ISM-SRE CUE license registration- chassis or module serial number ?
I'm registering a license type L-FL-CUE-MBX-5= for a Cisco Unity Express 8.5.1 system on a ISM-SRE-300-K9
The license registration page is asking for a serial number. Is this the Chassis Serial or the Module Serial number?
Thanks
You do need but the module serial number; as the license installation is done on the actual Unity Express module.
cheers
Emmanuel
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Installing CUE 8.6.7 on ISM-SRE-300-K9
Hello,
I been trying to install CUE on ISM0/0 but so far i havent been available...
My configuration goes as follow:
interface ISM0/0
ip unnumbered GigabitEthernet0/0.11
ip virtual-reassembly in
service-module fail-open
service-module ip address 130.11.1.3 255.255.0.0
service-module ip default-gateway 130.11.1.1
end
ip route 130.11.1.3 255.255.255.255 ISM0/0
till this point everything goes ok, i have connectivity between each of em...
then on ISM my config is
ServicesEngine boot-loader> show config
IP addr: 130.11.1.3
Netmask: 255.255.0.0
TFTP server : 130.11.1.1
GW IP addr: 130.11.1.1
Default Boot: disk
Bootloader Version: 2.1.18
Bootloader Name: bootloader
Default Helper-file: /cue-installer.SPA.sme.8.6.7
Default bootloader: secondary
however when i issue the boot helper command it goes on a cycle showing the next output
Loading tftp://130.11.1.1/cue-installer.SPA.sme.8.6.7 ... done.
Verifying ...
Corrupted netboot image detected
done.
Starting Kernel.
After this server reboot and it goes on cycling.
I have checked this guide so far, and i think im not missing a step.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/install/CUE_86_install/boothelp.html
TYVMSure can, here are my outputs
-------Show Ver--------
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.3(2)T, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Thu 28-Mar-13 11:05 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)
RTR_V_CPACK uptime is 15 hours, 30 minutes
System returned to ROM by reload at 19:31:49 CUU Mon Apr 14 2014
System image file is "flash0:c2900-universalk9-mz.SPA.153-2.T.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected].
Cisco CISCO2921/K9 (revision 1.0) with 1523712K/49152K bytes of memory.
Processor board ID FTX1749AJ5G
4 Gigabit Ethernet interfaces
2 terminal lines
1 Channelized E1/PRI port
6 Voice FXO interfaces
1 Internal Services Module (ISM) with Services Ready Engine (SRE)
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash 0 (Read/Write)
License Info:
License UDI:
Device# PID SN
*0 CISCO2921/K9 FTX1749AJ5G
Technology Package License Information for Module:'c2900'
Technology Technology-package Technology-package
Current Type Next reboot
ipbase ipbasek9 Permanent ipbasek9
security None None None
uc uck9 Permanent uck9
data None None None
Configuration register is 0x2102
------------Show diag--------------------
Slot 0:
C2921 Mother board 3GE, integrated VPN and 4W Port adapter, 10 ports
Port adapter is analyzed
Port adapter insertion time 15:30:43 ago
EEPROM contents at hardware discovery:
PCB Serial Number : FOC17420KBG
Hardware Revision : 1.0
Part Number : 73-11835-11
Top Assy. Part Number : 800-30794-07
Board Revision : A0
Deviation Number : 130603
Fab Version : 03
Product (FRU) Number : CISCO2921/K9
Version Identifier : V08
CLEI Code : CMMHS10ARB
Processor type : C2
Chassis Serial Number : FTX1749AJ5G
Chassis MAC Address : 78da.6e82.b600
MAC Address block size : 80
Manufacturing Test Data : 00 00 00 00 00 00 00 00
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C1 8B 46 4F 43 31 37 34 32 30 4B 42 47 40
0x10: 06 16 41 01 00 82 49 2E 3B 0B C0 46 03 20 00 78
0x20: 4A 07 42 41 30 88 00 01 FE 2B 02 03 CB 8C 43 49
0x30: 53 43 4F 32 39 32 31 2F 4B 39 89 56 30 38 20 D9
0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 48 53 31 30 41 52
0x50: 42 09 C2 C2 8B 46 54 58 31 37 34 39 41 4A 35 47
0x60: C3 06 78 DA 6E 82 B6 00 43 00 50 C4 08 00 00 00
0x70: 00 00 00 00 00 F3 00 03 40 01 63 FF FF FF FF FF
0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Internal Power Supply information
