ISM-SRE CUE license registration- chassis or module serial number ?

I'm registering a license type L-FL-CUE-MBX-5= for a Cisco Unity Express 8.5.1 system on a ISM-SRE-300-K9
The license registration page is asking for a serial number. Is this the Chassis Serial or the Module Serial number?
Thanks

You do need but the module serial number; as the license installation is done on the actual Unity Express module.
cheers
Emmanuel

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  • Installing CUE 8.6.7 on ISM-SRE-300-K9

    Hello,
    I been trying to install CUE on ISM0/0 but so far i havent been available...
    My configuration goes as follow:
    interface ISM0/0
     ip unnumbered GigabitEthernet0/0.11
     ip virtual-reassembly in
     service-module fail-open
     service-module ip address 130.11.1.3 255.255.0.0
     service-module ip default-gateway 130.11.1.1
    end
    ip route 130.11.1.3 255.255.255.255 ISM0/0
    till this point everything goes ok, i have connectivity between each of em...
    then on ISM  my config is
    ServicesEngine boot-loader> show config                                        
    IP addr:                130.11.1.3
    Netmask:                255.255.0.0
    TFTP server :           130.11.1.1
    GW IP addr:             130.11.1.1
    Default Boot:           disk
    Bootloader Version:     2.1.18
    Bootloader Name:        bootloader
    Default Helper-file:    /cue-installer.SPA.sme.8.6.7
    Default bootloader:     secondary
    however when i issue the boot helper command it goes on a cycle showing the next output
    Loading tftp://130.11.1.1/cue-installer.SPA.sme.8.6.7 ... done.
    Verifying ...
    Corrupted netboot image  detected
    done.
    Starting Kernel.
    After this server reboot and it goes on cycling.
    I have checked this guide so far, and i think im not missing a step.
    http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/install/CUE_86_install/boothelp.html
    TYVM

