Isn't it a bit odd that gestures won't work on Apple's very own App Store?
I find it odd and frustrating that their very own App Store does not support gestures.
And a return complaint, that there is not a button to select the OS for the apps that we are searching for.
I have an iPhone, and I have a desktop. If I want to search for OS apps, then that is what I want to look for, not IOS.
It can be fixed in apple store, logic board replacement may be required. The fans also may be faulty. Hardware test will clarify this. If you have not passed the first 2 week period, you can ask for a new one.
Hope that there is no serious problem...
PS: have you tried SMC reset? Unplug your MBP. Remove the battery, hold down the power button for at least 5 seconds. Then insert battery, plug it, and boot. Maybe this helps... if you have not tried yet, try it. sometimes it fixes this kind of problems.
ah ha! very good - I'll try that as soon as I get off
work. But do you know if that's something that is
easily fixed (by licensed apple people) or if I'd
have to just get an entirely new MBP?
Thanks very much for the pointer!
- Ben
Similar Messages
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This is the second time this happens. I was living in the US until April 2011. I moved to Chile and kept using the App Store and the iTunes Store just fine with my US-issued credit card. However, when I accessed my Apple ID from a different device, the store stopped recognizing my credit card information and migrated my ID to the "Chilean" App & Itunes Store (significantly less apps & music... but anyway). I started using my Chilean credit card on the App and iTunes store with no issues. I supposed that the devices catched that I was no longer in the US and that I had to be transferred to the related store (which I think is fine), and that because I was now in the Chilean store I needed to use a Chilean-issued credit card (which doesn't make sense to me, I still don't understand why Apple stopped accepting my US credit card if it is accepted everywhere else in the world online and offline!).
However, yesterday I bought something from my iPad and when today I went to use the app store from my iPhone the SAME THING happened. I got the same request to "update my billing information", I confirmed my Chilean credit card info and, surprise! "Your credit card is not supported by the Chilean app store"...
I don't get it. If I didn't get it the first time, I ended up accepting it an getting over it because ok, I moved to another country and my account was migrated, etc. But now, it doesn't recognize my local credit card in my local store! I tried both my local Visa and my local MasterCard, and none of them worked. It looks like my account will not accept ANY credit card, no matter wheter I try to update the info from my mobile devices, on iTunes, on the Mac App Store, etc.
It has been impossible for me to find any information on what causes this and on how to solve it, and so far I hadn't had any trouble with Apple and hadn't need any support before, but now that I need URGENT SUPPORT, I've come to realize that THEY SUCK at being accessible! There's no way I can contact them! So, please help me!!!!! I need urgent help!!!!
Thanks and sorry for the very long post.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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The application called VirusScan that comes preloaded on the macbook will no longer open, claiming that it is corrupt and that I must reinstall it. After looking in the app store it does not appear that said application is available for re-downloading. Is there a special, non-app store place where I am to go for this?
Also, I installed MacKeeper about two-three months ago and am questioning its performance. Looking for input as to whether or not this application helps or hinders my system.I'll back up Csound on the MacKeeper thing. In fact, I actually wrote the following about it:
http://www.reedcorner.net/news.php/?p=245
Remove is ASAP. Do not use the provided uninstalled, as there are widespread reports of pop-ups advertising MacKeeper on your system after incompletely removing it. Try this:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
As for VirusScan, Barney is right on the money that it does not come preinstalled on any Mac shipped new from Apple. However you have gotten it, your best bet is removing it. See my Mac Malware Guide for more information that will help you understand and avoid Mac malware without relying on anti-virus software.
http://www.reedcorner.net/guides/macvirus
(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.) -
I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?
Try here
http://support.apple.com/kb/HT1311
when you have UK Cards etc best to change as well -
Is there a way to create my own app store that I can share with employees? I'm thinking apps that we've identified as important or needed, all in one place.
Not exactly your own app store, but close. Apple has an App Store Volume Purchasing Program for Business > http://www.apple.com/business/vpp/
It allows you to purchase apps in any quantity you desire and pay using a company credit card. You will receive a spreadsheet of redeem codes which you distribute to your emloyees. The program guide has complete information > http://images.apple.com/business/docs/VPP_Business_Guide_US.pdf -
why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards -
Hey, I have an unopened iPad mini that I won at work and I'm wondering if there's an upgrade option where I can exchange this for an iPad mini with retina display? Thanks
Take it to an Apple store and ask. All they can do is say no. They may ask for a purchase receipt to make sure it's not stolen.