Top Assy. Part Number : 341-0226-03
Deviation Number : 0
PCB Serial Number : DCA1738K05Q
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Version Identifier : V03
Product (FRU) Number : PWR-2921-51-AC
CLEI Code : 0000000000
Board Revision : A0
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 05 E2 DF 45 01 55 00 E2 03 88 00 00 00
0x10: 00 C1 8B 44 43 41 31 37 33 38 4B 30 35 51 03 00
0x20: 81 00 00 00 00 04 00 89 56 30 33 20 CB 8E 50 57
0x30: 52 2D 32 39 32 31 2D 35 31 2D 41 43 C6 8A 30 30
0x40: 30 30 30 30 30 30 30 30 F3 00 59 41 01 22 42 00
0x50: 05 F8 00 50 01 F3 18 3B 02 F0 19 D9 03 E8 1B 76
0x60: 04 E2 1C 49 05 D9 1D 1B 06 D8 1D ED 07 CF 1E BF
0x70: 08 CE 1F 40 09 C2 1F B8 0A B8 20 34 0B B7 20 B0
0x80: 0D AF 21 0C 0F 9F 21 67 11 91 21 94 13 87 21 C0
0x90: 17 6E 21 DB 1B 57 21 EA 1F 3F 21 E2 23 28 21 D4
0xA0: 27 0A 21 CD 42 41 30 FF FF FF FF FF FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
PVDM Slot 0:
64-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card
Hardware Revision : 1.0
Part Number : 73-11809-03
Board Revision : D0
Deviation Number : 0
Fab Version : 03
PCB Serial Number : FOC17453K9V
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 00
Product (FRU) Number : PVDM3-64
Version Identifier : V01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 05 DB 41 01 00 82 49 2E 21 03 42 44 30
0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 37 34 35
0x20: 33 4B 39 56 03 00 81 00 00 00 00 04 00 09 00 CB
0x30: 8F 50 56 44 4D 33 2D 36 34 20 20 20 20 20 20 20
0x40: 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 0:
VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1
Hardware Revision : 1.0
Top Assy. Part Number : 800-34657-01
Part Number : 73-13419-01
Board Revision : B0
Deviation Number : 0
Fab Version : 05
PCB Serial Number : FOC1745429E
Version Identifier : V01
Product (FRU) Number : VWIC3-1MFT-T1/E1
CLEI Code : COUIA7PCAA
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 06 ED 41 01 00 C0 46 03 20 00 87 61 01
0x10: 82 49 34 6B 01 42 42 30 88 00 00 00 00 02 05 C1
0x20: 8B 46 4F 43 31 37 34 35 34 32 39 45 89 56 30 31
0x30: 20 CB 90 56 57 49 43 33 2D 31 4D 46 54 2D 54 31
0x40: 2F 45 31 C6 8A 43 4F 55 49 41 37 50 43 41 41 03
0x50: 00 81 00 00 00 00 04 00 D9 03 40 C1 CB FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 1:
2nd generation - FXO Voice daughter card (4 port)
Hardware Revision : 5.0
Top Assy. Part Number : 800-33585-01
Board Revision : E0
Deviation Number : 0-0
Fab Version : 04
PCB Serial Number : FOC174279XY
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : VIC2-4FXO
Version Identifier : V04
CLEI Code : CNUIAXJAAC
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 4C 41 05 00 C0 46 03 20 00 83 31 01
0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
0x20: 37 34 32 37 39 58 59 03 00 81 00 00 00 00 04 00
0x30: CB 89 56 49 43 32 2D 34 46 58 4F 89 56 30 34 20
0x40: C6 8A 43 4E 55 49 41 58 4A 41 41 43 FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 2:
2nd generation - FXO Voice daughter card (2 port)
Hardware Revision : 5.0
Top Assy. Part Number : 800-33584-01
Board Revision : E0
Deviation Number : 0-0
Fab Version : 04
PCB Serial Number : FOC1745AP4H
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : VIC2-2FXO
Version Identifier : V03
CLEI Code : CNUIARTAAC
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 4D 41 05 00 C0 46 03 20 00 83 30 01
0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
0x20: 37 34 35 41 50 34 48 03 00 81 00 00 00 00 04 00
0x30: CB 89 56 49 43 32 2D 32 46 58 4F 89 56 30 33 20
0x40: C6 8A 43 4E 55 49 41 52 54 41 41 43 FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Internal Services Module (ISM) Slot 0
Internal Services Module with Services Ready Engine
Internal Services Module is analyzed
Internal Services Module insertion time 15:30:43 ago
EEPROM contents at hardware discovery:
PCB Serial Number : FOC174782WY
Hardware Revision : 1.0
Part Number : 73-13417-01
Top Assy. Part Number : 800-34577-01
Deviation Number : 0
Fab Version : 04
