Issue management during implementation

Hello!
We are planning to use issue management in blueprinting and config phases in our rollout. We have SM 7.0 SPS16 with Workcenters configured. In Solar01/02 when I create an issue at a relevant project structure node I get the window " Issue Maintenance".
How or where do I configure for the following settings in the " Issue Maintenance " window.
1. Priority - I want to customize the drop-down menu with my own. (Instead of the default 1. very high...etc.)
2. Subject - I want to customize the drop-down menu entries in this field too.
3. I want to hide the tabs "Service sessions" and "Change requests" as we are not using this.
Appreciate your help and inputs.
Thanks.
Mike
Edited by: Mike Sikorsky on Jul 14, 2008 8:32 PM

Hi
1) Use OSC3 or OCS3 transaction, i could't remember which one
2) You will have to use transaction SPRO and navigate to "Define Catalogs, Codes, Code Groups" and make changes there. After that you need to adjust/customize Code Groups, followed by Code Group Profile, followed by Subject Profile. Then you will have to make changes to Transaction Type SLFI. It's quite a lot of work
3) I am not sure if you can hide those tabs.

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Issue Management scenario Troubleshooting dump CX_WDR_ADAPTER_EXCEPTION

Hi,
I'm customizing img transaction to configure service desk scenario in a
Solution Manager SPS15 7.0(SID=SMG), on windows 2003 server/SQl Server
2005.
The problem is customizing Issue Management scenario at step "Troubleshooting".
When I execute this action, I go to smsy transaction->Settings -> Self-Diagnosis
and an error with this tittle appears:
Error when processing your request
What has happened?
The URL http://solution.grupotec.local:8002/sap/bc/webdynpro/sap/dswp_sd_settings/ was not called due to an error.
Note
The following error text was processed in the system SMG : Adapter error in &VIEW_ELEMENT_TYPE& "_08" of view "DSWP_SD_SETTINGS.START": Context binding of property ? cannot be resolved: The Mapping to Node COMPONENTCONTROLLER.1.LAYOUT Has Not Been Completed.
The error occurred on the application server solution_SMG_02 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: RAISE_FOR of program CX_WDR_ADAPTER_EXCEPTION======CP
Method: RAISE_BINDING_EXCEPTION of program CL_WDR_VIEW_ELEMENT_ADAPTER===CP
Method: GET_BOUND_ELEMENT of program CL_WDR_VIEW_ELEMENT_ADAPTER===CP
Method: GET_ATTRIBUTE_INTERNAL of program CL_WDR_VIEW_ELEMENT_ADAPTER===CP
Method: IF_WDR_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/L8STANDARD==============CP
Method: IF_WDR_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/L7STANDARD==============CP
Method: CONV_VIEW_INTO_VE_ADAPTER_TREE of program CL_WDR_INTERNAL_WINDOW_ADAPTERCP
Method: SET_CONTENT_BY_WINDOW of program CL_WDR_INTERNAL_WINDOW_ADAPTERCP
Method: RENDER_WINDOWS of program CL_WDR_CLIENT_SSR=============CP
Method: IF_WDR_RESPONSE_RENDERER~RENDER_USER_INTERFACE_UPDATES of program CL_WDR_CLIENT_SSR=============CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SMG in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server solution_SMG_02 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server solution_SMG_02 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 010 -u: SOLMANADM -l: E -s: SMG -i: solution_SMG_02 -w: 0 -d: 20080618 -t: 115252 -v: RABAX_STATE -e: UNCAUGHT_EXCEPTION
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
This error creates a dump:
Runtime Errors         UNCAUGHT_EXCEPTION
Exception              CX_WDR_ADAPTER_EXCEPTION
Short text
    An exception occurred that was not caught.
What happened?
    The exception 'CX_WDR_ADAPTER_EXCEPTION' was raised, but it was not caught
     anywhere along
    the call hierarchy.
    Since exceptions represent error situations and this error was not
    adequately responded to, the running ABAP program
     'CX_WDR_ADAPTER_EXCEPTION======CP' has to be
    terminated.
Error analysis
    An exception occurred which is explained in detail below.
    The exception, which is assigned to class 'CX_WDR_ADAPTER_EXCEPTION', was not
     caught and
    therefore caused a runtime error.
    The reason for the exception is:
    Adapter error in &VIEW_ELEMENT_TYPE& "_08" of view "DSWP_SD_SETTINGS.START":
    Context binding of property ? cannot be resolved: The Mapping to Node
    COMPONENTCONTROLLER.1.LAYOUT Has Not Been Completed.
    The occurrence of the exception is closely related to the occurrence of
    a previous exception "CX_WD_CONTEXT", which was raised in the program
     "CL_WDR_CONTEXT_NODE_MAP=======CP",
    specifically in line 25 of the (include) program
     "CL_WDR_CONTEXT_NODE_MAP=======CM001".
    The cause of the exception was:
    The Mapping to Node COMPONENTCONTROLLER.1.LAYOUT Has Not Been Completed.
Information on where terminated
    Termination occurred in the ABAP program "CX_WDR_ADAPTER_EXCEPTION======CP" -
     in "RAISE_FOR".
    The main program was "SAPMHTTP ".
    In the source code you have the termination point in line 45
    of the (Include) program "CX_WDR_ADAPTER_EXCEPTION======CM004".
I've tested in sicf transaction that /sap/bc/webdynpro/sap/dswp_sd_settings/ service (right click->test service), appears a log-on popup I type usr j2ee_admin and pwd, and the same error appears.
I'm logged with user to configure Solution Manager
which was SAP_ALL, SAP_NEW profile and a Z_RFC rol with( S_RFC,
S_RFCACL authorizations object).
Please could you help me??
Thanks and Regards
Raul

