Issue after purchasing from apps store for New IPad

When I purchased apps from apps store for New IPad, it keeps pops out the information with " cannot connect to the iTune store," but my wifi are going well on the safari for every browsing, skype ...etc., even browse the apps store, I tried to reset the iPad once. It went to normal just for a while, it is not working again now, anyone know what's going on on my IPad or any way to solve ? .. thx

I've encountered a similar issue after having restored my iPad from a backup saved on a MBA. All PDFs (+100) are gone. The customized headings of the categories are still available but no more PDF. I guess that those PDFs were saved on the MBA during the synchronization of my iPad via iTunes. Is there a way to restore them ?
IOS 7.0.3
OSX 10.7.5
iTunes 11.1.2 (31)

Similar Messages

How can I use apps that I have purchased from Apps Store for Mac on my iPad2?

how can I use apps that I have purchased from Apps Store for Mac on my iPad2?

Thanks, varjak, it is too easy to fall into use of jargon assuming everyone understands what it means.
One additional point in all of this, not all "iDevice" apps run on every "iDevice". Some are customized for a specific device, or class of devices such as the iPod/iPhone with their smaller screen. Others for just the iPads for their larger screens. So the user needs to be sure they are getting an app that will work on their specific device.
And to Phoneboone, you do need to purchase the app again if it is for a different class of equipment. When you are looking at apps such as iWorks for the Mac and iWorks components for the iPad, the iPad versions are very inexpensive. Pages is only $10 (US) which is really cheap for such a good word processor that reads and saves in the MS Word format.
Anyway, search for what you need and just enjoy the convenience of so many options for apps.

Can't purchase from App Store on my ipad

Today I tried to purchase from App Store on my ipad, but get a dialogue box that says cannot get URL. Not a problem on iPhone

Hi Michael Makieve,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy

Unable to download Mountain Lion after purchase from App Store

Hi
I have purchased Mountain Lion from the App Store. When I try to download i get a message stating that it cannot be downloaded. My Mac Book Air has the correct specifications needed but Apple won't let me download the software.

Are you quite sure? Check your model identifier. If you have the first model released, then it cannot run anything past Lion. Be sure you meet ALL the requirements.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

How many computers can you install Lion after purchasing from App store. My wife and I have our own Apple ID will it accept 2 different ID

I have a MacBook Pro and an iMac . My wife has a MacBook and an iMac. How many computers are you allowed to install from one download. We both use Apple products and have our own Apple ID. Can I download Lion on her computers after I have both of mine installed? Or does she have to buy LION again using her Apple ID# ?

A single purchase of Lion will allow you to download it multiple times as long as you use your Apple ID.
If your wife wishes to install Lion, she must sign into the App Store with your Apple ID.
Source: http://support.apple.com/kb/HT4854

I purchased a free app from app store for iPhone 5 and it will not download; just gives me the little cloud with arrow pointing down. I have version 7.1.2 What do I do?

I purchased a free app from App Store for my iPhone 5s, iOS version 7.1.2. It will not download; just gives me the little cloud with arrow pointing down. What do I need to do to get the app to load?

Hello mjhardy,
After reading your post, it sounds like you are experiencing an error while downloading apps. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD

App will not download to iPad when purchased from App Store - stuck with Cloud icon

Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

Has anyone gotten the following error message when trying to do in-app purchases? Error purchasing from App Store, then underneith that ,Cannot connect to itunes Store (0)

I'm getting an error message when trying to make in-app purchases.
Error purchasing from App Store
Cannot connect to itunes Store (0)
I can purchase songs in itunes, but not the in-app purchase for Kingdoms at War. I've checked the parental controls and all the other obvious things in settings. Let me know if anyone knows how to correct this. Thanks.

Here is an update and more information: I actually have two MBP's. One is a mid-2009 model and one is a new, mid-2012. I transferred files from the mid-2009 to the mid-2012, but I use both computers frequently. This problem only occurs on the mid-2009 and not on the mid-2012. I have authorized both computers.

I can not purchase from app store with my macbook air, I can not purchase from app store with my macbook air

I bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store
HELP!
thank you for your time
Chris

The old owner needs to go to Apple's website to "edit your Support Profile" to delete ownership registration of your product(s).
You then register your "new" device, also online. Once the old owner has deleted ownership, the serial number is freed for a user (new owner-you) to add it. You should obtain/have an Apple ID first.
On your computer, in the App Store Application, sign-out the old account. Create a new account (or sign in your account - your Apple ID).

HT5625 can not purchase from apps store. message states - Apple ID is disabled.

Can not purchase from Apps Store. Continue to get message stating that Apple ID is disabled after I select install. I have change my Itune account pass word and updated all information.

After resetting your password you might then need to log out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

FaceTime can't be installed on "Macintosh HD" because the version of Mac OS X is too new. I removed all traces of FaceTime and still not able to install from App store. New to macbook pro with Lion

FaceTime can’t be installed on “Macintosh HD” because the version of Mac OS X is too new. I removed all traces of FaceTime and still not able to install from App store. New to macbook pro with Lion.any help with this would be greaty appreciated.

FaceTime is included in Lion. The App Store version is for 10.6. If you deleted it, restore it from a backup, or reinstall the Mac OS.

Reinstall Numbers app on two machines (purchased from app store)

Hi,
i have purchased numbers app from app store for imac. can i reinstall again on mac bok air or do i have to purchase it again.
Thanks for your help,
Shanjie

You don't have to buy again.
Would be a good idea to read :
http://support.apple.com/kb/HT2519?viewlocale=en_US
Yvan KOENIG (VALLAURIS, France) samedi 15 octobre 2011 10:21:27
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community

You are not authorised to purchase from app store

I downloaded a free app. Then I wanted to buy the full version and it keeps giving me this "you are not authorised to purchase from app store". I'm entering the pass correctly..
I recently renewed my credit card recently, and I updated my payment info in app store.
I tried to sign out from the acc. And sign in again . I did not work.

Are you sure you didn't change the store location by accident or maybe enter your new card number or security code incorrectly by mistake?

I want to know business application to be downloaded from app store for iphone 3g, i want to know business application to be downloaded from app store for iphone 3g

i want to know business application to be downloaded from app store for iphone 3g, i want to know business application to be downloaded from app store for iphone 3g

1. If you downloaded it for free the first time it should then be free for you forever to re-download and update.
2. If the app is no longer on the store then you cannot re-download it, I suggest you save an extra copy of the one you already have. I know I backed up my precious phonesabre.
3. Updating/installing directly on the iPhone has always gone fine for me. I didn't know there were issues.

HT1689 I cannot purchased from App Store

I Cannot purchased from App Store using my new apple id

What error or other messages are you getting when you try and make a purchase?

Issue after purchasing from apps store for New IPad

Similar Messages

Maybe you are looking for