    Sure can, here are my outputs
    -------Show Ver--------
    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.3(2)T, RELEASE SOFTWARE (fc3)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2013 by Cisco Systems, Inc.
    Compiled Thu 28-Mar-13 11:05 by prod_rel_team
    ROM: System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)
    RTR_V_CPACK uptime is 15 hours, 30 minutes
    System returned to ROM by reload at 19:31:49 CUU Mon Apr 14 2014
    System image file is "flash0:c2900-universalk9-mz.SPA.153-2.T.bin"
    Last reload type: Normal Reload
    Last reload reason: Reload Command
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    Cisco CISCO2921/K9 (revision 1.0) with 1523712K/49152K bytes of memory.
    Processor board ID FTX1749AJ5G
    4 Gigabit Ethernet interfaces
    2 terminal lines
    1 Channelized E1/PRI port
    6 Voice FXO interfaces
    1 Internal Services Module (ISM) with Services Ready Engine (SRE)
    DRAM configuration is 64 bits wide with parity enabled.
    255K bytes of non-volatile configuration memory.
    250880K bytes of ATA System CompactFlash 0 (Read/Write)
    License Info:
    License UDI:
    Device#   PID                   SN
    *0        CISCO2921/K9          FTX1749AJ5G     
    Technology Package License Information for Module:'c2900'
    Technology    Technology-package           Technology-package
                  Current       Type           Next reboot  
    ipbase        ipbasek9      Permanent      ipbasek9
    security      None          None           None
    uc            uck9          Permanent      uck9
    data          None          None           None
    Configuration register is 0x2102
    ------------Show diag--------------------
    Slot 0:
            C2921 Mother board 3GE, integrated VPN and 4W Port adapter, 10 ports
            Port adapter is analyzed
            Port adapter insertion time 15:30:43 ago
            EEPROM contents at hardware discovery:
            PCB Serial Number        : FOC17420KBG
            Hardware Revision        : 1.0
            Part Number              : 73-11835-11
            Top Assy. Part Number    : 800-30794-07
            Board Revision           : A0
            Deviation Number         : 130603
            Fab Version              : 03
            Product (FRU) Number     : CISCO2921/K9
            Version Identifier       : V08
            CLEI Code                : CMMHS10ARB
            Processor type           : C2
            Chassis Serial Number    : FTX1749AJ5G
            Chassis MAC Address      : 78da.6e82.b600
            MAC Address block size   : 80
            Manufacturing Test Data  : 00 00 00 00 00 00 00 00
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF C1 8B 46 4F 43 31 37 34 32 30 4B 42 47 40
              0x10: 06 16 41 01 00 82 49 2E 3B 0B C0 46 03 20 00 78
              0x20: 4A 07 42 41 30 88 00 01 FE 2B 02 03 CB 8C 43 49
              0x30: 53 43 4F 32 39 32 31 2F 4B 39 89 56 30 38 20 D9
              0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 48 53 31 30 41 52
              0x50: 42 09 C2 C2 8B 46 54 58 31 37 34 39 41 4A 35 47
              0x60: C3 06 78 DA 6E 82 B6 00 43 00 50 C4 08 00 00 00
              0x70: 00 00 00 00 00 F3 00 03 40 01 63 FF FF FF FF FF
              0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            Internal Power Supply information
            Top Assy. Part Number    : 341-0226-03
            Deviation Number         : 0
            PCB Serial Number        : DCA1738K05Q
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Version Identifier       : V03
            Product (FRU) Number     : PWR-2921-51-AC
            CLEI Code                : 0000000000
            Board Revision           : A0
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 05 E2 DF 45 01 55 00 E2 03 88 00 00 00
              0x10: 00 C1 8B 44 43 41 31 37 33 38 4B 30 35 51 03 00
              0x20: 81 00 00 00 00 04 00 89 56 30 33 20 CB 8E 50 57
              0x30: 52 2D 32 39 32 31 2D 35 31 2D 41 43 C6 8A 30 30
              0x40: 30 30 30 30 30 30 30 30 F3 00 59 41 01 22 42 00
              0x50: 05 F8 00 50 01 F3 18 3B 02 F0 19 D9 03 E8 1B 76
              0x60: 04 E2 1C 49 05 D9 1D 1B 06 D8 1D ED 07 CF 1E BF
              0x70: 08 CE 1F 40 09 C2 1F B8 0A B8 20 34 0B B7 20 B0
              0x80: 0D AF 21 0C 0F 9F 21 67 11 91 21 94 13 87 21 C0
              0x90: 17 6E 21 DB 1B 57 21 EA 1F 3F 21 E2 23 28 21 D4
              0xA0: 27 0A 21 CD 42 41 30 FF FF FF FF FF FF FF FF FF
              0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            PVDM Slot 0:
            64-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card
            Hardware Revision        : 1.0
            Part Number              : 73-11809-03
            Board Revision           : D0
            Deviation Number         : 0
            Fab Version              : 03
            PCB Serial Number        : FOC17453K9V
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Processor type           : 00
            Product (FRU) Number     : PVDM3-64       
            Version Identifier       : V01
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 05 DB 41 01 00 82 49 2E 21 03 42 44 30
              0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 37 34 35
              0x20: 33 4B 39 56 03 00 81 00 00 00 00 04 00 09 00 CB
              0x30: 8F 50 56 44 4D 33 2D 36 34 20 20 20 20 20 20 20
              0x40: 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF FF FF
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            WIC Slot 0:
            VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1
            Hardware Revision        : 1.0
            Top Assy. Part Number    : 800-34657-01
            Part Number              : 73-13419-01
            Board Revision           : B0
            Deviation Number         : 0
            Fab Version              : 05
            PCB Serial Number        : FOC1745429E
            Version Identifier       : V01
            Product (FRU) Number     : VWIC3-1MFT-T1/E1
            CLEI Code                : COUIA7PCAA
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 06 ED 41 01 00 C0 46 03 20 00 87 61 01
              0x10: 82 49 34 6B 01 42 42 30 88 00 00 00 00 02 05 C1
              0x20: 8B 46 4F 43 31 37 34 35 34 32 39 45 89 56 30 31
              0x30: 20 CB 90 56 57 49 43 33 2D 31 4D 46 54 2D 54 31
              0x40: 2F 45 31 C6 8A 43 4F 55 49 41 37 50 43 41 41 03
              0x50: 00 81 00 00 00 00 04 00 D9 03 40 C1 CB FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            WIC Slot 1:
            2nd generation - FXO Voice daughter card (4 port)
            Hardware Revision        : 5.0
            Top Assy. Part Number    : 800-33585-01
            Board Revision           : E0
            Deviation Number         : 0-0
            Fab Version              : 04
            PCB Serial Number        : FOC174279XY
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Product (FRU) Number     : VIC2-4FXO
            Version Identifier       : V04
            CLEI Code                : CNUIAXJAAC
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 00 4C 41 05 00 C0 46 03 20 00 83 31 01
              0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
              0x20: 37 34 32 37 39 58 59 03 00 81 00 00 00 00 04 00
              0x30: CB 89 56 49 43 32 2D 34 46 58 4F 89 56 30 34 20
              0x40: C6 8A 43 4E 55 49 41 58 4A 41 41 43 FF FF FF FF
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            WIC Slot 2:
            2nd generation - FXO Voice daughter card (2 port)
            Hardware Revision        : 5.0
            Top Assy. Part Number    : 800-33584-01
            Board Revision           : E0
            Deviation Number         : 0-0
            Fab Version              : 04
            PCB Serial Number        : FOC1745AP4H
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Product (FRU) Number     : VIC2-2FXO
            Version Identifier       : V03
            CLEI Code                : CNUIARTAAC
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 00 4D 41 05 00 C0 46 03 20 00 83 30 01
              0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
              0x20: 37 34 35 41 50 34 48 03 00 81 00 00 00 00 04 00
              0x30: CB 89 56 49 43 32 2D 32 46 58 4F 89 56 30 33 20
              0x40: C6 8A 43 4E 55 49 41 52 54 41 41 43 FF FF FF FF
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    Internal Services Module (ISM) Slot 0
            Internal Services Module with Services Ready Engine
            Internal Services Module is analyzed
            Internal Services Module insertion time 15:30:43 ago
            EEPROM contents at hardware discovery:
            PCB Serial Number        : FOC174782WY
            Hardware Revision        : 1.0
            Part Number              : 73-13417-01
            Top Assy. Part Number    : 800-34577-01
            Deviation Number         : 0
            Fab Version              : 04
            Board Revision           : A0
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            CLEI Code                : IPUCAXHBAB
            Product (FRU) Number     : ISM-SRE-300-K9
            Version Identifier       : V02
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF C1 8B 46 4F 43 31 37 34 37 38 32 57 59 40
              0x10: 06 31 41 01 00 82 49 34 69 01 C0 46 03 20 00 87
              0x20: 11 01 88 00 00 00 00 02 04 42 41 30 03 00 81 00
              0x30: 00 00 00 04 00 C6 8A 49 50 55 43 41 58 48 42 41
              0x40: 42 CB 8E 49 53 4D 2D 53 52 45 2D 33 30 30 2D 4B
              0x50: 39 89 56 30 32 20 D9 03 40 C1 CB F3 00 06 40 05
              0x60: F3 43 00 16 FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    Embedded Service Engine 0/0 :
      Total platform memory : 1572864K bytes
      Total 2nd core memory : 0K bytes
      Start of physical address for 2nd core : 0x80000000
      Virtual address start of 2nd core memory : 0x0 - 0x0
      2nd core configured disabled
      L2 cache ways for 2nd core : 0
    -------------------------Show Inv-------------------------------------
    RTR_V_CPACK#sh inv
    NAME: "CISCO2921/K9", DESCR: "CISCO2921/K9 chassis, Hw Serial#: FTX1749AJ5G, Hw Revision: 1.0"
    PID: CISCO2921/K9      , VID: V08 , SN: FTX1749AJ5G
    NAME: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1 on Slot 0 SubSlot 0", DESCR: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1"
    PID: VWIC3-1MFT-T1/E1  , VID: V01 , SN: FOC1745429E
    NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 1", DESCR: "2nd generation four port FXO voice interface daughtercard"
    PID: VIC2-4FXO         , VID: V04 , SN: FOC174279XY
    NAME: "2nd generation two port FXO voice interface daughtercard on Slot 0 SubSlot 2", DESCR: "2nd generation two port FXO voice interface daughtercard"
    PID: VIC2-2FXO         , VID: V03 , SN: FOC1745AP4H
    NAME: "PVDM3 DSP DIMM with 64 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 64 Channels"
    PID: PVDM3-64          , VID: V01 , SN: FOC17453K9V
    NAME: "Internal Services Module with Services Ready Engine on Slot 0", DESCR: "Internal Services Module with Services Ready Engine"
    PID: ISM-SRE-300-K9    , VID: V02 , SN: FOC174782WY
    NAME: "C2921/C2951 AC Power Supply", DESCR: "C2921/C2951 AC Power Supply"
    PID: PWR-2921-51-AC    , VID: V03 , SN: DCA1738K05Q
    TYVM