Board Revision : A0
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
CLEI Code : IPUCAXHBAB
Product (FRU) Number : ISM-SRE-300-K9
Version Identifier : V02
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C1 8B 46 4F 43 31 37 34 37 38 32 57 59 40
0x10: 06 31 41 01 00 82 49 34 69 01 C0 46 03 20 00 87
0x20: 11 01 88 00 00 00 00 02 04 42 41 30 03 00 81 00
0x30: 00 00 00 04 00 C6 8A 49 50 55 43 41 58 48 42 41
0x40: 42 CB 8E 49 53 4D 2D 53 52 45 2D 33 30 30 2D 4B
0x50: 39 89 56 30 32 20 D9 03 40 C1 CB F3 00 06 40 05
0x60: F3 43 00 16 FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Embedded Service Engine 0/0 :
Total platform memory : 1572864K bytes
Total 2nd core memory : 0K bytes
Start of physical address for 2nd core : 0x80000000
Virtual address start of 2nd core memory : 0x0 - 0x0
2nd core configured disabled
L2 cache ways for 2nd core : 0
-------------------------Show Inv-------------------------------------
RTR_V_CPACK#sh inv
NAME: "CISCO2921/K9", DESCR: "CISCO2921/K9 chassis, Hw Serial#: FTX1749AJ5G, Hw Revision: 1.0"
PID: CISCO2921/K9 , VID: V08 , SN: FTX1749AJ5G
NAME: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1 on Slot 0 SubSlot 0", DESCR: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1"
PID: VWIC3-1MFT-T1/E1 , VID: V01 , SN: FOC1745429E
NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 1", DESCR: "2nd generation four port FXO voice interface daughtercard"
PID: VIC2-4FXO , VID: V04 , SN: FOC174279XY
NAME: "2nd generation two port FXO voice interface daughtercard on Slot 0 SubSlot 2", DESCR: "2nd generation two port FXO voice interface daughtercard"
PID: VIC2-2FXO , VID: V03 , SN: FOC1745AP4H
NAME: "PVDM3 DSP DIMM with 64 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 64 Channels"
PID: PVDM3-64 , VID: V01 , SN: FOC17453K9V
NAME: "Internal Services Module with Services Ready Engine on Slot 0", DESCR: "Internal Services Module with Services Ready Engine"
PID: ISM-SRE-300-K9 , VID: V02 , SN: FOC174782WY
NAME: "C2921/C2951 AC Power Supply", DESCR: "C2921/C2951 AC Power Supply"
PID: PWR-2921-51-AC , VID: V03 , SN: DCA1738K05Q
TYVM -
ISM-SRE-300 seems to be a loop at boot with Verifying ... Invalid signature in command line file
Any ideas?
Log
Install of ftp://*****:*****@10.100.64.21/cue-vm-k9.SPA.sme.8.6.7.pkg in progress
Install status : Waiting for RBIP registration
No localstore
2911#
[Resuming connection 1 to 10.102.66.254 ... ]
Initializing memory. Please wait...
Memory initialization OK. Continue...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
SRE step 2 - SM requests key file info...
SRE step 3 - SM stores registration info...
SRE configuration keeps the same. No flash update needed!
SRE step 4 - SM downloads key-file...
Writing keyfile to flash Size 891
writing complete.
Updating flash with bootloader configuration.
Please wait .................. done.
SRE step 5 - SM requests installer info...
SRE step 6 - SM stores installer info...
Updating flash with bootloader configuration.
Please wait .................. done.
SRE step 7 - SM now downloads installer
done.
SRE step 8 - SM requests tcl header file info...
SRE step 9 - SM now downloads the tcl header file
TCL header file downloaded completely size: 691
SRE step 10 - SM requests tcl file info...
SRE step 11 - SM now downloads the tcl file
TCL file downloaded completely size: 38933
SRE step 12 - SM now boots Installer
Verifying ... done.
Starting Kernel.
Platform: ism
INIT: version 2.86 booting
mounting proc fs ...
mounting sys fs ...
mounting /dev/shm tmpfs ...
kernel.sem = 1900 4000 32 100
vm.overcommit_memory = 1
vm.min_free_kbytes = 8192
Welcome to Cisco Service Engine
Setting the system time from hardware clock
********** rc.aesop ****************
Populating resource values from /etc/ism_rsrc_file
Populating resource values from /etc/default_rsrc_file
Populating resource values from /etc/products/cue/default_rsrc_file
Populating resource values from /etc/products/cue/ism_rsrc_file
==> Management interface is eth0
==> Management interface is eth0
IOS IP Address Registration complete.
