ISM-SRE-300-K9= bare bones loading Cisco Unity Express

Hello,
I am wondering if anyone knows whether or not I can load Cisco Unity Express on to a Bare Bones ISM-SRE-300-K9=. Does one need to buy it pre-configured from Factory, or does the Non Rehostable 2-Port License automatically install with the download from cisco.com
These are the conditions of the scenario:
1) ISM-SRE-300-K9= is bare bones from distribution
2) The unit has a Service Contract (SAU) purchased and attached
3) I will be installing the 5-Pack Mailbox License
4) I will be installing CUE 8.6 on to the unit from cisco.com download
Thanks,
Jordan

Hi Swati,
Even if there are other posts, you may check this link:
http://www.cisco.com/en/US/docs/routers/access/interfaces/software/feature/guide/ism-sm-sre.html
Also CUE is not supprted on the Embedded Service Module, so you have to install de CUE module on ISM 0/0 or 0/1
-HTH-
Jorge...
Sent from Cisco Technical Support Android App

Similar Messages

  • Cisco 2901-CME-SRST and ISM-SRE-300-K9 No Package already installed?

    Good Morning Everybody,
    I'm installing a new CME router with CUE.
    But, the ISM-SRE-300-K9 is empty, I don't if it's normal.
    I try to install two different packages :
    Version 8.5.1
    cue-installer.sme.8.5.1
    cue-vm-full-k9.sme.8.5.1.prt1
    cue-vm-installer-k9.sme.8.5.1.prt1
    cue-vm-k9.sme.8.5.1.key
    cue-vm-k9.sme.8.5.1.pkg
    cue-vm-k9.sme.8.5.1.pkg.install.sre
    cue-vm-k9.sme.8.5.1.pkg.install.sre.header
    cue-vm-langpack.sme.8.5.1.pkg
    Version 8.6.1
    cue-installer.SPA.sme.8.6.1
    cue-vm-full-k9.SPA.sme.8.6.1.prt1
    cue-vm-installer-k9.SPA.sme.8.6.1.prt1
    cue-vm-k9.SPA.sme.8.6.1.key
    cue-vm-k9.SPA.sme.8.6.1.pkg
    cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre
    cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre.header
    cue-vm-langpack.sme.8.6.1.pkg
    Without success...
    I try with two differents FTP server (Linux and Windows), connection and session seems ok with Wireshark, but, module go to loop, without installation success.
    Different try :
    Version 8.5.1
    ==========
    Router#$0 status
    Service Module is Cisco ISM0/0
    Service Module supports session via TTY line 67
    Service Module is trying to recover from error
    Service Module heartbeat-reset is enabled
    Service Module is in fail open
    Service Module status is not available
    Module resource information:
      CPU Frequency: 1068 MHz
      Memory Size: 493 MB
      Disk 0 Size: 4110 MB
    Install of ftp://*****:*****@10.10.80.68/Downloads/cue-vm-k9.sme.8.5.1.pkg in progress
    Install status : Waiting for file request
    Local Partition Info - (0 apps)
    =====================
      Retrieving partition information
    Router#
    Feb 16 06:04:22.583: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:29:03.839: %SYS-5-CONFIG_I: Configured from console by vty0 (10.10.80.68)
    Feb 16 06:29:19.915: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:30:01.283: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:30:21.711: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:30:42.143: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:31:02.571: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:31:22.995: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 06:31:22.999: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:31:43.419: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:32:03.843: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:32:45.275: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:33:05.699: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:33:26.119: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:33:46.543: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:34:06.979: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 06:34:06.983: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:34:27.399: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:34:47.831: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:35:29.263: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:35:49.687: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:36:10.119: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:36:30.563: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:36:50.983: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 06:36:50.987: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:37:11.467: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:37:31.887: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:38:13.399: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:38:33.815: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:38:54.243: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File RequestConnection closed by foreign host.
    Version 8.6.1
    ==========
    Router#[email protected]/Downloads/cue-vm-k9.SPA.sme.8.6.1.pkg
    Proceed with installation? [no]: yes
    Feb 16 07:16:21.235: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Loading Downloads/cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre !
    [OK - 38648/4096 bytes]
    No local store partition
    Following languages are available for installation.
      #       SKU    Language Code           Language Name
      1       ARA         ar_SA          CUE Voicemail Arabic
      2       DAN         da_DK          CUE Voicemail Danish
      3       DEU         de_DE          CUE Voicemail German
      4       ENG         en_GB          CUE Voicemail UK English
      5       ENU         en_US          CUE Voicemail US English
      6       ESO         es_CO          CUE Voicemail Latin American Spanish
      7       ESP         es_ES          CUE Voicemail European Spanish
      8       ESM         es_MX          CUE Voicemail Mexican Spanish
      9       FRC         fr_CA          CUE Voicemail Canadian French
    10       FRA         fr_FR          CUE Voicemail European French
    11       HUN         hu_HU          CUE Voicemail Hungarian
    12       ITA         it_IT          CUE Voicemail Italian
    13       HBR         iw_IL          CUE Voicemail Hebrew
    14       JPN         ja_JP          CUE Voicemail Japanese
    15       KOR         ko_KR          CUE Voicemail Korean
    16       NLD         nl_NL          CUE Voicemail Dutch
    17       NOR         no_NO          CUE Voicemail Norwegian
    18       PTB         pt_BR          CUE Voicemail Brazilian Portuguese
    19       PTG         pt_PT          CUE Voicemail Portuguese
    20       RUS         ru_RU          CUE Voicemail Russian
    21       SVE         sv_SE          CUE Voicemail Swedish
    22       TUR         tr_TR          CUE Voicemail Turkish
    23       CHS         zh_CN          CUE Voicemail Simplified Chinese (PRC)
    24       ZHH         zh_HK          CUE Voicemail Hong Kong Chinese
    25       CHT         zh_TW          CUE Voicemail Traditional Chinese (Taiwan)
    You can install upto 5 language(s) on this platform.
    Please select the language(s) you want to install by entering the language number(s)
    Languages can be entered as comma separated or space separated list
    Example: 1,3 would select 'CUE Voicemail Arabic' and 'CUE Voicemail German'
    Enter languages:4
    Following languages will be installed on the system:
    CUE Voicemail UK English
    Do you want to continue with the selected options?(y/n):y
    Router#
    Feb 16 07:16:50.579: %SM_INSTALL-6-INST_RESET: ISM0/0 is reset for software installation.
    Feb 16 07:17:11.235: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 07:17:11.239: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    ===========================
    on the service-module ism0/0 session
    ===========================
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    Feb 16 07:25:08.683: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Primary Boot Loader Authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    SRE step 2 - SM requests key file info...
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Feb 16 07:25:29.259: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 07:25:29.263: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Time-out from RBIP response wait loop
    SRE step 3 - SM stores registration info...
    Updating flash with bootloader configuration.
    Please wait .............. done.
    SRE step 4 - SM downloads key-file...
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Writing keyfile to flash Size 891
    writing complete.
    SRE step 5 - SM requests installer info...
    Feb 16 07:25:49.791: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    SRE step 6 - SM stores installer info...
    Updating flash with bootloader configuration.
    Please wait .............. done.
    SRE step 7 - SM now downloads installer
    |
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Feb 16 07:26:10.343: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Requestdone.
    SRE step 8 - SM requests tcl header file info...
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Feb 16 07:26:52.919: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Time-out from RBIP response wait loop
    SRE step 9 - SM now downloads the tcl header file
    |
    !!! Opcode Error - Get a wrong RBIP frame !!!
    TCL header file downloaded completely size: 691
    SRE step 10 - SM requests tcl file info...
    Feb 16 07:27:13.467: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Time-out from RBIP response wait loop
    SRE step 11 - SM now downloads the tcl file
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Feb 16 07:27:34.011: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File RequestTCL file downloaded completely size: 691
    SRE step 12 - SM now boots Installer
    Verifying ...
    Corrupted netboot image  detected
    done.
    Starting Kernel.
    loop ....
    I have no idea to solve my problem...
    If anybody have suggestion, should be great.
    Have a nice day !
    Thanks
    Fab