  • 2911 ISM-SRE-300 CUE 8.6.7 install failure...Verifying ... Invalid signature in command line file !!

    ISM-SRE-300 seems to be a loop at boot with Verifying ... Invalid signature in command line file
    Any ideas?
    Log
    Install of ftp://*****:*****@10.100.64.21/cue-vm-k9.SPA.sme.8.6.7.pkg in progress
    Install status : Waiting for RBIP registration
    No localstore
    2911#
    [Resuming connection 1 to 10.102.66.254 ... ]
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    SRE step 2 - SM requests key file info...
    SRE step 3 - SM stores registration info...
    SRE configuration keeps the same. No flash update needed!
    SRE step 4 - SM downloads key-file...
    Writing keyfile to flash Size 891
    writing complete.
    Updating flash with bootloader configuration.
    Please wait .................. done.
    SRE step 5 - SM requests installer info...
    SRE step 6 - SM stores installer info...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    SRE step 7 - SM now downloads installer
    done.
    SRE step 8 - SM requests tcl header file info...
    SRE step 9 - SM now downloads the tcl header file
    TCL header file downloaded completely size: 691
    SRE step 10 - SM requests tcl file info...
    SRE step 11 - SM now downloads the tcl file
    TCL file downloaded completely size: 38933
    SRE step 12 - SM now boots Installer
    Verifying ... done.
    Starting Kernel.
    Platform: ism
    INIT: version 2.86 booting
    mounting proc fs ...
    mounting sys fs ...
    mounting /dev/shm tmpfs ...
    kernel.sem = 1900 4000 32 100
    vm.overcommit_memory = 1
    vm.min_free_kbytes = 8192
                    Welcome to Cisco Service Engine
    Setting the system time from hardware clock
    ********** rc.aesop ****************
    Populating resource values from /etc/ism_rsrc_file
    Populating resource values from /etc/default_rsrc_file
    Populating resource values from /etc/products/cue/default_rsrc_file
    Populating resource values from /etc/products/cue/ism_rsrc_file
    ==> Management interface is eth0
    ==> Management interface is eth0
    IOS IP Address Registration complete.
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags   MSS Window  irtt Iface
    10.102.66.0    *               255.255.255.0   U         0 0          0 eth0
    default         142.102.66.254  0.0.0.0         UG        0 0          0 eth0
    Size of buff is: 65536
    65536 bytes written
    Valid License file not found: Using default values
    INIT: Entering runlevel: 2
    ********** rc.post_install ****************
    Changing owners and file permissions.
    INIT: Switching to runlevel: 4
    INIT: Sending processes the TERM signal
    STARTED: dwnldr_startup.sh
    sre_type=  1
            Welcome to Cisco Systems Service Engine Helper Software
    Downloading ftp cue-vm-k9.SPA.sme.8.6.7.pkg
    Bytes downloaded :  727736
    Validating package signature ... done
     - Parsing package manifest files... complete.
    No installed manifests found.
     - Checking Package dependencies... complete.
    Downloading ftp cue-vm-langpack.sme.8.6.7.pkg
    Error: Download error
     Can not download cue-vm-langpack.sme.8.6.7.pkg
    error code 550 : error type 'Can not ▒
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...

