ISScript.MSI Problem

I'm hoping someone can offer some advice. I have tried numerous times to download the updated ITunes/Quicktime software. In each instance I get an error message that indicates the ISScript.MSI file on my computer is outdated.
I have windows XP and have thus gone to Windows to try and downloae this file with no success.
Does anyone have any ideas on how or where I can go to update this file in order to update itunes?
Thanks!
Dell Dimension 4400; Dell Dimension 2400; and a Gateway M405 Laptop; Windows XP

I followed your instructions, uninstalling the installshield engine and installed the Driver 11 install. ITunes was updated (Bravo! and thanks for your help with this) but another issue has now surfaced.
After the install was complete, a message popped up indicating a software update was available for the Ipod Mini. I clicked on this and during the install, received an error message.
Now, I can turn on the mini but no menu is available. How might I address this newer issue?

Similar Messages

InstallScript & ISScript.msi problem

I have tried to install the new iTunes numerous times on this horrible operating system (Windows XP Pro) and it keeps giving me the message that the InstallScript needs updating to install the file. I have tried the mainstream solutions for this, such as getting a new/corresponding version of it; however, nothing seems to work. I would like to solve this issue and once and for all buy my iPod Shuffle already!
Thanks in advance!

I solved the problem by installing an old version of iTunes (6.0.5.20) and then attempted to install the newest version (7.1.5), and it worked!
I can't wait to get a MacBook, because Windows is unbearable.

IsScript.msi Needed yet when downloaded still doesn't work....huh?

Okay. I just recently got the new remastered IpodNano and they told me too update my Itunes. Not a problem. So I downloaded Itunes 7.01.8 and then when its installing a message pops up that I need to download Isscript.msi. Thing is I do have it. But its outdated (version 6). So I updated and to version 7.01 and greater but it still wont worker. I even downloaded version 8 and 9 but its still popping up the same message. I've never experienced this problem before. What's up? Seriously I might return this peice of junk if my Itunes wont bother to work.
Help?

I think you got an adware or other bad software on your system.
While some web sites may want you to use '''their''' comm program,
the site you should be on would not tell you what program to
use. Also, did the message include a link for Firefox? Was the
download from Mozilla? If not you may have a bad version.
What is the web address you are having trouble with? Is the FF
program you have from Mozilla? Have you tried Windows
internet explorer anyway?

Installation iTunes 5 Win XP isscript.msi outdated

I can't install, upgrade, to iTunes 5. The error says: Install the latest version of isscript.msi How do I do that?

yeah, I went back and changed it, thanks. I'm so used to my Mac that it didn't even occur to me that it defaults on OSX

Quicktime and ISScript.msi Error

While trying to install the newest Itunes (7.0.0.70) I recieve an error about my ISScript.msi is older than the version required to run this setup.
The same error with the stand alone Quicktime (7.1.3.100)
Asking google had me [ Right Click the .exe -> Properties -> Version ] to check which ISScript.msi was required. I followed the link to version 7 and had no success with that. I also tried version 8 and version 9 with no results. Tried each of them by them selves, all 3 installed at once, and with deleting my old verion of ISScript.
Any huge things I've missed or simple solutions other than to keep using my old version or wait for a new one?

What worked for me - part of it was a tip on another
similar message (I did a search for "isscript.msi"
and limited it to the Windows forums - something like
15 messages.
Anyway, what I did was run the "Windows Installation
Clean-up" program - you can find it at microsoft.com.
I had it clean-up Itunes and Quicktime - it basically
uninstalls them. It just uninstalls the program -
your music & other files are left untouched. I then
ran the new iTunes setup and it went through without
a hitch.
I had tried the tips for going to Installshield and
installing all the various versions up to version 11
with absolutely no luck in getting iTunes to install
successfully.
What tipped me off was someone posted that the iTunes
7 setup needs the isscript to uninstall the earlier
setups of iTunes and QuickTime, but for version 7 &
above, Apple's not using Installshield's isscript. So
then I thought that if version 7's going to uninstall
the prior versions anyway, what did I have to lose by
doing the Windows Installation Clean-up? Worst case
was version 7 wouldn't install, and then I'd just
reinstall version 6.
But it worked - what a relief! I was able to download
& install version 7 perfectly on my laptop on the day
it became available, but in the ensuing several
weeks, I had absolutely no luck getting it installed
on my desktop computer, which is where the bulk of my
music library's installed.
Thanks a lot for the info. It worked for me and ended a week of frustration. Wouldn't you think Apple would supply the software to do this when you purchase the product.
Thanks again
Dave

