ISE Sponsor Portal

ISE Sponsor Portal
I'm still coming to grips with ISE!
Web Portal Managment>Settings>Sponsor>Language template>English>Configure Print Notification
Rather than just add text I will like to add some graphics, I tried adding HTML to the Layout which doesn't work. When my Sponsor needs to printout a day account for example rather than basic textformat,  I would like to add graphics to give to the customer. Can this be achieved another way?

Hi Stephen,
The defect CSCty82696 is filed in ISE 1.1.x version for this similar issue and this is fixed with the following template.
Template Used:
Welcome to the Guest Portal, your username is
Username: %username%
Password: %password%
First Name: %firstname%
Last Name: %lastname%
Time Zone: %timezone%
Mobile Number: %mobilenumber%
Optional 1:%option1%
Optional 2: %option2%
Duration of Account: %duration%
Email: %email%
Time Profile: %timeprofile%
Account Start Time: %starttime%
Account End Time: %endtime%
Restricted Window: %restrictedwindow%
As per the defect notes it says HTML  tags are now treated as literals for security reasons. We don't want to  allow malicious scripts to be sent in email notifications so embedding  HTML text now will show up as literal text rather than HTML tags.

Similar Messages

  • ISE Sponsor Portal Questions!!!

    Hi Team,
    Few questions!!
    Can we integrate ISE with Safenet(Token) for VPN access using Inline Posture?
    2. When we create user account in Sponsor portal in ISE. By Default Where does the user gets created, In internal database of ISE  or in Active Directory?
    3. Advantages of Sponsor portal over NAC guest server?
    Cheers!!
    Minakshi

    Can we integrate ISE with Safenet(Token) for VPN access using Inline Posture?
    Yes you can
    2. When we create user account in Sponsor portal in ISE. By Default Where does the user gets created, In internal database of ISE  or in Active Directory?
    They are updated into Local ISE database
    3. Advantages of Sponsor portal over NAC guest server?
    Sponsor portal allows a person ( can be anyone assigned by Admin ) to manage Guest account.
    Refer http://www.cisco.com/c/en/us/td/docs/security/ise/1-0/sponsor_guide/ise10_sponsor_book/ise10_sponsor.html

  • ISE sponsor portal guest accounts

    I am having an issue with guest accounts that have been created in the sponsor portal, some accounts work fine but others show up in the authentication logs on ISE as error 22056.  This error points to ISE not looking in the right identity store but when you go deeper into the details all auth requests are pointing at the internal users store which is correct.
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    Regards
    Craig

    Hi,
        not too sure if I am missing something but this just tells you how to use the sponsor portal? my query was based around being able to see all user accounts i.e. accounts created in the sponsor portal and from the admin from the admin console in the admin console.
    If I web browse to the ISE admin console and the go to administration-Identities I can only see the accounts that I have created through ISE admin, if I try and create an account that I know exists on the sponsor portal ISe complains that the user already exists but you cannot view it.  This seems very odd, why wouldn't an admin be able to see all accounts?
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  • Cisco ISE sponsor Portal email notification of guest account

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    Martin,
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    thanks
    Craig

  • ISE 1.2 corrupted sponsor portal

    Hi,
    since I started to use ISE sponsor portal it showes me wrongly, see attached screenshot.
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    Looks like it happened after upgrade from previous ISE version.
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    Thanks and greets
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    Hi Karel,
    As regarding to your query,
    These selections will allow guests to change their password, perform self-service, and require
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    Changed in ISE 1.2: Now that we have the ability to Change Account Duration (discussed later in the lab) the option
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    reactivated. It’s not being used in this lab so be aware of this option.
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    As this is not a sponsored user and any user may create their own account with this policy setting, it is
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    “Internet_Only”.