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
10.102.66.0 * 255.255.255.0 U 0 0 0 eth0
default 142.102.66.254 0.0.0.0 UG 0 0 0 eth0
Size of buff is: 65536
65536 bytes written
Valid License file not found: Using default values
INIT: Entering runlevel: 2
********** rc.post_install ****************
Changing owners and file permissions.
INIT: Switching to runlevel: 4
INIT: Sending processes the TERM signal
STARTED: dwnldr_startup.sh
sre_type= 1
Welcome to Cisco Systems Service Engine Helper Software
Downloading ftp cue-vm-k9.SPA.sme.8.6.7.pkg
Bytes downloaded : 727736
Validating package signature ... done
- Parsing package manifest files... complete.
No installed manifests found.
- Checking Package dependencies... complete.
Downloading ftp cue-vm-langpack.sme.8.6.7.pkg
Error: Download error
Can not download cue-vm-langpack.sme.8.6.7.pkg
error code 550 : error type 'Can not ▒
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...ISM-SRE-300 seems to be a loop at boot with Verifying ... Invalid signature in command line file
Any ideas?
Log
Install of ftp://*****:*****@10.100.64.21/cue-vm-k9.SPA.sme.8.6.7.pkg in progress
Install status : Waiting for RBIP registration
No localstore
2911#
[Resuming connection 1 to 10.102.66.254 ... ]
Initializing memory. Please wait...
Memory initialization OK. Continue...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
SRE step 2 - SM requests key file info...
SRE step 3 - SM stores registration info...
SRE configuration keeps the same. No flash update needed!
SRE step 4 - SM downloads key-file...
Writing keyfile to flash Size 891
writing complete.
Updating flash with bootloader configuration.
Please wait .................. done.
SRE step 5 - SM requests installer info...
SRE step 6 - SM stores installer info...
Updating flash with bootloader configuration.
Please wait .................. done.
SRE step 7 - SM now downloads installer
done.
SRE step 8 - SM requests tcl header file info...
SRE step 9 - SM now downloads the tcl header file
TCL header file downloaded completely size: 691
SRE step 10 - SM requests tcl file info...
SRE step 11 - SM now downloads the tcl file
TCL file downloaded completely size: 38933
SRE step 12 - SM now boots Installer
Verifying ... done.
Starting Kernel.
Platform: ism
INIT: version 2.86 booting
mounting proc fs ...
mounting sys fs ...
mounting /dev/shm tmpfs ...
kernel.sem = 1900 4000 32 100
vm.overcommit_memory = 1
vm.min_free_kbytes = 8192
Welcome to Cisco Service Engine
Setting the system time from hardware clock
********** rc.aesop ****************
Populating resource values from /etc/ism_rsrc_file
Populating resource values from /etc/default_rsrc_file
Populating resource values from /etc/products/cue/default_rsrc_file
Populating resource values from /etc/products/cue/ism_rsrc_file
==> Management interface is eth0
==> Management interface is eth0
IOS IP Address Registration complete.
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
10.102.66.0 * 255.255.255.0 U 0 0 0 eth0
default 142.102.66.254 0.0.0.0 UG 0 0 0 eth0
Size of buff is: 65536
65536 bytes written
Valid License file not found: Using default values
INIT: Entering runlevel: 2
********** rc.post_install ****************
Changing owners and file permissions.
INIT: Switching to runlevel: 4
INIT: Sending processes the TERM signal
STARTED: dwnldr_startup.sh
sre_type= 1
Welcome to Cisco Systems Service Engine Helper Software
Downloading ftp cue-vm-k9.SPA.sme.8.6.7.pkg
Bytes downloaded : 727736
Validating package signature ... done
- Parsing package manifest files... complete.
No installed manifests found.
- Checking Package dependencies... complete.
Downloading ftp cue-vm-langpack.sme.8.6.7.pkg
Error: Download error
Can not download cue-vm-langpack.sme.8.6.7.pkg
error code 550 : error type 'Can not ▒
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
Verifying ... Invalid signature in command line file !!
Corrupted command line detected
done.
Starting Kernel.
Initializing memory. Please wait...
Memory initialization OK. Continue...
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting... -
Where to find package language for ISM-SRE-300-k9 CUE 8.6.1
Hi,
I need to add a new language package in ISM-SRE-300-K9. Currently it has CUE Voicemail European Spanish (Spanish language pack) (8.6.1) but I need
Spanish Mexican.
I have read the procedure to add additional package but I can't find the package cue-vm-langpack.ise.8.6.1. pkg , I have just found
the file cue-vm-es_MX-langpack.ise.8.6.1.prt1.
any of you know where I can find the package I need?
regardsPaolo,
I have tried to install the package in ISM-SRE-300-K9 but I received an error mesage.
