Issue - Cannot open pdf in minimized mode in 8.1.0

Hi All,
We have an application that needs users to select the docs they would like to print and they can specify the number of copies too. Here, we need the ability to open a PDF file in minimized mode, print it and close it.
We were able to do this with no problems earlier, but after installing Adobe reader 8.1.0, we are facing some issues with this functionality.
Issues -
1. PDF opens in full screen, and not in minimized mode.
2. When multiple docs are selected, the first doc opens up and stays in full screen. once it is sent to printer, it stays put and other docs open on top of it in fullscreen, print and get closed. The first doc remains open throughout.
Any help in resolving these issues would be greatly appreciated.
Thanks in Advance,
Vidya

I'd suggest uninstalling Reader, and reinstalling.
It sounds like FoxIt is hijacking some of Reader's registry entries. Upgrading Reader probably won't fix these, but uninstalling and reinstalling may.
Howard
http://www.avoka.com

Similar Messages

  • Any known issues when programatically opening PDFs in Protected Mode on Windows 7?

    Hi all,
    We are a small development team that produces a Windows application that generates medical reports using a third party PDF library (PDF Creator Pilot) that are then automatically launched using the recommended Adobe Reader.
    I've come across a seemingly random problem with opening PDFs when Protected Mode is enabled, and I'm finding it hard to reproduce this field complaint so am wondering if there was any known workaround or if anyone has had similar issues.
    The problem occurs when we try to programatically open the PDF by a Win32 system call as follows, "ShellExecute(NULL, "open", "some_file.pdf", NULL, NULL, SW_SHOWNORMAL);". In some cases we have complaints that nothing at all occurs when Adobe Reader should actually be launched, and sometimes the dialog as described in "http://helpx.adobe.com/acrobat/kb/protected-mode-troubleshooting-reade r.html" appears. In all cases, if the users disable Protected Mode in Adobe Reader the problem goes away. We've checked this troubleshooting guide and nothing in there seems to help our users so their problems persist.
    It should be noted that this was observed in both Adobe Reader X and XI.
    Any help is greatly appreciated,
    Chris.

    Thanks Pat!
    I've created the same question on the SDK forum so if anyone has any answers please reply there as it could also help other users.
    http://forums.adobe.com/thread/1174517
    Much thanks,
    Chris

  • Cannot open pdf files with Firefox's built-in pdf viewer

    This just started (I think) with Firefox 37.01. This is on Win7-X64. I cannot open pdf files with the Firefox built-in pdf viewer. If I click on the file or try to open it from within Firefox, it brings up a "opening filename.pdf" message. If I select the "Open with" radio button as 'Firefox (default),' it just keeps looping on this process; it never opens. In Tools => Options => Applications, Portable Document Format (PDF) is indicated as 'Preview in Firefox.' I've never had any other PDF viewer installed on this computer. I've tried disabling all plug-ins and extensions, but it still doesn't work. I searched for solutions but haven't found any for this specific issue.
    Thanks for the help.

    Hello,
    Have you tried, to start Firefox in safemode you can do so by following these steps
    '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
    * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".
    ;[[Image:SafeMode-Fx35]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

  • Upgraded from X to XI but now cannot open PDF.

    Have upgraded per email notification from X to XI but now cannot open PDF.  Opens with Adobe screen with blank grey background for about 3 seconds then disappears.  Uninstalled both macafee (accidentally installed at same time) and XI, reinstalled as X (without macafee) which was fine prior to XI installation but still same result.  Using windows 7 and Norton protection on Toshiba QOSMIO laptrop about 9 months old.  Not technically savvy on computers,  Any help please?
    sir warwick  

    Things to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

    Hello,
    I searched this site and google for this error terminology and come up dry.  I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC.  In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
    It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
    I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
    Any ideas?
    Thanks,
    Jesse

    I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
    As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
    So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

  • Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working

    Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working. A problem has caused the program to stop working

    Which Operating system you are using?
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file.

  • Issue with opening .PDF files after recalling from Symantec Enterprise Vault

    Good Morning,
    I am having issues with opening PDF files that have been recalled from Symantec Enterprise Vault and some of the files are anywhere from 3-4 years old.  Some files open, while others return the error: Adobe Reader could not open filename.pdf because it is not a supported file type or might have been damaged.  It is inconsistent as to which files it occurs with.  I am not ready to believe that I have that many corrupt files out there.  I am opening them on a Windows 7 Enterprise SP1 x64 desktop. Adobe 10.1.7. I have already configured the registry setting for bValidateBytesBeforeHeader that I found in another article to no avail.
    The files are on a network share, but I also tried copying them to my local desktop and still received the error.
    I have seen other posts regarding this error, but do not see a definitive solution and am hoping that in recent days someone has come up with a solution.
    Thank You
    Brian Dougherty

    Not supported file type can (but not always) mean the PDF was created with an old enough version of Acrobat, that it isn't comaptible with reader X or XI.
    Might have been damaged is pretty cut and dried in its meaning and interpretation.
    There's a known issue with Mac OS and Safari Browser "breaking" PDFs as they download, but it's not so common for Windows. Since these are files you already had, it would be even less applicable.
    You can try downloading an older version of Reader to check if it's a compatibility issue, but you'd have to uninstall the latest to do it and it'd be a lot of bother if they still don't open. It would also mean they are "broken" and cannot be repaired, that I know of.

