Issue Burning CDs in AA3.0

Hi, I have a user who when attempting to burn a CD audition stops at 99% of the process than freezes and the CD never burns. This happens with multiple CDs and files.
Any ideas what could be causing this? AA works fine other than this one issue.

We thinks this issue was because of an insufficient amount of memory on the machine. we upgraded the user's machine to a more up to
date model with stronger specs.
Thanks

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    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Gateway Product Name
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    QuickTime 7.7.2
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    **** CD/DVD Drive Tests ****
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    The registry settings used by itunes drivers for importing and burning cds and dvds are missing . This can be a result of installing other cd burning software. Please re-install itunes.
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    DiskDrive, Generic USB SD Reader USB Device, Bus Type USB
    DiskDrive, Generic USB SM Reader USB Device, Bus Type USB
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    CDROM, SCSIVAX DVD/CD-ROM SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]
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    ~~*~*~*~*~*~*~*~*~~
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    LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), IVIASPI (1.0.0.0), CDR4_XP (8.0.0.212),
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  • Unable to burn CDs

    Hi;
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    iPod Updater Library 11.1f5
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    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
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    Thanks for the quick response I went to the device manager and did what you asked and no change in performance,but in the drop-down of the DVD/CD Rom Drive the next file? of HL-DT-ST DVDRAM GSA-T2ON ATA DEVICE on the icon there is a pyramid with the yellow exclamation point inside??. I've tried to update the drivers but Microsoft says that they are up to date. It seems that my Windows Media Player does not know or recognize that I have an internal CD burner because on the side box where you are to drag songs to burn, the message of "Connect a burner and restart the player". As you can tell I am not very computer literate so any help will be greatly appreciated. How can I tell if the CD/DVD player is just broken?? Thanks so much.

  • Unable to Burn CDs in iTunes for Windows: (Will not fit, but it should.)

    I am attempting to fix an issue with a friend's iTunes for Windows. Although previously this computer using this media was able to burn audio CDs through iTunes, recently, an error has appeared before any burn. When loading the proper amount of time to fit on a CD, iTunes claims:
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    ++++++++++++++++++++++++++++++++++++++++++
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Computer Corporation Dimension XPS Gen 2
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    CD Driver DLL 2.0.6.0
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    Video Driver: 128MB DDR ATI Radeon 9800 Pro\128MB DDR ATI Radeon 9800 Pro
    IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
    IDE\DiskWDCWD5000KS-00MNB0____________________07.02E07, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomHL-DT-STDVD-ROM_GDR8162B_______________0015___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomSONYCD-RW__CRX216E_____________________PD01___, Bus Type ATA, Bus Address [1,0]
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    Hey,
    Under warranty you'd be better then to call into phone support, if something has to be done with the notebook, they'll be able to set that up with you.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
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  • "iTunes was not properly installed. if you wish to import or burn CDs you need to reinstall iTunes."

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    iTunes 11.0.5.5
    QuickTime 7.7.2
    FairPlay 2.4.14
    Apple Application Support 2.3.4
    iPod Updater Library 10.0d2
    CD Driver Not Available
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0037BF40094E6388
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    The current local date and time is 2013-09-05 22:11:05.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
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    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
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    Network Adapter Information
    Adapter Name: {D9144DA2-6F49-49B6-BB1E-D41D78D9C8A4}
    Description:        Intel(R) PRO/Wireless 3945ABG Network Connection
    IP Address:         192.168.0.11
    Subnet Mask:    255.255.255.0
    Default Gateway:            192.168.0.1
    DHCP Enabled:  Yes
    DHCP Server:     192.168.0.1
    Lease Obtained:               Thu Sep 05 21:03:57 2013
    Lease Expires:   Thu Sep 12 21:03:57 2013
    DNS Servers:      64.71.255.204
                                    64.71.255.198
    Adapter Name: {F1970DC5-06FC-4A6D-AA9F-8343BE38191F}
    Description:        Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    IP Address:         0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:            0.0.0.0
    DHCP Enabled:  Yes
    DHCP Server:    
    Lease Obtained:               Wed Dec 31 19:00:00 1969
    Lease Expires:   Wed Dec 31 19:00:00 1969
    DNS Servers:     
    Active Connection:          LAN Connection
    Connected:        Yes
    Online:                 Yes
    Using Modem:  No
    Using LAN:          Yes
    Using Proxy:       No
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    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-09-05 22:08:00.
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    No drivers in UpperFilters.
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    The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: Optiarc DVD RW AD-7563A on CDRW media at speed 10X.
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    The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: Optiarc DVD RW AD-7563A on CDRW media at speed 10X.
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    iPodService 11.0.5.5 (x64) is currently running.
    iTunesHelper 11.0.5.5 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
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    Intel(R) ICH8 Family USB Universal Host Controller - 2831.  Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2832.  Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2834.  Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2835.  Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836.  Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
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    iPod touch (5th generation) running firmware version 6.1.3
    Serial Number:  CCQL5E9GF4JW
    iPhone 4S running firmware version 5.0.1
    Serial Number:  C36GQKB5DT9Y
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    Thank you in advance for your help!!!!!

