Iso 7.1 causing really slow texting
can anyone help me and suggest what i can do regarding slow performance on my 5s, deleted and did a restore as a new phone and the texting worked fine but put my data back on and its back to the way it was running really slow
please help
LdL, is the performance specific to one site? If you quit and relaunch Muse and create a new empty site and work with that briefly, is the performance normal or slow?
How large is your .muse file (in megabytes)?
Are you on Mac or Windows?
Where is the file stored (file server, local hard drive, in Dropbox folder, in Creative Cloud Files folder, etc.)?
Thanks.
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EtreCheck version: 1.9.12 (48)
Report generated July 27, 2014 at 12:39:20 AM EDT
Hardware Information:
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 12:18:52
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Kenichi Kasamatsu (disk0s2) / [Startup]: 499.25 GB (154 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 70
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.nero.HSMMonitor.plist Support
User Login Items:
iTunesHelper
Dropbox
UnlockID
Google Chrome
Android File Transfer Agent
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions:
Open in Internet Explorer: Version: 1.0
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
16% WindowServer
15% Google Chrome
3% hidd
1% fontd
0% Dropbox
Top Processes by Memory:
160 MB Google Chrome
135 MB softwareupdated
98 MB Finder
74 MB mds_stores
74 MB WindowServer
Virtual Memory Information:
321 MB Free RAM
1.52 GB Active RAM
1.20 GB Inactive RAM
977 MB Wired RAM
2.54 GB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Computer really slow, ran a diagnosis, here are the results
Hi, My computer was really slow so i removed some of the lauch/deamon that i could fnd and ran a diagnosis, What else is wrong, what should i do?
here are the results:
Start time: 01:27:56 02/19/15
Model Identifier: MacBookPro8,1
System Version: OS X 10.9.5 (13F34)
Kernel Version: Darwin 13.4.0
Time since boot: 5 days 19:47
SerialATA
Hitachi HTS545032B9A302
SMC
ReadKey for key ALP0 failed with SMC error code 0xb7.
ReadKey for key ALP1 failed with SMC error code 0xb7.
ReadKey for key BILO failed with SMC error code 0xb7.
FileVault: On
Diagnostic reports
2015-02-07 WindowServer crash x2
2015-02-07 loginwindow crash x2
2015-02-11 Dock crash
2015-02-11 PluginProcess crash
2015-02-11 WindowServer crash x3
2015-02-11 iPhoto crash
2015-02-11 loginwindow crash x2
2015-02-12 WindowServer crash
2015-02-12 loginwindow crash
2015-02-12 ptcore crash
2015-02-13 ptcore crash
2015-02-14 Microsoft Excel hang
2015-02-14 Viber hang
2015-02-14 WindowServer crash
2015-02-14 iPhoto hang
2015-02-15 ptcore crash
2015-02-16 WindowServer crash x2
2015-02-16 ptcore crash
2015-02-19 Safari crash
Shutdowns
Feb 16 20:09:25 Cause: -60
Log
Feb 17 14:24:10 check_vol_last_mod_time:XXX failed to get mount time (25; &mount_time == 0x10c8493d8)
Feb 17 14:27:10 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
Feb 17 14:27:11 disk logger: failed to open output file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory). mount point /Volumes/MY GS DRIVE/.fseventsd
Feb 17 14:27:11 disk logger: failed to open output file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory). mount point /Volumes/MY GS DRIVE/.fseventsd
Feb 17 14:27:11 failed to unlink old log file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory)
Feb 17 14:27:11 failed to unlink old log file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory)
Feb 17 14:27:11 unmounting: failed to remove log dir /Volumes/MY GS DRIVE/.fseventsd (No such file or directory)
Feb 17 14:37:36 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 17 14:37:36 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 17 14:38:06 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 20:48:17 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 20:48:17 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 20:48:47 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:25:37 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:25:37 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:25:37 PM notification timeout (pid 37112, iTunes)
Feb 18 21:26:07 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:26:07 PM notification timeout (pid 37112, iTunes)
Feb 18 22:04:47 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 22:04:47 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 22:04:47 PM notification timeout (pid 37112, iTunes)
