Issue getting to the "ready" state after turning printer on

This is a new-to-me used LaserJet P2015 that I just bought and installed. Connection is via USB (only choice with this machine). If I turn the printer off via the power switch, and then turn it back on, the self check stops at the third green light (sheet of paper) and does not proceed to the "ready" condition (fifth green light) UNLESS I pull out the paper tray and push it back in. Is this normal? Other than this admittedly-minor but somewhat annoying problem, the printer seems to work OK.

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

Similar Messages

Agent going to ready state after login

Hi guys,
I have UCCX 5.0(2) and I would like to force agent to go to state ready after login. There were some posts on this topic and they suggested to play with workflow:
1. add add action agent ready at startup - for this I get: "Error on Startup Event. Error Message: An Agent State Action may only be used on Answered and Dropped Events."
2. add macro - record putting agent in ready state (keystroke Ctrl +W). This I can do, but agent gets error during login: " Could not execute Macro Action. Unable to playback to windows program."
Did you have similar problems? Did you solve it and how? Or maybe you have some other idea how to force agent to go in ready state after login?
BR,
Jelena

Hi,
Problem An agent using Windows XP was able to start Agent Desktop, but was
not able to enter an active state.
Solution Windows XP can be configured so that the Internet Connection Firewall
(ICF) is active. ICF acts by keeping track of all traffic to and from the
computer; it will only allow information through that has originated from
that particular computer. If a message originates from outside the
computer, it will be discarded.
To solve this problem, either turn off ICF (requires someone with
administrator rights to the computer) or override the defaults to include
known “good” connections like the CAD servers.
And also, is it by any chance happening during a failover or failback scenario in a High Availability (HA) setup?
If its a HA setup, did you install this CAD after the HA setup is made i.e. the CAD has the entries for the ip address of the both the nodes.
Hope it helps,
Anand

Agent cannot go to ready state after lunch or break without loggin out and back in.

UCCX 8.5
I have a small contact center group. One of the agents I just recently setup is having an issue. She is telling me that when she selects work offline and then goes to lunch or break or something and comes back, it will not let her log back into the ready state. She actually has to log out of Agent and then back in. A screenshot of the error is attached. Any ideas?
Thanks guys.

Hi,
Problem An agent using Windows XP was able to start Agent Desktop, but was
not able to enter an active state.
Solution Windows XP can be configured so that the Internet Connection Firewall
(ICF) is active. ICF acts by keeping track of all traffic to and from the
computer; it will only allow information through that has originated from
that particular computer. If a message originates from outside the
computer, it will be discarded.
To solve this problem, either turn off ICF (requires someone with
administrator rights to the computer) or override the defaults to include
known “good” connections like the CAD servers.
And also, is it by any chance happening during a failover or failback scenario in a High Availability (HA) setup?
If its a HA setup, did you install this CAD after the HA setup is made i.e. the CAD has the entries for the ip address of the both the nodes.
Hope it helps,
Anand

I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state.

I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state. I have tried signing out/in of my account, rebooting and removing/re-installing the apps. This started shortly after going to iOS 5 but I am not certain if that is related. All updates that I try now are stuck in "waiting". I also tried removing the apps and then installing via iTunes desktop sync with no improvement. The only thing that I have not tried so far is a restore to a prior iPhone backup. I have not been able to find anything to indciate what the updates on waiting on. There is plenty of space on the iPhone (16gb available). Any suggestions on what to try next?

Hello there, Missy.
First thing I would recommend is to check your downloads queue to make sure there is not an interrupted download per the following Knowledge Base article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
1. From the Home screen, tap the iTunes app.
2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
3. Enter your account name and password if prompted.
4. Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS1814 I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to i

I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
If the problem persist, contact apple support at apple.com/support
I been trying for a few times now and I keep getting the same message. How can i fix it? now my phone doesnt work.

These are the steps mentioned in the article iPhone: Troubleshooting activation issues
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.

Why does my iphone 3gs screen go white after it goes "to sleep" for the first time after turning it on?

Why does my iphone 3gs screen go white after it goes "to sleep" for the first time after turning it on?
The screen isn't broken because it works after i turn the device off and back on, but after it goes black once, it's only white again.
But it takes the touches although it's only white, because I can answer my phone when I slide my finger on the bottom of the screen, eventhough there in not the button to see.
This is so weird. I have already done everything I can think of that might help. But I cannot think of anything that might be causing it, because nothing has happened to the device.

Let me know if I should start a new discussion instead of opening a new topic here.
My wife's iPhone is the same vintage as mine 3Gs, but has never had the battery problem. Its affliction instead is that it cannot detect WiFi networks unless it is quite close to the source. Often, when my iPhone not only detects but shows a maximum cells connection with a network, hers cannot detect the network at all. In contrast, her iPhone seems to detect ourcellular carrier just as well as mine does.
Is there any help for this affliction?

