Issue Management functionality
Has anyone out there used some combination of the Collaboration Room functionality to handle "issue management"? Is so, can you share what you have done?
thanks, John
When I say "Issue Management", I basically mean when an issue on a project needs to take on a life of its own, basically become a sub-project. I've seen how you can relate to other rooms, and that would be a solution, but are there any other ways that people have done it?
For example, the issue may start out small, with some documents, discussion threads, tasks, etc but then when the team realized that it needed to become a sub-project, can you move the documents, threads, tasks, etc into the new room?
Thanks, John
Similar Messages
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Issue when activing Global Funds Management Function(PSM-FM)
Hi Peers,
I tried to active Global Funds Management Function(PSM-FM) in IMG. A message "Aktivierung des Haushaltsmanagements ist nicht erlaubt" poped up. And I also only have read access to Active/Deactive Funds Management but SU53 shows authorization check is ok.
What should I do for next? Thanks
Regards,
EuniceHi,
I am facing the same issue regarding "Read Access Only" to the activation of Funds Management under Actual and Commitment Update/Integration.
I've checked the component activation and found that
1) ES-PS is activated under SPRO
2) IS-PS is checked under BF11, but the checkbox status is greyed, so that it's impossible to change it.
I've tried to delete the IS-PS entry and re-insert it...the action was successful but the issue remained...
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Exposing Portal's User Management functionality via Web Service issue
Dear experts,
I am trying to create and deploy a web service that will tap into User Management functionality (UMFactory) of the Portal. I created a Java project with a Java class with one of the methods exposed via Web Service. Since this is a Java project and not a Web Dynpro project, a number of external jars and libraries, but I don't know how to add WD_RUNTIME and I am guessing that my problem is related to that.
When trying to run the application, I receive the following error message when trying to envoke UMFactory:
java.lang.NoClassDefFoundError: com/sap/tc/logging/Location
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at com.hollister.getusers.GetPortalUsers.getPortalUsers(GetPortalUsers.java:75)
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Please, help.
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Error while Activating Activate Global Funds Management Functions (PSM-FM)
Hi,
I am getting the below error while activating Activate Global Funds Management Functions (PSM-FM) in Funds Management.
Aktivierung des Haushaltsmanagements ist nicht erlaubt
Message no. ZZ003
Kindly help me in fix this issue....
Thanks
KishoreHi,
Thanks for your reply. But can you clarify me why we need to delete the row Z_LEAVE in SE11 for FMISPS table. Because here ABAPER is objecting to do this as they feel there may be some impact if we delete this.
Kindly clarify me
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Kishore -
Importance of Bounce management functionality in SAP CRM
Hi All,
I want to discuss few interesting issues which I have come a cross while doing a setting for bounce management functionality in SAP CRM 7.0
Before sharing my experience I want to discuss some term related to Bounce email than will discuss about types of bounce emails and cause of the bounce email.The setting of bounce functionality is describing in below link .
http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/46/3f509215835fa7e10000000a1553f7/content.htm
In general when a website visitor sigh up they receive email from the company site, the information the site collected saved in the database but It commonly happen some of your email will be undeliever. In marketing term we say it as 'Bounce'. this is the same way happen as when a person give a bank cheque to bank and don't have sufficient money to his/her account the bank people say the cheque got bounce ..
As we are aware emails are bounce for variety of reason such as.
- In case the recipient email address is invalid.
- recipient email address is inactive or closed
- recipient mailbox is full or mail server have some technical issue etc
In general all these bounces emails categorize in two category.
Hard bounce- When email address is not active. example wrong email address, email address de-activated, deleted,or closed
Soft bounce- recipient mailbox is full, mail server have some technical issue, Out_of_office is setup .
Now finally we come to know about the cause of bounce email and types. Now the question arises why this is so important when we have bounce management functionality active in sap crm marketing ? as described in above url.
suppose that there is a campaigning happening for an product where 3000 person visited it. Now incase 2000 visitors shown interest so have qualified as prospect bases on the information they have provided such as name, address, salary or employment detail.