Feb 18 23:00:12 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 23:00:12 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 23:00:42 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 19 01:16:21 7fff86800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Daemons
com.adobe.fpsaud
com.google.keystone.daemon
com.microsoft.office.licensing.helper
com.oracle.java.Helper-Tool
com.v.helper
net.privatetunnel.ptcore
Agents
com.adobe.ARM.UUID
com.apple.AirPortBaseStationAgent
com.facebook.videochat.NAME.updater
com.google.keystone.system.agent
com.jdibackup.ZipCloud.autostart
com.jdibackup.ZipCloud.notify
com.oracle.java.Java-Updater
com.pharos.notify
com.pharos.popup
com.v.agent
com.viber.osx
Applications
/Applications/Adobe Reader.app
- com.adobe.Reader
/Applications/Dropbox.app
- com.getdropbox.dropbox
/Applications/Firefox.app
- org.mozilla.firefox
/Applications/Google Chrome.app
- com.google.Chrome
/Applications/Internet Explorer.app
- com.microsoft.explorer
/Applications/Microsoft Messenger.app
- com.microsoft.Messenger
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
- com.microsoft.languageregister
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
- com.microsoft.DocumentConnection
/Applications/Microsoft Office 2011/Microsoft Excel.app
- com.microsoft.Excel
/Applications/Microsoft Office 2011/Microsoft Outlook.app
- com.microsoft.Outlook
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
- com.microsoft.Powerpoint
/Applications/Microsoft Office 2011/Microsoft Word.app
- com.microsoft.Word
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
- com.microsoft.ASApplication
/Applications/Microsoft Office 2011/Office/Equation Editor.app
- com.microsoft.EquationEditor
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
- com.microsoft.alerts.daemon
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
- com.microsoft.openxml.chart.app
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
- com.microsoft.ClipGallery
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
- com.microsoft.outlook.databasedaemon
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
- com.microsoft.outlook.databaseutility
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
- com.microsoft.Graph
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
- com.microsoft.outlook.officereminders
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
- com.microsoft.office.setupassistant
/Applications/Microsoft Office 2011/Office/Microsoft Query.app
- com.microsoft.Query
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
- com.microsoft.office.uploadcenter
/Applications/Microsoft Office 2011/Office/My Day.app
- com.microsoft.myday
/Applications/Microsoft Office 2011/Office/Office365Service.app
- com.microsoft.Office365Service
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
- com.microsoft.openxml.excel.app
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
- com.microsoft.SyncServicesAgent
/Applications/PrivateTunnel.app
- 237
/Applications/Remote Desktop Connection.app
- com.microsoft.rdc
/Applications/Rogers One Number.app
- com.Rogers.Rogers_One_Number
/Applications/Skype.app
- com.skype.skype
/Applications/Utilities/Adobe Flash Player Install Manager.app
- com.adobe.flashplayer.installmanager
/Applications/Viber.app
- com.viber.osx
/Applications/uTorrent.app
- com.bittorrent.uTorrent
/Library/Application Support/Google/GoogleTalkPlugin.app
- com.google.GoogleTalkPluginD
/Library/Application Support/Google/GoogleVoiceAndVideoUninstaller.app
- com.google.GoogleTalkPluginUninstaller
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
- com.microsoft.autoupdate2
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
- com.microsoft.error_reporting
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
- com.microsoft.netlib.shipassertprocess
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
- com.microsoft.silverlight.sllauncher
/Library/Application Support/Pharos/Notify.app
- com.pharos.notify
/Library/Application Support/Pharos/Popup.app
- com.pharos.popup
/Library/Application Support/Pharos/PopupConfiguration.app
- com.pharos.PopupConfiguration
/Library/Application Support/Pharos/Utilities/Uninstaller.app
- com.pharos.uninstaller
/Library/Application Support/PrivateTunnel/PrivateTunnel.app
- 237
/Library/Application Support/laser/Agent/agent.app
- com.someproduct.agent