    ISM-SRE-300 seems to be a loop at boot with Verifying ... Invalid signature in command line file
    Any ideas?
    Log
    Install of ftp://*****:*****@10.100.64.21/cue-vm-k9.SPA.sme.8.6.7.pkg in progress
    Install status : Waiting for RBIP registration
    No localstore
    2911#
    [Resuming connection 1 to 10.102.66.254 ... ]
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    SRE step 2 - SM requests key file info...
    SRE step 3 - SM stores registration info...
    SRE configuration keeps the same. No flash update needed!
    SRE step 4 - SM downloads key-file...
    Writing keyfile to flash Size 891
    writing complete.
    Updating flash with bootloader configuration.
    Please wait .................. done.
    SRE step 5 - SM requests installer info...
    SRE step 6 - SM stores installer info...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    SRE step 7 - SM now downloads installer
    done.
    SRE step 8 - SM requests tcl header file info...
    SRE step 9 - SM now downloads the tcl header file
    TCL header file downloaded completely size: 691
    SRE step 10 - SM requests tcl file info...
    SRE step 11 - SM now downloads the tcl file
    TCL file downloaded completely size: 38933
    SRE step 12 - SM now boots Installer
    Verifying ... done.
    Starting Kernel.
    Platform: ism
    INIT: version 2.86 booting
    mounting proc fs ...
    mounting sys fs ...
    mounting /dev/shm tmpfs ...
    kernel.sem = 1900 4000 32 100
    vm.overcommit_memory = 1
    vm.min_free_kbytes = 8192
                    Welcome to Cisco Service Engine
    Setting the system time from hardware clock
    ********** rc.aesop ****************
    Populating resource values from /etc/ism_rsrc_file
    Populating resource values from /etc/default_rsrc_file
    Populating resource values from /etc/products/cue/default_rsrc_file
    Populating resource values from /etc/products/cue/ism_rsrc_file
    ==> Management interface is eth0
    ==> Management interface is eth0
    IOS IP Address Registration complete.
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags   MSS Window  irtt Iface
    10.102.66.0    *               255.255.255.0   U         0 0          0 eth0
    default         142.102.66.254  0.0.0.0         UG        0 0          0 eth0
    Size of buff is: 65536
    65536 bytes written
    Valid License file not found: Using default values
    INIT: Entering runlevel: 2
    ********** rc.post_install ****************
    Changing owners and file permissions.
    INIT: Switching to runlevel: 4
    INIT: Sending processes the TERM signal
    STARTED: dwnldr_startup.sh
    sre_type=  1
            Welcome to Cisco Systems Service Engine Helper Software
    Downloading ftp cue-vm-k9.SPA.sme.8.6.7.pkg
    Bytes downloaded :  727736
    Validating package signature ... done
     - Parsing package manifest files... complete.
    No installed manifests found.
     - Checking Package dependencies... complete.
    Downloading ftp cue-vm-langpack.sme.8.6.7.pkg
    Error: Download error
     Can not download cue-vm-langpack.sme.8.6.7.pkg
    error code 550 : error type 'Can not ▒
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Secondary Boot Loader authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait .................. done.
    Loading disk:/bzImage ... Loading disk:/cmdlineextra ... done.
    Verifying ... Invalid signature in command line file !!
    Corrupted command line detected
    done.
    Starting Kernel.
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...

  • Where to find package language for ISM-SRE-300-k9 CUE 8.6.1

    Hi,
    I need to add a new language package in  ISM-SRE-300-K9. Currently it has CUE Voicemail European Spanish (Spanish language pack) (8.6.1) but I need
    Spanish Mexican.
    I have read the procedure to add  additional package but I can't find the package cue-vm-langpack.ise.8.6.1. pkg , I have just found
    the file cue-vm-es_MX-langpack.ise.8.6.1.prt1.
    any of you know where I can find the package I need?
    regards

    Paolo,
    I have tried to  install the package in ISM-SRE-300-K9 but I received an error mesage.
    I have already load all the file in ftp server folder , I have tried with anonymous user and not anonymous but  fail
    do you know the reason of this error??
    CUE# software install add cue-vm-langpack.ise.8.6.1.pkg
    WARNING:: This command will install the necessary software to
    WARNING:: complete an add-on install. It is recommended that a backup be done
    WARNING:: before installing software.
    Would you like to continue?[confirm]
    Downloading ftp cue-vm-langpack.ise.8.6.1.pkg
    Bytes downloaded : 1385425
    Validating package signature ...
    ERROR get_pkg_list:Package signature validation failed for cue-vm-langpack.ise.8.6.1.pkg
    Package signature validation failed for cue-vm-langpack.ise.8.6.1.pkg
    CUE#

  • Cisco 2901-CME-SRST and ISM-SRE-300-K9 No Package already installed?