    Hi,
    I try that. From this guide :
    http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/installation/guide/upg3boot.pdf
    with windows xp tftpd32
    computer config : 192.168.1.4/24
    ftp server 192.168.1.3 /24
    Router int g0/0 192.168.1.1 255.255.255.0 + ip route 192.168.1.2 255.255.255.255 ism 0/0
    ISM :
    ServicesEngine boot-loader> show config                                       
    IP addr:                    192.168.1.2
    Netmask:                    255.255.255.0
    TFTP server :                    192.168.1.4
    GW IP addr:                    192.168.1.1
    Default Boot:                    disk
    Bootloader Version:          2.1.18
    Bootloader Name:          bootloader
    Default Helper-file:          cue-installer.sme.8.5.1
    Default bootloader:          primary
    From Computer :
    C:\Documents and Settings\f>ping 192.168.1.2 -t
    Pinging 192.168.1.2 with 32 bytes of data:
    Reply from 192.168.1.2: bytes=32 time<1ms TTL=126
    Icmp from ism to computer: no response.
    from ism to router int g0/0 : no response too.
    router to ism (boot-loader): ok
    pc to ism (boot-loader) : ok
    So when I try "boot helper" , the request tftp didn't come to my computer.
    ServicesEngine boot-loader> boot helper                                       
    Loading tftp://192.168.1.4/cue-installer.sme.8.5.1 ...
    ServicesEngine boot-loader>                                                   
    Thank you for your help.

  • ISM-SRE-300-K9 & Cisco Configuration Professional Issue

    hi there,
    i have a cisco 2901 router running CME 8.6 the router has a ISM-SRE-300-K9 card init with Unity Express 8.0.5 installed.
    i am having issues with Cisco configuration professional and configuring the module
    under module configuration the status is "module is not reachable", if i click on details i get further information "unable to execute command from the module. module is either reloading or is in failed state. you must make the module up and refresh the module"
    i have tried reloading, resetting and refreshing the module but the issue is still present
    i have accessed the module from the CLI set it in offline mode and factory defaulted it and the same issue is still present
    the only thing i can think is that this is a bug with CCP as the loopback interface which the module is using can be pinged fine from the router so the message makes no sense.
    any ideas

    Is you problem with CCP or the module itself ?
    Because, CCP bugs and limitations aside, the module can be normally be installed, configured and managed using CLI or its web interface (after software is initially loaded).

  • 2911 ISM-SRE-300 CUE 8.6.7 install failure...Verifying ... Invalid signature in command line file !!

    ISM-SRE-300 seems to be a loop at boot with Verifying ... Invalid signature in command line file
    Any ideas?
    Log
    Install of ftp://*****:*****@10.100.64.21/cue-vm-k9.SPA.sme.8.6.7.pkg in progress
    Install status : Waiting for RBIP registration
    No localstore
    2911#
    [Resuming connection 1 to 10.102.66.254 ... ]
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    SRE step 2 - SM requests key file info...
    SRE step 3 - SM stores registration info...
    SRE configuration keeps the same. No flash update needed!
    SRE step 4 - SM downloads key-file...
    Writing keyfile to flash Size 891
    writing complete.
    Updating flash with bootloader configuration.
    Please wait .................. done.
    SRE step 5 - SM requests installer info...
    SRE step 6 - SM stores installer info...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    SRE step 7 - SM now downloads installer
    done.
    SRE step 8 - SM requests tcl header file info...
    SRE step 9 - SM now downloads the tcl header file
    TCL header file downloaded completely size: 691
    SRE step 10 - SM requests tcl file info...
    SRE step 11 - SM now downloads the tcl file
    TCL file downloaded completely size: 38933
    SRE step 12 - SM now boots Installer
    Verifying ... done.
    Starting Kernel.
    Platform: ism
    INIT: version 2.86 booting
    mounting proc fs ...
    mounting sys fs ...
    mounting /dev/shm tmpfs ...
    kernel.sem = 1900 4000 32 100
    vm.overcommit_memory = 1
    vm.min_free_kbytes = 8192
                    Welcome to Cisco Service Engine
    Setting the system time from hardware clock
    ********** rc.aesop ****************
    Populating resource values from /etc/ism_rsrc_file
    Populating resource values from /etc/default_rsrc_file
    Populating resource values from /etc/products/cue/default_rsrc_file
    Populating resource values from /etc/products/cue/ism_rsrc_file
    ==> Management interface is eth0
    ==> Management interface is eth0
    IOS IP Address Registration complete.
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags   MSS Window  irtt Iface
    10.102.66.0    *               255.255.255.0   U         0 0          0 eth0
    default         142.102.66.254  0.0.0.0         UG        0 0          0 eth0
    Size of buff is: 65536
    65536 bytes written
    Valid License file not found: Using default values
    INIT: Entering runlevel: 2
    ********** rc.post_install ****************
    Changing owners and file permissions.
    INIT: Switching to runlevel: 4
    INIT: Sending processes the TERM signal
    STARTED: dwnldr_startup.sh
    sre_type=  1
            Welcome to Cisco Systems Service Engine Helper Software
    Downloading ftp cue-vm-k9.SPA.sme.8.6.7.pkg
    Bytes downloaded :  727736
    Validating package signature ... done
     - Parsing package manifest files... complete.
    No installed manifests found.
     - Checking Package dependencies... complete.
    Downloading ftp cue-vm-langpack.sme.8.6.7.pkg
    Error: Download error
     Can not download cue-vm-langpack.sme.8.6.7.pkg
    error code 550 : error type 'Can not ▒
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...

