Issue Management Configuration?

Hi,
Can you please point me to basic configuration for Issue Management?
My requirement is very basic.
Thank you
Somar

Hi Somar,
just perform the steps described in the Implementation Guide in SAP Solution Manager.
Run transaction SPRO, choose SAP Reference IMG, expand the tree for SAP Solution Manager.
Perform all activities listed under Basic Settings, you will also find the required steps for Issue Management.
Best regards,
Ruediger Stoecker

Similar Messages

Issue management configuration docs required

Hello sap gurus
Can anyone forward me Issue management document for configuration and where do we use this in CRM.
Regards,
divya

Hi Somar,
just perform the steps described in the Implementation Guide in SAP Solution Manager.
Run transaction SPRO, choose SAP Reference IMG, expand the tree for SAP Solution Manager.
Perform all activities listed under Basic Settings, you will also find the required steps for Issue Management.
Best regards,
Ruediger Stoecker

Work Manager Configuration Issue with SharePoint 2013

Hi,
We are facing issue to configure the Workflow Manager with SharePoint 2013.
===========================================================
Please provide any solution/inputs to resolve this issue.
Thanks.

Hi ,
According to your description, my understanding is that you got an error when you configured Workflow Manager for SharePoint 2013.
For resolving your issue, please do as the followings:
1.Start -> Programs -> Workflow Manager 1.0 -> Workflow Manager Configuration -> Remove from Farm (not to be confused with SharePoint “farm”)
2.Drop SQL databases for Workflow Manager. (SbGatewayDatabase, SbManagementDB, SBMessageContainer01, WFInstanceManagementDB, WFManagementDB, WFResourceManagementDB)
3.Start-> Programs-> Workflow Manager 1.0 -> Workflow Manager Configuration -> Configure Workflow Manager with Default Settings (Recommended)
4.Ran the wizard just like before and it should be completed successfully this time.
More information, please refer to the link below:
http://www.spjeff.com/tag/workflow-manager-1-0/
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

Configuration of Issue Management tables

Hello -
I am looking to configure the tables in Issue Management but I cannot seem to find them via the SPRO transaction.
Is there a guide on how to do the configuration for Issue Management?
Please let me know
Thanks!
Nadine

Please look at Note 1019583. In TA SOLMAN_ISSUE_MGMT there are also the usual Wed Dynpro ALV customizing possibilities (independent of Issue Management).

Issue in Configuring Oracle WebCenter Content: Records

HI,
I have an issue in Configuring Oracle WebCenter Content: Records
In "Records Management Setup Checklist"
     Checked-in Audit Entries Default Metadata
     Checked-in Screening Reports Default Metadata
     Checked-in Reservation Default Metadata
Am not able to select the category/folder in the default check-in form for the above, and i don't see anything in the drop down also
When i click on the Browse button of above 3..
see Retention Schedule & favorite Schedule
But am not able to select any of those.
AnyOne faced this issue, pls help..
Thanks!!!!

The Oracle webcenter content: Records system will enable the retention schedule but it won't create any default retention category. If you want apply retention to a content then first you have to create the retention category and the disposition rule. Once you create the retention category then it will be listed under Retention Schedule. In your case complete the default configuration without applying retention, once you create retention you can apply that to those contents.
Browse Content --> Retention Schedules --> Create Retention Category
HTH..
Regards,
Manoj