    Good Morning Everybody,
    I'm installing a new CME router with CUE.
    But, the ISM-SRE-300-K9 is empty, I don't if it's normal.
    I try to install two different packages :
    Version 8.5.1
    cue-installer.sme.8.5.1
    cue-vm-full-k9.sme.8.5.1.prt1
    cue-vm-installer-k9.sme.8.5.1.prt1
    cue-vm-k9.sme.8.5.1.key
    cue-vm-k9.sme.8.5.1.pkg
    cue-vm-k9.sme.8.5.1.pkg.install.sre
    cue-vm-k9.sme.8.5.1.pkg.install.sre.header
    cue-vm-langpack.sme.8.5.1.pkg
    Version 8.6.1
    cue-installer.SPA.sme.8.6.1
    cue-vm-full-k9.SPA.sme.8.6.1.prt1
    cue-vm-installer-k9.SPA.sme.8.6.1.prt1
    cue-vm-k9.SPA.sme.8.6.1.key
    cue-vm-k9.SPA.sme.8.6.1.pkg
    cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre
    cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre.header
    cue-vm-langpack.sme.8.6.1.pkg
    Without success...
    I try with two differents FTP server (Linux and Windows), connection and session seems ok with Wireshark, but, module go to loop, without installation success.
    Different try :
    Version 8.5.1
    ==========
    Router#$0 status
    Service Module is Cisco ISM0/0
    Service Module supports session via TTY line 67
    Service Module is trying to recover from error
    Service Module heartbeat-reset is enabled
    Service Module is in fail open
    Service Module status is not available
    Module resource information:
      CPU Frequency: 1068 MHz
      Memory Size: 493 MB
      Disk 0 Size: 4110 MB
    Install of ftp://*****:*****@10.10.80.68/Downloads/cue-vm-k9.sme.8.5.1.pkg in progress
    Install status : Waiting for file request
    Local Partition Info - (0 apps)
    =====================
      Retrieving partition information
    Router#
    Feb 16 06:04:22.583: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:29:03.839: %SYS-5-CONFIG_I: Configured from console by vty0 (10.10.80.68)
    Feb 16 06:29:19.915: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:30:01.283: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:30:21.711: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:30:42.143: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:31:02.571: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:31:22.995: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 06:31:22.999: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:31:43.419: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:32:03.843: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:32:45.275: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:33:05.699: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:33:26.119: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:33:46.543: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:34:06.979: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 06:34:06.983: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:34:27.399: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:34:47.831: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:35:29.263: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:35:49.687: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:36:10.119: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:36:30.563: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:36:50.983: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 06:36:50.987: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:37:11.467: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:37:31.887: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:38:13.399: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:38:33.815: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Feb 16 06:38:54.243: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File RequestConnection closed by foreign host.
    Version 8.6.1
    ==========
    Router#[email protected]/Downloads/cue-vm-k9.SPA.sme.8.6.1.pkg
    Proceed with installation? [no]: yes
    Feb 16 07:16:21.235: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Loading Downloads/cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre !
    [OK - 38648/4096 bytes]
    No local store partition
    Following languages are available for installation.
      #       SKU    Language Code           Language Name
      1       ARA         ar_SA          CUE Voicemail Arabic
      2       DAN         da_DK          CUE Voicemail Danish
      3       DEU         de_DE          CUE Voicemail German
      4       ENG         en_GB          CUE Voicemail UK English
      5       ENU         en_US          CUE Voicemail US English
      6       ESO         es_CO          CUE Voicemail Latin American Spanish
      7       ESP         es_ES          CUE Voicemail European Spanish
      8       ESM         es_MX          CUE Voicemail Mexican Spanish
      9       FRC         fr_CA          CUE Voicemail Canadian French
    10       FRA         fr_FR          CUE Voicemail European French
    11       HUN         hu_HU          CUE Voicemail Hungarian
    12       ITA         it_IT          CUE Voicemail Italian
    13       HBR         iw_IL          CUE Voicemail Hebrew
    14       JPN         ja_JP          CUE Voicemail Japanese
    15       KOR         ko_KR          CUE Voicemail Korean
    16       NLD         nl_NL          CUE Voicemail Dutch
    17       NOR         no_NO          CUE Voicemail Norwegian
    18       PTB         pt_BR          CUE Voicemail Brazilian Portuguese
    19       PTG         pt_PT          CUE Voicemail Portuguese
    20       RUS         ru_RU          CUE Voicemail Russian
    21       SVE         sv_SE          CUE Voicemail Swedish
    22       TUR         tr_TR          CUE Voicemail Turkish
    23       CHS         zh_CN          CUE Voicemail Simplified Chinese (PRC)
    24       ZHH         zh_HK          CUE Voicemail Hong Kong Chinese
    25       CHT         zh_TW          CUE Voicemail Traditional Chinese (Taiwan)
    You can install upto 5 language(s) on this platform.
    Please select the language(s) you want to install by entering the language number(s)
    Languages can be entered as comma separated or space separated list
    Example: 1,3 would select 'CUE Voicemail Arabic' and 'CUE Voicemail German'
    Enter languages:4
    Following languages will be installed on the system:
    CUE Voicemail UK English
    Do you want to continue with the selected options?(y/n):y
    Router#
    Feb 16 07:16:50.579: %SM_INSTALL-6-INST_RESET: ISM0/0 is reset for software installation.
    Feb 16 07:17:11.235: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 07:17:11.239: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    ===========================
    on the service-module ism0/0 session
    ===========================
    Initializing memory. Please wait...
    Memory initialization OK. Continue...
    Feb 16 07:25:08.683: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    DDR Memory 0512 MB detected
    Genuine Intel(R) processor              1.06GHz
    BIOS ISM 2.6,  BIOS Build date: 10/16/2009
    System now booting...
    Authenticating boot loader....
    Primary Boot Loader Authenticated - booting....
    Please enter '***' to change boot configuration:
    Detect and Initialze network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    SRE step 2 - SM requests key file info...
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Feb 16 07:25:29.259: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
    Feb 16 07:25:29.263: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Time-out from RBIP response wait loop
    SRE step 3 - SM stores registration info...
    Updating flash with bootloader configuration.
    Please wait .............. done.
    SRE step 4 - SM downloads key-file...
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Writing keyfile to flash Size 891
    writing complete.
    SRE step 5 - SM requests installer info...
    Feb 16 07:25:49.791: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    SRE step 6 - SM stores installer info...
    Updating flash with bootloader configuration.
    Please wait .............. done.
    SRE step 7 - SM now downloads installer
    |
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Feb 16 07:26:10.343: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Requestdone.
    SRE step 8 - SM requests tcl header file info...
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Feb 16 07:26:52.919: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Time-out from RBIP response wait loop
    SRE step 9 - SM now downloads the tcl header file
    |
    !!! Opcode Error - Get a wrong RBIP frame !!!
    TCL header file downloaded completely size: 691
    SRE step 10 - SM requests tcl file info...
    Feb 16 07:27:13.467: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
    Time-out from RBIP response wait loop
    SRE step 11 - SM now downloads the tcl file
    !!! Opcode Error - Get a wrong RBIP frame !!!
    Feb 16 07:27:34.011: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File RequestTCL file downloaded completely size: 691
    SRE step 12 - SM now boots Installer
    Verifying ...
    Corrupted netboot image  detected
    done.
    Starting Kernel.
    loop ....
    I have no idea to solve my problem...
    If anybody have suggestion, should be great.
    Have a nice day !
    Thanks
    Fab

