the CWA，Use guest portal as an employee and guest login url，We can use the manually create internal user and password successfully logged in, and we set up allow guest users to change password in Multi-Portal, but the user can not change the password in the guest portal ,I suspect the change password option on the Guest Portal actually works? Can anyone tell me how to change their own username password in the guest portal ?

Requiring Guests to Change Password
You can allow or require guest users to change their password after their initial account credentials are created by the sponsor. If guest users change their passwords, sponsors cannot provide guests with their login credentials if they are lost. The sponsor must create a new guest account.
You can either allow guests to change their passwords, or you can require that they do it at expiration and at first login. To require internal users using a guest portal to change their password upon their next login, choose Administration > Identity Management > Identities > Users . Select the specific internal user from the Network Access Users list and enable the change password check box.
Before You Begin
Create a Guest portal or modify the DefaultGuestPortal. This setting is specific to each Guest portal.
Step 1 Choose Administration > Web Portal Management > Settings > Guest > Multi-Portal Configuration.
Step 2 Check the Guest portal to update and click Edit .
Step 3 Click the Operations tab.
Step 4 Check either or both options:
Allow guest users to change password
Require guest users to change password at expiration and first login
Step 5 Click Save .

Cisco ISE 1.2 Guest Portal customization with vWLC redirect

Hello Support Community,
we have a problem regarding customized web authentication on ISE 1.2 with Package ISE12CustomPortalPackage-v4.zip. We have a Virtual Wireless Controller where we do a redirect to ISE. When we use default guest portal on https://x.x.x.x:8443/guestportal/Login.action authentication and authorization works fine. When we do redirect to Cisco templates on https://x.x.x.x:8443/guestportal/portals/example/Login.html customized login page is displayed and after correct authentication guest successful page is displayed but we can't go to any webserver although ISE shows authentication and authorization as successful. When we try to reach a webserver after successful authentication we get redirected to customized login site. Virtual Wireless Controller shows client aus "Webauth Required" after successful authentication. Central Web Authentication isn't possible because we have a different AAA Server for 802.1X and only use wired guest access on a particular VLAN from WLC. Are there any known issues regarding customization template or is there something wrong regarding our redirect?
I hope somebody can help us.
Best Regards
Benjamin

Hello Neno,
1. I attached screenshots below.
2. There is nothing related to this client.
3. I attached Debug below.
We are currently using MAB on our switches as a fallback to our 802.1X on our wired access. Order and Priority currently is 802.1X/MAB/Auth-Fail-VLAN. CWA is based on a failed MAC-Authentication which leads to an Authorization Profile to permit access with Webauth.
If you configure Wired guest access on WLC there isn't a possibility to configure MAC-Authentication.
CWA on our switches isn't possible because we are currently using failed MAC-Authentication to direct clients to our Auth-Fail-VLAN which has restricted access secured by SVI-ACL which allows us HTTP Access to printers (manual Cert Deployment) and automated Cert enrollment to our computers.
Best Regards
Benjamin

Cisco ISE - cannot reach Guest Portal

Hi all,
I have a Cisco ISE server, which is installed on a VMWare plattform. On the ISE server, I configured 2 network cards. One for the Corporate network ( Gigabit Ethernet 0) and one for the Guests (Gigabit Ethernet 1). Because I had problems, I put a client into the Guest VLAN (Wired) and tried to access the guest portal which was not working.
I recognized that the port 8443 for the guest portal is blocked. But I was able to ping the address, and the port 443 and 22 are open as well. On the Gigabit Ethernet 0 network everything works.
All interfaces are activated at the Web Portal Management Settings, for the ports 8443 and 8444.
Anybody an idea??
T&R
Frank

Please use the below ISE- guest URL redirection tshoot doc. below
http://www.cisco.com/en/US/docs/security/ise/1.2/troubleshooting_guide/ise_tsg.html

ISE 1.3 - guest portal Password only athentication

Hi Guys,
Does anyone know if this can be done? I know not a common requirement, but is it possible on 1.3 to allow the guest portal to only ask for a password rather than a user and password combination?