Isscript.msi too old?

I have tried uninstalling and re-installing iTunes, I tried installing older versions of iTunes... I update my Windows Software faithfully!!!
I've tried upgrading the windows intaller, but my computer says I have the latest...
I have Windows XP...
I bought my daughter a nano for her b-day w/a $25 gift certificate, we were able to use the software and redeem it, but when we try to purchase songs I am told to upgrade to iTunes 7.0.2, so I do, then I get an error message that my isscript.msi is too old, which I figured out is the Windows Installer and I have 11, which is the latest version of Windows Installer, I am so frustrated...
When I go into my add/remove programs it says that I have version 3.1 Windows Installer, I am afraid to delete it b/c it says that it is used by other programs.
Can anyone help???
Dell Dimension 8250 Windows XP

just doublechecking, chapkit. did you use the following set of instructions when you installed the fresh engine, or did you use a different set?
Update to the Latest InstallShield Installation Engines
what version of the InstallShield engine did you install?

I am trying to install itunes 7 , isscript.msi error

I tryed installing itunes at my girlfriend house...all was going ok till a while during the instalation. they said her isscript.msi was to old, we tryed EVEREYTHING. I returned to my house and i tryed installing it and it worked perfectly. She just bought the new ipod nano and she really want it to work so i need help. plz help us:)

Item or object?
For "Object already exists" or "Access denied" errors when installing try opening Control Panel > Programs and Features > View installed updates then checking for Security Update for Microsoft Windows (KB2918614). Uninstall if you have it, then reboot and try installing again.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Captivate 2 isscript.msi error when Installing

When i'm trying to install abode captivate 2 on a win xp, it
bring me the error
1:The InstallScript engine is missing from this machine. If
available, please run ISScript.msi or contact your support
personnel for further assistance.

Hi x001z and welcome to our community
If you are installing from CD-ROM, one thing to try is to
copy the installation file to your hard drive first. Then try the
installation. You are installing to your local C drive, no? If not,
you should be. I don't think it will allow installation on a
network.
Beyond that, you might try using the following link to
contact Adobe Support:
Click here to contact
support
Cheers and best of luck to you! Rick

Problems Because Of Old ISScript.msi

After updating everything I could I still cannot update my ISScript which doesn't allow me to install the newer versions of Itunes and Quicktime which is needed to run the newer Ipod Nano 2 Gb
Please help

I am wondering if possibly the newer version of the Ipod Nano could work with the older version of Itunes?
But thinking about it I remember is says that the version of Itunes I have doesn't support my Ipod nano 2gb...
Hmmm any suggestions people?

Problem with isscript.msi

I am trying to download iTunes 7, and I get this error:
The InstallScript engine on this machine is older than the version required to run this setup. Help!

The InstallScript engine on this machine is older than the version required to run this setup.
although the itunes 7.0.x installers are not InstallShield-based, previous versions were. so the InstallShield engine is required for the uninstall of the previous versions.
let's first try installing an engine version 11, as per the instructions from this document:
Update to the Latest InstallShield Installation Engines