    ISM-SRE-300 seems to be a loop at boot with Verifying ... Invalid signature in command line file
    Any ideas?
    Log
    Install of ftp://*****:*****@10.100.64.21/cue-vm-k9.SPA.sme.8.6.7.pkg in progress
    Install status : Waiting for RBIP registration
    No localstore
    2911#
    [Resuming connection 1 to 10.102.66.254 ... ]
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    SRE step 2 - SM requests key file info...
    SRE step 3 - SM stores registration info...
    SRE configuration keeps the same. No flash update needed!
    SRE step 4 - SM downloads key-file...
    Writing keyfile to flash Size 891
    writing complete.
    Updating flash with bootloader configuration.
    Please wait .................. done.
    SRE step 5 - SM requests installer info...
    SRE step 6 - SM stores installer info...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    SRE step 7 - SM now downloads installer
    done.
    SRE step 8 - SM requests tcl header file info...
    SRE step 9 - SM now downloads the tcl header file
    TCL header file downloaded completely size: 691
    SRE step 10 - SM requests tcl file info...
    SRE step 11 - SM now downloads the tcl file
    TCL file downloaded completely size: 38933
    SRE step 12 - SM now boots Installer
    Verifying ... done.
    Starting Kernel.
    Platform: ism
    INIT: version 2.86 booting
    mounting proc fs ...
    mounting sys fs ...
    mounting /dev/shm tmpfs ...
    kernel.sem = 1900 4000 32 100
    vm.overcommit_memory = 1
    vm.min_free_kbytes = 8192
                    Welcome to Cisco Service Engine
    Setting the system time from hardware clock
    ********** rc.aesop ****************
    Populating resource values from /etc/ism_rsrc_file
    Populating resource values from /etc/default_rsrc_file
    Populating resource values from /etc/products/cue/default_rsrc_file
    Populating resource values from /etc/products/cue/ism_rsrc_file
    ==> Management interface is eth0
    ==> Management interface is eth0
    IOS IP Address Registration complete.
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags   MSS Window  irtt Iface
    10.102.66.0    *               255.255.255.0   U         0 0          0 eth0
    default         142.102.66.254  0.0.0.0         UG        0 0          0 eth0
    Size of buff is: 65536
    65536 bytes written
    Valid License file not found: Using default values
    INIT: Entering runlevel: 2
    ********** rc.post_install ****************
    Changing owners and file permissions.
    INIT: Switching to runlevel: 4
    INIT: Sending processes the TERM signal
    STARTED: dwnldr_startup.sh
    sre_type=  1
            Welcome to Cisco Systems Service Engine Helper Software
    Downloading ftp cue-vm-k9.SPA.sme.8.6.7.pkg
    Bytes downloaded :  727736
    Validating package signature ... done
     - Parsing package manifest files... complete.
    No installed manifests found.
     - Checking Package dependencies... complete.
    Downloading ftp cue-vm-langpack.sme.8.6.7.pkg
    Error: Download error
     Can not download cue-vm-langpack.sme.8.6.7.pkg
    error code 550 : error type 'Can not ▒
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...

  • Installing CUE 8.6.7 on ISM-SRE-300-K9

    Hello,
    I been trying to install CUE on ISM0/0 but so far i havent been available...
    My configuration goes as follow:
    interface ISM0/0
     ip unnumbered GigabitEthernet0/0.11
     ip virtual-reassembly in
     service-module fail-open
     service-module ip address 130.11.1.3 255.255.0.0
     service-module ip default-gateway 130.11.1.1
    end
    ip route 130.11.1.3 255.255.255.255 ISM0/0
    till this point everything goes ok, i have connectivity between each of em...
    then on ISM  my config is
    ServicesEngine boot-loader> show config                                        
    IP addr:                130.11.1.3
    Netmask:                255.255.0.0
    TFTP server :           130.11.1.1
    GW IP addr:             130.11.1.1
    Default Boot:           disk
    Bootloader Version:     2.1.18
    Bootloader Name:        bootloader
    Default Helper-file:    /cue-installer.SPA.sme.8.6.7
    Default bootloader:     secondary
    however when i issue the boot helper command it goes on a cycle showing the next output
    Loading tftp://130.11.1.1/cue-installer.SPA.sme.8.6.7 ... done.
    Verifying ...
    Corrupted netboot image  detected
    done.
    Starting Kernel.
    After this server reboot and it goes on cycling.
    I have checked this guide so far, and i think im not missing a step.
    http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/install/CUE_86_install/boothelp.html
    TYVM