Refer the link : http://www.cisco.com/c/en/us/td/docs/security/ise/1-3/admin_guide/b_ise_admin_guide_13/b_ise_admin_guide_sample_chapter_011100.html#reference_209B2C8E8F9B4A7E862875A4CB4911E9

Cisco ISE 1.1 Guest Portal Services

Do you have to have separate ISE appliances or VM clusters to have have 2 separate "Guest Portal" services?
I have two sites that have their own equipment (Arizona / Illinois):
- Cisco ISE Server
- Cisco Wireless LAN Controller
- Cisco Wireless Anchor Controller
- Cisco ASA
My understanding is that I'd need to have the ISE boxes running in "STAND ALONE" mode in order to have two separate "Guest Networks / Portal".
Thanks in advance!!!

Hi,
Each Cisco ISE policy services node can run a guest portal also if they run in one deployment.
Depending on the way you mean "separate", your requirement can be met in one deployment or in two stand alone deployments.
Depending on your approach you need four Cisco ISE machines to build the in "one deployment" option.
2 Admin/Monitoring Nodes (Admin is Active/Standby, Monitoring is Active/Active) and two Policy Services Nodes (RADIUS Servers). Both Policy Services Nodes can run the guestportal. The configuration of the WLC determines which Policy Services Node is being used. ISE use RADIUS URL redirect is used to redirect to it's own guest portal.
Hope that helps.

LWA guest portal ISE & 4400 7.0.x

Has anyone managed to guest LWA working with ISE for wireless guest portal access? Examples seem to skip bits and I can't find anyone that has managed to get it working. I have Cisco 4400 WLCs running latest 7.0 code and ISE 1.1.2.
All guest portal examples seem to be CWA which only works on 7.2 code.
Am I without hope getting this working on 7.0 code?

We got LWA guest portal to work between ISE & 4400 7.0, before we migrated to CWA w/ a 5508.
Can't remember exactly which documents we used, but your best bet is the TrustSec 2.0 (not 2.1) guide:
http://www.cisco.com/en/US/docs/solutions/Enterprise/Security/TrustSec_2.0/trustsec_2.0_dig.pdf
and the WLC example:
http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a008076f974.shtml
Keep in mind if you use LWA, you'll need two SSL certs - one on WLC, and one on ISE.
With CWA, only one cert is needed on ISE.

ISE 1.2 customizing guest portal

I am having some issues trying to customize colours on the default guest portal in ISE 1.2.
Is there really no way to change the entire page background colour, except going through creating a complete set of html files ?
It seems if i upload a transparent background image for both the banner and the logo, and then change the all the gackground coulour settings, the colour only affects the area where the cisco splash logo is, and not the entire page.
I attached my settings, and how the page looks with those, what i am after is the entire page black, and then white text.

Hello Jan
You can customize the look-and-feel of the end-user portals by uploading your company's logos, background images, or color schemes. These changes apply to the My Devices, Sponsor, and Guest portals, but you can assign different images and colors to the mobile Guest portal.
These settings allow you to change the appearance of the portals without having to upload customized HTML files to the Cisco ISE server. However, if you want to create themes unique to specific Guest portals, you must upload your custom HTML files instead.
Step 1 Choose Administration > Web Portal Management > Settings > General > Portal Theme.
Step 2 Upload the graphics and change the color settings in the Style Settings section to customize the standard portals.
Step 3 Upload the graphics and change the color settings in the Mobile Device Style Settings to customize the Guest mobile portal.
Step 4 Click Save.