CrystalReports.msi problems

Hi,
Everyday for the last 3 weeks I get a pop up window stating that there is a new patch/update for Crystal Reports XI Release 2. I have downloaded this patch/update but when it installs the following things occur.
A window appears with the following message:
Please wait while Windows configures Crystal Reports XI Release 2.
Then after a minute or so another window appears with the following messages:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'CrystalReports.msi' in the box below.
I have searched my hard drive for the file CrystalReports.msi and found this file at this location "C:\CRXIR2SP2Patch" and this location "C:\Program Files\Business Objects". After entering these alternate paths I get the following error:
The file 'C:\.......\CrystalReports.msi' is not a valid installation package for the product Crystal Reports XI Release 2. Try to find the installation package 'CrystalReports.msi' in a folder from which you can install Crystal Reports XI Release 2.
I have even put in the original CD that I installed Crystal Reports XI from and pointed to that and it still gives me the same error.
So my question is, how do I fix this?
It is becoming an ever increasing problem because this is occurring when ever I try to install any software. For example, I own some software to run furnace surveys with and I can't install it because the same errors as above appear during the installation of that software. I tried to install software to configure a bar code scanner on my computer today and again I got the same errors as above. So this problem is not just annoying anymore it is actually preventing me from installing any other software.
I am running Microsoft Windows XP Professional Version 2002 Service Pack 3.
Please help,
~Andy

I got around this problem somehow but I don't remember how. Crystal Reports has been running fine on my computer until today. I booted up my computer and launched Crystal Reports and now I get the same error as before:
Please wait while Windows configures Crystal Reports XI Release 2.
Then after a minute or so another window appears with the following messages:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'CrystalReports.msi' in the box below.
I have searched my hard drive for the file CrystalReports.msi and found this file at this location "C:\CRXIR2SP2Patch" and this location "C:\Program Files\Business Objects". After entering these alternate paths I get the following error:
The file 'C:\.......\CrystalReports.msi' is not a valid installation package for the product Crystal Reports XI Release 2. Try to find the installation package 'CrystalReports.msi' in a folder from which you can install Crystal Reports XI Release 2.
I uninstalled CR and reinstalled it and the same thing is occurring. Why is it so difficult to install this software? The designers of this software package really need to address this issue since it looks like so many people are having this problem.
As of right now I can not do my job which is writing/updating reports for the company I work for. I have spent half of my day trying to troubleshoot this problem again and have not got any actual work done. Now I have to explain to my manager why I'm behind on getting updates for my reports out.
Very upset about this software program.
~Andy
Edited by: Andy Olah on Dec 18, 2009 12:55 PM
Edited by: Andy Olah on Dec 18, 2009 1:34 PM

Unable To Install New Version of iTunes (iTunes.msi problem?)

fyi, i also have an iPhone
error message:
the feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes.msi in the box below
C:\Documents and Settings\Owner\Local Settings\Application Data\Apple\Apple Software Update\
This is as far as I can go in the installation of iTunes, so I am also unable to get the new iPhone firmware update.

When you get this network resource message, you usually need to do an installer file clean up.
Here is a method for removal of iTunes with installer clean up:
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete and file or folder called Quicktime.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
===

ISScript.msi old. Quicktime won't intialize

I have downloaded the .msi file needed for the installation of itunes but the program still looks for it. Now Quicktime won't work at all. Help!!!

I found an answer to this question!!(with help!!)
go here:
http://www.devhardware.com/forums/software-27/new-itunes-and-quicktime-problems- 97797.html
(click on the first url about a windows install clean up)
and download it then open the program and delete any old quicktime traces (for me it said quicktime 7.0.4 but it could be any old quicktime) after deleting it then try and download itunes (or just quicktime... doesn't matter) and if it still won't let u then u are on ur own

ZAV installing MSI problem

Hi,
I have build several MSI and EXE's. When i install the first msi there is no problem. From the second on i receive the message: "Unable to install because a newer version of this product is already installed."
What do i wrong and how to resolve this problem. The exe's are working fine.
thanks
Herman