HT2173 my iMac will not get past the start screen, after i restarted it after it not being able to upload my photos from my iPhone 4S to iPhoto app on my iMac bc a visa vas about 3:15 min

my iMac will not get past the start screen, after i restarted it after it not being able to upload my photos from my iPhone 4S to iPhoto app on my iMac bc a visa vas about 3:15 min. What should I do to get my imac past this?

According to your posted Profile here you are running a PPC based iMac. This Forum is only for "Intel iMac's", and so to get the expert and correct help you need you should repost your question in the "PPC iMac Forum".
Hope this helps

When I try to set the automatic time zone on my iPad in Settings all I get is the "waiting" wheel constantly turning. The only way to set the time is in the manual mode. Does anyone else have this problem? Thanks!

When I try to set the automatic time zone on my iPad wi-fi mini in Settings all I get is the "waiting" wheel constantly turning.
The only way to set the time is in the manual mode.
How to solve this problem?
Thanks!

You must be connected to a good wifi network for it to reach an outside time server.

This morning my PB G4 would not get to the password screen after power on. I have rebooted many times and very loud noises (like a HD spinning/rubbing) emits. Tried the Install disk and it cannot find the hard drive. Ran HW test and got a "Mass storage E

this morning my PB G4 would not get to the password screen after power on. I have rebooted many times and very loud noises (like a HD spinning/rubbing) emits. Tried the Install disk and it cannot find the hard drive. Ran HW test and got a "Mass storage Error Code" message.
Did my HD just crash and unrecoverable? Time to replace my notebook?

I believe your hard drive has failed. Hope you have a backup.
Failing Hard Drive Sounds http://datacent.com/hard_drive_sounds.php
Listed by drive manufacturer. Click on the > next to the drive & you will hear the typical failure sound.
How to Tell When Your Hard Drive is Going to Fail
http://www.lifehack.org/articles/technology/how-to-tell-when-your-hard-drive-is- going-to-fail.html
Grinding And Clicking – Symptoms Of A Failing Hard Drive
http://pcperformancetools.com/getdata/grinding-and-clicking-symptoms-of-failing- hard-drive.html
Failing Hard Drives
http://losangelescomputerhelp.com/computer_networking_news/failing-hard-drives.h tml
 Cheers, Tom

Cannot get my mac book pro to turn off. The message states to turn off my Safari first, but it is already off.

Help. Cannot get my MacBook Pro to shut off. mesasge states to turn off Safari, but it is already off.

Force quit
apple logo from menu bar
If that does not work, press the on/off switch untill machine turns off

I am trying to restore my mac to factory restore, when i get to the restore screen after startup, i choose to restore useing original cd, i press enter and nothing happens, the screen does not change.

I am trying to restore my mac back to the factory restore, i get to the screen i need after start up. i choose to reinstall from cd, i hit the enter button, and nothing happens.

Hey Akitaskarate,
I see that you are having an issue with your ability to restore from your installation CD. I have an article for you that will help you troubleshoot this issue:
Troubleshooting Mac OS X installation from CD or DVD - Apple Support
http://support.apple.com/en-us/HT201817
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

MBP boot issues, GPU very hot, crashes soon after turning it on

Hi!
I just got a call from my Dad about his MacBook Pro (older Core Duo model, not Core 2 Duo). That's why I couldn't yet check the problem out first-hand and the information is a little vague - sorry about that. It's running the newest version of Snow Leopard 10.6.8 and is generally up to date.
The issue: He turned the MBP on after being away and not using it for one week. He said it didn't boot properly and crashed a few times before even starting up. And the fan was very loud. He managed to boot into the User Interface once, and he said that the average system temperature in the status bar (Temperature Monitor from Bresink software) didn't show the usual ~60°C but was higher, and when he clicked on it to see the details, the temperature of the GPU was way up, around 90°C. CPU temperatures were rather normal, on the other hand.
He could hear a fan spinning, but I guess it's still possible that just the GPU fan died?
Or is there only one fan in the whole system and the problem must be somewhere else?
What could he do to find out more about where the problem lies?
Thanks a lot!
If necessary, I will drive the few hours and go check on his MBP personally, so if needed you can also post some advanced steps that a typical dad couldn't perform.

Thanks!
I called him and told him the steps to do the SMC reset, and apparently that seemed to do the trick.
The MBP is now running normally and with cool temperatures again! (so far)
I asked him some more details about how it behaved earlier: Apparently, the computer completely shut itself down after a short while. The temperatures it displayed for the GPU ranged from 96°C to 104°C!
Funny how that one chip can screw up the whole system. But I wonder what causes those SMC screwups?
I remembered now, that I had to do the SMC reset a few times already in the past years on his MBP. None of the previous screwups were as severe as this one (so that the computer wouldn't run at all anymore). But they have been quite numerous, considering other MBPs of friends never had to do an SMC reset once.
What could be wrong with that particular MBP and SMC chip?
Anyway, thanks again!