I've resolved this problem with SAP Note:
1157740 - Self Diagnosis dumps when Settings is accessed from Menu
Thanks and Regards
Raul

Issue management problem

Hi all,
I am facing a problem in issue management in transaction solman_issue_mgmt transaction when i try to open a existing message i am getting a dump. the same dump occurs when i try to create a new issue using that transaction.
pls find the details of the dump .
I have applied not 1397754 also but still the problem persist.
kindly guide in this issue.
Error when processing your request
What has happened?
The URL http://ty-stfd0.ty-sap.os.itelligence.de:8002/sap/bc/webdynpro/sap/dswp_ci_issue_management/ was not called due to an error.
Note
The following error text was processed in the system TSD : View usage MAIN_USAGE_1 does not exist in window ISSUE of component DSWP_IM_ISSUE_VIEW
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Method: IF_WDR_RR_VIEW_CNT_ASSIGNMENT~GET_DEFAULT_VIEW_USAGE of program SAPLWDR_RUNTIME_REPOSITORY
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Method: BIND_ROOT of program CL_WDR_VIEW_MANAGER===========CP
Method: INIT of program CL_WDR_VIEW_MANAGER===========CP
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If you do not yet have a user ID, contact your system administrator.
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HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Regards,
Subhashini.

Hi Rajeev ,
Thanks for the reply.
i have checked the service, the specified service is active and tested also. the main screen apprears, the problem is with the next screen.
there is one more service dswp_im_issue_mgmt , the problem is coming with that service.
In our system, two service are active with the same name(dswp_im_issue_mgmt ) in that one is active and other is not active.
I tried to delete one but i got a message that the service is no more valid. is it because of this am getting the error
kindly clarify.
I tried to run the SIAC_LIST_UNPUBLISHED but it was not there in the system.
st22 details:
Runtime Errors         UNCAUGHT_EXCEPTION
Exception              CX_WDR_RR_EXCEPTION
Date and Time          03.02.2010 08:11:33
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along
the call hierarchy.
Since exceptions represent error situations and this error was not
adequately responded to, the running ABAP program 'SAPLWDR_RUNTIME_REPOSITORY'
has to be
terminated.
|Error analysis
|    An exception occurred which is explained in detail below.
The exception, which is assigned to class 'CX_WDR_RR_EXCEPTION', was not caught
and
therefore caused a runtime error.
The reason for the exception is:
View usage MAIN_USAGE_1 does not exist in window ISSUE of component
DSWP_IM_ISSUE_VIEW

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I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
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Issue management during implementation

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