Originally Posted by plus2plus
I don't know what way you try to install. Try again follow any one way. This is 2 ways to install Snow Leopard installed on the MSI P45 NEO F:
Make sure your Snow Leopard drive is partitioned as GUID for guide 1.
I named the partition Snow for guide 1.
You need an install of Leopard for guide 1, with the latest chameleon installed as the boot loader.
Guide 1:
First, insert the Snow Leopard DVD and go to /Mac OS X Install DVD/System/Installation/ and Open OSInstall.mpkg. When it's finished installing, open OSX86Tools and select Install Kexts.
Install fakesmc.kext from Netkas with OSX86Tools. Now reboot and select Snow in chameleon and boot with cpus=1 -v. It takes a little while to boot, but if it takes more than 10 minutes, it failed.
Onboard ALC888 needed AppleHDA.kext and HDAEnabler.kext for 64 bit. Both are attached to this post.
I have an nVidia GeForce 9500 GT 1gb with qe/cl enabled in Snow Leopard, but not in Leopard.
I used an Intel Core 2 Duo E8400 in the guides.
I attached a picture of my Snow Leopard install. If you have any trouble, just post a comment.
UPDATE: 10.6.1 recently came out. You can use Software update to install, then just reboot, and you are running 10.6.1.
UPDATE 2: 10.6.2 is out. Follow these instructions:
First, download the 10.6.2 update from Apple, then launch Kext Helper b7 and drag fakesmc.kext into Kext Helper. Then, upgrade using the downloaded DMG, but before rebooting, click Easy Install in Kext Helper. When it gives the succession window, go back to Installer and click reboot. Now you're running 10.6.2!
EDIT: tadbattery has told me how he updated to 10.6.2. It is a simpler way, which doen't require messing with kexts:
First, backup your kernel in 10.6.1 with OSX86Tools, update using the downloaded delta update, then reboot into a second install (maybe Leopard or Snow Leopard) and use OSX86Tools to restore the kernel to the new 10.6.2 system. Then, reboot into the 10.6.2 installation.
Guide 2:
Just download Psystars free RebelEFI boot disk. It installs Snow Leopard, but gives an error "Unable to make computer start up from Hard Drive". Just ignore the message, reboot and boot from RebelEFI CD and select Hard Drive. Once you get to the Desktop, you need to install the latest Chameleon, or buy RebelEFI. I modified my com.apple.boot.plist to get QE supported.
UPDATE: I have changed a couple of steps, so it doesn't seem so confusing or need second partitions. There is also a fix for AppleIntelCPUPowerManagement.kext without removing it; Just use fakesmc.kext from Netkas.
EDIT: For those who need them, but can't find AppleHDA.kext and SleepEnabler.kext for Snow Leopard X64, I have attached them to this post.
UPDATE: I recently found out that the kexts from TechnoJunkie are not required. Just use fakesmc, as said in the guide. If you did install them, don't remove them, you will get a kernel panic.
UPDATE: There is a better kext than VoodooHDA, which fixes crackling sound after waking from sleep, and microphone. I have replaced it in the attached file.
UPDATE: I will no longer be updating this guide, as I now have a Dell Studio laptop, and have given my MSI to a friend.
What the... ?

Isscript.msi out of date, newer version required. huh?

Just got a new ipod for hubby and tossed it on the cp like i have in the past for registration and synching. Well not this time, I got the message that this ipod cannot be used on my current version of itunes, i need to upgrade to v8, ok sat for 8min then get error that states that my isscript is not up to date, obtain new verion or contact personal admin. Im not a pc whiz but i searched the web and fnd all sort of things to try but nothing worked, one tells me to alter the registry in the installshield/11 but how the heck do you do that. I have read this was a big issue for upgd to v6 for many in 2006, but i have v7 (7.6.2.9) so if anybody has any answers this would be helpful, i have downloaded plenty of software now in the last 48hrs and none has given me this msg but itunes. so i am isolating it to a itunes/apple issue.

Itunes hasn't used InstallShield for some time, so it must be one of the uninstalls that is giving trouble. It may be possible to fix this by doing an manual removal and installer cleanup.
Here is a method for full removal of iTunes and related programs with cleanup if any of the uninstalls fail.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

ISScript.MSI Problem

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