Issue bringing up Shared Services and Planning

Hi guys,
We have added 3 new MSAD to our Shared Services for user authentication, previously we already had 2 setup and working fine.
Now that we added the 3 new ones, we restarted Planning and Shared services and now it doesn't come back up.
We see the following error message on the logs:
2009-11-27 17:05:09,702 [Thread-23] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.updateUserCache(Unknown Source) - Ignoring User. Error getting User for User Cache:[LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
     'DC=IL,DC=x,DC=Corp'
2009-11-27 17:05:09,811 [Thread-23] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.updateUserCache(Unknown Source) - Ignoring User. Error getting User for User Cache:[LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
     'DC=IL,DC=xx,DC=Corp'
2009-11-27 17:05:09,936 [Thread-23] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.updateUserCache(Unknown Source) - Ignoring User. Error getting User for User Cache:[LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
     'DC=IL,DC=xx,DC=Corp'
These "xx" we are just using because of the company name but it has the right name
That's the security log for Shared Services.
Do you have an idea of what I can do either to bring it up with the new MSAD or delete the newly created and bring it back up?
Thanks in advance

Usually your MSAD admins will have a master domain setup that has access to all geographic specific domains. You would have a user setup in this higher level domain
Let's say you have the following setup:
na.ad.co.com
sa.ad.co.com
eme.ad.co.com
jp.ad.co.com
cn.ad.co.com
You would just need one domain setup at ad.co.com with a user who has read access to that directory. The way Shared Services security is setup you may need to re-provision some users with that new global provider and I highly recommend using a group filter -- your group filter can be in any of the domains just all users would need to be added to it in that domain.
Regards,
John A. Booth
http://www.metavero.com

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Issue bringing up Shared Services and Planning

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