After successfully execution of campaign now senior executives create a mailing list for all the prospects in the target group of campaign and sends email to all the users.Now if I say to how many customers really company have reached reached after campaign execution answer will be we can not have the correct fact and figure as there could be some bounce happened.
Now incase bounce management setting is configure in your CRM system than system will receive inbound e-mails for each bounce.Suppose we have received one thousand bounce emails than we would say actual customer contacted is 1000. this is the correct fact and figure and very much useful for marketing people.
After than executive could remove email address which were hard bounced and for soft bounce they can use some other channel to contact like telephone calls etc to reach them.
The correct facts and figures are very much important for marketing strategy and planning and also to know success level of each campaign. Assume a scnario where in day a company launches more than 5 campaign. I feel the importace is transparent now.
I hope you would find some interest in above blog.
Thanks
premHI, Sreedhar
Check this thread:
Re: New search help on CRMD_ORDER locator
Denis. -
Can I use a project/issue management software with LabVIEW?
There are project/issue management softwares.
I only know Redmine.
Can I use LabVIEW with such softwares?I am not aware, that you can hook LabVIEW to tools like bug tracing databases in a native way.
What you can do is performing that link in a context of requirements management. Use NI Requirements Gateway for this functionality.
Norbert
CEO: What exactly is stopping us from doing this?
Expert: Geometry
Marketing Manager: Just ignore it. -
Process Order Confirmation COR6N - By using Shift Management Functionality
Hi,
I want to confirm Operations/Phases by using T.Code COR6N.
Here i want to identify which Shift i have done confirmation by using shift management functionality.
It can be done for CORK. While doing Cofirmation for Order by using CORK, we can use this functionality.
The same i want to use for COR6N.
I have done as per following link
https://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/c0fa9a04-376a-2c10-c396-86d32ac80614
Is there any option to use this functionality for COR6N ?
Pl suggest
Regards
Nag
Edited by: nag1975 on Mar 29, 2010 3:06 PMHi Srinath,
Go to T-code CO86 directly or go to SPRO> Production planning for process industries>process order--> operation>>confirmation and then hide the field for scrap by clicking the radio button. I think this should serve your purpose.
Please let me know if you have any issues.
Regards,
Abhijeet -
Issue management in Solution manager
Hi,
We are in design phase for Solution manager 4.0. The requirement is now that we want to Internally (250 Sap experts divided in functional groups) involve other support groups or employees to the support message.
From the theories available I would say to use Issues (SLF2 or SLFI (4.0), linked to the support message (SLFN), eventual changes can be linked to this issue as well. within the issue it is possible to assign tasks to groups and(?)/or employees.
When a change request is available, no issue is necessary to involve (assign tasks) to employees or groups?
Another sound here is to use the "task" message in order to involve other people.
I am wondering what would be the smartest solution and why. Please help.
JosNadine the only pain that I see by using the Issues Management component for project issues is that people who wont normally log into Solution Manager (project managers, integration leads, org change leads, etc) will now need a SAP user ID and training on the system. Even though this is very minimal training, and its probably good for them to use the SAP interface, it isnt as quick as using Sharepoint, an E room or spreadsheets.
But if it is project issues associated to business processes (thats how it sounds based on your other posts), this could be very useful. Again the functionality is mature enough to deploy according to your requirements, but prepared for some whining and pushback.
Good luck -
Configuring TREX for HCM Talent management functionality using Nakisa
Hi,
We are configuring the Talent Management functionality in ECC-HR system.We have installed TREX 7.1 patch number 36 and Nakisa.
We are using the 'embedded search' functionality.
Now, also and are trying to create indexes using the Administration cockpit (tcode ESH_COCKPIT).
However we are getting the error 'System DHS, client 100: A connection already exists' while creating a 'search connector' in the cockpit.