  • ISE Sponsor Authentication via RADIUS

    My client is requesting us to change the way the sponsor users are authenticated and authorized to access the ISE Sponsor Portal.
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    I think I can Define an External RADIUS server, but I wonder if creating this, it would be available as an Identity Source for the "Sponsor Portal Sequence".
    If not, how can I add this? After that, what conditions or attributes should I look for to use in the "Sponsor Group Policy" in order to filter username/password and allow access only to employees and deny access to anyone else?
    I will appreciate any advice you can give me to offer the best recommendation to the customer.
    Regards.
    Daniel Escalante.       

    I think I understood the customer concern. This is quoted from Microsoft http://support.microsoft.com/kb/321051
    "The Lightweight Directory Access Protocol (LDAP) is used to read from and write to Active Directory. By default, LDAP traffic is transmitted unsecured. You can make LDAP traffic confidential and secure by using Secure Sockets Layer (SSL) / Transport Layer Security (TLS) technology."
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    Regards.

  • ISE 1.2 patch 3 - Sponsor Portal default timezone changed to non-existant ECT

    Hi everybody,
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    guest:- com.cisco.cpm.guest.exceptions.PortalUserException: java.lang.IllegalArgumentException: The datetime zone id 'ECT' is not recognised
    guest:-        at com.cisco.cpm.guest.edf.GuestUserAdaptor.isAcctValid(GuestUserAdaptor.java:489)
    I checked the admin interface and the 1.2 documentation but could not find any default setting for sponsor users Time Zone
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      clock timezone CET
    A workaround is to have each sponsor user update its Time Zone setting on the Sponsor Portal, but this is impratical.
    Did anybody experience the same issue?
    Regards,

    Hi Luigi Gangitano,
    From when are you experiencing this issue? I suspect this would have been an issue when the server timezones are changed from CEST timezone to CET timezone.
    To further figure out where exactly the issue is , 
    1.Can you please let us know what is the timezone in the UI on the top most right corner in the server information section is ?
    2.Similarly can you please check the timezone in the CLI of Primary ISE node.
    If the above two locations are displaying correct timezone then we have to suspect with the sponsor portal.

  • ISE 1.2 Sponsor portal port change not working

    Hi,
    Has anyone else had an issue where they change the default port number of the sponsor portal on the Admin node, all ISE restart, but the sponsor portal still only works on the default 8443 port?
    Thanks,
    Ct

    Hi,
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  • ISE 1.2 Sponsor Portal issue

    Hi
    we have an ISE version 1.2 installation and are trying to customise the Sponsor Portal login page to show the Terms and conditions for staff whan accessing the page, by using the display pre-loign banner under the sponsor portal themes settings.
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    It may be a browser issue. Please check the supported Operating Systems and Browsers for Sponsor, Guest, and My Devices Portals:
    These Cisco ISE portals support the following operating system and  browser combinations. These portals require that you have cookies  enabled in your web browser.
    Table 8     Supported Operating Systems and Browsers
    Supported Operating System Browser Versions
    Google Android 1 4.0.4, 4.0.3, 4.0, 3.2.1, 3.2, 2.3.6, 2.3.3, 2.2.1, 2.2
    •Native browser
    Apple iOS 6, 5.1, 5.0.1, 5.0
    •Safari 5, 6
    Apple Mac OS X 10.5, 10.6, 10.7, 10.8
    •Mozilla Firefox 3.6, 4, 5, 9
    •Safari 4, 5, 6
    •Google Chrome 11
    Microsoft Windows 82
    •Microsoft IE 10
    Microsoft Windows 73
    •Microsoft IE 9
    •Mozilla Firefox 3.6, 5, 9
    •Google Chrome 11
    Microsoft Windows Vista, Microsoft Windows XP
    •Microsoft IE 6, 7, 8
    •Mozilla Firefox 3.6, 9
    •Google Chrome 5
    Red Hat Enterprise Linux (RHEL) 5
    •Mozilla Firefox 3.6, 4, 5, 9
    •Google Chrome 11
    Ubuntu
    •Mozilla Firefox 3.6, 9

  • ISE 1.2 Sponsor Portal- Account Expiration Date Defaults to same time as Start Date

    We have a time profile setup for ISE Sponspr Portal with Start/End.  I understand this allows the sponsor to specifially set the start and end time for the guest account.  When creating an account, the Start/End time is the same time.  If a Sponsor forgets to set the end time, then the guest account will be created, but will expire not allowing the guest to login.  It would be nice to have the end time default to something other than the start time, like 8 hours default.  Is this possible?  Can the expiration time default to something like 8 hours, but still give the Sponsor the ability to adjust the start/end times if needed?  This is very simple, and I cannot believe this is not available.