Issue Management scenario Troubleshooting dump CX_WDR_ADAPTER_EXCEPTION

Hi,
I'm customizing img transaction to configure service desk scenario in a
Solution Manager SPS15 7.0(SID=SMG), on windows 2003 server/SQl Server
2005.
The problem is customizing Issue Management scenario at step "Troubleshooting".
When I execute this action, I go to smsy transaction->Settings -> Self-Diagnosis
and an error with this tittle appears:
Error when processing your request
What has happened?
The URL http://solution.grupotec.local:8002/sap/bc/webdynpro/sap/dswp_sd_settings/ was not called due to an error.
Note
The following error text was processed in the system SMG : Adapter error in &VIEW_ELEMENT_TYPE& "_08" of view "DSWP_SD_SETTINGS.START": Context binding of property ? cannot be resolved: The Mapping to Node COMPONENTCONTROLLER.1.LAYOUT Has Not Been Completed.
The error occurred on the application server solution_SMG_02 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: RAISE_FOR of program CX_WDR_ADAPTER_EXCEPTION======CP
Method: RAISE_BINDING_EXCEPTION of program CL_WDR_VIEW_ELEMENT_ADAPTER===CP
Method: GET_BOUND_ELEMENT of program CL_WDR_VIEW_ELEMENT_ADAPTER===CP
Method: GET_ATTRIBUTE_INTERNAL of program CL_WDR_VIEW_ELEMENT_ADAPTER===CP
Method: IF_WDR_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/L8STANDARD==============CP
Method: IF_WDR_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/L7STANDARD==============CP
Method: CONV_VIEW_INTO_VE_ADAPTER_TREE of program CL_WDR_INTERNAL_WINDOW_ADAPTERCP
Method: SET_CONTENT_BY_WINDOW of program CL_WDR_INTERNAL_WINDOW_ADAPTERCP
Method: RENDER_WINDOWS of program CL_WDR_CLIENT_SSR=============CP
Method: IF_WDR_RESPONSE_RENDERER~RENDER_USER_INTERFACE_UPDATES of program CL_WDR_CLIENT_SSR=============CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SMG in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server solution_SMG_02 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server solution_SMG_02 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 010 -u: SOLMANADM -l: E -s: SMG -i: solution_SMG_02 -w: 0 -d: 20080618 -t: 115252 -v: RABAX_STATE -e: UNCAUGHT_EXCEPTION
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
This error creates a dump:
Runtime Errors         UNCAUGHT_EXCEPTION
Exception              CX_WDR_ADAPTER_EXCEPTION
Short text
    An exception occurred that was not caught.
What happened?
    The exception 'CX_WDR_ADAPTER_EXCEPTION' was raised, but it was not caught
     anywhere along
    the call hierarchy.
    Since exceptions represent error situations and this error was not
    adequately responded to, the running ABAP program
     'CX_WDR_ADAPTER_EXCEPTION======CP' has to be
    terminated.
Error analysis
    An exception occurred which is explained in detail below.
    The exception, which is assigned to class 'CX_WDR_ADAPTER_EXCEPTION', was not
     caught and
    therefore caused a runtime error.
    The reason for the exception is:
    Adapter error in &VIEW_ELEMENT_TYPE& "_08" of view "DSWP_SD_SETTINGS.START":
    Context binding of property ? cannot be resolved: The Mapping to Node
    COMPONENTCONTROLLER.1.LAYOUT Has Not Been Completed.
    The occurrence of the exception is closely related to the occurrence of
    a previous exception "CX_WD_CONTEXT", which was raised in the program
     "CL_WDR_CONTEXT_NODE_MAP=======CP",
    specifically in line 25 of the (include) program
     "CL_WDR_CONTEXT_NODE_MAP=======CM001".
    The cause of the exception was:
    The Mapping to Node COMPONENTCONTROLLER.1.LAYOUT Has Not Been Completed.
Information on where terminated
    Termination occurred in the ABAP program "CX_WDR_ADAPTER_EXCEPTION======CP" -
     in "RAISE_FOR".
    The main program was "SAPMHTTP ".
    In the source code you have the termination point in line 45
    of the (Include) program "CX_WDR_ADAPTER_EXCEPTION======CM004".
I've tested in sicf transaction that /sap/bc/webdynpro/sap/dswp_sd_settings/ service (right click->test service), appears a log-on popup I type usr j2ee_admin and pwd, and the same error appears.
I'm logged with user to configure Solution Manager
which was SAP_ALL, SAP_NEW profile and a Z_RFC rol with( S_RFC,
S_RFCACL authorizations object).
Please could you help me??
Thanks and Regards
Raul

I've resolved this problem with SAP Note:
1157740 - Self Diagnosis dumps when Settings is accessed from Menu
Thanks and Regards
Raul