    Sure can, here are my outputs
    -------Show Ver--------
    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.3(2)T, RELEASE SOFTWARE (fc3)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2013 by Cisco Systems, Inc.
    Compiled Thu 28-Mar-13 11:05 by prod_rel_team
    ROM: System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)
    RTR_V_CPACK uptime is 15 hours, 30 minutes
    System returned to ROM by reload at 19:31:49 CUU Mon Apr 14 2014
    System image file is "flash0:c2900-universalk9-mz.SPA.153-2.T.bin"
    Last reload type: Normal Reload
    Last reload reason: Reload Command
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    Cisco CISCO2921/K9 (revision 1.0) with 1523712K/49152K bytes of memory.
    Processor board ID FTX1749AJ5G
    4 Gigabit Ethernet interfaces
    2 terminal lines
    1 Channelized E1/PRI port
    6 Voice FXO interfaces
    1 Internal Services Module (ISM) with Services Ready Engine (SRE)
    DRAM configuration is 64 bits wide with parity enabled.
    255K bytes of non-volatile configuration memory.
    250880K bytes of ATA System CompactFlash 0 (Read/Write)
    License Info:
    License UDI:
    Device#   PID                   SN
    *0        CISCO2921/K9          FTX1749AJ5G     
    Technology Package License Information for Module:'c2900'
    Technology    Technology-package           Technology-package
                  Current       Type           Next reboot  
    ipbase        ipbasek9      Permanent      ipbasek9
    security      None          None           None
    uc            uck9          Permanent      uck9
    data          None          None           None
    Configuration register is 0x2102
    ------------Show diag--------------------
    Slot 0:
            C2921 Mother board 3GE, integrated VPN and 4W Port adapter, 10 ports
            Port adapter is analyzed
            Port adapter insertion time 15:30:43 ago
            EEPROM contents at hardware discovery:
            PCB Serial Number        : FOC17420KBG
            Hardware Revision        : 1.0
            Part Number              : 73-11835-11
            Top Assy. Part Number    : 800-30794-07
            Board Revision           : A0
            Deviation Number         : 130603
            Fab Version              : 03
            Product (FRU) Number     : CISCO2921/K9
            Version Identifier       : V08
            CLEI Code                : CMMHS10ARB
            Processor type           : C2
            Chassis Serial Number    : FTX1749AJ5G
            Chassis MAC Address      : 78da.6e82.b600
            MAC Address block size   : 80
            Manufacturing Test Data  : 00 00 00 00 00 00 00 00
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF C1 8B 46 4F 43 31 37 34 32 30 4B 42 47 40
              0x10: 06 16 41 01 00 82 49 2E 3B 0B C0 46 03 20 00 78
              0x20: 4A 07 42 41 30 88 00 01 FE 2B 02 03 CB 8C 43 49
              0x30: 53 43 4F 32 39 32 31 2F 4B 39 89 56 30 38 20 D9
              0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 48 53 31 30 41 52
              0x50: 42 09 C2 C2 8B 46 54 58 31 37 34 39 41 4A 35 47
              0x60: C3 06 78 DA 6E 82 B6 00 43 00 50 C4 08 00 00 00
              0x70: 00 00 00 00 00 F3 00 03 40 01 63 FF FF FF FF FF
              0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            Internal Power Supply information
            Top Assy. Part Number    : 341-0226-03
            Deviation Number         : 0
            PCB Serial Number        : DCA1738K05Q
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Version Identifier       : V03
            Product (FRU) Number     : PWR-2921-51-AC
            CLEI Code                : 0000000000
            Board Revision           : A0
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 05 E2 DF 45 01 55 00 E2 03 88 00 00 00
              0x10: 00 C1 8B 44 43 41 31 37 33 38 4B 30 35 51 03 00
              0x20: 81 00 00 00 00 04 00 89 56 30 33 20 CB 8E 50 57
              0x30: 52 2D 32 39 32 31 2D 35 31 2D 41 43 C6 8A 30 30
              0x40: 30 30 30 30 30 30 30 30 F3 00 59 41 01 22 42 00
              0x50: 05 F8 00 50 01 F3 18 3B 02 F0 19 D9 03 E8 1B 76
              0x60: 04 E2 1C 49 05 D9 1D 1B 06 D8 1D ED 07 CF 1E BF
              0x70: 08 CE 1F 40 09 C2 1F B8 0A B8 20 34 0B B7 20 B0
              0x80: 0D AF 21 0C 0F 9F 21 67 11 91 21 94 13 87 21 C0
              0x90: 17 6E 21 DB 1B 57 21 EA 1F 3F 21 E2 23 28 21 D4
              0xA0: 27 0A 21 CD 42 41 30 FF FF FF FF FF FF FF FF FF
              0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            PVDM Slot 0:
            64-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card
            Hardware Revision        : 1.0
            Part Number              : 73-11809-03
            Board Revision           : D0
            Deviation Number         : 0
            Fab Version              : 03
            PCB Serial Number        : FOC17453K9V
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Processor type           : 00
            Product (FRU) Number     : PVDM3-64       
            Version Identifier       : V01
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 05 DB 41 01 00 82 49 2E 21 03 42 44 30
              0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 37 34 35
              0x20: 33 4B 39 56 03 00 81 00 00 00 00 04 00 09 00 CB
              0x30: 8F 50 56 44 4D 33 2D 36 34 20 20 20 20 20 20 20
              0x40: 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF FF FF
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            WIC Slot 0:
            VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1
            Hardware Revision        : 1.0
            Top Assy. Part Number    : 800-34657-01
            Part Number              : 73-13419-01
            Board Revision           : B0
            Deviation Number         : 0
            Fab Version              : 05
            PCB Serial Number        : FOC1745429E
            Version Identifier       : V01
            Product (FRU) Number     : VWIC3-1MFT-T1/E1
            CLEI Code                : COUIA7PCAA
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 06 ED 41 01 00 C0 46 03 20 00 87 61 01
              0x10: 82 49 34 6B 01 42 42 30 88 00 00 00 00 02 05 C1
              0x20: 8B 46 4F 43 31 37 34 35 34 32 39 45 89 56 30 31
              0x30: 20 CB 90 56 57 49 43 33 2D 31 4D 46 54 2D 54 31
              0x40: 2F 45 31 C6 8A 43 4F 55 49 41 37 50 43 41 41 03
              0x50: 00 81 00 00 00 00 04 00 D9 03 40 C1 CB FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            WIC Slot 1:
            2nd generation - FXO Voice daughter card (4 port)
            Hardware Revision        : 5.0
            Top Assy. Part Number    : 800-33585-01
            Board Revision           : E0
            Deviation Number         : 0-0
            Fab Version              : 04
            PCB Serial Number        : FOC174279XY
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Product (FRU) Number     : VIC2-4FXO
            Version Identifier       : V04
            CLEI Code                : CNUIAXJAAC
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 00 4C 41 05 00 C0 46 03 20 00 83 31 01
              0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
              0x20: 37 34 32 37 39 58 59 03 00 81 00 00 00 00 04 00
              0x30: CB 89 56 49 43 32 2D 34 46 58 4F 89 56 30 34 20
              0x40: C6 8A 43 4E 55 49 41 58 4A 41 41 43 FF FF FF FF
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            WIC Slot 2:
            2nd generation - FXO Voice daughter card (2 port)
            Hardware Revision        : 5.0
            Top Assy. Part Number    : 800-33584-01
            Board Revision           : E0
            Deviation Number         : 0-0
            Fab Version              : 04
            PCB Serial Number        : FOC1745AP4H
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Product (FRU) Number     : VIC2-2FXO
            Version Identifier       : V03
            CLEI Code                : CNUIARTAAC
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 00 4D 41 05 00 C0 46 03 20 00 83 30 01
              0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
              0x20: 37 34 35 41 50 34 48 03 00 81 00 00 00 00 04 00
              0x30: CB 89 56 49 43 32 2D 32 46 58 4F 89 56 30 33 20
              0x40: C6 8A 43 4E 55 49 41 52 54 41 41 43 FF FF FF FF
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    Internal Services Module (ISM) Slot 0
            Internal Services Module with Services Ready Engine
            Internal Services Module is analyzed
            Internal Services Module insertion time 15:30:43 ago
            EEPROM contents at hardware discovery:
            PCB Serial Number        : FOC174782WY
            Hardware Revision        : 1.0
            Part Number              : 73-13417-01
            Top Assy. Part Number    : 800-34577-01
            Deviation Number         : 0
            Fab Version              : 04
            Board Revision           : A0
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            CLEI Code                : IPUCAXHBAB
            Product (FRU) Number     : ISM-SRE-300-K9
            Version Identifier       : V02
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF C1 8B 46 4F 43 31 37 34 37 38 32 57 59 40
              0x10: 06 31 41 01 00 82 49 34 69 01 C0 46 03 20 00 87
              0x20: 11 01 88 00 00 00 00 02 04 42 41 30 03 00 81 00
              0x30: 00 00 00 04 00 C6 8A 49 50 55 43 41 58 48 42 41
              0x40: 42 CB 8E 49 53 4D 2D 53 52 45 2D 33 30 30 2D 4B
              0x50: 39 89 56 30 32 20 D9 03 40 C1 CB F3 00 06 40 05
              0x60: F3 43 00 16 FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    Embedded Service Engine 0/0 :
      Total platform memory : 1572864K bytes
      Total 2nd core memory : 0K bytes
      Start of physical address for 2nd core : 0x80000000
      Virtual address start of 2nd core memory : 0x0 - 0x0
      2nd core configured disabled
      L2 cache ways for 2nd core : 0
    -------------------------Show Inv-------------------------------------
    RTR_V_CPACK#sh inv
    NAME: "CISCO2921/K9", DESCR: "CISCO2921/K9 chassis, Hw Serial#: FTX1749AJ5G, Hw Revision: 1.0"
    PID: CISCO2921/K9      , VID: V08 , SN: FTX1749AJ5G
    NAME: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1 on Slot 0 SubSlot 0", DESCR: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1"
    PID: VWIC3-1MFT-T1/E1  , VID: V01 , SN: FOC1745429E
    NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 1", DESCR: "2nd generation four port FXO voice interface daughtercard"
    PID: VIC2-4FXO         , VID: V04 , SN: FOC174279XY
    NAME: "2nd generation two port FXO voice interface daughtercard on Slot 0 SubSlot 2", DESCR: "2nd generation two port FXO voice interface daughtercard"
    PID: VIC2-2FXO         , VID: V03 , SN: FOC1745AP4H
    NAME: "PVDM3 DSP DIMM with 64 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 64 Channels"
    PID: PVDM3-64          , VID: V01 , SN: FOC17453K9V
    NAME: "Internal Services Module with Services Ready Engine on Slot 0", DESCR: "Internal Services Module with Services Ready Engine"
    PID: ISM-SRE-300-K9    , VID: V02 , SN: FOC174782WY
    NAME: "C2921/C2951 AC Power Supply", DESCR: "C2921/C2951 AC Power Supply"
    PID: PWR-2921-51-AC    , VID: V03 , SN: DCA1738K05Q
    TYVM