    Beginning with Cisco ISE 1.2 time profiles are referred to as the account duration in the Sponsor portal.
    Cisco ISE 1.2 includes these default time profiles, which replace the profiles available previously:
    DefaultFirstLoginEight—the account is available for 8 hours starting when the guest user first successfully connects to the Guest portal. This replaces the DefaultFirstLogin time profile.
    DefaultEightHours—the account is available for 8 hours starting when sponsors first create the account. This replaces the DefaultOneHour time profile.
    DefaultStartEnd—sponsors can specify dates and times on which to start and stop network access.
    Upon expiration of their account per their assigned time profile, they will no longer be able to login or access the company network.
    If a guest were to return to the network, the sponsor can change the account duration via the sponsor portal to grant them access again and then require them to change their password if deemed necessary (depending on the settings). Changing account duration can be used for extending a guest users access longer than the original setup.
    If you upgrade to Cisco ISE 1.2, the older time profiles are still available, but you can delete them if you are not using them. If the older time profiles are assigned to a sponsor group, a message alerts you before deleting. If you perform a new installation of Cisco ISE 1.2, only the new time profiles display.

  • ISE 1.2 sponsor portal - disabling default languages

    Hi,
    We are implementing Cisco ISE 1.2 and have a question on the sponsor portal languages.
    The client company's official language is English and so we would like to disable all other languages from the sponsor portal. If we don't do it, the users might select their native language (on the sponsor settings and/or the guest notification language) meaning that we have to customize and maintain all 15 language templates.
    It has alread happened during the tests: a sponsor created a guest account and choose a notification language other than English - the SMS was not sent because the "Destination" on the "SMS text message notification" default value is "[email protected]".
    Thanks in advance.
    Regards,
    Telmo Oliveira

    Hi all,
    This reply to myself is done for documentation proposes, it can help someone with the same challenge.
    Today I was at an event at Cisco where ISE 1.3 beta was presented. This version will have already the option to choose between browser locale or static language template. Talking to the Cisco eng. responsible for the presentation, he told me that 1.2 had no way to do it.
    Cisco ISE 1.3 is now planned to be release end of 2014.
    Regards,
    Telmo Oliveira

  • ISE 1.1 sponsor portal different type of guest accounts

    Hi there
    I just played around with the ISE 1.1.2.145 sponsor portal. I have the following 3 requirements, but I don't see a way the get there with the actuals sponsor portal features:
    1. I would like to create a event user (one single user for multiple logins) with a given username and a given password
    2. I would like to create a single user with a given username and a given password
    3. How can I change the password of such a user
    At the moment I am a little disappointed from the sponsor portal, there are not that features or I can't see the way to get there ;-)
    Can anybody confirm the above problems?
    Best regards
    Dominic

    It is possible to use internal users as well as AD users for admin.
    I'm not actually sure whetehr it's possible to stop using Internal Users.
    I have it working using both, primarily as I don't have AD credentials on customer site, so they use AD credentials and I stick to using Internal Admin User.
    I still haven't understood your original question entirely, but if you select the guest username to be created based on email address (rather than first name/last name), then you can create a single username using a fictional email address, and allow the user to change the password on first login. You can then change the password to whatever you want.
    Does that fit?

  • Sponsor Portal after upgrade ISE 1.2 - 1.3

    Hi,
    After upgrade ISE to version 1.3 I can't access to Sponsor Portal via ://ISE_IP:8443/sponsorportal/ as it was done in version 1.2 (error: [ 404 ] Sponsor Portal Resource Not Found. The resource requested cannot be found). I have to open it through ISE (Guest Access -> Configure -> Sponsor Portals -> Sponsor Portal (Default) -> Portal test URL). But then in address bar i can see the exact same address i tried to reach (://ISE_IP:8443/sponsorportal/) but it works.
    I deleted migrated portal from version 1.2 and now using only default one. Should I additionally activate it somewhere after this upgrade?