/Library/Printers/Xerox/Filters/commandtoxbds.app
- com.xerox.commandtoxbds
/Users/USER/Downloads/Cyberduck 2.app
- ch.sudo.cyberduck
/Users/USER/Downloads/Cyberduck.app
- ch.sudo.cyberduck
/Users/USER/Downloads/FileZilla 2.app
- de.filezilla
/Users/USER/Downloads/FileZilla.app
- de.filezilla
/Users/USER/Downloads/MediaGet.app
- com.yourcompany.mediaget_dbg
/Users/USER/Downloads/Odin.app
- Odin.Wineskin.prefs
/Users/USER/Downloads/UnRarX-1.app
- com.peternoriega.unrarx
/Users/USER/Downloads/UnRarX.app
- com.peternoriega.unrarx
/Users/USER/Downloads/UofR_SophosMac.app
- org.ahead.UofR_SophosMac
/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookVideoCalling.app
- com.Skype.FacebookVideoCalling
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
- com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
/Users/USER/Library/Application Support/IBM/SPSS/Statistics/20/Eclipse/configuration/nl/en_US/org.eclipse.equin ox.app
- null
/Users/USER/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
- com.tomtom.HOMERunnerApp
/Users/USER/Library/Application Support/WebEx Folder/1326/Event Center.app
- com.webex.eventcenter
/Users/USER/Library/Application Support/WebEx Folder/1326/asannotation2.app
- com.webex.asannotation
/Users/USER/Library/Application Support/WebEx Folder/1326/convertpdf.app
- com.webex.convertpdf
/Users/USER/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app
- com.cisco.webex.Cisco-WebEx-Start
Frameworks
/Library/Frameworks/PrivateTunnel.framework
- null
/Users/USER/Library/Frameworks/SamsungKiesFoundation.framework
- null
/Users/USER/Library/Frameworks/SamsungKiesSerialPort.framework
- null
PrefPane
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane
- null
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
Bundles
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/Flash Player.plugin
- com.macromedia.Flash
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/RogersOneNumber_74057.plugin
- com.Rogers.onenumber
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Printers/Xerox/PDEs/Xerox WorkCentre Pro 232_238_245_255 Accounting.plugin
- com.xerox.print.pde.Accounting_wcp232_238_245_255
/Library/Printers/Xerox/PDEs/Xerox WorkCentre Pro 232_238_245_255.plugin
- com.xerox.print.pde.xeroxfeatures.wcp232_238_245_255
/Library/Printers/Xerox/PDEs/XeroxFeatures.plugin
- com.xerox.xeroxfeatures.pde
/Users/USER/Library/Application Support/Google/Chrome/PepperFlash/11.9.900.117/PepperFlashPlayer.plugin
- com.macromedia.PepperFlashPlayer.pepper
/Users/USER/Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
dylibs
/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/77usx6jx.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib
/Users/USER/Library/Application Support/Firefox/Profiles/77usx6jx.default/gmp-gmpopenh264/1.3/libgmpopenh264.dy lib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
/Users/USER/Library/Application Support/WebEx Folder/1326/cmcrypto-1309.03.2812.2.dylib
/Users/USER/Library/Application Support/WebEx Folder/1326/rtp-10.20.23.0.dylib
/Users/USER/Library/Application Support/WebEx Folder/1326/xml-11.18.32.0.dylib
Contents of /Library/LaunchAgents/com.laser.agent.plist
- mod date: Jan 22 11:26:38 2015
- checksum: 2993121334
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.v.agent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/laser/Agent/agent.app/Contents/MacOS/agent</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ThrottleInterval</key>
<integer>10</integer>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
- mod date: Jan 26 11:41:57 2015
- checksum: 2917329840
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>11</integer>
<key>Minute</key>
<integer>41</integer>
<key>Weekday</key>
<integer>7</integer>
</dict>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchAgents/com.pharos.notify.plist
- mod date: Jul 20 17:48:04 2014
- checksum: 2999610686
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.pharos.notify</string>
<key>Program</key>
<string>/Library/Application Support/Pharos/Notify.app/Contents/MacOS/Notify</string>
<key>KeepAlive</key>
<true/>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.pharos.popup.plist
- mod date: Jul 20 17:48:11 2014
- checksum: 2018977043
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.pharos.popup</string>
<key>Program</key>
<string>/Library/Application Support/Pharos/Popup.app/Contents/MacOS/Popup</string>
<key>KeepAlive</key>
<true/>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
