ISight - Green Scree, not connected/in use - Works in windows... not in osx
Sorry to create ANOTHER thread here, but no one has seemed to mention this yet.
I got my macbook pro 4 days ago (first mac!) and i love it!
On opening it up, had a bit of a blast around, then tried photobooth and was greeted with the No camera, or camera in use message.
Lovely! rebooted, still the same, checked in the sys profiler and it wasnt even appearing as a device (should be under usb).
I tried many things to fix it, Resetting NVRAM and Power Cycling, nothing working...
I got fed up with fixing it and installed bootcamp.
After installing the drivers i loaded the camera in XP... and it worked!
Jumping back into osx, i see that the camera is now reconised by the system (under USB in the system profiler) but every program that can access it is either displaying green or black.
I read that bootcamp had updated isight drivers, so i checked my version... wich is 1.84
the latest drivers supplied with bootcamp are 1.82??
perhaps this is the problem? even a fresh install of osX did not get the cam working! odlly... only windows managed it!
I love this machine, its great! wish it 'just worked'
i was thinking i will try extracting the isightdrivers.pkg from the bootcamp installer and see if i can downgrade!
I may just take it in to an apple shop though... ive only had it 4 days!
also Apple didnt forward on my house number to the couriers (they had it, it was the billing address!), so the package wasnt delivered, the courier just put it through as 'unable to collect'... then the courier didnt re-schedule my delivery when i asked them to so i had to go pick it up!!!!!! - not impressed apple!
iSight could be a driver problem! Has anyone else who has the green screen probs found that the isight works in windows?
The iSight on mine hasnt worked once in Osx! It annoys me though that its working in windows... i dont like software problems i cant fix...
Macbook Pro 2.16 / 2gb / 120Gb / 128mb Mac OS X (10.4.9)
Welcome to Apple Discussions, MrNibbles
You did well in creating your thread - a perfect use of Apple Discussions.
As explained in the Apple Discussions Help pages, Apple Discussions is a user-to-user support forum.
Therefore, your comment that you are "not impressed apple!" with your Apple Store service regarding delivery may be better addressed via item "9." on the right side of this page
http://www.apple.com/support/store/
This method will allow you to send written comments about your problem directly to Apple. I know that contacting Apple now cannot undo the fact that you needed to travel rather than having your parcel delivered, but your message will get directly to Apple if you use the web mail page.
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Your new Mac certainly ought to work properly out of the box. You sound like an experienced computer user. It is unfortunate that you are having problems with your new Mac's iSight. I do not have an iNtel Mac, but, if you get no better suggestions here, here are a couple of ideas you can consider.
Have you tried Apples suggestions re: the Built-in iSight in How to Troubleshoot iSight?
If your OS X System Profiler still does not recognize your (USB) built-in iSight after trying those suggestions, I think you are wise to follow your instinct to "take it in to an apple shop".
If the trek to your "apple shop" is an inconvenience for you, and if you have not already done so, you might want to try a software reinstall.
Back up any important data you have already accumulated, and then use the "Restore" Software disk that came with your new Mac to zero your hard drive. Finally, reinstall the software and finish with a Permissions Repair.
Once you have performed a known-good installation of all software, you should never need to reinstall again. There are no guarantees, but a fresh install might save you a trip.
Jim
Mac OS X (10.4.9) G5 DP 1.8 External iSight
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