Cheers, Tom -
How can I edit my apple ID in the app store the enable update some applications because it not my own that is showing
It sounds like some apps were purchased using another Apple ID.
ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another. -
I bought a MBP 13 and I got the £70 App Voucher for being a student, I now want to return the MBP how can I do that? can I just pay the £70 for the app store voucher or what do i need to do?
ThanksIf you have redeemed the voucher for something separate from the computer, then it's a non-issue. If you redeemed it as a price reduction for the computer, then they will return only what you paid less the coupon.
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just updated the lion os x, and now when I try to use my optus dongle, it comes up with the message saying that it won't work because Java Runtime needs to be installed. Help?
Have you run Software Update. You have Java already installed, but it needs to be updated.
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I'm from Brazil, I have an iphone 3gs that does not turn over, would you change in any app store or any authorized?
Have a look at your service options here: Apple - Support - Service Answer Center
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
iPhone Model
Out-of-Warranty Service
iPhone 5
R$ 649
iPhone 4S
R$ 549
iPhone 4, iPhone 3GS,
iPhone 3G
R$ 449
Prices applicable for Sao Paulo. Prices may vary by state due to local ICMS tax. All fees are in Brazilian reais and include tax.
Since your phone is out of warranty, you'll have to pay for your device being replaced. -
I have made new apple account through my app store on my macbook and they have charged me 2 euros for that i am in italy now when i was in dubai and made my apple account they used to charge me nothing may i know why is that ?
Please see below.
iTunes Store & Mac App Store: About payment card authorization holds - Apple Support -
I downloaded the new version of pages about a month ago. Today I tried to open documents that I created and saved with the new version and received a message that I needed to download the new version. The app store shows the download. HUH?!?
I'm not sure what you mean by it making accessing files more complicated. I have both Pages 4.3 & Pages 5.1 icons in my Dock as well as Numbers 2.3 & Numbers 3.1. I continue to use the iWork '09 versions for my everyday needs. As long as the new versions are in your Applications folder & the '09 versions in the iWork '09 folder, Software Update will not have a problem updating them even if Apple should come out with a new update for the '09 versions.
Because I have moved the new versions to an external drive & renamed the apps because I want '09 to be the default apps, I do have to remember to move them back to my applications folder & restore the original names before updating. But since you like the new versions this "complication" doesn't apply to you. -
Hi, I used Firefox 5 under Windows 7 and I noticed that Sync won't works sometimes until I force the sync. I got these messages under about:sync-log :
* 1309507318603 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity.
* 1309507333403 Service.Main DEBUG Clearing sync triggers.
* 1309507350564 Service.Main DEBUG Clearing sync triggers.
* 1309507359554 Service.Main DEBUG Clearing sync triggers.
* 1309507463262 Service.Main DEBUG Clearing sync triggers.
* 1309507487752 Service.Main DEBUG Clearing sync triggers.
* 1309507522877 Service.Main DEBUG Clearing sync triggers.
* 1309507533660 Service.Main DEBUG Clearing sync triggers.
* 1309507546898 Service.Main DEBUG Clearing sync triggers.
Thanks for your help.Hi,
Here I paste the log (today) With first, a forced sync that ended without problem. But after, no sync.
* Starting sync at 2011-07-03 13:54:00
* 1309694040812 Service.Main INFO In sync().
* 1309694040812 Service.Main DEBUG Clearing sync triggers.
* 1309694041479 Net.Resource DEBUG mesg: GET success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/info/collections
* 1309694041480 Net.Resource DEBUG GET success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/info/collections
* 1309694041480 Service.Main DEBUG Fetching global metadata record
* 1309694041480 Service.Main DEBUG Clearing cached meta record. metaModified is undefined, setting to 1308687063.01
* 1309694041646 Net.Resource DEBUG mesg: GET success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/meta/global
* 1309694041646 Net.Resource DEBUG GET success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/meta/global
* 1309694041647 Service.Main DEBUG Weave Version: 1.8.0 Local Storage: 5 Remote Storage: 5
* 1309694041647 Service.Main INFO Sync key is up-to-date: no need to upgrade.
* 1309694041648 Service.Main DEBUG Fetching and verifying -- or generating -- symmetric keys.