I have already load all the file in ftp server folder , I have tried with anonymous user and not anonymous but fail
do you know the reason of this error??
CUE# software install add cue-vm-langpack.ise.8.6.1.pkg
WARNING:: This command will install the necessary software to
WARNING:: complete an add-on install. It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue?[confirm]
Downloading ftp cue-vm-langpack.ise.8.6.1.pkg
Bytes downloaded : 1385425
Validating package signature ...
ERROR get_pkg_list:Package signature validation failed for cue-vm-langpack.ise.8.6.1.pkg
Package signature validation failed for cue-vm-langpack.ise.8.6.1.pkg
CUE# -
Cisco 2901-CME-SRST and ISM-SRE-300-K9 No Package already installed?
Good Morning Everybody,
I'm installing a new CME router with CUE.
But, the ISM-SRE-300-K9 is empty, I don't if it's normal.
I try to install two different packages :
Version 8.5.1
cue-installer.sme.8.5.1
cue-vm-full-k9.sme.8.5.1.prt1
cue-vm-installer-k9.sme.8.5.1.prt1
cue-vm-k9.sme.8.5.1.key
cue-vm-k9.sme.8.5.1.pkg
cue-vm-k9.sme.8.5.1.pkg.install.sre
cue-vm-k9.sme.8.5.1.pkg.install.sre.header
cue-vm-langpack.sme.8.5.1.pkg
Version 8.6.1
cue-installer.SPA.sme.8.6.1
cue-vm-full-k9.SPA.sme.8.6.1.prt1
cue-vm-installer-k9.SPA.sme.8.6.1.prt1
cue-vm-k9.SPA.sme.8.6.1.key
cue-vm-k9.SPA.sme.8.6.1.pkg
cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre
cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre.header
cue-vm-langpack.sme.8.6.1.pkg
Without success...
I try with two differents FTP server (Linux and Windows), connection and session seems ok with Wireshark, but, module go to loop, without installation success.
Different try :
Version 8.5.1
==========
Router#$0 status
Service Module is Cisco ISM0/0
Service Module supports session via TTY line 67
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
Module resource information:
CPU Frequency: 1068 MHz
Memory Size: 493 MB
Disk 0 Size: 4110 MB
Install of ftp://*****:*****@10.10.80.68/Downloads/cue-vm-k9.sme.8.5.1.pkg in progress
Install status : Waiting for file request
Local Partition Info - (0 apps)
=====================
Retrieving partition information
Router#
Feb 16 06:04:22.583: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:29:03.839: %SYS-5-CONFIG_I: Configured from console by vty0 (10.10.80.68)
Feb 16 06:29:19.915: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:30:01.283: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:30:21.711: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:30:42.143: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:31:02.571: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:31:22.995: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 06:31:22.999: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:31:43.419: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:32:03.843: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:32:45.275: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:33:05.699: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:33:26.119: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:33:46.543: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:34:06.979: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 06:34:06.983: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:34:27.399: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:34:47.831: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:35:29.263: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:35:49.687: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:36:10.119: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:36:30.563: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:36:50.983: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 06:36:50.987: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:37:11.467: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:37:31.887: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:38:13.399: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:38:33.815: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:38:54.243: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File RequestConnection closed by foreign host.
Version 8.6.1
==========
Router#[email protected]/Downloads/cue-vm-k9.SPA.sme.8.6.1.pkg
Proceed with installation? [no]: yes
Feb 16 07:16:21.235: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Loading Downloads/cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre !
[OK - 38648/4096 bytes]
No local store partition
Following languages are available for installation.
# SKU Language Code Language Name
1 ARA ar_SA CUE Voicemail Arabic
2 DAN da_DK CUE Voicemail Danish
3 DEU de_DE CUE Voicemail German
4 ENG en_GB CUE Voicemail UK English
5 ENU en_US CUE Voicemail US English
6 ESO es_CO CUE Voicemail Latin American Spanish
7 ESP es_ES CUE Voicemail European Spanish
8 ESM es_MX CUE Voicemail Mexican Spanish
9 FRC fr_CA CUE Voicemail Canadian French
10 FRA fr_FR CUE Voicemail European French
11 HUN hu_HU CUE Voicemail Hungarian
12 ITA it_IT CUE Voicemail Italian
13 HBR iw_IL CUE Voicemail Hebrew
14 JPN ja_JP CUE Voicemail Japanese
15 KOR ko_KR CUE Voicemail Korean
16 NLD nl_NL CUE Voicemail Dutch
17 NOR no_NO CUE Voicemail Norwegian
18 PTB pt_BR CUE Voicemail Brazilian Portuguese
19 PTG pt_PT CUE Voicemail Portuguese
20 RUS ru_RU CUE Voicemail Russian
21 SVE sv_SE CUE Voicemail Swedish
22 TUR tr_TR CUE Voicemail Turkish
23 CHS zh_CN CUE Voicemail Simplified Chinese (PRC)
24 ZHH zh_HK CUE Voicemail Hong Kong Chinese
25 CHT zh_TW CUE Voicemail Traditional Chinese (Taiwan)
You can install upto 5 language(s) on this platform.