Lion Server Profile Manager Configuration

Hi Guys,
Currently have been testing Lion Server and Profile Manager Configuration.
So Far Have setup
Lion with Server App and Server Admin Tools
Configured Open Directory Master and enabled SSL on LDAP
Once Configured OD has created a CA Certificate can use for Profile Manager
Have Enabled in Server.app Web and Profile manager
In SSL Certificate Configuration have set CA Certificate for Web and Enabled Apple push notifications with my apple ID
In Profile Manager Enabled Device Management and Enabled Sign configuration profiles and selected CA Open Directory Certificate Created when setting up OD Master.
On Server Originally could install Trust Profile OK and Enroll Server OK with no issues, but on any other 10.7 Devices could install Trust Profile OK but would always say unsigned and Enroll would never work or just hang.
Now Since Played around with settings on 10.7 Server can no longer enroll but trust OK.
Questions have is
For SSL and Profile Manager to work properly as well as Certificates do you require to purchase a proper SSL Certificate or can we use the OD Master Certificate that gets created. All we are testing is on the Local LAN so don't want to get a SSL certificate from the internet.
Also why cannot 10.7 clients trust profile and enroll Devices Properly? How do I get this working properly?
Any ideas?
Regards,
Shane

taubmas wrote:
Not sure if its that as finally got Lion Server working on a VM setup so network shouldn't be an issue...
Had 1 OSX Lion Server VM and 1 OSX Lion Client VM and OSX Lion Server VM gets profile and enrolls device fine but again OSX client doesn't get enroll just sits again at installing..... even if set keychain to trust and make trust profile verified..
any other ideas? I think need to somehow get the server to trust trust profile by default instead of going to keychain all the time.
Shane
Did you get this to work in an ESXI envrionment? If so, which version are you running?