    Hi,
    I try that. From this guide :
    http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/installation/guide/upg3boot.pdf
    with windows xp tftpd32
    computer config : 192.168.1.4/24
    ftp server 192.168.1.3 /24
    Router int g0/0 192.168.1.1 255.255.255.0 + ip route 192.168.1.2 255.255.255.255 ism 0/0
    ISM :
    ServicesEngine boot-loader> show config                                       
    IP addr:                    192.168.1.2
    Netmask:                    255.255.255.0
    TFTP server :                    192.168.1.4
    GW IP addr:                    192.168.1.1
    Default Boot:                    disk
    Bootloader Version:          2.1.18
    Bootloader Name:          bootloader
    Default Helper-file:          cue-installer.sme.8.5.1
    Default bootloader:          primary
    From Computer :
    C:\Documents and Settings\f>ping 192.168.1.2 -t
    Pinging 192.168.1.2 with 32 bytes of data:
    Reply from 192.168.1.2: bytes=32 time<1ms TTL=126
    Icmp from ism to computer: no response.
    from ism to router int g0/0 : no response too.
    router to ism (boot-loader): ok
    pc to ism (boot-loader) : ok
    So when I try "boot helper" , the request tftp didn't come to my computer.
    ServicesEngine boot-loader> boot helper                                       
    Loading tftp://192.168.1.4/cue-installer.sme.8.5.1 ...
    ServicesEngine boot-loader>                                                   
    Thank you for your help.