  • ISM-SRE-300-K9 Failed

    Hello
    Im installing a CUCME + CUE, after the instalation of the ISM-SRE-300-K9 in 2921
    i configure the module but in show commands it appears as failed, and i cannot access the service module.
    IOS : c2900-universalk9-mz.SPA.151-4.M2
    CUCME: 8.6
    CUE Module: ISM-SRE-300-K9
    This message appears on the console:
    %SRE_SM-6-STATE_CHANGE: ISM0/0 changing state from SERVICE_MODULE_STATE_SHDN to SERVICE_MODULE_STATE_FAIL
    CUE Config on CUCME
    interface ISM0/0
    ip unnumbered G0/0
    service-module ip address 176.16.1.7 255.255.255.0
    service-module ip default-gateway 176.16.1.1
    no keepalive
    ip route 176.16.1.7 255.255.255.255 ISM0/0
    dial-peer voice 8100 voip
    mailbox-selection orig-called-num
    description ------------------------------[CUE]
    destination-pattern 80..
    session protocol sipv2
    session target ipv4:176.16.1.7
    dtmf-relay sip-notify
    codec g711ulaw
    no vad
    telephony-service
    voicemail 8000
    Logs:
    %SRE_SM-6-STATE_CHANGE: ISM0/0 changing state from SERVICE_MODULE_STATE_SHDN to SERVICE_MODULE_STATE_FAIL
    GW01#service-module iSM 0/0 status
    Service Module is Cisco ISM0/0
    Service Module supports session via TTY line 131
    Service Module is failed
    Service Module heartbeat-reset is enabled
    Service Module is in fail open
    Service Module status is not available
    No install/uninstall in progress
    Local Partition Info
    =====================
      Please reset module to retrieve
      partition information if needed
    Somebody can help me?
    Thanks

    Did u eventually got this running, I too have the same problem.
    I am unable to configure the SRE-300-K9, always i have to reset and go to the int ism0/0 and give no shut to bring it up but it comes up in boot loader configuration.
    I tried to install using the guide but after all installation and language selection it keeps saying as payload missing and curl code error 19 and sometimes curl code error 78.
    If u already found some solutions pls share it.