Workflow Manager Configuration Wizard is not working with USER ID

Hello everyone,
I
have successfully installed Workflow Manager 1.0 (and its prerequisites) on my Server 2008 R2 SP1 machine that is hosting Sharepoint 2013. I attempt to go into the Workflow Manager Configuration. That comes up and asks me if I want to Create
new farm with Default Settings, New Farm with custom settings, or existing farm. I've tried both Default settings AND Custom settings.
            When
the configuration wizard comes up, I attempt to fill out the necessary information. It seems to connect to the SQL server without a problem. I only run into an issue when setting the USER ID. The program totally freezes up and force closes.
            I
have verified that the USERID is in the correct format and tried multiple different formats. The problem is that the moment I move the cursor from the USERID field to ANY other field, the program force closes. I'm not able to hit submit, I'm not
able to change any other options. The moment USERID is manipulated or the cursor LEAVES the USERID field, the program force closes. It won't even allow me to put in a password before it force closes.
             Customer
domain is running in Windows Server 2003 Enterprise Edittion SP2.
Any
ideas?
I have installed also cumulative update to avoid crash but still I am getting force to close workflow wizard. I have used users which are already added in administrator groups.
We are using 3 tier architecture for Sharepoint 2013.
Also we have made Alias of Domain controller. Eg:-Alias is "labs" for domain "xyz.ab.com".
And we are using labs\spadmin and labs\spservice for Workflow Manager Configuration 1.0
Is there any issue with Domain Alias "labs" as Workflow gives error "Specified RunAs account is invalid" or "Force close the application".
  I
have copied the errors from event viewer below:
APPLICATION
ERROR
Faulting
application name: Microsoft.Workflow.Deployment.ConfigWizard.exe, version: 1.0.20922.0, time stamp: 0x505e1b30
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17965,
time stamp: 0x506dcae6
Exception code: 0xe0434352
Fault offset: 0x000000000000bccd
Faulting process id: 0x17f8
Faulting application start time: 0x01cddee198ece72e
Faulting application path: C:\Program Files\Workflow Manager\1.0\Microsoft.Workflow.Deployment.ConfigWizard.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 22ab8b69-4ad5-11e2-af8f-005056965915
.NET
Runtime Error
Application: Microsoft.Workflow.Deployment.ConfigWizard.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
Stack:
at System.DirectoryServices.AccountManagement.PrincipalContext.DoLDAPDirectoryInitNoContainer()
at System.DirectoryServices.AccountManagement.PrincipalContext.DoDomainInit()
at System.DirectoryServices.AccountManagement.PrincipalContext.Initialize()
at System.DirectoryServices.AccountManagement.PrincipalContext.get_QueryCtx()
at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithTypeHelper(System.DirectoryServices.AccountManagement.PrincipalContext, System.Type, System.Nullable`1<System.DirectoryServices.AccountManagement.IdentityType>, System.String,
System.DateTime)
at System.DirectoryServices.AccountManagement.UserPrincipal.FindByIdentity(System.DirectoryServices.AccountManagement.PrincipalContext, System.String)
at Microsoft.ServiceBus.Commands.Common.SecurityHelper.IsUserValid(System.DirectoryServices.AccountManagement.PrincipalContext, System.String)
at Microsoft.ServiceBus.Commands.Common.SecurityHelper.IsDomainUserValid(System.String, System.String)
at Microsoft.ServiceBus.Commands.Common.ValidateUserAttribute.Validate(System.String)
at Microsoft.Deployment.ConfigWizard.UICommon.AccountDetailsViewModel.ValidateDomainUser()
at Microsoft.Deployment.ConfigWizard.UICommon.AccountDetailsControl.UserIdTextBox_LostFocus(System.Object, System.Windows.RoutedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
at System.Windows.Controls.Primitives.TextBoxBase.OnLostFocus(System.Windows.RoutedEventArgs)
at System.Windows.UIElement.IsFocused_Changed(System.Windows.DependencyObject, System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.FrameworkElement.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.Controls.TextBox.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.NotifyPropertyChange(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.UpdateEffectiveValue(System.Windows.EntryIndex, System.Windows.DependencyProperty, System.Windows.PropertyMetadata, System.Windows.EffectiveValueEntry, System.Windows.EffectiveValueEntry ByRef, Boolean, Boolean,
System.Windows.OperationType)
at System.Windows.DependencyObject.ClearValueCommon(System.Windows.EntryIndex, System.Windows.DependencyProperty, System.Windows.PropertyMetadata)
at System.Windows.DependencyObject.ClearValue(System.Windows.DependencyPropertyKey)
at System.Windows.Input.FocusManager.OnFocusedElementChanged(System.Windows.DependencyObject, System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.FrameworkElement.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.NotifyPropertyChange(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.UpdateEffectiveValue(System.Windows.EntryIndex, System.Windows.DependencyProperty, System.Windows.PropertyMetadata, System.Windows.EffectiveValueEntry, System.Windows.EffectiveValueEntry ByRef, Boolean, Boolean,
System.Windows.OperationType)
at System.Windows.DependencyObject.SetValueCommon(System.Windows.DependencyProperty, System.Object, System.Windows.PropertyMetadata, Boolean, Boolean, System.Windows.OperationType, Boolean)
at System.Windows.DependencyObject.SetValue(System.Windows.DependencyProperty, System.Object)
at System.Windows.FrameworkElement.OnGotKeyboardFocus(System.Object, System.Windows.Input.KeyboardFocusChangedEventArgs)
at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
at System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.KeyboardDevice.ChangeFocus(System.Windows.DependencyObject, Int32)
at System.Windows.Input.KeyboardDevice.Focus(System.Windows.DependencyObject, Boolean, Boolean, Boolean)
at System.Windows.Input.KeyboardDevice.Focus(System.Windows.IInputElement)
at System.Windows.UIElement.Focus()
at System.Windows.Input.KeyboardNavigation.Navigate(System.Windows.DependencyObject, System.Windows.Input.TraversalRequest, System.Windows.Input.ModifierKeys, System.Windows.DependencyObject)
at System.Windows.Input.KeyboardNavigation.Navigate(System.Windows.DependencyObject, System.Windows.Input.Key, System.Windows.Input.ModifierKeys)
at System.Windows.Input.KeyboardNavigation.ProcessInput(System.Windows.Input.InputEventArgs)
at System.Windows.Input.InputManager.RaiseProcessInputEventHandlers(System.Windows.Input.ProcessInputEventHandler, System.Windows.Input.ProcessInputEventArgs)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)
at System.Windows.Interop.HwndKeyboardInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawKeyboardActions, Int32, Boolean, Boolean, Int32)
at System.Windows.Interop.HwndKeyboardInputProvider.ProcessKeyAction(System.Windows.Interop.MSG ByRef, Boolean ByRef)
at System.Windows.Interop.HwndSource.CriticalTranslateAccelerator(System.Windows.Interop.MSG ByRef, System.Windows.Input.ModifierKeys)
at System.Windows.Interop.HwndSource.OnPreprocessMessage(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at System.Windows.Threading.Dispatcher.Invoke(System.Windows.Threading.DispatcherPriority, System.Delegate, System.Object)
at System.Windows.Interop.HwndSource.OnPreprocessMessageThunk(System.Windows.Interop.MSG ByRef, Boolean ByRef)
at System.Windows.Interop.ComponentDispatcherThread.RaiseThreadMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.TranslateAndDispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at Microsoft.Workflow.Deployment.ConfigWizard.App.Main()
Thanks
Hansraj Rathva

