Issue in recovery

i started recovery process when i entered my recovery cd1 provided by hp distributor then in 1st cd it completed 1 step and in 2 nd step it stops at 17% even i had waited for 6-7 hrs there is no change in that.Now its displaying the message BOOTMGR is missing, in next line it shows press ctrl+alt+del to restart i m pressing those but it again shows the same message again and again.please help me to get out of this.

Enter the bios and run the hard drive diagnostics, post back any error messages. http://support.hp.com/us-en/document/c00439024

Similar Messages

Wireless issues, system recovery - hp mini 1035nr

Hello,
my uncle recently sent me his used HP MINI 1035 nr from US (I live in London). I tried to go online but learnt that despite the fact that laptop was picking up wireless signals, it was not connecting to any network. The problem did not resolve when I tried to use external Netgear wireless adapter as well.
I took my laptop to PC world to fix the issue and they said that they need a recovery disc to restore my laptop to factory settings. I do not have any recovery disc and it seems that even if I had one, I would have to get external cd drive as this netbook does not have cd rom.
so there are two problems:
A, wireless not working
B, no recovery disc available
i would really appreciate if you can help me in resolving these problems
Thank you
Malik
Product Info:
HP Mini 1035 (from USA)
windows xp
product number: FT313UA

Hp will only ship recovery discs to the original country where it was purchased.
Depending on the year of manufacture and OS installed you may be able to do one or more things.
1. Make your own recovery discs. You will need a usb DVD drive to make them and use them to recover. Some newer mini's can put the recovery discs on a usb flash drive.
XP recovery discs
Vista Recovery discs
W7 recovery discs
2. Recover the OS from the hard drive.
Over the years XP has many different recovery options and some do not have the hard drive recovery, see this page to pick your year of mini.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00006110

Is this a new Apple? Macbook Pro issues - Data recovery.

I am a long time supporter of Apple (20 some odd years) but things seem different now and I am not talking about the "think different" from the old ad campaigns. Apple is a part of every aspect of my life with my personal machines and gadgets to the 50 some odd machines we use at work. One personal machine is a bad apple.
I have a Macbook Pro that has had issues since day one. I received it from Apple and there was a dent in the corner of the case. I immediately took it to the store and was told that they do not ship damaged equipment and that it would take 3 week to get a new machine. The machine worked and it seemed to be only a cosmetic issue. I was fine with it - I guess this was my mistake. The folks in the store documented the problem and sent me on my merry way. It was bought at the same time as my wife's machine - a regular black macbook (i tell you this because it is confused within the mix).
Since that time, I have called on 6 occasions about the MPB, from bluetooth errors, wouldnt wake from sleep, long start up times, firewire issues and now the hard drive has disappeared. All these occasions, I was calling to document the issues and make sure I had the correct fix and on the last call (before the HD failure) I was told that would extend my warranty due to my issues.
Now I am having the hard drive issue and have discussed this thing with 6 people and everyone is telling me a different story. Some say they can fix it... Some say they cannot... The store said that they would replace the whole machine yesterday but I needed to call the phone support folks and today the store geniuses want me to pay for a new hard drive and the install loosing all the info on the drive. This decision was changed in the store to replacing the drive and giving me the old drive to recover the data. In store today I was told that Apple does not ship damaged equipment... That is cool and out of all the machines that I have bought - I would have to agree - this one was and This MPB is an exception to the rule. Today I was also told that my calls were made on my wife's macbook and I could replace that machine which has never had an issue - I am typing on it right now. There was a clerical issue somewhere. To top all this off all my documenting of the pro's issues were said to be under this wife's machine and I was told that I have only called twice. Basically - I was called a liar.
This machine is an exception to the rule and I will say with my 20 years of interaction with Apple, This case is an exception as well. I hope that it is not the future of the "consumer driven" Apple. I guess I am just out a couple of grand for equipment and time and a whole slew of code if I cannot get my data back. And it this experience has slightly tarnished my view of a great company.
Anyone know some great data recovery folks in the Atlanta Area?