  • ISM-SRE-300-K9

    Hi ,
    Can anybody help me to solve the following error , while installing new ISM-SRE-300-K9 unity express module .
    Available commands are:
    # - enter the number for the language to select one
    r # - remove the language for given #
    i # - more information about the language for given #
    x - Done with language selection
    Enter Command:3
    Language Installation Menu:
     #  Selected   SKU     Language Name (version)
     1            ITA     CUE Voicemail Italian (8.6.1)
     2            ESP     CUE Voicemail European Spanish (8.6.1)
     3      *     ENU     CUE Voicemail US English (8.6.1)
     4            FRA     CUE Voicemail European French (8.6.1)
     5            ESO     CUE Voicemail Latin American Spanish (8.6.1)
     6            ESM     CUE Voicemail Mexican Spanish (8.6.1)
     7            ARA     CUE Voicemail Arabic (8.6.1)
     8            NLD     CUE Voicemail Dutch (8.6.1)
     9            SVE     CUE Voicemail Swedish (8.6.1)
    10            NOR     CUE Voicemail Norwegian (8.6.1)
    11            FRC     CUE Voicemail Canadian French (8.6.1)
    12            PTG     CUE Voicemail Portuguese (8.6.1)
    13            TUR     CUE Voicemail Turkish (8.6.1)
    14            HUN     CUE Voicemail Hungarian (8.6.1)
    15            ENG     CUE Voicemail UK English (8.6.1)
    16            DEU     CUE Voicemail German (8.6.1)
    17            HBR     CUE Voicemail Hebrew (8.6.1)
    18            DAN     CUE Voicemail Danish (8.6.1)
    19            PTB     CUE Voicemail Brazilian Portuguese (8.6.1)
    20            CHT     CUE Voicemail Traditional Chinese (Taiwan) (8.6.1)
    21            KOR     CUE Voicemail Korean (8.6.1)
    22            CHS     CUE Voicemail Simplified Chinese (PRC) (8.6.1)
    23            JPN     CUE Voicemail Japanese (8.6.1)
    24            ZHH     CUE Voicemail Hong Kong Chinese (8.6.1)
    25            RUS     CUE Voicemail Russian (8.6.1)
    Available commands are:
    # - enter the number for the language to select one
    r # - remove the language for given #
    i # - more information about the language for given #
    x - Done with language selection
    Enter Command:x
    ui_install scripts executed successfully.
    Starting payload download
    File transfer error during download. Curl error code is 78
    Error: Error encountered while downloading payload(s)
    Error encountered while downloading payload(s)
    Unable to install. Please try again
    Please select from the following
    1       Install software
    2       Reload module
    3       Disk cleanup
    4       Install License(s)
    (Type '?' at any time for help)
    Choice:

    Hi,
    This error indicates that you are missing a language installation file, please download it from the same directory (version of CUE) and try the installation.
    HTH
    Manish

  • ISM-SRE-300-K9= bare bones loading Cisco Unity Express

    Hello,
    I am wondering if anyone knows whether or not I can load Cisco Unity Express on to a Bare Bones ISM-SRE-300-K9=. Does one need to buy it pre-configured from Factory, or does the Non Rehostable 2-Port License automatically install with the download from cisco.com
    These are the conditions of the scenario:
    1) ISM-SRE-300-K9= is bare bones from distribution
    2) The unit has a Service Contract (SAU) purchased and attached
    3) I will be installing the 5-Pack Mailbox License
    4) I will be installing CUE 8.6 on to the unit from cisco.com download
    Thanks,
    Jordan

    Hi Swati,
    Even if there are other posts, you may check this link:
    http://www.cisco.com/en/US/docs/routers/access/interfaces/software/feature/guide/ism-sm-sre.html
    Also CUE is not supprted on the Embedded Service Module, so you have to install de CUE module on ISM 0/0 or 0/1
    -HTH-
    Jorge...
    Sent from Cisco Technical Support Android App

  • 2911 ISM and CUE: Do I need to (re-)install CUE for GUI access?

    To all the experts out there, I am volunteering with a IPT (Voice) install for my Church.  They have a 2911ISR router, which I am trying to setup / configure for a small office configuration.
    The question is as stated:  Do I need to (re-)install CUE to get the GUI (web UI) to work?  It shipped with CUE 8.6.6 on the ISM-SRE-300-K9 module.  But I'm not sure if it is because the GUI isn't there or if I have configured the interfaces and route incorrectly.
    Here is the software list on the ISM:
    MACC-2911-CUE# sh soft inst his
    Software Installation History:
      Refer to install.log for more details
     2014-03-19 12:48:39  ***Install Command Issued*** Cmd:1 Opt:0, Pkg:cue-allapps.sme.8.6.6.pkg Url:ftp://10.1.1.1// Mode:1 Proto:1 Host:10.1.1.1
     2014-03-19 12:56:41  ***SOFTWARE CLEANED***
     Timestamp            Subsystem                Version          Description                          UID
     2014-03-19 12:56:42  Thirdparty               8.6.6            Service Engine Thirdparty Code       a3442277-7890-4782-9e6b-9d19efc1e0d8
     2014-03-19 12:56:42  Plug-in Enablement       8.6.6            Plug-in enablement pack              26bd663c-3e5a-43d9-a6c3-5441ce44941b
     2014-03-19 12:56:42  CUE Voicemail Language Support 8.6.6            Languages global pack                e2e81cc6-39b5-47e1-9f83-b83c897fc50c
     2014-03-19 12:56:42  Global                   8.6.6            Global manifest                      edceaf0b-a890-4045-9086-5452fac85eba
     2014-03-19 12:56:42  Infrastructure           8.6.6            Service Engine Infrastructure        a36e1be1-ce8a-4f53-ace7-1844262aa0b9
     2014-03-19 12:56:42  GPL Infrastructure       8.6.6            Service Engine GPL Infrastructure    9f112eb1-6f58-4dd4-8faa-8530467af3b9
     2014-03-19 12:56:42  Voice Mail               8.6.6            Voicemail application                8e7823e2-0e92-4470-8860-653246345f9d
     2014-03-19 12:56:42  CUE Voicemail UK English 8.6.6            British English language pack        fa803d25-9c89-4171-a14c-ec12d6ed6b8c
     2014-03-19 12:56:42  Bootloader (Secondary)   2.1.36           Service Engine Bootloader            9d7b26fb-21b2-416e-8b65-425c2f8da5d8
     2014-03-19 12:56:42  Installer                8.6.6            Installer                            a0fb9f0a-fa5c-4b21-a64c-0cb9d6379573
     2014-03-19 12:56:42  Core                     8.6.6            Service Engine OS Core               430f25f9-0fed-48a4-b362-823937138501
     2014-03-19 12:56:42  Auto Attendant           8.6.6            Service Engine Telephony Infrastructure e3db91b0-f47d-460c-ad22-65001a5d45a9
     2014-03-19 13:01:48  ***SOFTWARE CLEANED***
     Timestamp            Subsystem                Version          Description                          UID
     2014-03-19 13:06:40  ***SOFTWARE CLEANED***
     Timestamp            Subsystem                Version          Description                          UID
     2014-03-19 23:17:44  ***SOFTWARE CLEANED***
     Timestamp            Subsystem                Version          Description                          UID
     2014-03-19 23:41:53  ***SOFTWARE CLEANED***
     Timestamp            Subsystem                Version          Description                          UID
     2014-04-20 17:47:59  ***SOFTWARE CLEANED***
     Timestamp            Subsystem                Version          Description                          UID
      Refer to install.log for more details
    Can you confirm the GUI files are there, or are they missing; in which case I need to (re-)install CUE?
    Thanks in advance for any assistance you can provide.  It is greatly appreciated.

