Issue/Messages Tab

Dear All,
In SOLAR 01 transaction, there is a tab for Issues/Message. In that tab there is a first column named Type which will have two option in drop down, Message - BMIS and Issue - SAIS.
My query is can we add more types like messages and issues. If so were it has to be configured.
thanks and regards
Praveen.J

Hi Marcel,
the tab Messages/Issues is prepared only for documents of type Messages and Issues. These types (BMIS for Messages and SAIS for Issues) are fixed values of Domain HIER_RTYPE_IM, which is used in the list of values for field Type. Besides that the standard program behind SOLAR01/SOLAR02 is considering only the creation of Messages and Issues as well, this is hard coded, function codes SA_CREATE_MESSAGE and SA_CREATE_ISSUE (assigned to button Create). If you use ZLFN instead of SLFN it will be reflected in the tab, i.e., instead of creating SLFN you could use ZLFN, but no other transaction types not related to messages/issues such as ChaRM change request or documents.
Best regards,
Raquel

Similar Messages

Interface Scenarios - Issues / Messages tab

Hi,
How can I activate the Issues / Messages tab of the Interface scenarios? The tab is available but I cannot enter any issues or messages as I can do under Configurations.
Any inputs are appreciated.
Many thanks,
Dharmi

Hi Dharmi,
I see what you mean but this is not possible for this node. Even if you create subnodes under Interface Scenarios, Issues/Messages cannot be entered here as per other nodes.
Possibly you could try linking a node or document to the Interface Scenarios node and assigning an Issue/Message to the original node above.
Regards,
-Rohan

Issues/Messages Tab in Solar02 Tcode .

Hi All,
I am trying to create a New issue in Solar02 Tcode. But it is taking too much of time to open that create issue screen. Is this an Memory related issue or Configuration Issue?. Could you suggest me regarding this issue?
Thanks & Regards,
Krishnan Kumar.K

Hi Krishnan,
When you create a message or issue in solar transactions it will call the service desk screen to perform the action and afterwards it'll assign it to the project. So based on what you described, as the screen is taking too much time to come, this indicates the problem is related to your service desk area. I suggest you to take a look on your service desk configuration, and see if everything is ok in there.
Kind regards, Fabricius

Support messages not getting displayed in Messages Tab - Solar01/02

Hi,
I am having an issue in displaying the support messages under the message tab of Solar01 and Solar02. If I try to create a new message, the notification pops up and also gets saved. But the message does not get displayed under the tab.
I can find that the message is properly created through transaction monitor.Even if I try to manually assign the support message number in Messages tab it gives an error saying the number does not exist.We are using SOLMAN 4.0 SP 11.
Please help. Points will be awarded for useful answers.
Regards,
J.Prabananth

Dear Prabanath,
       I am not too sure you will be able to assign numbers to support messages. Run the report CRM_DNO_MONITOR and get the full number from the report and insert the ticket number in issue messages tab and click on save and go back one screen, it will ask you if you want to save, select yes.
   That worked for me. Recently I have strugged to resolve this. We are on Solman 4.0 SP12. Check if you have all necessary permissions for you and do you have any thing in sm21 or st22 by any chance if the issue is related to support pack ?
     Let me know if there are any issues. I might be able to help you.
N

Messages displayed in the Approval and message tab in SRM approval is same

Hi,
We are having an issue with the message displayed in the approval step.When we click on the approval option in SRM, we get two tabs displayed Approval and Messages. The content displayed in both the tab is same for one user. Generally the content displayed in approval tab is "Here you can approve/reject shopping carts, confirmations of goods receipts, and so on.Select 'Edit' to display details" and the details in Messages tab is "Here you can see e-mails on the purchase transaction." But for this particular user the content displayed is "Here you can see e-mails on the purchase transaction." in both the approval and message tab.
We checked the roles and profiles and its same as the other users. Can some one please suggest what would be the reason for this functionality with this user.
Regards
GGL

OK, so you only have this problem in PROD, all other systems (DEV, QA) are fine... I assume you checked your BAdI transports in PROD as well... If all OK, that leads me to think there's nothing wrong with your custom code or transports.
SRM 5.0 is notorious for these kinds of issues where workflow templates work in one environment, but are erroneous in another (most times this is due to inactive status). That is why I asked you to check the workflow for consistency in SWUD.
From your answer, I did not understand whether you'd checked all the subworkflows separately in SWUD (not as part of the main workflow check). If you didn't do that, find all the subworkflows (and the subworkflows of the subworkflows where applicable) in SWDD by stepping through the main workflow, and then run the SWUD check on each of them separately.
Also, please check the Review workflow WS10000265. This particular workflow may not show in SWDD as a subworkflow, but actually is part of the process. If it's broken, you may encounter issues like you're describing.
Cheers,
Serguei

Problem in Issues/message table problem in RMMAIN

Hello ,
I have a problem in Issues/messages table in tx RMMAIN
Problem:When i click on create "Issue" tab in RMMAIN,issue tab is disabled.
Please let me know what i have to do?
Regards,
Neni