  • Where to find package language for ISM-SRE-300-k9 CUE 8.6.1

    Hi,
    I need to add a new language package in  ISM-SRE-300-K9. Currently it has CUE Voicemail European Spanish (Spanish language pack) (8.6.1) but I need
    Spanish Mexican.
    I have read the procedure to add  additional package but I can't find the package cue-vm-langpack.ise.8.6.1. pkg , I have just found
    the file cue-vm-es_MX-langpack.ise.8.6.1.prt1.
    any of you know where I can find the package I need?
    regards

    Paolo,
    I have tried to  install the package in ISM-SRE-300-K9 but I received an error mesage.
    I have already load all the file in ftp server folder , I have tried with anonymous user and not anonymous but  fail
    do you know the reason of this error??
    CUE# software install add cue-vm-langpack.ise.8.6.1.pkg
    WARNING:: This command will install the necessary software to
    WARNING:: complete an add-on install. It is recommended that a backup be done
    WARNING:: before installing software.
    Would you like to continue?[confirm]
    Downloading ftp cue-vm-langpack.ise.8.6.1.pkg
    Bytes downloaded : 1385425
    Validating package signature ...
    ERROR get_pkg_list:Package signature validation failed for cue-vm-langpack.ise.8.6.1.pkg
    Package signature validation failed for cue-vm-langpack.ise.8.6.1.pkg
    CUE#

  • ISM-SRE-300 don´t allow send data between clients and pc in LAN

    I have an ISM-SRE-300 on cisco 1941 does not allow sending of data between clients attached to an AP wired to PC Networking.
    LAN CLIENT= VLAN 20 10.94.4.0 /24
    SERVER CLIENTE = 10.94.4.1 D.G= 10.94.4.254
    ROUTER
    INT G0/0.1= IP UNNUMBERED VLAN 1 NATIVE VLAN
    INT G 0/0.20 = IP UNNUMBERED VLAN 20
    INT VLAN 1 = 94.4.1.1 /24
    INT VLAN 20 = 10.94.4.254 /24
    ISM-SRE
    MANAGEMENT UNTAGGED 94.4.1.2
    VLAN 20      VLAN=20  IP=10.94.4.251 /24 D.G. 10.94.4.254
    IF SENDING PING FROM ROUTER TO SERVER=10.94.4.1 IS OK
    IF SENDING PING FROM ISM TO SERVER DON´T ANSWER
    IF JOIN A CLIENT IN AP, CLIENT WIRELESS=10.94.4.150 /24 D.G. 10.94.4.254
    I SEND PING TO ISM 10.94.4.251 IS OK
    I SENG PING TO ROUTER 10.94.4.254 DON´T ANSWER
    I SEND PING FROM SERVER (10.94.4.1) TO ROUTER 10.94.4.254 IS OK
    I SEND PING TO ISM 10.94.4.251 DON´T WORK
    I SENG PING TO CLIENT WIRELESS 10.94.4.150 DON´T WORK
    CAN ANYONE HELP ME ?
    THANKS
    JUAN-RAMON

    Just to be clear, this posting is NOT asking for help. This is a posting to help those with the HARDWARE side of the configuration. This is what I just finished doing in my lab for testing. Worked great. DHCP, WLAN Advertising, etc. I now have to go on to the next harder steps of really combing through the WLC configuration, applying our standard template configurations for our Routers/Switches, applying dual and tertiary redundancy with regards to routing, DHCP via MICROSOFT and not using a switch, and so on.
    This was just meant to help those who don't have a lot of experience configuring the router switch environment. Sorry if I confused any one.