Please select the language(s) you want to install by entering the language number(s)
Languages can be entered as comma separated or space separated list
Example: 1,3 would select 'CUE Voicemail Arabic' and 'CUE Voicemail German'
Enter languages:4
Following languages will be installed on the system:
CUE Voicemail UK English
Do you want to continue with the selected options?(y/n):y
Router#
Feb 16 07:16:50.579: %SM_INSTALL-6-INST_RESET: ISM0/0 is reset for software installation.
Feb 16 07:17:11.235: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 07:17:11.239: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
===========================
on the service-module ism0/0 session
===========================
Initializing memory. Please wait...
Memory initialization OK. Continue...
Feb 16 07:25:08.683: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Primary Boot Loader Authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
SRE step 2 - SM requests key file info...
!!! Opcode Error - Get a wrong RBIP frame !!!
Feb 16 07:25:29.259: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 07:25:29.263: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Time-out from RBIP response wait loop
SRE step 3 - SM stores registration info...
Updating flash with bootloader configuration.
Please wait .............. done.
SRE step 4 - SM downloads key-file...
!!! Opcode Error - Get a wrong RBIP frame !!!
Writing keyfile to flash Size 891
writing complete.
SRE step 5 - SM requests installer info...
Feb 16 07:25:49.791: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
SRE step 6 - SM stores installer info...
Updating flash with bootloader configuration.
Please wait .............. done.
SRE step 7 - SM now downloads installer
|
!!! Opcode Error - Get a wrong RBIP frame !!!
Feb 16 07:26:10.343: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Requestdone.
SRE step 8 - SM requests tcl header file info...
!!! Opcode Error - Get a wrong RBIP frame !!!
Feb 16 07:26:52.919: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Time-out from RBIP response wait loop
SRE step 9 - SM now downloads the tcl header file
|
!!! Opcode Error - Get a wrong RBIP frame !!!
TCL header file downloaded completely size: 691
SRE step 10 - SM requests tcl file info...
Feb 16 07:27:13.467: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Time-out from RBIP response wait loop
SRE step 11 - SM now downloads the tcl file
!!! Opcode Error - Get a wrong RBIP frame !!!
Feb 16 07:27:34.011: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File RequestTCL file downloaded completely size: 691
SRE step 12 - SM now boots Installer
Verifying ...
Corrupted netboot image detected
done.
Starting Kernel.
loop ....
I have no idea to solve my problem...
If anybody have suggestion, should be great.
Have a nice day !
Thanks
FabHi,
I try that. From this guide :
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/installation/guide/upg3boot.pdf
with windows xp tftpd32
computer config : 192.168.1.4/24
ftp server 192.168.1.3 /24
Router int g0/0 192.168.1.1 255.255.255.0 + ip route 192.168.1.2 255.255.255.255 ism 0/0
ISM :
ServicesEngine boot-loader> show config
IP addr: 192.168.1.2
Netmask: 255.255.255.0
TFTP server : 192.168.1.4
GW IP addr: 192.168.1.1
Default Boot: disk
Bootloader Version: 2.1.18
Bootloader Name: bootloader
Default Helper-file: cue-installer.sme.8.5.1
Default bootloader: primary
From Computer :
C:\Documents and Settings\f>ping 192.168.1.2 -t
Pinging 192.168.1.2 with 32 bytes of data:
Reply from 192.168.1.2: bytes=32 time<1ms TTL=126
Icmp from ism to computer: no response.
from ism to router int g0/0 : no response too.
router to ism (boot-loader): ok
pc to ism (boot-loader) : ok
So when I try "boot helper" , the request tftp didn't come to my computer.
ServicesEngine boot-loader> boot helper
Loading tftp://192.168.1.4/cue-installer.sme.8.5.1 ...
ServicesEngine boot-loader>
Thank you for your help. -
Hi ,
Can anybody help me to solve the following error , while installing new ISM-SRE-300-K9 unity express module .