</dict>
</plist>
Contents of /System/Library/LaunchDaemons/com.apple.NetBootClientHelper.plist
- mod date: Oct 29 11:17:20 2013
- checksum: 601108312
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<dict>
<key>SuccessfulExit</key>
<false/>
</dict>
<key>Label</key>
<string>com.apple.NetBootClientHelper</string>
<key>ProgramArguments</key>
<array>
<string>/usr/sbin/NetBootClientHelper</string>
<string>-setSharingNames</string>
<string>-resetLocalKDC</string>
</array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
- mod date: Oct 12 11:53:43 2011
- checksum: 408149527
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARM.UUID</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>12600</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.facebook.videochat.NAME.plist
- mod date: Aug 13 23:48:57 2014
- checksum: 1515274914
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.facebook.videochat.NAME.updater</string>
<key>ProgramArguments</key>
<array>
<string>/usr/bin/java</string>
<string>-cp</string>
<string>/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar</string>
<string>FacebookUpdate</string>
<string>com.facebook.peep</string>
<string>3.1.0.522</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>10800</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
- mod date: Jan 24 19:12:53 2015
- checksum: 2594553491
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.jdibackup.ZipCloud.autostart</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
<string>-n</string>
<string>--args</string>
<string>9</string>
<string>-l</string>
</array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
- mod date: Jan 24 19:12:53 2015
- checksum: 3539620783
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.jdibackup.ZipCloud.notify</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
<string>--args</string>
<string>7</string>
<string>1</string>
</array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
<key>StartInterval</key>
<integer>1200</integer>
<key>RunAtLoad</key>
<false/>
</dict>
</plist>
Font issues: 25
Bad plists
Library/Preferences/com.apple.iphotomosaic.plist
Firewall: On
Listeners
cupsd: ipp
kdc: kerberos
User login items
FaceTime
- /Applications/FaceTime.app
Dropbox
- /Applications/Dropbox.app
AdobeResourceSynchronizer
- /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app
Rogers One Number
- /Applications/Rogers One Number.app
Safari extensions
DivX Plus Web Player HTML5 <video>
- com.divx.DivXHTML5
Searchme
- com.spigot.safari.searchme
Restricted files: 415
Lockfiles: 6
Elapsed time (s): 1303I don't recommend running that script unless asked to do so by me, as I have no control over how the information will be used.
A
You installed a variant of the "VSearch" trojan. Remove it as follows.
This malware has many variants. Anyone else finding this comment should not expect it to be applicable.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.laser.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.laser.daemon.plist
/Library/LaunchDaemons/com.laser.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/laser
/System/Library/Frameworks/v.framework
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
B
"ZipCloud" is some sort of cloud-storage service with a doubtful reputation. The OS X client is sometimes distributed along with malware. Although ZipCloud may not be malicious itself, it should be deemed suspect by virtue of the company it keeps.
To remove ZipCloud, start by backing up all data (not with ZipCloud itself, of course.)
Quit the application, if it's running, and drag it from the Applications folder to the Trash.
Triple-click anywhere in the line below on this page to select it:
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a file selected. Move the selected file to the Trash.
In the same folder, there may also be a file named
com.jdibackup.ZipCloud.notify.plist
Move that to the Trash as well.
Log out or restart the computer and empty the Trash.
C
The following Safari extensions are malicious and should be removed in the Extensions pane of the Safari preferences window:
Searchme
Do the equivalent in the Chrome and Firefox browsers, if you use those. Never install any extension with the words "Spigot," "Conduit," "Genieo," or "Trovi" in the description.
D
Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Back up all data before proceeding.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?