  • ISM-SRE-300 - Lab Configuration

    I'm using the ISM-SRE-300 for the Wireless LAN Controller solution. All our sites have a 2911 Router, and a 3750-x (3750x) Catalyst Switch with Routing enabled.
    NOTE: This only covers the basic configuration of the networking side. If you set this up in a lab, you can follow other articles to install the Cisco Wireless LAN Controller software via FTP quite easily. Getting the basic infrastructure to work is the hard part.
    Sometimes, a little help is all you need.
    LAB ROUTER
    Note: Some old-schoolers don't like VLAN(1) on the raw interface. They like to change it to a VLAN sub-interface.
    interface GigabitEthernet0/1
    description *** CONNECTS TO L3 SWITCH
    no ip address
    duplex auto
    speed auto
    interface GigabitEthernet0/1.1
    encapsulation dot1Q 1 native
    ip address 10.1.1.2 255.255.255.0
    interface ISM0/0
    ip unnumbered GigabitEthernet0/1.1
    service-module ip address 10.1.1.10 255.255.255.0            (note: don't try to ping this IP. Won't respond. But it works!)
    service-module ip default-gateway 10.1.1.2
    interface ISM0/1
    description *** MGF Interface (Handles switching for Router; Releives RTR CPU - This is cool. You should read up on this.)
    switchport mode trunk
    vlan 30
    name WIFI_EMPLOYEES
    vlan 40
    name WIFI_GUESTS
    interface Vlan1
    ip address 55.1.0.1 255.255.255.0
    interface Vlan30
    ip address 55.30.0.1 255.255.0.0
    ip helper-address 10.1.1.1
    interface Vlan40
    ip address 55.40.0.1 255.255.0.0
    ip helper-address 10.1.1.1
    router eigrp 1
    network 10.1.1.0 0.0.0.255
    network 55.1.0.0 0.0.0.255
    network 55.30.0.0 0.0.0.255
    network 55.40.0.0 0.0.0.255
    ip route 10.1.1.10 255.255.255.255 ISM0/0               (very, very important!!!)
    LAB SWITCH
    ip routing
    ip dhcp excluded-address 10.1.1.1 10.1.1.10
    ip dhcp excluded-address 20.1.1.1 20.1.1.10
    ip dhcp excluded-address 55.30.0.1 55.30.0.10
    ip dhcp excluded-address 55.40.0.1 55.40.0.10
    ip dhcp pool management
    network 10.1.1.0 255.255.255.0
    default-router 10.1.1.2
    ip dhcp pool ap-pool
    network 20.1.1.0 255.255.255.0
    default-router 20.1.1.1
    ip dhcp pool WiFi_Employees
    network 55.30.0.0 255.255.255.0
    default-router 55.30.0.1
    ip dhcp pool WiFi_Guests
    network 55.40.0.0 255.255.255.0
    default-router 55.40.0.1
    vlan 20
    name AP_VLAN
    interface GigabitEthernet1/0/10
    description *** CONNECTS TO GIG0/1 on the ROUTER
    switchport trunk encapsulation dot1q
    switchport mode trunk
    interface GigabitEthernet1/0/11
    description *** CONNECTS TO YOUR AP (do not connect it yet until the end when your controller is up and ready to register the AP)
    switchport access vlan 20
    switchport mode access
    interface Vlan1
    ip address 10.1.1.1 255.255.255.0
    interface Vlan20
    description *** VLAN FOR APs        (assuming you want all the AP's on their own VLAN)
    ip address 20.1.1.1 255.255.255.0
    router eigrp 1
    network 10.1.1.0 0.0.0.255
    network 20.1.1.0 0.0.0.255
    ip route 0.0.0.0 0.0.0.0 10.1.1.2
    LAPTOP CONFIGURATION
    FTP SERVER - Install the FTP software Cisco recommends. I used FILEZILLA. Worked fine on an XP laptop.
    WLCM2 IMAGE - Download the WLCM2 ZIP file only. Do not download the AES by itself. Unzip the ZIP file and its contents to the FTP folder. The AES within THE ZIP file is what you refer to, not the AES that you can download separately!!!
    FTP
    MY PC was connected via CABLE to the 3750-X CATALYST switch that I'm using in the lab. It obtained a DHCP IP of 10.1.1.11.
    FTP Command on Router:     service-module ism 0/0 install url ftp://[email protected]/AIR-SRE-K9-7.0.112.0.aes
    (NOTE: Replace the name with whatever version you downloaded)
    WIRELESS LAN CONTROLLER SETUP WIZARD RESPONSES
    Term Auto-Install:     NO
    Admin Name:     cisco
    Admin PW:     cisco
    Mgmt Interface:     55.1.0.2
    Interface Sub:     255.255.255.0
    Gateway:     55.1.0.1
    VLAN:     0-Untagged
    Interface:     1
    DHCP Server:     10.1.1.1
    Virtual IP:     1.1.1.1
    Multicast:     239.255.1.60
    Mobility RF:     LAB
    SSID:     EMPLOYEES     (your VLAN 30)
    DHCP Bridge:     NO
    Allow Static:     YES
    Radius:     NO
    Country:     US
    Enable 802.11b:     YES
    Enable 802.11a:     YES
    Enable 802.11g:     YES
    Auto-RF:     YES
    NTP:     NO
    Config Correct?     YES
    What's missing? (Assumption: You've set up controllers before and this stuff comes simple -- let me know otherwise)
    - Option 43 in the DHCP Pool configurations. I just entered the CAPWAP command on the AP itself to point it to the Controller.
    - Interfaces for EACH VLAN must be configured first before WLAN's
    - When you configure the WLAN's, point it to the appropriate VLAN Interface you created.
    Tony Ortiz
    Network Administrator II
    Golden Valley Health Centers (22 sites)

    Just to be clear, this posting is NOT asking for help. This is a posting to help those with the HARDWARE side of the configuration. This is what I just finished doing in my lab for testing. Worked great. DHCP, WLAN Advertising, etc. I now have to go on to the next harder steps of really combing through the WLC configuration, applying our standard template configurations for our Routers/Switches, applying dual and tertiary redundancy with regards to routing, DHCP via MICROSOFT and not using a switch, and so on.
    This was just meant to help those who don't have a lot of experience configuring the router switch environment. Sorry if I confused any one.

  • ISM-SRE-300-K9

    Hi ,
    Can anybody help me to solve the following error , while installing new ISM-SRE-300-K9 unity express module .
    Available commands are:
    # - enter the number for the language to select one
    r # - remove the language for given #
    i # - more information about the language for given #
    x - Done with language selection
    Enter Command:3
    Language Installation Menu:
     #  Selected   SKU     Language Name (version)
     1            ITA     CUE Voicemail Italian (8.6.1)
     2            ESP     CUE Voicemail European Spanish (8.6.1)
     3      *     ENU     CUE Voicemail US English (8.6.1)
     4            FRA     CUE Voicemail European French (8.6.1)
     5            ESO     CUE Voicemail Latin American Spanish (8.6.1)
     6            ESM     CUE Voicemail Mexican Spanish (8.6.1)
     7            ARA     CUE Voicemail Arabic (8.6.1)
     8            NLD     CUE Voicemail Dutch (8.6.1)
     9            SVE     CUE Voicemail Swedish (8.6.1)
    10            NOR     CUE Voicemail Norwegian (8.6.1)
    11            FRC     CUE Voicemail Canadian French (8.6.1)
    12            PTG     CUE Voicemail Portuguese (8.6.1)
    13            TUR     CUE Voicemail Turkish (8.6.1)
    14            HUN     CUE Voicemail Hungarian (8.6.1)
    15            ENG     CUE Voicemail UK English (8.6.1)
    16            DEU     CUE Voicemail German (8.6.1)
    17            HBR     CUE Voicemail Hebrew (8.6.1)
    18            DAN     CUE Voicemail Danish (8.6.1)
    19            PTB     CUE Voicemail Brazilian Portuguese (8.6.1)
    20            CHT     CUE Voicemail Traditional Chinese (Taiwan) (8.6.1)
    21            KOR     CUE Voicemail Korean (8.6.1)
    22            CHS     CUE Voicemail Simplified Chinese (PRC) (8.6.1)
    23            JPN     CUE Voicemail Japanese (8.6.1)
    24            ZHH     CUE Voicemail Hong Kong Chinese (8.6.1)
    25            RUS     CUE Voicemail Russian (8.6.1)
    Available commands are:
    # - enter the number for the language to select one
    r # - remove the language for given #
    i # - more information about the language for given #
    x - Done with language selection
    Enter Command:x
    ui_install scripts executed successfully.
    Starting payload download
    File transfer error during download. Curl error code is 78
    Error: Error encountered while downloading payload(s)
    Error encountered while downloading payload(s)
    Unable to install. Please try again
    Please select from the following
    1       Install software
    2       Reload module
    3       Disk cleanup
    4       Install License(s)
    (Type '?' at any time for help)
    Choice:

