Issue broadcasting to PDF

Hello all,
I am running into an issue when using the broadcasting option to PDF via Web Application Designer template. Once I receive the PDF in my mailbox, I open and get a message indicating " Insufficient data for image" then click ok and see my chart/table but it is in very small view and I have to enlarge to 2000+% to view it properly. Has anyone run into this?
Thank you in advance!

Hello Michael,
Yes the web template looks fine in our netweaver portal. It displays perfecly fine. Once using the broadcasting command and selecting to PDF and then opening the PDF in my mailbox is where I get the message then the display being very small.
When you say check the Java Environment is correct, is there a certain environment I should be looking for or just the same java environment as the broadcaster?
Thank you for responding, will leave points.

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