First, back up all data immediately unless you already have a current backup. If you can't back up, stop here. Do not take any of the steps below.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail | awk '/:/{$4=""; print}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
HTML in TreeCellRenderer (JLabel) really slow
Hi,
I've used HTML in my TreeCellRenderer to make the node (ie the JLabel) display a formatted text, both bold and italic + an icon. It looks great, but it's really slow. I've run it through JProbe and it seems like the call to label.setText(x) creates thousands of extra objects and is taking a lot of time. Is there a way around this?
I've searched the forums but can't find a soultion. I also found this:
http://developer.java.sun.com/developer/bugParade/bugs/4792592.html
What I want is to be able to change color for each node in the tree plus use bold and italic text within the same label.
/sI had this problem with setting HTML on all the cell in a JTree.
The problem is caused by the renderer parsing the html and building a view like a JTextArea does. This is what causes the large number of objects to be created. This is done every time the cells are painted which is a big problem when scrolling the tree.
To solve it I extended the DefaultTreeCellRenderer to cache the generated html views as they are created using the client property called "html" as follows:
public class FastHTMLCellRenderer extends DefaultTreeCellRenderer {
Map views = HashMap();
public Component getTreeCellRendererComponent(JTree tree, Object value, boolean
selected, boolean expanded, boolean leaf, int row, boolean hasFocus) {
Object view = views.get(value);
if(view==null) {
// generate the html for the value
setText("<html>....." + value + "</html>");
views.put(value, getClientProperty("html"));
else {
putClientProperty("html", view);
}This improves the performance dramatically but has the issue that the views should be removed from the cache when the values are removed from the tree model.
This also applys to JTables and other CellRenderers. -
Photoshop CS6 won't launch and when it does it's really slow...help?
Hi,
So my copy of Photoshop CS6 sometimes won't launch and when it does manage to launch fully, it's really slow. I mean ridiculously slow. The only times when I can get it to run even remotely quick is if I shut down my computer, and then restart it and then start up Photoshop CS6 as the first program. Even then it slows down after a while. (And I only have a firefox browser open usually, never more than a couple of tabs at once, so it's not a bandwidth issue)
Here are my comp specs:
Samsung
Processor:
AMD A6-3420M APU with
Radeon (Tm) HD graphics 1.50 ghz
Installed Memory (RAM) - 4.00 (3.48 usable)
64 Bit operating System running on Windows 7 home premium, service pack 1
I also did just recently install the new update Adobe had for Photoshop, so that's up to date.
It's getting really frustrating! I have another program I'm using in the meantime (Paint tool Sai), but I'd really like to use Photoshop CS6.....
Any help would be greatly appreciated!Make sure you updated the drivers from AMD's website, not Microsoft.
Make sure you are running the 64 bit version of Photoshop, not 32 bit.
Disable all third party plugins, and try disabling system utilities (we've seen font managers, antivirus, disk backup software, etc. cause slowdowns due to bugs in those utilities). -
My MacBook Pro is REALLY slow after a week of running Yosemite perfectly
I have a MacBook Pro (about 3 years old) and I have never had any problems with it.
When Yosemite was released I updated and my MacBook ran perfectly and faster then before for a little over a week. Then all of a sudden it became SO incredibly slow. There is a waiting time on everything that has to do with a computer; from when I make a keystroke to the letter actually pops up on the screen, when I click an icon to launch a program, and so - I think you get the picture. Always the **** rainbow circle.
I have searched so many forums online and tried a lot of different things such as re-indexing spotlight, the "Hold down the left shift, option and control keys together with the power button-trick", various "sudo" commands in terminal, cleaning out junk (not in a very structured matter, just old files I didn't need anymore). To be honest I have no idea what I am doing, I just try whatever the smart people in the forums suggest.
I am lucky to have very recently been gifted a brand new MacBook Pro retina bla bla bla, which I am writing this from now, so it's not really an emergency situation. It's just really annoying to have a MacBook I can't use and that also has ALL of my previous work and programs on it.