Check to ensure that the user you're running the wizard as has access to the Users and Computers folders in Active Directory. I had trouble with the "specified RunAs account is invalid" message, and when I granted the AD rights, I was able to proceed.
The issue would be that the user executing the wizard isn't able to query AD to look up the specified user. The RunAs account you're specifying is probably fine.

"Enterprise manager configuration failed due to the ff... 11 g/windows 7

I get this error message, when using DBCA to create a database. Please help! Studying on my own for OCA.
Error message : "Enterprise manager configuration failed due to the following error - Listener is not up or database service is not registered with it. Start the listener and register database service and run EM Configuration Assistant again."
I did the following :
(1)Checked listener service properties and found that the path to executable was
driveletter:\app\product\11.1.0\db_2\bin\oracle.exeoca11g
I change the path above to what is listed below:
driveletter:\app\product\11.1.0\db_2\bin\tnslsnr
I updated :HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\OracleOCA11gTNSListener
image file to reflect the change .
I got the above suggestion from a blog. Not sure if it is right or wrong, but it seems logical. However, it did not resolve my issue
(2) I ran the emca script in db_home/bin directory as suggested by the warning message in DBCA wizard. Reboot my PC. Still no luck.
(3) I open DBCA to verify the database(via delete) is created, and yes it is .
I open EM and attempted to log into the tool as Sys/sysdba user. I get username and/or password are invalid error message. URL: https(strike-through)localhost://158/em/console/logon/logon
I can connect to SQl plus as either a sys/sysdba user but into EM.

Ok here is my listener status
C:\>lsnrctl status
LSNRCTL for 64-bit Windows: Version 11.2.0.1.0 - Production on 25-JAN-2013 14:01
:59
Copyright (c) 1991, 2010, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1521)))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for 64-bit Windows: Version 11.2.0.1.0 - Produ
ction
Start Date 25-JAN-2013 07:12:48
Uptime 0 days 6 hr. 49 min. 13 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File C:\app\Barbara\product\11.2.0\dbhome_2\network\admin\l
istener.ora
Listener Log File c:\app\barbara\diag\tnslsnr\Lenovo-PC\listener\alert\l
og.xml
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC1521ipc)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=127.0.0.1)(PORT=1521)))
Services Summary...
Service "CLRExtProc" has 1 instance(s).
Instance "CLRExtProc", status UNKNOWN, has 1 handler(s) for this service...
Service "OCA11GXDB" has 1 instance(s).
Instance "oca11g", status READY, has 1 handler(s) for this service...
Service "OCA2XDB" has 1 instance(s).
Instance "oca2", status READY, has 1 handler(s) for this service...
Service "oca11g" has 1 instance(s).
Instance "oca11g", status READY, has 1 handler(s) for this service...
Service "oca2" has 1 instance(s).
Instance "oca2", status READY, has 1 handler(s) for this service...
Service "orcl" has 1 instance(s).
Instance "orcl", status READY, has 1 handler(s) for this service...
Service "orclXDB" has 1 instance(s).
Instance "orcl", status READY, has 1 handler(s) for this service...
The command completed successfully
This is the OracleoraDB11g_home1TNSlistner image file value is this
C:\app\Barbara\product\11.2.0\dbhome_2\BIN\TNSLSNR
Aaaah! I do not like the sound of this. Oracle enterprise edition does not support windows home edition and Oracle XE does not have DBCA included.
Ok, so this is a road block, please suggest alternative routes.
Thanks
Edited by: Ant13 on Jan 25, 2013 2:21 PM
Edited by: Ant13 on Jan 25, 2013 2:33 PM