How to use ISE Guest Portal for AD users

Hi there,
As subject explains all, I want to use ISE Guest Portal for my domain users. I have tried many different ways to authenticate users and finally I came to the conclusion that ISE CWA works pretty well and is very stable. WLC Webauth sucks alot, does not redirect to the login page always.
Can you please share what other ways are stable ways to authenticate AD users? I know about WPA 802.1x authentication but that requires a CA in the network which is not available at the moment. So can you please Suggect?
Otherwise, I want to use ISE Guest Portal for my AD users as well. AD is already integrated to ISE, the issue happens when I attempt to athenticate using AD user account, the user gets authenticated but the Guest Portal redirects me to Device Provissioning page and there it shows an error saying "there is not policy to register the device, contact system admin"
Am I missing something??
I am running WLC 5760 with ISE 1.2
Thanks in advance..

Hi,
Can you post a screenshot of your current policies? Also for 802.1x authentication although it is best practices you do not have to have an internal CA to make this solution work. You can disable the option to "validate server certificate" or you can use a trusted CA to sign the certificate for the eap interface.
In most cases 802.1x is the method to go because it provides dynamic authentication without forcing users to redirected to a web page multiple times throughout the day, scenarios such as computers that sleep or users that are mobile will not have connectivity until they redirect to the portal if one of the scenarios exist. You also gain WPA encryption on your WLAN, if you are using strictly layer 3 web auth you run into issues where encryption is not used and rely on encryption from the application as your method of data integrity and security.
Thanks,
Tarik Admani
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5760 v3.6 guest portal redirect to ISE

I'm testing a new set of 5760 controllers for a future production rollout, running software version 3.6. Our current production setup consists of older WISM-1 and 4402 controllers running CUWN 7.0. Our guest network has an anchor in the DMZ, redirecting to ISE.
In the recent thread (https://supportforums.cisco.com/discussion/12319151/3850-ise-guestportal-no-redirect-v-334), one of the posters said that guest redirection in 3.6 works similarly to redirection in CUWN, while in 3.3 it is very different. I found the documentation for 3.3 (http://www.cisco.com/c/en/us/support/docs/wireless/5700-series-wireless-lan-controllers/117717-config-wlc-00.html), which I have to say I don't like very much. However, I find the configuration and command reference guides for 3.6 are less than helpful on this point.
So the question I have is whether guest networking with an external redirect to ISE looks like the following in 3.6? Or does it work like CUWN, where the SSID is configured with layer 3 security? If it uses layer 3 security like CUWN, does anybody have a quick configuration sample for how it can work end to end in 3.6?
------ From the document http://www.cisco.com/c/en/us/support/docs/wireless/5700-series-wireless-lan-controllers/117717-config-wlc-00.html ---------
The flow includes these steps:
The user associates to the web authentication Service Set Identifier (SSID), which is in fact open+macfiltering and no Layer 3 security.
The user opens the browser.
The WLC redirects to the guest portal.
The user authenticates on the portal.
The ISE sends a RADIUS Change of Authorization (CoA - UDP Port 1700) in order to indicate to the controller that the user is valid, and eventually pushes RADIUS attributes such as the Access Control List (ACL).
The user is prompted to retry the original URL.

I have a project with a 5760 running 3.6 working to a 5508 anchor controller in a DMZ.
I have web authentication working to an ISE OK.
Regards
Roger

ISE 1.2.1.198 - Guest Portal Configuration

Is it possible to customize the default portal and add a paragraph any where on the login page with instructions? I've tried adding the text in the Pre-Login Banner Text field, and it does wrap to the next line, but text goes of the screen before wrapping. Would like to be able to add carriage return in the text, so text would scroll off the screen.

ISE 1.3 (due out in November time frame) will have a huge amount of customization of the portal available for your use.
If you really need to do it before then, and you have an ISE-certified Authorized Technology Partner you're working with, they have access to a Guest Portal Builder tool that can be used.
Failing those, you're back to changing the native html code for the portal by hand. Not recommended.

Ise 1.2, cannot access guest portal

I upgraded from 1.1.4 patch 3 to 1.2 but cannot access guest portal anymore nor with FQDN:8443 nor with IP:8443
any idea?