SO here's another question: I would just really like to back my old MacBook up using Time Machine but as the MacBook is REALLY SLOW so is the back up process. At first it was stuck on "preparing" but I figured it was because my 500GB TM external harddrive was too small, so I bought a new 1TB external harddrive. Right now my old MacBooks is performing a back up and has passed the "preparing" stage, but after around 20 hours it has no time estimation and has only backed up "1.28 GB of 98.29 GB" and I feel like this is WAY too ineffective and really shouldn't take that long. I cant wait 100 days for this thing to back up ?!?!?!?!
So basically I have a seriously slow MacBook Pro, so slow it actually cannot be used and so slow it cannot back up.
I tried using Migrant Assistant via bluetooth to my new MacBook, but as you probably have guessed - over 24 hours later it was still stuck, and I also had my doubts because I thought if the slow, demonic MacBook would simply just infect and possess my new, pure, virgin MacBook.
So this was probably confusing.
To sum it up:
- I am a girl and I am a technical neanderthal <3
- I have 2 MacBooks; one slow, one brand new - both running up-to-date Yosemite and other updates are on fleek
- It would be ideal for me to use Migrant Assistant to set my new Macbook to what I'm used to - can this be done without screwing up my new MacBook?
- I can't seem to get TM working on my old one - can I bring my iPhoto and iTunes library to safety manually (like my other folders)?
- I have not been a good girl, and that means my latest TM back up was from April 2014, can I just run this when I have rescued everthing and then it might not be as slow?
I really don't want to just wipe it completely, as I don't want to lose the programs I have installed - it's just such a hassle to reinstall and codes and what not.
Extra info if it's necessary to anyone:
I have monitored the CPU% for some time in the Activity Monitor and when literally no programs but the Activity Monitor is open and the CPU% of free CPU is 98% the computer is STILL ----------- SO --------------- SLOooooooooow..... ( just to clarify I have checked if there's random program that takes up all the CPU; there's not). Also I have no clue what CPU is so, if I have used it in a weird way in these sentences, please forgive me.
Product:
MacBook Pro (13", primo 2011)
OS X Yosemite version 10.10.1
Processor: 2.3 GHz Intel Core i5
Memory: 4GB 1333 MHz DDR3
Startup Disk: Macintosh HD
Graphics: Intel HD Graphics 3000 384 MB
Memory:
215.31 GB free out of 318.84 GB
My System Memory looks like this at CPU% = 1.15 right now :
"real memory" : 38.9 MB
"virtual memory" : 2.48 GB
"shared memory" : 20.4 MB
"private memory" : 10.6 MB
I have no idea what any of this means or if it has any significance, but it said that I should include it.
Also - my battery has been telling me "service battery" for a LONG time and then it switched to "replace soon" som time ago. Can't really see what this has to do with anything but whatever.
I really really really hope that someone can (and want to) help me. It's not that I don't want to take it to any Mac-certified store, it's just I live in Denmark and the people who work at these stores always just say that they can "wipe it clear" so it's "as good as new" for a 100 bucks. We don't have Genius Bars and stuff..... I would really be so happy if ANYONE have just ANY solution to what would be a good idea to do now.
THANK YOU SO MUCH in advance
Anne KatrineAlso - my battery has been telling me "service battery" for a LONG time and then it switched to "replace soon" som time ago. Can't really see what this has to do with anything but whatever.
That could conceivably explain all the problems you're describing. Replacing a Mac's battery should not be postponed since a failed battery will cause other problems to occur. It is also possible that its hard disk has failed, which means the information on it may soon become unrecoverable.
... my latest TM back up was from April 2014, can I just run this when I have rescued everthing and then it might not be as slow?
If that Time Machine backup remains intact, it may be the only viable means of recovering that Mac's information. I suggest you do not attempt to restore its contents to your ailing Mac.
Given that you are having trouble creating a newer Time Machine backup you should stop using that Mac immediately and have it serviced as soon as you are able. Do not take it to anyone other than Apple or a service facility authorized by Apple, for the very reasons you explained. If there are no Apple Stores in your vicinity search for an Authorized Apple Service Provider using the Contact Us link below. Use one of the options that appear under Contact Apple Support. The language on that page will be different for your location. -
My Macbook Pro is running really slow and programs keep crashing
I have a 15" MacBook Pro (Mid 2010 Model) that is doing my head in, as it runs really slow most of the times as soon as I open more than one program (especially if I use Excel or Word of course). I ran the EtreCheck and the result is below, hopefully this will help some of you guide me in the right direction?