Also, we are getting the below log error in the system in SM21:
''TREX_ICM - Send_Error; return code = 112, return text =HTTPIO_PLG_ICM_CONNECT_FAILED-Fehle''
Kindly let us know what should be done.
Thanks & Regards,
Kunal.Hi,
Now the initial error we were getting is resolved by applying one note suggested by SAP OSS.
However, now we have another issue, while creating indexes using tcode ESH_COCKPIT in the backend system.
We get error when we try to go to tcode TREXADMIN --> TREX
ABAP Customizing --> 'Net Performance'.
It gives the error below:
ERROR
Remote communication failure with partner http://:33003/ICMConnectTest
HTTP Status 507: Kernel error:ICM_HTTP_CONNECTION_FAILED (400 )
Kindly let us know why we get the error because even while recreating
the indexes we get similar error i.e. Remote communication failure with
partner http://cca1cs0872:33003/asxml/multiIndexCellTable
The icm timeout parameter is sufficiently large i.e. around 30 minutes.
Also, the RFC (TREX_DHS) from ECC-HR system to the TREX is working fine.
Thanks & Regards,
Kunal. -
Issue Management scenario Troubleshooting dump CX_WDR_ADAPTER_EXCEPTION
Hi,
I'm customizing img transaction to configure service desk scenario in a
Solution Manager SPS15 7.0(SID=SMG), on windows 2003 server/SQl Server
2005.
The problem is customizing Issue Management scenario at step "Troubleshooting".
When I execute this action, I go to smsy transaction->Settings -> Self-Diagnosis
and an error with this tittle appears:
Error when processing your request
What has happened?
The URL http://solution.grupotec.local:8002/sap/bc/webdynpro/sap/dswp_sd_settings/ was not called due to an error.
Note
The following error text was processed in the system SMG : Adapter error in &VIEW_ELEMENT_TYPE& "_08" of view "DSWP_SD_SETTINGS.START": Context binding of property ? cannot be resolved: The Mapping to Node COMPONENTCONTROLLER.1.LAYOUT Has Not Been Completed.
The error occurred on the application server solution_SMG_02 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: RAISE_FOR of program CX_WDR_ADAPTER_EXCEPTION======CP
Method: RAISE_BINDING_EXCEPTION of program CL_WDR_VIEW_ELEMENT_ADAPTER===CP
Method: GET_BOUND_ELEMENT of program CL_WDR_VIEW_ELEMENT_ADAPTER===CP
Method: GET_ATTRIBUTE_INTERNAL of program CL_WDR_VIEW_ELEMENT_ADAPTER===CP
Method: IF_WDR_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/L8STANDARD==============CP
Method: IF_WDR_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/L7STANDARD==============CP
Method: CONV_VIEW_INTO_VE_ADAPTER_TREE of program CL_WDR_INTERNAL_WINDOW_ADAPTERCP
Method: SET_CONTENT_BY_WINDOW of program CL_WDR_INTERNAL_WINDOW_ADAPTERCP
Method: RENDER_WINDOWS of program CL_WDR_CLIENT_SSR=============CP
Method: IF_WDR_RESPONSE_RENDERER~RENDER_USER_INTERFACE_UPDATES of program CL_WDR_CLIENT_SSR=============CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SMG in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server solution_SMG_02 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server solution_SMG_02 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 010 -u: SOLMANADM -l: E -s: SMG -i: solution_SMG_02 -w: 0 -d: 20080618 -t: 115252 -v: RABAX_STATE -e: UNCAUGHT_EXCEPTION
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
This error creates a dump:
Runtime Errors UNCAUGHT_EXCEPTION
Exception CX_WDR_ADAPTER_EXCEPTION
Short text
An exception occurred that was not caught.
What happened?
The exception 'CX_WDR_ADAPTER_EXCEPTION' was raised, but it was not caught
anywhere along
the call hierarchy.
