Issue is happening on a Mac. I cannot log into creative cloud all I get is for squares in the center of the screen that a blinking

issue is happening on a Mac. I cannot log into creative cloud all I get is for squares in the center of the screen that a blinking

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Cannot log into creative cloud on Windows 8

    I have researched how to do so and found out that you need to find the OOBE file and rename it
    (the "opm_old" file. but i do not have this file)
    the creative cloud app goes to the email page then once i try to log in it goes back to the beginning "log in here" page.
    since i dont have the correct file to rename and then restart the app i have no idea what to do!
    if you know of a way to fix this i would be thanful for the advice.
    -Mike

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I cannot log into creative cloud application on Windows 7

    When I sign in the application logs me out and tells me to sign in again. I'm confused and really need assistance.

    Hi Daddy_6,
    Welcome to Adobe Forum,
    You can go through this thread, it can help to resolve your issue:
    http://forums.adobe.com/message/5703632#5703632
    Incase it does not resolve the issue, please do contact Adobe at http://www.adobe.com/in/company/contact.html
    Regards,
    Rajshree

  • Cannot log into Creative Cloud (for updates)

    When I login, I get message "You've been signed out."
    I've tried repeatedly with same results.
    Help?

    Hi!
    Try solution 2 from here:
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    I had the same problem, and deleting OPM file helped.

  • Lost main toolbar in Dreamweaver,cannot after this log into creative cloud

    Lost main toolbar in dreamweaver,then cannot log into Creative cloud.Was thinking of uninstalling dreamweaver and redownloading.Cannot do this--what next

    Discussions of RE-installing
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Also, if you have specific Dreamweaver questions that don't relate to installing...
    Start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • Cannot sign into creative cloud; cannot use creative cloud to access XI, want to use XI on more than one computer

    Cannot sign into creative cloud from 2nd computer, if try to use activation code error message is "oops, already in use"; cannot use creative cloud to access XI, want to use XI on more than one computer

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    http://forums.adobe.com/community/download_install_setup

  • Cannot log into any games keep on getting this The requested URL "/gardensoftime/?track=bookmark&ref=bookmarks&count=0", is invalid. Reference #9.5f34f418.1312835054.e594d25 invalid URL

    cannot log into any facebook games this happens all the time everyday

    Hi,
    Found a note explaining the significance of these errors.
    It says:
    "NZE-28862: SSL connection failed
    Cause: This error occurred because the peer closed the connection.
    Action: Enable Oracle Net tracing on both sides and examine the trace output. Contact Oracle Customer support with the trace output."
    For further details you may refer the Note: 244527.1 - Explanation of "SSL call to NZ function nzos_Handshake failed" error codes
    Thanks & Regards,
    Sindhiya V.

  • My iPad was logging me out so I have reset it - I cannot log into iCloud now and also my login for app updates defaults to an incorrect email address can anyone suggest how to re configure

    My iPad was logging me out so I have reset it - it retained all apps but I cannot now log into iCloud and when downloading apps it defaults to the wrong email details so the iPad doesn't recognise it to update - can anyone suggest how to resolve this

    Have you attempted to access your Apple ID through iforgot.apple.com ?
    If you have access to the internet, you should be able to go through the process of resetting your Apple ID password via security questions or email.
    Assuming that you use the same Apple ID for iCloud and the iTunes/App Stores, resetting your password may help you log back into iCloud and the iTunes/App Stores.

  • Cannot sign into Creative Cloud... again!

    Trying to run Adobe Muse to finish a project.  It says there is an upgrade, but I don't dare try that now.
    It then says I need to sign in again, but when I do I get
    "An unexpected error occurred. Please try again later.  I-2".
    This is incredibly frustrating -- this is the second time in as many weeks I've been unable to work because of a problem with Creative Cloud.
    The last time, deleting this file
    C:\Users\%USERNAME%\\AppData\Local\Adobe\OOBE\opm.db
    solved the problem (althought I still had to reset my password twice).  But I can't delete this file now because it says
       The process cannot access the file because it is being used by another process. 
    There are four processes called "Adobe CEF Helper.exe" running. Three can't be killed (and yes, I'm an administrator); the fourth can be killed but comes back immediately.  I have a lot of stuff open (Visual Studio sessions and text editors) and I really don't want to reboot.
    Why is this so terrible?  This software costs a lot of money and it's inexcusable that legitimate customers get hassled on a regular basis because Adobe can't keep their database straight.
    <sigh...>

    Finally rebooted.  Tried deleting this file again:
    C:\Users\%USERNAME%\AppData\Local\Adobe\OOBE\opm.db
    and it was still locked.  Hunted down and killed every process in the system with "Adobe" in the name or path.  Then I was able to delete this file, and now, lo and behold, Adobe Muse was able to sign in and now runs again.
    So far all the other Adobe apps also seem to be working.
    Grrrr... I wish Adobe would stop treating all of its customers as thieves.