    Hi,
    This error indicates that you are missing a language installation file, please download it from the same directory (version of CUE) and try the installation.
    HTH
    Manish

  • Cisco Unity Express and Default L-FL-CUE-PORT-2= Amounts

    OK, curiosity question:
    The various SM-SRE modules, when installed with Cisco Unity Express, are supposed to have a default number of ports available.  For example, the ISM-SRE-300-K9 module is supposed to have two ports on it by default when installed with Cisco Unity Express.
    When we order these modules from Cisco, they come pre-installed with CUE and the correct number of ports (default + purchased ports).  However, when we order from distribution, i.e. Tech Data, Ingram et. al., the modules come in blank whereupon we have to install CUE (no concerns here, it's easy-peasy), and then go through the hassle of contacting licensing to activate the two default ports.  Every time I call in to do this I have a different experience.
    Does anyone know of a better, quicker, simpler way to activate these default ports?   No offense to licensing, but I could save a lot of time and brain cells if there was a way for me to activate them on my own.
    Thanks in advance for any assistance,
    Kevin

    When you order from Disti, do they give you a PAK code?  If yes, you should be able to activate it online:
    https://tools.cisco.com/SWIFT/LicensingUI/Quickstart
    Please remember to rate helpful responses and identify helpful or correct answers.

  • Unable to create a notification for a group (Cisco Unity Express 3.2)

    There is Cisco ISR 2821 with CME 7.1 and Cisco Unity Express 3.2.
    I am trying to create notifications for a group named AAA in CUE.
    I do following (GUI):
    1. Go to Configure -> Groups
    2. Click on the group name AAA.
    3. In Group Profile window 'Enable notification for this user/group' option is enabled.
    4. Go to Mailbox tab. There is an associated mailbox with ticks against Enabled and Fax Enabled.
    5. Go to Notification tab and see the warning:
    No Notification Devices found for User/Group
    Also, there are another several groups on this system and I am able to turn notification on for them. These groups have the same owners and members that AAA has. Moreover, if I create a new group and set it up absolutely the same as AAA, I can turn notifications on for it.
    The problem in this way is that we have our custom greetings and after I created a new group, for example BBB, with the same settings (as AAA, inluding Primary Extansion and Primary E.164 Number) and remove these numbers from AAA, then it works and users would receive notification about new voice messages. BUT, when I call BBB I listen to standart Cisco greeting promts.
    I don't undestand why it happens, because all these greetings are determined in Voicemail -> Auto Attendant section and I did not any changes here at all.
    How can I fix this 'notification' problem?
    Thanks.

    Process with success:
    unzip the packet in: C:\APEX
    1. Install:
    @apexins SYSAUX SYSAUX TEMP /i/
    2. Change to password:
    @apxchpwd,
    3. Run apex_epg_config.sql
    On windows:
    @apex_epg_config.sql (page 30, the guide of intallation)
    Important:Replace SYSTEM_DRIVE:\TEMP by C:
    E.g.: @apex_epg_config C:
    After this, follow the next steps
    4. ALTER USER ANONYMOUS ACCOUNT UNLOCK;
    Finish! Just execute apxldimg.sql script if you is upgrading from a preview release.
    Now try the connect on the browser IE6 o later:
    http://localhost:8080/apex/apex_admin
    Then create your workspace.
    Edited by: [email protected] on 10/03/2009 11:59

  • SCCP is not supported on Cisco unity express?

    Hey,
    I was reading some integration (with CME or CUCM) articles on interweb and somehow I got this impression that SCCP is not supported or working well on CUE... MWI will be using SIP if CUE and CME are integrated, what about CUCM?
    I checked SCCP Compatibility matrix and there is no information of CUE...
    So I am here asking this questions: SCCP is not supported on unity express?
    Thanks,
    Shuai

    Jaime (+5)
    CallManager for Cisco Unity Express Configuration Example
    http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml
    HTH
    Jorge Armijo
    Please remember to rate helpful responses and identify helpful or correct answers.
    Jorge Armijo
    Please remember to rate helpful responses and identify helpful or correct answers.

  • Cisco Unity Express 8 settings for VM to Email O365

    At my current location we are using Cisco Unity and I have it configured correctly with Office 365 to allow users VM to be sent to their email.  At a new office being set up, they opted to use Cisco Unity Express.  Now CUE does not have the same settings to connect directly to the hosted exchagne server that CU does.  CUE is wanting SMTP connection info.  We have CUE working fine with a GMail account for testing,  but when we try to use the settings given my MS for SMTP we get an error that we cannot connect to the SMTP server?
    Server:  *.outlook.com
    SSL,  port 587
    User: same user account we use for CU [email protected]   and same passoword.
    I have been reading that CUE is compatible with O365 and the above should be correct.  Am I missing something?     

    In order to support TTLS/SSL you need CUE 8.6:
    http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/syscmp.html#wp1014185
    Also, there is a limitation on what hosted Email Servers, CUE can use:
    http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_6/rel_notes/rel_notes86.html#wp364157
    Jorge Armijo
    Please remember to rate helpful responses and identify helpful or correct answers.

  • Cisco Unity Express 8.x - sending voicemail to email address (CME+CUE)

    Hi Team,
    I know might this is very common question for you all.
    Can Cisco Unity Express send voicemail to an email address? If yes, any additional software license required for the same?
    Could you plesae provide me the steps how to implement.
    Thanks,
    Nirmal

    Nirmal,
    There is no extra license needed to support the email notification feature. There are two method available in CUE, IMAP or standard email notification.
    With IMAP, the if the user deletes the email in their inbox, it will get deleted in their voicemail box. With standard email notification, no action taken by the user in with email will translate to their voicemail.
    Below are the links to the admin guide mentioned by Paolo.
    http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/administrator/voicemail/6MsgNotf.html
    -Felipe

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