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
Enter Command:3
Language Installation Menu:
# Selected SKU Language Name (version)
1 ITA CUE Voicemail Italian (8.6.1)
2 ESP CUE Voicemail European Spanish (8.6.1)
3 * ENU CUE Voicemail US English (8.6.1)
4 FRA CUE Voicemail European French (8.6.1)
5 ESO CUE Voicemail Latin American Spanish (8.6.1)
6 ESM CUE Voicemail Mexican Spanish (8.6.1)
7 ARA CUE Voicemail Arabic (8.6.1)
8 NLD CUE Voicemail Dutch (8.6.1)
9 SVE CUE Voicemail Swedish (8.6.1)
10 NOR CUE Voicemail Norwegian (8.6.1)
11 FRC CUE Voicemail Canadian French (8.6.1)
12 PTG CUE Voicemail Portuguese (8.6.1)
13 TUR CUE Voicemail Turkish (8.6.1)
14 HUN CUE Voicemail Hungarian (8.6.1)
15 ENG CUE Voicemail UK English (8.6.1)
16 DEU CUE Voicemail German (8.6.1)
17 HBR CUE Voicemail Hebrew (8.6.1)
18 DAN CUE Voicemail Danish (8.6.1)
19 PTB CUE Voicemail Brazilian Portuguese (8.6.1)
20 CHT CUE Voicemail Traditional Chinese (Taiwan) (8.6.1)
21 KOR CUE Voicemail Korean (8.6.1)
22 CHS CUE Voicemail Simplified Chinese (PRC) (8.6.1)
23 JPN CUE Voicemail Japanese (8.6.1)
24 ZHH CUE Voicemail Hong Kong Chinese (8.6.1)
25 RUS CUE Voicemail Russian (8.6.1)
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
Enter Command:x
ui_install scripts executed successfully.
Starting payload download
File transfer error during download. Curl error code is 78
Error: Error encountered while downloading payload(s)
Error encountered while downloading payload(s)
Unable to install. Please try again
Please select from the following
1 Install software
2 Reload module
3 Disk cleanup
4 Install License(s)
(Type '?' at any time for help)
Choice:Hi,
This error indicates that you are missing a language installation file, please download it from the same directory (version of CUE) and try the installation.
HTH
Manish -
ISM-SRE-300-K9= bare bones loading Cisco Unity Express
Hello,
I am wondering if anyone knows whether or not I can load Cisco Unity Express on to a Bare Bones ISM-SRE-300-K9=. Does one need to buy it pre-configured from Factory, or does the Non Rehostable 2-Port License automatically install with the download from cisco.com
These are the conditions of the scenario:
1) ISM-SRE-300-K9= is bare bones from distribution
2) The unit has a Service Contract (SAU) purchased and attached
3) I will be installing the 5-Pack Mailbox License
4) I will be installing CUE 8.6 on to the unit from cisco.com download
Thanks,
JordanHi Swati,
Even if there are other posts, you may check this link:
http://www.cisco.com/en/US/docs/routers/access/interfaces/software/feature/guide/ism-sm-sre.html
Also CUE is not supprted on the Embedded Service Module, so you have to install de CUE module on ISM 0/0 or 0/1
-HTH-
Jorge...
Sent from Cisco Technical Support Android App -
2911 ISM and CUE: Do I need to (re-)install CUE for GUI access?
To all the experts out there, I am volunteering with a IPT (Voice) install for my Church. They have a 2911ISR router, which I am trying to setup / configure for a small office configuration.
The question is as stated: Do I need to (re-)install CUE to get the GUI (web UI) to work? It shipped with CUE 8.6.6 on the ISM-SRE-300-K9 module. But I'm not sure if it is because the GUI isn't there or if I have configured the interfaces and route incorrectly.