    Hi Kevin.  I do have that in place.
    maccrouter1#sh ip route
    Codes: L - local, C - connected, S - static, R - RIP, M - mobile, B - BGP
           D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
           N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
           E1 - OSPF external type 1, E2 - OSPF external type 2
           i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
           ia - IS-IS inter area, * - candidate default, U - per-user static route
           o - ODR, P - periodic downloaded static route, H - NHRP, l - LISP
           + - replicated route, % - next hop override
    Gateway of last resort is 192.168.1.1 to network 0.0.0.0
    S*    0.0.0.0/0 [1/0] via 192.168.1.1, GigabitEthernet0/0
          10.0.0.0/8 is variably subnetted, 11 subnets, 3 masks
    C        10.0.4.0/24 is directly connected, GigabitEthernet0/1.4
    L        10.0.4.1/32 is directly connected, GigabitEthernet0/1.4
    C        10.0.100.0/23 is directly connected, GigabitEthernet0/1.100
    L        10.0.100.1/32 is directly connected, GigabitEthernet0/1.100
    C        10.0.150.0/24 is directly connected, GigabitEthernet0/1.150
    L        10.0.150.1/32 is directly connected, GigabitEthernet0/1.150
    S        10.0.150.2/32 is directly connected, ISM0/0
    C        10.0.200.0/24 is directly connected, GigabitEthernet0/1.200
    L        10.0.200.1/32 is directly connected, GigabitEthernet0/1.200
    C        10.1.1.0/24 is directly connected, Loopback0
    L        10.1.1.1/32 is directly connected, Loopback0
          171.16.0.0/16 is variably subnetted, 2 subnets, 2 masks
    C        171.16.0.0/23 is directly connected, GigabitEthernet0/1.16
    L        171.16.0.1/32 is directly connected, GigabitEthernet0/1.16
          192.168.1.0/24 is variably subnetted, 2 subnets, 2 masks
    C        192.168.1.0/24 is directly connected, GigabitEthernet0/0
    L        192.168.1.9/32 is directly connected, GigabitEthernet0/0
    Could the router side interface be the problem?  Here is how it is configured:
    interface GigabitEthernet0/1.150
     description $FW_INSIDE$
     encapsulation dot1Q 150
     ip address 10.0.150.1 255.255.255.0
     ip nat inside
     ip virtual-reassembly in
     zone-member security in-zone
     shutdown
    I should be working on the router in the morning, so unless something obvious is indicated in the above config listing, I'll post a new 'show run' as soon as I can.
    Thanks, Jim.

  • Installing ISM-SRE-300-K9

    We initially planned to install our Call Manager and then install our remote locations. Given that scenario, the vendor sold us SRST Routers with no voicemail capability since the plan was to have the voicemail centralized. Well, that plan has changed and we have to get 3 remote locations up and running with voicemail before the actual Call Manager is up and running. We order 3 ISM-SRE Modules to go in our 2921 routers for the locations.
    When I try to create a session on the ISM and I login, all it does is constantlly reboot looking for an image. I am assuming that Unity Express needs to be installed? I have worked with the type of modules before, but they already had software on them. This is new territory for me and I am under the gun to get these up and running. Can someone guide me on what I need to install and how? We have been running CUE 8.5 at the other sites.
    Please help

    Hi James,
    Can you try
    http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_5/install/installsre.pdf
    Cheers!
    Rob

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