Hi red dirt studio,
Out of curiosity, any particular reason you didn't secure a proper backup for your machine. Especially because it sounds like a rather important machine (work related perhaps?) and the data on it is also of equal importance. I know in Sacramento there are a few data recovery places that start @ $500 after a $100 diagnostic/consultation.
I realize, however, hindsight is 20/20. It always is... especially when it comes to data recovery.
Calling into AppleCare and reporting an issue does not extend your one-year limited warranty, nor does it extend your AppleCare coverage (if you purchased it for the unit). So whoever told you that over the phone needs to recheck their training material and refresh the Terms & Conditions of the agreement. No where on the pages contained within (http://images.apple.com/legal/applecare/docs/AppleCareProtect_Plan_NAen.pdf) does it make mention or stake claim to that "exception."
Now, having worked in AppleCare (California offices) for several years I can attest that the one exception that Apple will honor is: "Documented in Warranty/Repeat Repair." Even prior to working for Apple, I had a machine covered after the 3 year AppleCare expired because the unit had been serviced under the scope of coverage for an issue that was now occurring again. Apple made it right and fixed the machine, granting me another 90 day coverage extension as result of the repair. To my knowledge that "grace period" after the warranty/AppleCare expires is 90 days from last repair of expiration of coverage window. Don't quote me on that, but I'm pretty confident on that number.
Regarding your issue, you need to reach out to AppleCare over the phone and attempt to get some clarification. A phone call always starts off with one of two things: (1) a SN# for the product, or (2) a case number. If you were supplying a SN# for your MacBook Pro and the phone agent accidentally logged it under another product then that's not something you should be punished for and now held financially responsible to resolve on your own. Again, though, that's something you need to take up with AppleCare.
You also indicated that the store wants to charge you for the HD replacement. So perhaps that answers my earlier question if the unit had AppleCare. I take it the unit does not? If it does, why are you paying to replace a defective HD?
Lastly... I'll agree that Apple doesn't "package, process and ship" damaged equipment from their facilities in China. But that doesn't mean it won't arrived unharmed. There's a lot that can happen between when the box is sealed and then opened by the consumer.

Issues with Recovery from recovery disc I created

Product Name and Number: HP G60-519WM notebook
Operating System installed: Windows 7 64-bit
I am trying to recover my system from a recovery disc I created, but am not having any luck. From the Systems Recovery Options, I get as far as it saying 'Use recovery tools that can help fix problems starting Windows. Select operating system to repair. If your operating system isn't listed click Load Drivers and then install drivers for your hard discs', which (NO OPERATING SYSTEM IS LISTED AT ALL) After I've clicked 'Load Drivers', I get the message, "Insert the installation media for the device and click OK to select driver." I'm stuck at this point....what driver(s) do I add and what else do I do to fix my laptop?
*Also from the Recovery Manager window, of the three help columns I am only able to select from second column titled ->I'd like to identify any problems.
PLEASE HELP

Thanks for responding to me, but is there no other way that I can solve this issue? In other words without cost? I don't even understand why this happened to me....I regularly do system clean ups, always check for updates, rarely download anything, etc.
One day I turned on my laptop and initially got a blue screen saying something happened (don't remember word for word) and restarted it per it's suggestion hoping it would fix itself....after I did, it came on making weird sounds and black screen telling me to insert reboot disc and press any key??? My financial status is bad currently and don't have luxury of $20 nor any amount. Please tell me there is another way??????

Reinstallation issues with recovery cd on a Satellite A100

I have tried to reinstall OS in my computer.
When I run a recovery cd I get a Recovery Utility.
I did it and the hard disk drive was formated.
But now I have only one partition-disk C and everything is on it.
I do not understand what is happened, but I would like to have two partitions. I tried to do it again
but I still get the same Recovery Utility.
What can I do ? Is there anyone who can help me ?