Here is the software list on the ISM:
MACC-2911-CUE# sh soft inst his
Software Installation History:
Refer to install.log for more details
2014-03-19 12:48:39 ***Install Command Issued*** Cmd:1 Opt:0, Pkg:cue-allapps.sme.8.6.6.pkg Url:ftp://10.1.1.1// Mode:1 Proto:1 Host:10.1.1.1
2014-03-19 12:56:41 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-03-19 12:56:42 Thirdparty 8.6.6 Service Engine Thirdparty Code a3442277-7890-4782-9e6b-9d19efc1e0d8
2014-03-19 12:56:42 Plug-in Enablement 8.6.6 Plug-in enablement pack 26bd663c-3e5a-43d9-a6c3-5441ce44941b
2014-03-19 12:56:42 CUE Voicemail Language Support 8.6.6 Languages global pack e2e81cc6-39b5-47e1-9f83-b83c897fc50c
2014-03-19 12:56:42 Global 8.6.6 Global manifest edceaf0b-a890-4045-9086-5452fac85eba
2014-03-19 12:56:42 Infrastructure 8.6.6 Service Engine Infrastructure a36e1be1-ce8a-4f53-ace7-1844262aa0b9
2014-03-19 12:56:42 GPL Infrastructure 8.6.6 Service Engine GPL Infrastructure 9f112eb1-6f58-4dd4-8faa-8530467af3b9
2014-03-19 12:56:42 Voice Mail 8.6.6 Voicemail application 8e7823e2-0e92-4470-8860-653246345f9d
2014-03-19 12:56:42 CUE Voicemail UK English 8.6.6 British English language pack fa803d25-9c89-4171-a14c-ec12d6ed6b8c
2014-03-19 12:56:42 Bootloader (Secondary) 2.1.36 Service Engine Bootloader 9d7b26fb-21b2-416e-8b65-425c2f8da5d8
2014-03-19 12:56:42 Installer 8.6.6 Installer a0fb9f0a-fa5c-4b21-a64c-0cb9d6379573
2014-03-19 12:56:42 Core 8.6.6 Service Engine OS Core 430f25f9-0fed-48a4-b362-823937138501
2014-03-19 12:56:42 Auto Attendant 8.6.6 Service Engine Telephony Infrastructure e3db91b0-f47d-460c-ad22-65001a5d45a9
2014-03-19 13:01:48 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-03-19 13:06:40 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-03-19 23:17:44 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-03-19 23:41:53 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-04-20 17:47:59 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
Refer to install.log for more details
Can you confirm the GUI files are there, or are they missing; in which case I need to (re-)install CUE?
Thanks in advance for any assistance you can provide. It is greatly appreciated.Hi Kevin. I do have that in place.
maccrouter1#sh ip route
Codes: L - local, C - connected, S - static, R - RIP, M - mobile, B - BGP
D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
ia - IS-IS inter area, * - candidate default, U - per-user static route
o - ODR, P - periodic downloaded static route, H - NHRP, l - LISP
+ - replicated route, % - next hop override
Gateway of last resort is 192.168.1.1 to network 0.0.0.0
S* 0.0.0.0/0 [1/0] via 192.168.1.1, GigabitEthernet0/0
10.0.0.0/8 is variably subnetted, 11 subnets, 3 masks
C 10.0.4.0/24 is directly connected, GigabitEthernet0/1.4
L 10.0.4.1/32 is directly connected, GigabitEthernet0/1.4
C 10.0.100.0/23 is directly connected, GigabitEthernet0/1.100
L 10.0.100.1/32 is directly connected, GigabitEthernet0/1.100
C 10.0.150.0/24 is directly connected, GigabitEthernet0/1.150
L 10.0.150.1/32 is directly connected, GigabitEthernet0/1.150
S 10.0.150.2/32 is directly connected, ISM0/0
C 10.0.200.0/24 is directly connected, GigabitEthernet0/1.200
L 10.0.200.1/32 is directly connected, GigabitEthernet0/1.200
C 10.1.1.0/24 is directly connected, Loopback0
L 10.1.1.1/32 is directly connected, Loopback0
171.16.0.0/16 is variably subnetted, 2 subnets, 2 masks
C 171.16.0.0/23 is directly connected, GigabitEthernet0/1.16
L 171.16.0.1/32 is directly connected, GigabitEthernet0/1.16
192.168.1.0/24 is variably subnetted, 2 subnets, 2 masks
C 192.168.1.0/24 is directly connected, GigabitEthernet0/0
L 192.168.1.9/32 is directly connected, GigabitEthernet0/0
Could the router side interface be the problem? Here is how it is configured:
interface GigabitEthernet0/1.150
description $FW_INSIDE$
encapsulation dot1Q 150
ip address 10.0.150.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
zone-member security in-zone
shutdown
I should be working on the router in the morning, so unless something obvious is indicated in the above config listing, I'll post a new 'show run' as soon as I can.
Thanks, Jim. -
We initially planned to install our Call Manager and then install our remote locations. Given that scenario, the vendor sold us SRST Routers with no voicemail capability since the plan was to have the voicemail centralized. Well, that plan has changed and we have to get 3 remote locations up and running with voicemail before the actual Call Manager is up and running. We order 3 ISM-SRE Modules to go in our 2921 routers for the locations.
When I try to create a session on the ISM and I login, all it does is constantlly reboot looking for an image. I am assuming that Unity Express needs to be installed? I have worked with the type of modules before, but they already had software on them. This is new territory for me and I am under the gun to get these up and running. Can someone guide me on what I need to install and how? We have been running CUE 8.5 at the other sites.
Please helpHi James,
Can you try
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_5/install/installsre.pdf
Cheers!
Rob
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