Auto-Managed configurations via WLSE 2.15

I'm managing a very large roll out of AIR-AP1131AG access points, all in autonomous mode, using a WLSE running version 2.15.
Due to the current network environment, these are all being shipped out with a basic configuration as there is no dhcp service at the remote sites. I'm then using the WLSE to push out a full config to the newly installed access points.
I can manually create a configuration job and push out the final config to access points that have already been discovered and managed by the WLSE. However, I've never been able to get the Auto-Managed config option to work - the WLSE never attempts to push a config when the devices are first discovered and managed.
I hope I'm just missing something (not so) obvious in the WLSE config.
In the WLSE interface, under Configure->Auto Update->Auto-Managed Configuration->Assign Templates, I have a template created, the Enable box is checked, I have a known-good configuration template selected, and under Matching Criteria: I have Device Types checked with AP 1130 in the selection box. I also have Update device credentials checked and Copy Running configuration to Startup configuration checked.
Under Auto-Managed Configuration Options I have SSH selected as the protocol, and Email results of auto-managed configuration jobs to (my email address).
The WLSE never tries to push a config to access points when they're first managed, so I have to manually find the newly-discovered access points and create a configuration job to push the configs to them.
I have a TAC case open on this issue, but I'm having a tough time just getting the TAC engineer to respond.
What might I be missing here?
Thanks...

Such issues have happened occaisonally . I usually go about by resetting and reconfiguring WLSE from the beginning. Now I have plans to upgrade the software to see if it resolves the issue.

System registered in SLD invisible in solution manager configuration

Hi
I have installed Solution Manager EHP1 / Oracle 10g / Win2003 on a VM. I ran into a issue in the Managed system configuration. The first step in the maanaged system configuration would help us select the satelllite systems which and configured in the SLD. Since systems were not yet added to SLD just the solution manager system shows up.
Here is the problem
I have added one system to the SLD using "Add Technical system" from http://localhost:50000/sld. This is a ABAP sysystem. The addition went through successfully however this does not reflect when I check the same in solution manager configuration "Managed system configuration"
As per the guide in the same page, I have checked on "Maintain Technical systems" Here too when I search for the system I created in SLD , I am not able to find it. Is there another way of manually maintaining the system in the SLD?
Any ideas as to why this might happen? Does one have to bounce the instance after adding systems to SLD/.... just wondering?
Ideas?
thanks
Ravi

Hi Rajeev
Thanks for your response however I fixed it. It looks like I had incorrectly mentioned the host in RZ70. Instead of mentioning the hostname of the solution manager I had mentioned the host name of the satellite system
The below link helped me fix the issue
http://help.sap.com/saphelp_nwpi71/helpdata/en/e7/01503ede925441e10000000a114084/content.htm
thanks
ravi

Sol Man Issue Management

Hi Team,
I am configuring isssue management in Sol Man. I am using SAP EHP 1 for SAP Solution Manager 7.0, ST: SAPKITL433.
I have created ZSSI t.code (Copy of SLFI).
1.When i try to create issue in DSWP and in SOLAR01, i could able to create only SLFI not ZSSI. How to get my transaction type ZSSI in DSWP and SOLAR01.
2.When i create the issue, i could not able to select the "Project" in the "Context" tab. How to link the project with an issue?
3. While creating the issue in DSWP, i need to specify the entry in the "Subject" field. I would like to add the custom defined "Subject" entries. How to add entries in the "Subject" field apart from the standard dropdown?
4. In the tab "Service Session", i could not able to assign any service sessions. How to assign this? How to create service session in DSWP?
Regards
PSK
Edited by: psk.psg on Oct 1, 2010 1:35 PM

Hi PSK!
Regarding the customizing, I think that note 1019583 would be helpful for you as it brings information on customizing in issue management. Check if you have done it correctly.
Regards,
Daniel.