  • Cannot Open PDF in Safari

    Can someone please help.
    I cannot open PDF files through Safari. I've read some of the other comments on the same/similar issue and I have tried those steps and have been unsuccessful. I still cannot view PDF files through Safari, in fact, the Preview doesn't even open. When it worked the preview icon would pop up in the tool bar at the bottom of my Mac Book, but it no longer does that. Here is what I've tried;
    Upgrading my Adobe, even though I know you don't need it for Mac.
    Removed Adobe from applications and deleted.
    Went to Library and internet plug ins and there is nothing in that folder.
    Went to internet preferences and un clicked enable plug ins.
    Not quite sure what else to do. Any help would be greatly appreciated. Thank you in advanced.

    Hi Roxana ..
    Which Mac OS X do you have installed and which version of Safari ??
    Upgrading my Adobe, even though I know you don't need it for Mac.
    You do if you want to use Adobe Acrobat Reader to view PDF files.
    Went to Library and internet plug ins and there is nothing in that folder.
    There are two libraries. One is root  /Library
    The other denotes your Home folder   ~/Library  (the Tilde character represents your Home folder)
    Go to  /Library/Internet Plug-Ins
    If you see the Adobe PDF browser plugin or just PDF Browser plugin, move that to the Trash. Quit then relaunch Safari. Try a PDF file.
    edited by: cs

  • Acrobat Reader 9 cannot open pdf attachement to email

    My os is xp. After installing Reader 9, I cannot open pdf attahement to incoming email. The error message is "the file does not have a program associated with it", even though I have already associated pdf with Reader 9 in Folder Option. If I save the pdf attachement to a different folder I am able to open it.
    Maybe I need to rever to Reader 8. If someone cannot solve the error message, maybe can tell me where I can get Reader 8 as it is not in the Adobe free download.

    I have no problem opening PDF attachments that arrive in my Outlook 2003 Inbox; they open fine with Adobe Reader 9. It may be an issue with your email client.
    But if you think that Adobe Reader 8 will fix it, you can download it from http://download.adobe.com/pub/adobe/reader/win/8.x/8.1.3/enu/AdbeRdr813_en_US.exe - make sure that you uninstall Reader 9 first (and Acrobat.com & Adobe AIR).

  • Cannot open PDF attachments in email, get administrator logon using Acrobat X?

    Cannot open PDF attachments in email, get administrator logon using Acrobat X?

    I have no problem opening PDF attachments that arrive in my Outlook 2003 Inbox; they open fine with Adobe Reader 9. It may be an issue with your email client.
    But if you think that Adobe Reader 8 will fix it, you can download it from http://download.adobe.com/pub/adobe/reader/win/8.x/8.1.3/enu/AdbeRdr813_en_US.exe - make sure that you uninstall Reader 9 first (and Acrobat.com & Adobe AIR).

  • Cannot open pdf files on my web site

    i cannot open pdf files i uploaded to my web site. error message indicated i need to upgrade adobe reader. did that, still doesn't work.

    What is the exact wording of the error? Apparently you got the PDFs from someplace else since you are using Reader. The major issue when uploading PDFs to a web site is to be sure you used a binary upload. PDF files are binary files and not ASCII files. I suspect that is the issue.

  • Hello. My safari (and i keep it updated) cannot open PDF files. Should i install Adobe Reader and which version????? I have Mac Book Pro running OS 10.9

    My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
    Please help me!!!!

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I have adobe 9 and cannot open PDF files????

    I have Adobe 9 and cannot open PDF Files.  It gives me an encoding box??

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I cannot open pdf docs despite downloading acrobat pro

    I cannot open pdf docs despite downloading acrobat pro  do I have to log of and on before it works

    Hey John Watt,
    Before answering your question, I would like to know few things from you so that I an analyze the issue.
    Could you please tell me what Acrobat pro as well as OS version are you using.
    Do you get any specific error message when clicking on Acrobat icon?
    Please let me know.
    Regards,
    Anubha

  • How do I resolve the issue Cannot open the file ".indd". Adobe InDesign may not support the file for

    How do I resolve the issue Cannot open the file ".indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing , or the file may be open in another application?

    Shouldn't the CC version be able to open any file created in an older version on InDesign?
    Yes, it ought to.
    If the older file wasn't yours (if someone emailed it to you,or burned it on a disc, or whatever), then I am almost willing to bet you a beverage in the city of your choice that it's not a complete InDesign file. That is, maybe it was zipped and renamed, or the beginning or end of the file was chopped off during download, or something like that. The only reason I'm not actually making the bet is that there is a remote chance that I'd lose, and maybe you're in Adelaide or Khabarovsk or somewhere where the cost of airfare to me would make that bet a very expensive bet for me to to lose. So no latte for you if I'm wrong!
    The script that Jongware posted will tell you what version of InDesign made the file to begin with. Additionally, if someone did something like rename YourFile.PDF to YourFIle.INDD, it'll report that it's Not An InDesign File. Because while SpectrumPCS is kinda right and that message can be generated when attempting to open a CS5 file in CS3 or whatever, it also spits out the same message when you just try to open an Autocad file, or a Windows system file, or a PDF, or any file that InDesign actually cannot open at all.

Maybe you are looking for