IMac won't get past the Apple page when turned on...

I just bought a new iMac about a month ago. It is the 21.5" basic system. Of course the first thing that I did with it was update the software and have set it to update automatically, so everything should be golden there... Today when I walked by and turned it on it came on like normal, but that was it. The white screen with the Apple in the middle came on and then the loading icon popped up underneath it. It has been loading since... After about an hour and a half, I shut it off by holding the power button in, unplugged the modem, unplugged the iMac then plugged only the iMac back up. Turned on the power again. It powered up but did the same thing. Is something loading, updates maybe? If so it is something different than any of the other updates it has uploaded so far. THis is a new one on me.
I might add that this is my first Mac. I went with it because I get tired of rebooting my PC each year (I actually just did my PC again...bummer). Now if the iMac has already crashed, I am severely dissapointed in Mac. I have not downloaded anything that I shouldn't have, or anything that was even suspicious. In fact the only real things I have downloaded are Firefox and some of the add ons and a trial version of PS.
Can anyone help me, tell me it is normal and it will be ok?

It sounds like the update may have bee interrupted somehow and became corrupted, possible a power spike at your house. However I wouldn't get too upset. You have 90 days of free telephone support so now is a good time to use it. The number is in your owners manual.
You can also try doing a SMC and PRAM resets, this is probably what Apple will have you do to begin with so you can be pro-active and try them and if they don't fix the problem you can just let the tech know. The instructions for doing each reset are:
_SMC RESET_
• Shut down the computer.
• Unplug the computer's power cord and all peripherals.
• Press and hold the power button for 5 seconds.
• Release the power button.
• Attach the computers power cable.
• Press the power button to turn on the computer.
_PRAM RESET_
• Shut down the computer.
• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
• Hold the keys down until the computer restarts and you hear the startup sound for the second time.
• Release the keys.
Also this is a good time to plug AppleCare. AppleCare will extend your warranty and phone support to 3 years from the date of purchase. If you don't already have it I'd recommend it, Apple charges $169 however you can pick it up from Amazon for less. You can only get it while the machine is covered by it's one year warranty. Let it go 366 days and you're out of luck.
Roger

TS1367 My MacBook Pro when in sleep mode display turns black unable to wake. When using the mouse it goes across screen like using an eraser and finding the middle of screen to get to the password area to turn back on.

really have a hard time when leaving the computer on when attending other matters in the house. When returning, the screen is completely black and unable to wake(?) by touching the mouse or touch pad to put my password and be able to use the computer. When I move the mouse pad looks like I am using the eraser like in photoshop and it clears the screen little by little. Now I am able to point to the middle of the screen and erase the area where the password is in order to get to the screen and use the computer again. Anyone else having this problem? Took the laptop to the apple store near home and they told me there is nothing that can be done and I have to wait untile the new operating system, Mountain Lion comes out and supposedly this will fix the problem. HELP!!!!

I was so frustrated I call the Apple Tech Support and they walked me through. It has been doing great. The screen still turns black but now, when I touch the mouse or touch pad, I get the password prompt. The Apple Store did not help but talking the the Apple Tech has helped a lot. Thank you.

Why are messages not dequeuing and stuck in the ready state?