Most of my memory (over 200GB) is used up by "OTHER", any idea what that could be and how I could easily free up space?
Thanks a lot
EtreCheck version: 2.1.8 (121)
Report generated 17 April 2015 08:02:01 BST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 155
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:16:25
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (64.39 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
JMicron Samsung S2 Portable 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (70.54 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0 - SDK 10.9) [Click for support]
/Library/Extensions/tap.kext
[not loaded] foo.tap (1.0) [Click for support]
/Library/Extensions/tun.kext
[not loaded] foo.tun (1.0) [Click for support]
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
Startup Items: ℹ️
tap: Path: /System/Library/StartupItems/tap
tun: Path: /System/Library/StartupItems/tun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.logmein.hamachimb.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[failed] com.rim.BBLaunchAgent.plist [Click for support] [Click for details]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.hamachix.tuncfgd.plist [Click for support]
[running] com.logmein.hamachi.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[failed] com.rim.BBDaemon.plist [Click for support] [Click for details]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Skype Application (/Applications/Skype.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
Spotify Application Hidden (/Applications/Spotify.app)
BlackBerry Device Manager UNKNOWN Hidden (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.935 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
1Password
Evernote Web Clipper
WebRank SEO
Audio Plug-ins: ℹ️
EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
CallRecorder: Version: v2.5.14 - SDK 10.8 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Trusteer Endpoint Protection [Click for support]
VLC Streamer [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 254.45 GB
Destinations:
SAMSUNG [Local]
Total size: 999.86 GB
Total number of backups: 36
Oldest backup: 2012-04-09 11:47:32 +0000
Last backup: 2015-02-05 20:06:09 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
11% WindowServer
4% Safari
1% Skype
0% Dropbox
0% rapportd
Top Processes by Memory: ℹ️
241 MB Skype
206 MB Safari
172 MB Spotify
129 MB mds_stores
120 MB Finder
Virtual Memory Information: ℹ️
2.49 GB Free RAM
4.03 GB Active RAM
844 MB Inactive RAM
1.23 GB Wired RAM
2.80 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 17, 2015, 07:54:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-075425_[reda cted].crash
Apr 17, 2015, 07:42:57 AM Self test - passed
Apr 16, 2015, 10:33:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PDFpen_2015-04-16-103324_[reda cted].crash
Apr 16, 2015, 08:07:28 AM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-16-080728_[redact ed].cpu_resource.diag [Click for details]
Apr 14, 2015, 07:13:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-04-14-191357_[redacted].crashLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
this morning I had 2 tabs open was trying to open my bank web site and it seemed to respond really slow so closed firefox and opened Safari instead the site still responded slow but finally opened when I closed and went back to firefox it would not open can't re-install it or delete it or basically anything nothing is opening
<u>'''Kill Application'''</u>
In Task Manager, does firefox.exe show in the <u>'''Processes'''</u> tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''<u>Causes and solutions for Firefox hanging at exit:</u>'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
<u>'''Safe Mode'''</u>
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes <u>'''before'''</u> starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling <u>'''one at a time'''</u> until the problem reappears. <u>'''You MUST close and restart Firefox after EACH change'''</u> via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window. -
Hi There, I have just started using ps and lr today after downloading it. It is going really slow and taking a long to do one thing.
I us a Mac and I keep getting the spinning rainbow ball. I also had an error come up saying 3D features require a minimum of 512mb of vRAM. PS has detected less than that on your system. Updating the diver of your graphics card may resolve the issue. ...
Then it sends me a link to adobe..
What does this mean? Is this causing the slowness? I don't think I am using anything to do with 3D..
Thank youThis forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/lightroom
http://forums.adobe.com/community/photoshop -
After Effects CC really slow in response
Hallo and sorry for may bad english!
So,my nightmares with CC continues!