  • Hi,i cannot log into my itunes account,keep getting error message-0x800b0101,any help,on windows vista

    hi,error message appears anytime i try to use anything on the itunes menu,installed the latest updates and still no change.i can play song samples but cant purchase tracks etc....any help out there???

    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

  • I cannot log into my icloud account to get my macmail on this P, I cannot log into my icloud account to get my macmail on this Pc

    I need to log into my mac.com email accounrfrom this PC

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

  • Cannot log into CMS and all services fail to load on installation.

    A trial version of Crystal Server XI r2 was installed due to problems with the license key for our purchased version of XI.  The r2 has since expired and I have uninstalled it.  I have now tried to install XI several times, but I am having a problem with the installation where it is Starting Services.  I get errors for each server Error 1920 Service Destination and server failed to start.  Please can you advise why this is occurring and what I can do to fix it?
    I keep getting the log in for the CMS, but no matter what I enter it fails.  Possibly I have selected something wrong in the installation.  I do not believe we had to log into the CMS previously.
    It comes up with
    System: CrystalReports (no other options) User Name: Administrator
    Password:
    Authentication:  Enterprise (other options LDAP, Windows NT, Windows AD - all these come up with error that there is no plug-in).  I have entered the server password which failed, tried it blank which failed.  I do not know what is required here.
    I have tried all our passwords, but no users or passwords work.  I have tried selecting different options, but have mostly tried New with the Create new or use existing, java and iis both selected as default, SQL Server and entered sa + password,
    I think probably an old version of the CMS exists from the original installation, but I have tried complete uninstall. 
    In the event viewer there is error:
    Event Type:     Error
    Event Source:     Application Error
    Event Category:     (100)
    Event ID:     1000
    Date:          18/08/2010
    Time:          14:16:24
    User:          N/A
    Computer:     CRYSTALREPORTS
    Description:
    Faulting application cacheserver.exe, version 11.0.0.1282, faulting module unknown, version 0.0.0.0, fault address 0x7ff2fbfc.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 63 61 63   ure  cac
    0018: 68 65 73 65 72 76 65 72   heserver
    0020: 2e 65 78 65 20 31 31 2e   .exe 11.
    0028: 30 2e 30 2e 31 32 38 32   0.0.1282
    0030: 20 69 6e 20 75 6e 6b 6e    in unkn
    0038: 6f 77 6e 20 30 2e 30 2e   own 0.0.
    0040: 30 2e 30 20 61 74 20 6f   0.0 at o
    0048: 66 66 73 65 74 20 37 66   ffset 7f
    0050: 66 32 66 62 66 63         f2fbfc 
    Please can someone help?  I am almost suicidal!
    Georgie

    Moved to BOE forums where CRS is supported.

  • No matter what I try, I cannot log into Facebook using Firefox, I get a message that states "you must enable cookies". I went into my security features and did this, nothing seems to work. I can however access facebook with Internet Explorer

    Whenever I attempt to sign in to Facebook using Firefox, I get a message that states that I must enable my cookies. I have gone to the security settings on my P.C. an attempted to o this, with no success

    Mecha Panda wrote:
    2) The Youtube player just shows black and nothing else.
    The first thing I would try is to update the graphics drivers; see http://forums.adobe.com/thread/945765

  • Cannot log into Messages Mac OS 10.10 Yosemite.

    Just upgraded to Yosemite. Cannot log into Messages because it is asking me for "talk.google.com Password". This references my gmail. The window will not accept either my Google password, or my Apple ID password.
    What's up?

    I have just checked the base of my iMac and the serial number is different to the serial number in About This Mac. Looks like a trip to the Apple Store is needed

  • Had to reset mac - we were members of creative cloud - need to re-install - cannot find initial set up emails how do we re-install

    we had to reset our mac -  lost the apps for creative cloud - need to re-install how do we do it

    Edman27 please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to reinstall the Adobe Creative applications included with your membership.

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