* 1309694041648 Service.Main INFO Testing info/collections: {"passwords":1309517879.48,"tabs":1309692995.39,"clients":1309684195.62,"crypto":1301170864.97,"forms":1309684238.31,"client":1309425759.37,"meta":1308687063.01,"key":1291370579.21,"bookmarks":1309532700.77,"prefs":1309692694,"history":1309692995.03}
* 1309694041648 CollectionKeys INFO Testing for updateNeeded. Last modified: 1301170864.97
* 1309694041649 Engine.Clients DEBUG First sync, uploading all items
* 1309694041650 Engine.Clients INFO 1 outgoing items pre-reconciliation
* 1309694041957 Collection DEBUG mesg: GET success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/clients?full=1
* 1309694041957 Collection DEBUG GET success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/clients?full=1
* 1309694041958 Engine.Clients INFO Records: 3 applied, 0 failed to apply, 0 reconciled.
* 1309694041960 Engine.Clients INFO Uploading all of 1 records
* 1309694041961 Collection DEBUG POST Length: 313
* 1309694042209 Collection DEBUG mesg: POST success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/clients
* 1309694042210 Collection DEBUG POST success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/clients
* 1309694042211 Service.Main INFO Updating enabled engines: 3 clients.
* 1309694042214 Engine.Bookmarks INFO 0 outgoing items pre-reconciliation
* 1309694042215 Engine.Bookmarks INFO Records: 0 applied, 0 failed to apply, 0 reconciled.
* 1309694042225 Engine.Forms INFO 0 outgoing items pre-reconciliation
* 1309694042225 Engine.Forms INFO Records: 0 applied, 0 failed to apply, 0 reconciled.
* 1309694042226 Engine.History INFO 16 outgoing items pre-reconciliation
* 1309694042226 Engine.History INFO Records: 0 applied, 0 failed to apply, 0 reconciled.
* 1309694042370 Engine.History INFO Uploading all of 16 records
* 1309694042371 Collection DEBUG POST Length: 11098
* 1309694043009 Collection DEBUG mesg: POST success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/history
* 1309694043009 Collection DEBUG POST success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/history
* 1309694043010 Engine.Passwords INFO 0 outgoing items pre-reconciliation
* 1309694043011 Engine.Passwords INFO Records: 0 applied, 0 failed to apply, 0 reconciled.
* 1309694043011 Engine.Prefs INFO 1 outgoing items pre-reconciliation
* 1309694043012 Engine.Prefs INFO Records: 0 applied, 0 failed to apply, 0 reconciled.
* 1309694043058 Engine.Prefs INFO Uploading all of 1 records
* 1309694043059 Collection DEBUG POST Length: 86507
* 1309694044202 Collection DEBUG mesg: POST success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/prefs
* 1309694044203 Collection DEBUG POST success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/prefs
* 1309694044204 Engine.Tabs DEBUG First sync, uploading all items
* 1309694044205 Engine.Tabs INFO 1 outgoing items pre-reconciliation
* 1309694044389 Store.Tabs DEBUG Adding remote tabs from Le Firefox de axelbsdwork sur Windows NT 6.1; WOW64
* 1309694044399 Collection DEBUG mesg: GET success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/tabs?full=1
* 1309694044400 Collection DEBUG GET success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/tabs?full=1
* 1309694044400 Engine.Tabs INFO Records: 2 applied, 0 failed to apply, 0 reconciled.
* 1309694044406 Engine.Tabs INFO Uploading all of 1 records
* 1309694044407 Collection DEBUG POST Length: 1124
* 1309694044586 Collection DEBUG mesg: POST success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/tabs
* 1309694044586 Collection DEBUG POST success 200 https://phx-sync227.services.mozilla.com/1.1/axelbsd/storage/tabs
* 1309694044587 Service.Main INFO Sync completed successfully at 2011-07-03 13:54:04 after 3.77 secs.
* 1309694316555 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694316556 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity.
* 1309694409807 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694431901 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694439123 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694458028 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694485309 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694493621 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694535127 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694563506 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694607575 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694618425 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694622185 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694628810 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694647470 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694667989 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694671150 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694748953 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309694761475 Service.Main DEBUG Global Score threshold hit, triggering sync.
* 1309695359025 Service.Main DEBUG Global Score threshold hit, triggering sync. -
Question: I have changed my Pple ID. However The PPS Store insists that the cancelled ID is me, and trying to change either the name or password is an endless circle. The email account name I previously used was, I believe, hacked so I terminated the email account. So, apple no longer shows it.
Please help me. I want to get back into the App Store without losing all the apps I've purchased.Welcome to the Apple Community.
Did you create a new a new account or just change the email address on your existing account.
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