I had attached the steps to configure the guest portal and hope will address the problem.
Configuring the Guest Portal
Adding a New Guest Portal You must configure settings for the Guest portal before allowing guests to use it to access the network. Some settings apply globally to all Guest portals and other require you to set them for each portal individually.
You can add a new Guest portal or edit an existing one.
Step 1Choose Administration > Web Portal Management > Settings > Guest > Multi-Portal Configurations.
Step 2Click Add.
Step 3Update the fields on each of these tabs:
•General—enter a portal name and description and choose a portal type.
•Operations—enable the customizations for the specific portal
•Customization—choose a language template for displaying the Guest portal with localized content
•File Uploads—displays only if you have chosen a portal type requiring you to upload custom HTML files.
•File Mapping— identify and choose the HTML files uploaded for the particular guest pages. Displays only if you have chosen a portal type requiring you to upload custom HTML files.
•Authentication—indicate how users should be authenticated during guest login.
Step 4Click Submit.
Specifying Ports and Ethernet Interfaces for End-User Portals
You can specify the port used for each web portal allowing you to use different ports for the end-user portals: Sponsor, Guest (and Client Provisioning), My Devices, and Blacklist portals. The Client Provisioning portal uses ports 8905 and 8909 for posture assessments and remediation, which you cannot change. Otherwise, it uses the same ports assigned to the Guest portal.
You can also partition portal traffic to specific Gigabit Ethernet interfaces. For example, you might not want the Admin portal (which always uses GigabitEthernet 0) available on the same network as guest users or employee devices.
Step 1Choose Administration > Web Portal Management > Settings > General > Ports.
Step 2Enter the port value in the HTTPS Port field for each portal. By default, the Sponsor, Guest, My Devices portals use 8443, and the Blacklist portal uses port 8444.
Step 3Check the Gigabit Ethernet interfaces you want to enable for each portal.
Step 4Click Save.
If you have changed the port settings, all nodes (Administration, Policy Services, and Monitoring) restart automatically, which may take several hours to complete.
Tips for Assigning Ports and Ethernet Interfaces
•All port assignments must be between 8000-8999. This port range restriction is new in Cisco ISE 1.2. If you upgraded with port values outside this range, they are honored until you make any change to this page. If you make any change to this page, you must update the port setting to comply with this restriction.
•You must assign the Blacklist portal to use a different port than the other end-user portals.
•Any portals assigned to the same HTTPS port also use the same Ethernet interfaces. For example, if you assign both the Sponsor and My Devices portals to port 8443, and you disable GigabitEthernet 0 on the Sponsor portal, that interface is also automatically disabled for the My Devices portal.
•You must configure the Ethernet interfaces using IP addresses on different subnets. Refer to these guidelines to help you decide how best to assign ports and Ethernet interfaces to the end-user portals:
Specifying the Fully Qualified Domain Name for Sponsor and My Devices Portals
You can set the Sponsor and My Devices portals to use an easy-to-remember fully-qualified domain names (FQDN), such as: mydevices.companyname.com or sponsor.companyname.com. Alternatively, Cisco ISE also supports wildcard certificates to address certificate name mismatch issues. You must configure DNS to resolve to at least one policy services node. If you have more than one policy services node that will provide portal services, you should configure high availability for the portal. For example, you could use a load balancer or DNS round-robin services.
Before You Begin
Step 1Choose Administration > Web Portal Management > Settings > General > Ports.
Step 2Scroll to the Portal FQDNs section, and check the appropriate setting:
•Default Sponsor Portal FQDN
•Default My Devices Portal FQDN
Step 3Enter a fully qualified domain name.
Step 4Click Save, and all nodes (Administration, Policy Services, and Monitoring) restart automatically, which may take several hours to complete.
Step 5Configure the network DNS server so that it resolves the FQDN to the Sponsor or My Devices portal nodes. You must also update DNS to ensure the FQDN of the new URL resolves to a valid policy service node IP address. Additionally, to avoid certificate warning messages due to name mismatches, you should also include the FQDN of the customized URL in the subject alternative name (SAN) attribute of the local server certificate of the Cisco ISE policy service node.

ISE 1.3 Guest Portals

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