Messages are successfully enqueueing but not dequeuing and are stuck in ready state (STATE = 0). The ENQ_TIME is 5 hours ahead of system time. In one environment, AQ is working (10g 10.2.0.4.0). In the other environment, it is not working (11g 11.2.0.3.0).
I just did the following:
1. Purged queue table
2. Stopped queues
3. Dropped queues
4. Dropped queue table
5. Created queue table
6. Created queues
7. Started queues
I tested once and a record was inserted in the queue table:
MSGID      <msgid>
CORRID
PRIORITY      1
STATE      0
DELAY
EXPIRATION
TIME_MANAGER_INFO
LOCAL_ORDER_NO      0
CHAIN_NO      0
CSCN      0
DSCN      0
ENQ_TIME      12/23/2014 4:33:43.338902 PM
ENQ_UID      <enq_uid>
ENQ_TID      <enq_tid>
DEQ_TIME
DEQ_UID
DEQ_TID
RETRY_COUNT      0
EXCEPTION_QSCHEMA
EXCEPTION_QUEUE
STEP_NO      0
RECIPIENT_KEY      0
DEQUEUE_MSGID
SENDER_NAME
SENDER_ADDRESS
SENDER_PROTOCOL
USER_DATA      <user_data>
USER_PROP
Notice the RETRY_COUNT is 0. The ENQ_TIME is 5 hours ahead. In the procedures to enqueue and dequeue, there are no errors.
Following is the plsql to enqueue:
CREATE OR REPLACE PACKAGE BODY
pkg_2
AS
    FUNCTION queue_create_thing ( <parameters> )
        RETURN NUMBER
    IS
        enqueue_options     dbms_aq.enqueue_options_t;
        message_properties dbms_aq.message_properties_t;
        message_handle      RAW(16);
        v_message           msg_type;
        v_thing_id          things.id%TYPE;
    BEGIN
        v_message := msg_type( <parameters> );
        dbms_aq.enqueue(queue_name => '<queue name>',
                        enqueue_options => enqueue_options,
                        message_properties => message_properties,
                        payload => v_message,
                        msgid => message_handle);
        RETURN v_thing_id;
    EXCEPTION
        WHEN OTHERS
        THEN
           errpkg.record_and_stop (SQLCODE);
    END queue_create_thing;
    PROCEDURE queue_delete_thing( <parameters> )
    IS
        enqueue_options     dbms_aq.enqueue_options_t;
        message_properties dbms_aq.message_properties_t;
        message_handle      RAW(16);
        v_message           msg_type;
    BEGIN
        v_message := msg_type( <parameters> );
        dbms_aq.enqueue(queue_name => '<queue name>',
                        enqueue_options => enqueue_options,
                        message_properties => message_properties,
                        payload => v_message,
                        msgid => message_handle);
    END;
END pkg_2;
Following is the code to dequeue:
CREATE OR REPLACE PACKAGE BODY
pkg_1
AS
    PROCEDURE create_thing ( context IN RAW,
                                reginfo IN sys.aq$_reg_info,
                                descr IN sys.aq$_descriptor,
                                payload IN RAW,
                                payloadl IN NUMBER )
    IS
        dequeue_options dbms_aq.dequeue_options_t;
        message_properties dbms_aq.message_properties_t;
        message_handle RAW(16);
        message msg_type;
    BEGIN
        dequeue_options.msgid := descr.msg_id;
        dequeue_options.consumer_name := descr.consumer_name;
        DBMS_AQ.DEQUEUE(queue_name => descr.queue_name,
                        dequeue_options => dequeue_options,
                        message_properties => message_properties,
                        payload => message,
                        msgid => message_handle);
        pkg_2.create_thing( p_thing_id => message.thing_id );
        UPDATE table t
           SET creation_complete = 1
         WHERE id = message.thing_id;
        COMMIT;
    EXCEPTION
        WHEN OTHERS
        THEN
            ROLLBACK;
            plog.error(SQLERRM);
            plog.full_call_stack;
    END create_thing;
    PROCEDURE delete_thing ( context IN RAW,
                                reginfo IN sys.aq$_reg_info,
                                descr IN sys.aq$_descriptor,
                                payload IN RAW,
                                payloadl IN NUMBER )
    IS
        dequeue_options dbms_aq.dequeue_options_t;
        message_properties dbms_aq.message_properties_t;
        message_handle RAW(16);
        message msg_type;
    BEGIN
        dequeue_options.msgid := descr.msg_id;
        dequeue_options.consumer_name := descr.consumer_name;
        DBMS_AQ.DEQUEUE(queue_name => descr.queue_name,
                        dequeue_options => dequeue_options,
                        message_properties => message_properties,
                        payload => message,
                        msgid => message_handle);
        pkg_2.delete_thing( p_thing_id => message.thing_id );
        COMMIT;
    EXCEPTION
        WHEN OTHERS
        THEN
            ROLLBACK;
            plog.error(SQLERRM);
            plog.full_call_stack;
    END delete_thing;
END pkg_1;

Following is the code to create the queue:
BEGIN
SYS.DBMS_AQADM.STOP_QUEUE ( QUEUE_NAME => '<queue name>');
SYS.DBMS_AQADM.DROP_QUEUE ( QUEUE_NAME => '<queue name>');
END;
BEGIN
SYS.DBMS_AQADM.CREATE_QUEUE
    QUEUE_NAME          =>   '<queue name>'
   ,QUEUE_TABLE         =>   '<queue table>'
   ,QUEUE_TYPE          =>   SYS.DBMS_AQADM.NORMAL_QUEUE
   ,MAX_RETRIES         =>   5
   ,RETRY_DELAY         =>   0
   ,RETENTION_TIME      =>   0
   ,COMMENT             =>   'Queue for processing creation of things'
END;
BEGIN
SYS.DBMS_AQADM.START_QUEUE
    QUEUE_NAME => '<queue name>'
   ,ENQUEUE => TRUE
   ,DEQUEUE => TRUE
END;

Issue getting to the "ready" state after turning printer on

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