Management Configuration Service failed to process agent configuration request

We're having a SCOM environment with several Management Servers. Since about two days, we're receiving the following alerts in SCOM and Management Server State is Critical:
Name : Management Configuration Service failed to process agent configuration request
Description : Management Configuration Service failed to process agent configuration request.
OpsMgr Management Configuration Service failed to process configuration request
(Xml configuration file or management pack request) due to the following exception
Microsoft.EnterpriseManagement.ManagementConfiguration.DataAccessLayer.DataAccessEx
ception: Data access operation failed
at Microsoft.EnterpriseManagement.ManagementConfiguration.DataAccessLayer.DataAc
cessOperation.ExecuteSynchronously(Int32 timeoutSeconds, WaitHandle stopWaitHandle)
at Microsoft.EnterpriseManagement.ManagementConfiguration.SqlConfigurationStore.
ConfigurationStore.ExecuteOperationSynchronously(IDataAccessConnectedOperation
operation, String operationName)
at Microsoft.EnterpriseManagement.ManagementConfiguration.SqlConfigurationStore.
ConfigurationStore.GetConfiguration(IDictionary`2 agentList,
ConfigurationSignature configurationSignature)
at Microsoft.EnterpriseManagement.ManagementConfiguration.Engine.AgentRequestPro
cessor.ProcessConfigurationRequest(ICollection`1 requestList, Int32&
processedRequestsCount)
at Microsoft.EnterpriseManagement.ManagementConfiguration.Engine.AgentRequestPro
cessor.Execute()
at Microsoft.EnterpriseManagement.ManagementConfiguration.Engine.ThreadManager.R
esponseThreadStart(Object state)
System.Data.SqlClient.SqlException (0x80131904): Timeout expired. The timeout
period elapsed prior to completion of the operation or the server is not
responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait
operation timed out
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean
breakConnection, Action`1 wrapCloseInAction)
at
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject
stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand
cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler,
TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryReadInternal(Boolean setTimeout,
Boolean& more)
at System.Data.SqlClient.SqlDataReader.Read()
at Microsoft.EnterpriseManagement.ManagementConfiguration.SqlConfigurationStore.
AgentConfigGetOperation.ReadAgentPoolInfo(IDataReader reader,
AgentConfigurationBuilder builder)
at Microsoft.EnterpriseManagement.ManagementConfiguration.SqlConfigurationStore.
AgentConfigGetOperation.ReadData(SqlDataReader reader)
at Microsoft.EnterpriseManagement.ManagementConfiguration.DataAccessLayer.Reader
SqlCommandOperation.SqlCommandCompleted(IAsyncResult asyncResult)
ClientConnectionId:e44a346e-adb8-4679-9b0d-b515ac24df95
As of that I'm pretty sure that it's related to a SQL Issue. I think it's related to SQL performance, as the server is available and can be reached:
System.Data.SqlClient.SqlException (0x80131904): Timeout expired. The timeout elapsed prior to completion of the operation or the server is not . ---> System.ComponentModel.Win32Exception (0x80004005): The wait timed out
at ....
Related to the error I also see warning related to "Local Dirty Notification State" and "Delta Synchronization State"
Thanks for any help

Hi,
You may need to check whether your SQL server which hold SCOM database has any performance issue. You can restart related SQL services and system center management configuration service. In addition, please check operation manager event logs on management
server and find out is there any error messages related.
If there is event 31552, then you can try links below to troubleshoot it:
http://blogs.technet.com/b/sudheesn/archive/2009/07/28/getting-31552-exception-sqlexception-timeout-expired-very-frequently-in-scom-server.aspx
http://blogs.technet.com/b/kevinholman/archive/2010/08/30/the-31552-event-or-why-is-my-data-warehouse-server-consuming-so-much-cpu.aspx
In addition, please also try to flush health service state and caches for management server.
Regards,
Yan Li
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