Since exceptions represent error situations and this error was not
adequately responded to, the running ABAP program
'CX_WDR_ADAPTER_EXCEPTION======CP' has to be
terminated.
Error analysis
An exception occurred which is explained in detail below.
The exception, which is assigned to class 'CX_WDR_ADAPTER_EXCEPTION', was not
caught and
therefore caused a runtime error.
The reason for the exception is:
Adapter error in &VIEW_ELEMENT_TYPE& "_08" of view "DSWP_SD_SETTINGS.START":
Context binding of property ? cannot be resolved: The Mapping to Node
COMPONENTCONTROLLER.1.LAYOUT Has Not Been Completed.
The occurrence of the exception is closely related to the occurrence of
a previous exception "CX_WD_CONTEXT", which was raised in the program
"CL_WDR_CONTEXT_NODE_MAP=======CP",
specifically in line 25 of the (include) program
"CL_WDR_CONTEXT_NODE_MAP=======CM001".
The cause of the exception was:
The Mapping to Node COMPONENTCONTROLLER.1.LAYOUT Has Not Been Completed.
Information on where terminated
Termination occurred in the ABAP program "CX_WDR_ADAPTER_EXCEPTION======CP" -
in "RAISE_FOR".
The main program was "SAPMHTTP ".
In the source code you have the termination point in line 45
of the (Include) program "CX_WDR_ADAPTER_EXCEPTION======CM004".
I've tested in sicf transaction that /sap/bc/webdynpro/sap/dswp_sd_settings/ service (right click->test service), appears a log-on popup I type usr j2ee_admin and pwd, and the same error appears.
I'm logged with user to configure Solution Manager
which was SAP_ALL, SAP_NEW profile and a Z_RFC rol with( S_RFC,
S_RFCACL authorizations object).
Please could you help me??
Thanks and Regards
RaulI've resolved this problem with SAP Note:
1157740 - Self Diagnosis dumps when Settings is accessed from Menu
Thanks and Regards
Raul -
Hi all,
I am facing a problem in issue management in transaction solman_issue_mgmt transaction when i try to open a existing message i am getting a dump. the same dump occurs when i try to create a new issue using that transaction.
pls find the details of the dump .
I have applied not 1397754 also but still the problem persist.
kindly guide in this issue.
Error when processing your request
What has happened?
The URL http://ty-stfd0.ty-sap.os.itelligence.de:8002/sap/bc/webdynpro/sap/dswp_ci_issue_management/ was not called due to an error.
Note
The following error text was processed in the system TSD : View usage MAIN_USAGE_1 does not exist in window ISSUE of component DSWP_IM_ISSUE_VIEW
The error occurred on the application server ty-stfd0_TSD_02 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: IF_WDR_RR_VIEW_CNT_ASSIGNMENT~GET_EMBEDDED_VUSAGE of program SAPLWDR_RUNTIME_REPOSITORY
Method: IF_WDR_RR_VIEW_CNT_ASSIGNMENT~GET_DEFAULT_VIEW_USAGE of program SAPLWDR_RUNTIME_REPOSITORY
Method: GET_VIEW of program CL_WDR_VIEW_MANAGER===========CP
Method: BIND_ROOT of program CL_WDR_VIEW_MANAGER===========CP
Method: INIT of program CL_WDR_VIEW_MANAGER===========CP
Method: INIT_CONTROLLER of program CL_WDR_INTERFACE_VIEW=========CP
Method: INIT of program CL_WDR_CONTROLLER=============CP
Method: GET_VIEW of program CL_WDR_VIEW_MANAGER===========CP
Method: BIND_ROOT of program CL_WDR_VIEW_MANAGER===========CP
Method: INIT of program CL_WDR_VIEW_MANAGER===========CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system TSD in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server ty-stfd0_TSD_02 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server ty-stfd0_TSD_02 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 100 -u: SKRISHNAN -l: E -s: TSD -i: ty-stfd0_TSD_02 -w: 0 -d: 20100203 -t: 092939 -v: RABAX_STATE -e: UNCAUGHT_EXCEPTION
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Regards,
Subhashini.Hi Rajeev ,
Thanks for the reply.
i have checked the service, the specified service is active and tested also. the main screen apprears, the problem is with the next screen.
there is one more service dswp_im_issue_mgmt , the problem is coming with that service.