    I had a very similar problem, error 4251.  (look in your log you will see that error)  Since I finally fixed my problem, I thought I would see if I can help someone else.
    What I found is that I lost burn ability in both iTunes AND Windows.  Like you did.  I did some digging and found that this wasn't hardware related at all.  In fact, this boils down to a registry key getting messed up.  (sigh) Yeah.  It causes the system to get a bad 'handle'.
    OK, here's what to try.  Go to this Microsoft KB article.  Scroll down and find the *manual* instructions for Vista.  Delete the registry key that it specifies.  Reboot. Now verify that you can burn in Windows.  (If you have a RW disc, do a disc erase, or just try and burn from Windows Media Player.)  If that is working now,  you're on the right track.
    Now the issue is that iTunes will still be broken.  Go and install the latest Gear driver.  (I know you may have done it, but do it again.)  Now follow the intructions in this Apple KB article to verify the "GEARAspiWDM" info is back there in the registry.  Now reboot.  Try and burn in iTunes. 
    I hope this helps.

  • CDs I burn from my itunes 10 on my macbook with snow lepard will not play in the regular cd player.  How do I burn Cds that will pay in a reg old cd player?

    CDs I burn from my itunes 10 on my macbook with snow lepard will not play in the regular cd player.  How do I burn Cds that will pay in a reg old cd player?

    When the computer was new, I had the same issue I have now.  It was new and I could not burn to play on a reg cd player. Today, I can not burn to play on a reg cd player. Inbetween, I could not burn to play on a reg cd player.  I keep giving up and then trying months later.
           I have recently made the cds that play on the computer.  I have also tried in the last month to make a dvd copy, it played.  I have gone to people's homes and tried the cd's burned in my computer. They are not recognized.  This last round I have only used the cd-r but have tried many others in the past. I am running out of money to keep buying different brands, kinds, etc.  I figured it must be my lac of knowledge and am trying to get some new here. 
    Sincerely,
    Paul

  • I have XP, SP3; I can no longer burn CDs get a "insert a blank disc error". I have bought new blank discs of various kinds, drive works well otherwise. It just will not allow me to burn playlists anymore. Anyone have an answer to this?

    Getting "insert blank disc error" , cannot burn CDs anymore. Tried new/other CDs, same issue. Anyone have an answer to this?

    Getting "insert blank disc error" , cannot burn CDs anymore. Tried new/other CDs, same issue. Anyone have an answer to this?

  • CD Drive Won't Recognize DVDs or Burn CDs

    I have a white MacBook. My CD Rom will read CDs and I can get content off of CDs. However, I am not able to burn CDs. It recognized the CD and the burn process starts, but then the CD is spit out. Also, it doesn't recognized DVDs, it tries to read it for a few seconds, but then spits it out. It's a three-year old computer. Is this a software or hardware problem? I don't have Apple Care for that computer so it would be nice to get some help on here.

    I'm completely stumped, honestly.
    Are you backing up your data regularly? Are you using Time Machine?
    Before you do anything more, try creating a new user account to see if discs work normally in the new user account.
    If that brings no joy, I suggest using your install discs to do an Archive & Install (making sure to preserve user settings) and see if the problem clears up. After the install, do not install any updates right away.
    If the problem persists after an Archive & Install you can also try an Erase & Install to completely rule out a software issue. If after the Erase and Install the disc drive still doesn't work properly, some portion of the hardware has failed and will need to be replaced.
    ~Lyssa

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