Hello
If you want to create two partitions please use SETUP option. After choosing the right language new menu window occurs. Please click on the SETUP button on the right side.
In the middle of the screen you will see small window. Please choose the first option and choose how much capacity the first partition should have. Click on OK and continue recovery procedure.
After OS installation finishes setup procedure and start WXP. You will see that only partition C is shown but with right capacity. Now start 'Disc management' and create logical partition. After formatting it job is done and you will have two partitions.
If you have more questions please write again.
BTW: you do not need any other partition applications.

Issue with recovery disks purchased from HP

I had a harddrive failure on the HP Pavilion 21-h010. Instead of utilizing the warranty, I decided to purchase a new harddrive and restore disks from HP.
Initially, I had the error where I was told that the disks could not be used for the system. I found that while the Build ID on the disks ( 14AM1ARA601 ) mostly matched my system ( 14AM1ARA602 ), investigating the restore disk revealed it was looking for a Build ID of ( 14EM1ARA602 ). After changing the Buidl ID in the computer, I was able to kick off the restore process.
After the 4th disk is used and removed, and the system reboots, it runs through some commands and red screens. I pulled the drive and found an error log with this detail:
*x:\opktools\imagex.exe /check /export /ref c:\sources\INSTALL*.SWM "c:\sources\INSTALL.SWM" USW864ML-S "c:\sources\BASEIMAGE.WIM" BASE_IMAGE
ImageX Tool for Windows
Copyright (C) Microsoft Corp. All rights reserved.
Version: 6.3.9600.16384
Exporting: [c:\sources\INSTALL.SWM, USW864ML-S] ->
[c:\sources\BASEIMAGE.WIM]
The specified image [USW864ML-S] was not found in [c:\sources\INSTALL.SWM].
Failed to export the base image!
Seems to me that the portion of the image is missing or damaged.
Does anyone have any thoughts?

@Vincet73
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Thank you,
Omar
I Work for HP

3rd party software installation issue after Recovery procedure

I had software installed in my laptop which was working ok but i had to run recovery disc on my laptop,
I saved most of my stuff on a memory stick but when i try to instal a particular software i get message "This application is registered to John(me)" but when i click ok i get the message "The current key has been locked to a different machine.
Please contact [email protected] for a new key .
Can anyone offer any advice on how to rectify this problem?
regards John

Hello
I think you should give us some more informations about the software that you use, notebook model, OS,
Such an error message is not known to me and I dont know a program on the recovery disk where you could get such a message.
Greets

HDD recovery issues and recovery disk creator issues

Hello there,
I have been trying for the life of me to use the HDD on my Satellite A205-S5804 lap top.It came preinstalled with vista
To no avail once selected it just starts the pc and never goes to the options. I have also tried to download the software needed to create my own and restore my pc to factory. Am I only left to purchase the recovery disks needed to restore my pc to factory condition.
I have also tried running as admin to make these changes and it keeps telling me to enter admin password that I never created.
Is there a download available to restore the HDD function or to complete the download so I can use the Hard drive recovery disk creator..
Help please.
Mary

Ohh, Im sorry miss..I do apologize..
So, you're saying that you were able to do the recovery without the discs before??
Did you do the recovery or did you do a system restore??
If you really did the recovery and it is not allowing you to continue, try doing this one..
Turn OFF the laptop, unplug the charger then remove the battery.
Put them back together..
Turn ON the laptop, just as you press the power button, start tapping F2 keeps on tapping it until you see the BIOS set up utility screen. Hit F9 to load the BIOS to its default then choose yes. Hit F10 to save and exit then choose yes.
Wait for the laptop to boot then try doing the recovery again if it will not boot up.
If the recovery will not work, possible problem with the HDD since the recovery partition is saved on the HDD.