I have serious lag when i do almost everything in AE. Press CTRL+Z i have to wait,press CTRL+A...wait...press P...wait....press the spacebar for move the preview window...wait for the hand...so the problem i think is clear (by the way,camera tools are really really slow!)!
My system specs: GTX680 4GB (latest drivers),Intel DX58SO mobo,12GB of ram DDR3 triple channel (fast enough),I7 980x.
With the same setup in CS6 all works smooth. Fresh install of CC,i have only Encore CS6 on my machine. All is up to date. Win 7 Professional SP1.
Multiprocessing is turned off,GPU acceleration on (i use 3000MB texture memory). I have read of many people that have the same problem on the net. I'm opening new projects,not from CS6.so that is not the problem. No internet connection,no antivirus scanning.
What may cause this problems? I'm on the way to remove AE CC and go back to AECS6 to work smoothly.
Thank you and hope to find a solution really soon,
bests from Italy,
RobertoHere's what we know about the issue with slowness when clicking to open a menu or when using a keyboard shortcut. (We're still digging, though, so it may turn out that some of this is incomplete or incorrect.)
Because of a change for After Effects CC (12.0) that shows the activated user in the menus, After Effects is checking a file on disk each time that menus are accessed. Because of the way that we implement keyboard shortcuts, this also means that the file is checked each time a keyboard shortcut is used.
On computers where disk access is slow (e.g., because the disk is slow, the bus is slow, or something else is reading from the disk at the same time), this simple check of a file can add a noticeable amount of time---maybe half a second or even a couple of seconds in some cases.
We are in the process of fixing this. It is my hope (but not a promise) that we'll be able to have a good fix in place for the next update, which we're targeting for September.
In the meantime, here's how you should be able to mitigate the problem:
Make sure that your software is installed on the fastest disk that you have, preferably an SSD. If you don't have an SSD, then at least make sure that your software (applications and OS) are not stored on the same drive from which you're reading footage or to which you're writing output files. And certainly don't run applications with high disk access (like WinZip or anti-virus software that intervenes at every disk access, just for a couple of examples) while you are working with After Effects. (BTW, this is all good advice for high performance even without this bug.)
If you make these changes and notice an improvement, let us know. Actually, let us know either way so that we can collect more information.
So, how did this get past us? I think that it's because we tend to test on computers that are set up as I describe above, including tending to use SSDs and having our disk access spread across multiple disks. That said, we do apologize for letting this get out and inconvenience you. -
My Macbook Pro suddenly became really slow
3 Days ago my Macbook Pro suddenly became really slow. I can't run anything without my computer freezing. I've had my Macbook Pro since mid-2012 (21 months). The first thing i did was check my activity monitor, which said that I was apparently using 4 GB (half) of my Macbook Pro's RAM, even though nothing was running. The process that was using the most RAM was kernal.task, which was only around 600mb of RAM. All the processes RAM amounts only added up to around 1 GB, not four. I can't even open safari without my computer freezing. The amount of RAM being "used" on my computer slowly started to increase, even though nothing was running, until it got to all 8 GB being used. When i restart my computer, it goes back to 4 GB and starts to rise again. My processor, on the other hand, is doing nothing. Its acting normally. How do i get my computer back to its usual performance?
Hardware Specifications
13-inch Mid-2012 Macbook Pro
Processor: 2.9 GHz Intel Core i7
Memory: 8 GB 1600 MHz DDR3
Graphics: Intel HD Graphics 4000 1024 MB
750 GB HDD
OS X 10.9.2Since you are using Mavericks OS, the amount of RAM being used is inconsequential but the 'pressure' is. If green is showing then the RAM usage is normal. This is a change fro prior OSX's.
The usual problem will lie with the HDD, It may be too full or needs to be repaired or replaced. Go into OSX recovery and select from the 4 option menu Disk Utility. Choose First Aid and run Verify and Repair.
(Start the MBP with the OPTION key down and select the recovery partition)
If that does not solve the problem, try a safe boot:
http://support.apple.com/kb/ht1564
If the MBP responds 'normally' that usually indicates that there is a third part application that is causing the problem. They have to bedeleted and reinstalled in a systematic way so that you can identify the culprit.
Ciao.
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