Issue in See All options in Outlook Web Access (Exchange 2010)

Dear Exchange Admins,
In our Exchange email environment, the users are able to login OWA. but the users as well as  all admins (Exchange and AD admin) are not  able see all options through OWA. All are getting the message "
Sorry! Access denied
You don't have permission to open this page. If you're a new user or were recently assigned credentials, please wait 15 minutes and try again.
© 2010 Microsoft Corporation. All rights reserved.
Kindly help.Please
Ashraf

Hi Ashraf,
According to your description, I suggest you check the
RoleAssignmentPolicy property of user. If the RoleAssignmentPolicy property is empty, this error can be caused.
Run the following command to view the RoleAssignmentPolicy property:
Get-Mailbox <identity> | fl Name,RoleAssignmentPolicy
If you have any update, please post back.
Best regards,
Eric

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