My iPhone 5s on ios 8.1.2 is stuck at Apple logo or recovery mode.. To fix this issue, i need to update it to ios 8.2 through itunes.. I want to ask that my data i.e. Photos and other personal data would be removed after updating it or not..?

My iPhone 5s on ios 8.1.2 is stuck at Apple logo or recovery mode.. To fix this issue, i need to update it to ios 8.2 through itunes.. I want to ask that my data i.e. Photos and other personal data would be removed after updating it or not..?
if yes then how can i save my data or get out of recovery mode.. Is there any safe mode or something like that on which i could access my data..
P.S. I have not taken any backup of my iPhone on itunes..
Please help me sort out this issue..

Recovery mode doesn't mean that all your data is already lost. You only lose your data if you restore it.
When you plug the phone is into iTunes hold down the home button. iTunes may then give you the option JUST to update the software first. This should not get rid of any data.
However, if iTunes is only giving you the option to RESTORE and update, then you will lose your data I'm afraid.
Hope that helps!

Do I need to create a recovery file for my new laptop if there is a HP recovery

I have just bought a HP Pavilion 15 Notebook PC 15 - n219 sa
Serial : [Edited for Personal Information]
Product # : F9U67EA#ABU
There is a recovery partition.
I am a bit confused on the issue of recovery file creation. I have found instructions on youtube on the the creation of an image of the laptop but I wonder why I need to do that given there is a HP recovery manager.
Although I do not really know what the manager does.
Can anyone tell me what the best strategy is regarding recovery files for this laptop taking in to account the partition.
After I have done this I wish to remove macfee and install the Norton I bought. Do I need to disable the macafee? If so how do I do this?
Can I remove the macefee to save space on the hard drive?
If you can help with these questions that would be much appreciate.
I gues I just want to do the right thing with this new laptop and avoid deleting too much whilst savinbg space and having a protected machine I can restore.
Thank you
This question was solved.
View Solution.

Hi,
You should definetely create a set of Recovery Media - this is your copy of the operating system. An example of when you may need this would be if you had to replace the Hard Drive - details on creating this can be found on the following HP document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03481733&lc=en&cc=us&dlc=en
Regarding McAfee, you should uninstall this first before trying to install Norton - you can do this in the usual way by opening Windows Control Panel, open Programs and Features, right click the entry for McAfee and select Uninstall. When the process has completed, restart the notebook before installing Norton.
Regards,
DP-K
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Microsoft MVP - Windows Experience

System recovery failed new hard drive

I have an HP Pavilion g-6 1d26dx laptop. I just replaced the hard drive with one ordered directly from HP. When I went through the System Recovery, using the disks from HP, I got the following message:
There might be unexpected reboot during specialize to BBV1
The process will cause CTO panic because the image might not be normal
I got this message after trying the system recovery with and without the supplement disc for Application and Driver Recovery DVD that came with my other disks.
I have no idea what that message means, but I would appreciate any help getting this resolved. I was operating on Windows 7.
Thank you!

Hi:
I hate recovery disks. Too many times they don't work and you are left high and dry.
It has happened to me twice on different PC's.
Try the cyberlink patch for the recovery disks you purchased which may fix the issue.
Description
CyberLink Recovery Discs utility resolves an issue where Recovery Discs sent from HP do not work on a new hard drive.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-80183-1&cc=us&dlc=en&lc=en
If that fails to work, then the only other suggestion I have for you to get the operating system installed is the following and it is only good if you can still read all 25 characters of the W7 product key on the bottom of your notebook.
If you can read the 25 character Microsoft Windows 7 product key and can live with the bare operating system and software/drivers found on your PC's support page, you can make a plain W7 installation media by reading the info below.
Use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link below. You need a DVD or a 4 GB flash drive to use the USB method of compilation.
Use the 25 character windows 7 product key to activate your installation.
http://download.cnet.com/Windows-7-USB-DVD-Download-Tool/3000-18513_4-10972600.html
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below. Download the applicable version of Windows 7 that is on your product key (Home Premium, Pro, or Ultimate).
http://forums.mydigitallife.info/threads/14709-Windows-7-Digital-River-direct-links-Multiple-Languag...

