Issue in accessing the hana from laptop

Hello Experts,
I am new to Hana . I have an cloud share account and trying to access the Hana studio from laptop. But I am getting the error "The system Can't be reached"
Help me in this and thanks in advance.
Regards,
Suresh

Hi Suresh,
Did you use the external address instead of "hanacloud"? You can have a look at this doc Step by Step Tutorials - Connect SAP HANA developer edition on CloudShare (DB level)
Best regards,
Wenjun

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