ISP and Apple can't help me...
I'm getting frustrated with my iPod Touch. I can't connect on Internet and set up mail. I have a wireless modem and a router (Linksys WirelessG 2.4) -- the signal comes through at full strength on the Touch, but nothing shows up in the router or DNS settings.
I spoke with Apple -- they told me to call my ISP (Cox). They also told me my IP address is incorrect on the Touch (it shows a 169. address and should show a 192.).
I called Cox -- they told me there was nothing they could do (but offered up the phone # of an independent pay service to troubleshoot the problem -- mind you I pay Cox $200 a month for services, thanks for the help...).
Anybody know what I'm doing wrong? How do I get the router on board with this Touch? How do I get the IP address to change?
No question -- I am a novice with the computer stuff...
Thanks in advance for any suggestions...
To me it looks like the problem is not connected with the iPod touch. It looks like DHCP of your router does not work or is disabled. This protocol is usually used to give devices a proper IP-address. So how do you connect your computer (Mac or PC?) to the router? You could either give the computer a fixed addres by typing it into the computers network settings or use "automatic", which means DHCP.
If a fixed address is used, there is probably no DHCP-Service enabled at your router. In this cas you should figure out the IP-Range of your network (probably something like 192.168.1.xxx, where "1" could be some other value and "xxx" needs to be different for each device). So if you have the IP-address of your Computer (to be found in network settings or on commandline with "ipconfig" (Win) or "ifconfig" (Mac or Unix), you could choose to setup a fixed IP for the iPod, different in the last value (e.g.: PC is 192.168.1.2, iPod could be 192.168.1.5).
The other possibility is to check your router and enable DHCP, set a Range for proper IP addresses. In a somehow advanced environment with many computers you can also bind your iPods MAC-address (unique Hardware address of the WiFi-Interface) to a certain IP-address - in this way you always get the same IP-address and you can easily filter different devices and prevent unwanted use of your router.
Sorry, if my description was too complex. But this topic is related to how IP networks and routers work, not special to the iPod.
good luck,
EffBee
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