Cannot get recovery disk to work on CQ58

Model Compaq CQ58
Product number is C2M29UA#ABA
Purchased 11/22/2012
Windows 8 preinstalled.
Turned laptop on and it came up with "No operating system found on HDD.
I inserted my recovery disc's and chose to install operating system and drivers image.
It will complete the reformat...but while it starts to copy the files needed to reinstall the files it wil get to 16% and then gives the error message "Destination Drive not connected"
I ran the hard drive diagnostic, chose the complete test as opposed to the quick test and it passed with o problems detected.
Need help as this laptop is not even 3 months old

Sorry about that. I should have caught it.
Did you happen to have virus or malware activity as the reason you want to use the recovery disks?
Download this utility from HP and run it. You will need a blank recordable CD-R. It was meant for Windows 7,but it may work for Windows 8.
it is meant to:
Resolves an issue where Recovery Discs sent from HP do not work on a new hard drive or one that has been fully cleaned or "wiped".
Enables the creation of a bootable CD that can be used with a set of Recovery Discs sent from HP to install software on a new or "wiped" hard drive.
edited:
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

DBXML database requires recovery often

I am running a dbxml database (2.4.13, DB: 4.7.25) with transactions. There are not many calls to the database daily (<200 on average), however it keeps exiting with an exception requesting that recovery be run:
Db Error: PANIC: DB_RUNRECOVERY: Fatal error, run database recovery
almost daily, and interfering with the full system operation since it requires the database. I am not sure why this is happening so often. Any suggestions?
Doug

There is a strict requirement that write operations are done one at a time. You can get by without it if things are kinda slow but not consistenly. You can manage it with your own coding locks. Also, I experienced lots of issues with recovery when I had my database on a san mount. When I switched it to local machine, things got lots better.
http://www.oracle.com/technology/documentation/berkeley-db/xml/gsg_xml_txn/cxx/index.html

Ordering a HP Recovery Kit Windows 8

The websites directions to order the HP Recovery kit are not up to date with the current website layout. I need to order the kit for my laptop. ENVY dv6 Product: C2M11UA#ABAModel: dv6-7210usWarranty: 1y1y0y Just looking to be pointed in the right direction to get this ordered. Thanks

Hello , Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! I understand that you are having an issue ordering Recovery Media, and wanted to assist you! Please review the following document, as it will help you with this process:HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive Here is the Web page for your product:HP Support - Software and Driver Downloads Once there, you can select your Operating System. After that, you can scroll down to the bottom of the list. Click on "Order Recovery Media-CD/DVD/USB", and continue from that point. Please let me know if this information was helpful by clicking the "thumbs up" below.
Regards!

My notebook whenever starts it opens recovery manager to recover system daily.

sir/madam
whenever i start my pavilion g4 1200tx windows 7 home basic 64 bit ,system startup repair starts to repair my system but it fails to repair it and opens recovery manager to recover my system daily.so tell me what i can do.????

Hello BRADS_COMPAQ-_-. Are you using the HP recovery manager to perform the reinstall of Windows? Take a look at these instructions to find out. If this is what you've tried to solve the issue the recovery partition may have been infected by the malicious program. It is uncommon but possible. However, that seems like a lot of money to solve this problem; I would like to offer a different solution. I think you should order a set of recovery discs from HP. The cost is minimal (and they're a good item to have in the case of hard drive failure). Using these discs you can re-create the entire factory image onto the hard drive which will also "re-install" the recovery partition. This means the corrupted recovery partition would be fixed.
Customers in the US/Canada would call 1-800-474-6836. It seems, however, that you are in the U.K. so I think this is the contact information for your area.
I hope this is helpful; have a great week!
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Click the "Accept as Solution" button if I resolve your issue.

Issue in recovery

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