In our system, two service are active with the same name(dswp_im_issue_mgmt ) in that one is active and other is not active.
I tried to delete one but i got a message that the service is no more valid. is it because of this am getting the error
kindly clarify.
I tried to run the SIAC_LIST_UNPUBLISHED but it was not there in the system.
st22 details:
Runtime Errors UNCAUGHT_EXCEPTION
Exception CX_WDR_RR_EXCEPTION
Date and Time 03.02.2010 08:11:33
What happened?
The exception 'CX_WDR_RR_EXCEPTION' was raised, but it was not caught anywhere
along
the call hierarchy.
Since exceptions represent error situations and this error was not
adequately responded to, the running ABAP program 'SAPLWDR_RUNTIME_REPOSITORY'
has to be
terminated.
|Error analysis
| An exception occurred which is explained in detail below.
The exception, which is assigned to class 'CX_WDR_RR_EXCEPTION', was not caught
and
therefore caused a runtime error.
The reason for the exception is:
View usage MAIN_USAGE_1 does not exist in window ISSUE of component
DSWP_IM_ISSUE_VIEW -
[ODBC Driver Manager] Function sequence error
Hi all,
i´m trying to built an webservice and if i try to run my code i get following
error: [ODBC Driver Manager] Function sequence error .CAn someone tell me what
this means?
Here comes my code:
static String Daten(int Nummer)
java.sql.Connection conn = null;
java.sql.Statement stmt = null;
try
Context ctx = null;
Hashtable ht = new Hashtable();
ht.put(Context.INITIAL_CONTEXT_FACTORY,
"weblogic.jndi.WLInitialContextFactory");
ht.put(Context.PROVIDER_URL,
"t3://localhost:7001");
// Get a context for the JNDI look up
ctx = new InitialContext(ht);
javax.sql.DataSource ds
= (javax.sql.DataSource) ctx.lookup ("webservice-data-source");
conn = ds.getConnection();
System.out.println("Making connection...\n");
// execute some SQL statements to demonstrate the connection.
stmt = conn.createStatement();
System.out.println("Vor ResultSet");
ResultSet result = stmt.getResultSet(); //Bringt Fehler
final Vector erstespalte = new Vector();
final Vector zweitespalte = new Vector();
final Vector drittespalte = new Vector();
final Vector Zeilen;
final Vector end = new Vector();
try {//2.Block
stmt.executeQuery("Select * from Person where Kundennummer=5");
while(result.next())
erstespalte.add(result.getObject(1));
zweitespalte.add(result.getObject(2));
drittespalte.add(result.getObject(3));
Zeilen = new Vector();
for(Enumeration a = erstespalte.elements() ; a.hasMoreElements()
for(Enumeration b = zweitespalte.elements() ;b .hasMoreElements()
for(Enumeration c = drittespalte.elements() ; c.hasMoreElements()
Zeilen.add(a.nextElement());
Zeilen.add(b.nextElement());
Zeilen.add(c.nextElement());
end.add(Zeilen);
}System.out.println(end);
result.close();
}//2.try-Block
catch (SQLException e) {
System.out.println(e);
}//1.try-Block schliessen
catch (Exception e) {
System.out.println("Exception was thrown: " + e.getMessage());
finally {
try {
if (stmt != null)
stmt.close();
if (conn != null)
conn.close();
catch (SQLException sqle) {
System.out.println("SQLException during close(): " + sqle.getMessage());
}//finally-Block schliessen
return ("HAllo");
}//Methode abschliessen
Thank you very much for helping !!!Please post this in the JDBC newsgroup: weblogic.developer.interest.jdbc
Also, please include your full error message.