    Nice to hear that. I just want to add something to take into account:
    When you create the CSR directly from ISE, the documentation says for version 1.2 that you need minimum CN field. I did it and then I started having issues with Chrome Browser/ChromeBook which was triggering a certificate warning even though I had signed it with the correct CA Server and I had the Trusted Certificate Authority included in the browser list.
    When I was using 1.1.3, I did not have that problem when using ISE internal CSR feature and only using Common Name (CN) for the CSR.
    I tried using Openssl as usual to create the CSR for ISE running 1.2. Signed and imported it into the ISE and the problem was solved. I am using like you FQDN in the WLC URL Redirect on LWA or CWA with the corresponding entry into the DNS. One important thing I found is that openssl uses some additional fields which I included in the CSR and I think after reviewing the ISE 1.2 documentation we need to include those as well in the ISE CSR feature. Looks like also there is a sequence/order for those fields in the ISE when creating the ISE CSR. The list is the following:
    countryName       = optional
    stateOrProvinceName     = optional
    localityName            = optional
    organizationName  = optional
    organizationalUnitName  = optional
    commonName        = supplied
    emailAddress            = optional
    Finally, with Openssl I could create as well SAN Certificates and I included the IP of the PSN , PAN and MNT ISE's so I would not need the DNS Entry. This feature was added on version 1.2 of the ISE which helps a lot. I will give it a few more testing since that I have a lab deployment with 5 ISE's (PAN, MNT and 3 PSN's).

  • ISE Time Management for Sponsor Portal User

    Hi all,
    I'm currently using ISE version 1.2 and when I create a custom time management for each user, the rule applied to each user is only applied for a maximum 10 days eventhough I configured it for ex.30 days.
    want to check with all of you if anyone have the same issue?
    Firstly I think it's because the purge time is default set for 15 days, but even when I already changed it. The expiration time will still not get over than 10 days.
    Cheers
    Ryan

    Default Guest Time Profiles
    Time profiles provide a way to give different levels of time access to different guest accounts. Sponsors must assign a time profile to a guest when creating an account, but they cannot make changes to the time profiles. However, you can customize them and specify which time profiles can be used by particular sponsor groups. Beginning with Cisco ISE 1.2 time profiles are referred to as the account duration in the Sponsor portal.
    Cisco ISE 1.2 includes these default time profiles, which replace the profiles available previously:
    •DefaultFirstLoginEight—the account is available for 8 hours starting when the guest user first successfully connects to the Guest portal. This replaces the DefaultFirstLogin time profile.
    •DefaultEightHours—the account is available for 8 hours starting when sponsors first create the account. This replaces the DefaultOneHour time profile.
    •DefaultStartEnd—sponsors can specify dates and times on which to start and stop network access.
    If you upgrade to Cisco ISE 1.2, the older time profiles are still available, but you can delete them if you are not using them. If the older time profiles are assigned to a sponsor group, a message alerts you before deleting. If you perform a new installation of Cisco ISE 1.2, only the new time profiles display.

  • ISE 1.3 Sponsor Portal problem

    Hello Guys,
    I configured one Guest WLAN to authenticate via ISE Web Portal.
    The wlan, the redirect, everything is working fine. Y
    Yesterday i created one user and password using the sponsor portal normally, but today, i tried to connect on the sponsor page and i got the error:
    Sponsor Portal Internal Error
    Please contact System Administrator. If you are the System Administrator please consult the logs.
    I tried to restart the application ise via cli but didin't works.
    Can you help me? Where these logs are located?
    Thank you.

    Look at you Rafael, coming up with problems and solving them yourself! :) Thanks for sharing the solution with everyone (+5 from me). Let's close the thread if the issue is resolved :)

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