Issue "error while completing a document"

friends the prob is
there was order created. order contained 5 line items (5 different items) goods got damaged in transit
so a sdf doc is created , which is created with reference to actual order. 1st material it takes as it is like the original order. i goto incompletion log to fill other 4 line items . it gives error "material xyz does not exist"
well, it is there in the original order. why does it not take that material????
i checked the inventory in mmbe . that material is there..
any idea??
nb

hi gopidas, well the order was created for which delivery and billing did take place. then the customer coplained   and said the good s recieved were damaged in transit. so hence a   new order   is recreated sdf document which is sunsequent free of charge delivery ( no price for it) for the customer .
so while creating this doc now it is always made in reerence with the   actual order.
the original order as i said has 5     different items.
             whiile creating a sdf   document with va01 , with reference its   taking the 1 item and the remaining no doubt also have to be filled   so i am going to menu- incompletion log there   it   shows that remaining 4   different items   but when i say complete and try to fill the   item in the doc it gives the above message.
              but i checked in inventory in mmbe that the material is there.
                                              what could be the reason????
nb

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Tim,
Thanks for the suggestion, always seems to slip my mind that the Bursting Report has debug on it.
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Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
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Concurrent request completed
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