-- Rob
Hakan wrote:
Hi all,
i´m trying to built an webservice and if i try to run my code i get following
error: [ODBC Driver Manager] Function sequence error .CAn someone tell me what
this means?
Here comes my code:
static String Daten(int Nummer)
java.sql.Connection conn = null;
java.sql.Statement stmt = null;
try
Context ctx = null;
Hashtable ht = new Hashtable();
ht.put(Context.INITIAL_CONTEXT_FACTORY,
"weblogic.jndi.WLInitialContextFactory");
ht.put(Context.PROVIDER_URL,
"t3://localhost:7001");
// Get a context for the JNDI look up
ctx = new InitialContext(ht);
javax.sql.DataSource ds
= (javax.sql.DataSource) ctx.lookup ("webservice-data-source");
conn = ds.getConnection();
System.out.println("Making connection...\n");
// execute some SQL statements to demonstrate the connection.
stmt = conn.createStatement();
System.out.println("Vor ResultSet");
ResultSet result = stmt.getResultSet(); //Bringt Fehler
final Vector erstespalte = new Vector();
final Vector zweitespalte = new Vector();
final Vector drittespalte = new Vector();
final Vector Zeilen;
final Vector end = new Vector();
try {//2.Block
stmt.executeQuery("Select * from Person where Kundennummer=5");
while(result.next())
erstespalte.add(result.getObject(1));
zweitespalte.add(result.getObject(2));
drittespalte.add(result.getObject(3));
Zeilen = new Vector();
for(Enumeration a = erstespalte.elements() ; a.hasMoreElements()
for(Enumeration b = zweitespalte.elements() ;b .hasMoreElements()
for(Enumeration c = drittespalte.elements() ; c.hasMoreElements()
Zeilen.add(a.nextElement());
Zeilen.add(b.nextElement());
Zeilen.add(c.nextElement());
end.add(Zeilen);
}System.out.println(end);
result.close();
}//2.try-Block
catch (SQLException e) {
System.out.println(e);
}//1.try-Block schliessen
catch (Exception e) {
System.out.println("Exception was thrown: " + e.getMessage());
finally {
try {
if (stmt != null)
stmt.close();
if (conn != null)
conn.close();
catch (SQLException sqle) {
System.out.println("SQLException during close(): " + sqle.getMessage());
}//finally-Block schliessen
return ("HAllo");
}//Methode abschliessen
Thank you very much for helping !!! -
Travel Management functions interview question and answers
Hi Guys,
I wanted to know Travel Management functions interview question and answers , it is most urgent for me.
Your detail response will be highly appreciated.
Thanks Sam.Check this site
http://help.sap.com/saphelp_470/helpdata/en/73/6bf037f1d6b302e10000009b38f889/frameset.htm
Regards,
Ruben -
Empties Management Functionality in ECC 6.0
Hi all,
Can any one please tell me empties management functionality in ECC 6.0??
Best Regards,
AI.Hi,
Go to help.sap.com weblink
http://help.sap.com/search/highlightContent.jsp
Enter Empties Management.
You will find Empties Management Functionality in ECC 6.0.
Please let me know if you need more information.
Regards
Sridhar M -
Hi Gurus
I have an issue with function module, i am passing a filepath to the function module which is like this /temp/folder/AFILE.csv.
to pull the data from application server. When ever it enters to the function module it is changing the file name as /TEMP/FOLDER/AFILE.CSV( it is changing the entire thing to capitol letters), I just want to know that there is any way where i can pass the file path as it is.
Regards
Kumar.If it is a custom Function module then goto the domain of the file parameter of the FM (if u r using std. domain then change it to a custom domain) and set the lowercase checkbox under Definition tab.
Regards,
Joy.
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