Hi,
Is this problem with a roadmap assigned with a project or a roadmap not yet assigned with a project?
If this roadmap is assigned with a project, then:
1. Go to tcode: SOLAR_PROJECT_ADMIN->select the project to which this roadmap is assigned.
2. Go to tab->Project Standards->Select the tab "TABS".
3. Check the visibility of the tab "Issues/Messages". It should be "Visible".
If still the problem persists, then check whether you have this SAP_RMMAIN_EXE authorization.
Check also that you have activated BC sets for service desk.
SOLMAN40_SDESK_BASICFUNC_000
SOLMAN40_SDESK_TPI_ACT_AST_001
SOLMAN40_SDESK_ACTIONLOG_001
SOLMAN40_SDESK_ACT_ADVCLOSE_001
SOLMAN40_SDESK_TEXTTYPES_001
Let me know if this not solved your issue.
Regards,
Sanjai

SOLAR01 Messages Tab

Hello,
I am trying to create a message from the SOLAR01 t-code. System creates the message and displays the following:
Green Tick mark- Message <nn> created successfully in the system <SID>. Basis message not created.
It does not give any error here.
1. However, I cannot see the message under the Messages tab and also when I add it, the system tells me "Message <nn> does not exist".
The message exists when viewed using the transaction monitor.
The system is on EPH1 and using YLFN for the service desk message.
2. Should I define a new entry for YLFN in the basis message settings or use SLF1 only?
Please help.
Thanks,
Rinkal

Hi,
The number ranges are as follows;
Object CRM_SERVICE:
ID        From                    to                              Current
01    0000000001       0000010000                     0
02    0000010001       0000020000                                          External
Object: DNO_NOTIF:
         000000010001 to 0000020000                  0
Also, there is no value in the document flow. As I said, the document flow button is disabled.
Now, when I create a message from Help- Create Support message, the message gets created successfully as seen in the transaction monitor, but still gives the error 513. I have checked notes 824640 & 864195. Unable to see where now the issue is.
Please help.
Thanks,
Rinkal
Edited by: Rinkal Salia on Apr 28, 2010 3:50 PM

Message tab missing when opening emails in Outlook 2013

Hello,
I have a client where their Message tab will sometimes disappear when opening a new email message window. They have to reboot the application to get the message tab to display again. It's pretty intermittent so it's hard to replicate at the snap of my fingers.
There are no errors in Event Viewer and all add-ins are acting correctly. Has anyone seen this or knows what to look for?
Thanks.

Hi,
Are you using a custom form when creating a new email message? If so, please try clearing the form cache and then check if this issue will happen again. To do this, please follow:
1. Click File > Options > Advanced
2. Scroll to the Developers section, click Custom Forms button.
3. Click Manage Forms button.
4. Click Clear Cache button.
In addition, we can also try resetting your Ribbon to see if it helps. To do this, click New Email button to open a new email, click File > Options > Customize Ribbon, click Reset > Reset all customizations.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

I have two numbers listed in my messages tab under settings. One number is checked(mine) and the other is not(my sons). However when someone sends me a text it goes to both mine and my sons iphones. How do i delete his number from my phone.

I have two numbers listed in my messages tab under settings. One number is checked(mine) and other is not(my sons). However when someone sends me a test it goes to both numbers. Mine and my sons. How do I delete his number so that he no longer received texts intended for me.

The best way is to not share Apple IDs but also make sure under Settings & Messages on both devices that only one phone number is checked.

SmartForm - Output could not be issued,Message no. VL086

Hi , i had create a smart form for the DO and it is working when i try to view it through the function. However, when i want to try it through issue the Delivery Output, system throw error , "Output could not be issued,Message no. VL086"
Please kindly advise.
thank you

Hi,
Pls check if it helps
VL086: Output cannot be issued
Siraj

Output could not be issued message whlie handling smartforms.

while executing the smartform i am getting Output could not be issued message and i am getting no display.
My functinal consultant had created new output type for VF03 tcode ( a copy of existing one), and i copied the same program and smartforms with slight modifications.
now while executing the output type through VF03 I am getting the abouve message.
and while checking there is no data in JOB_OUTPUT_INFO internal table of the smartform.
what will be the reason? and how to correct this.
<b>this is an urgent task.</b>

Hi,
This might be mostly becoz of due to data not getting passed to the Smartform.
First ensure that, you get the data in the internal table of the Driver program and then check the same in the SM...
So please check and let me know if the problem persists.
Thanks,
Vishnu.

Output could not be issued Message no. V1104

Hi Expert,
I have done output configuration properly for Zsalesorder and Zsmartform ,I can able to see print view in order but when I will give print then print is not coming and below error is coming
Output could not be issued Message no. V1104

Hi,
it seems there is no connection between printer and sap server.
Firstly send normal world doc from server to printer.
If normal world document is not printed in this case you should check connection.
Regards

Suppress Output type in Purchase order 'message' tab

Hi,
Can any one suggest how to suppress the existing output type in purchase order ' selecting from list of output's from message tab'.
We need in database and should not delete. can it be possible to hide from list in PO that user cannot select that output.
Thank You,
Bhanu.

Bhanu,
I got your requirement, but could you please let me know on what scenario you need this, because if you need the system to perform like this only when there is some specific fields in the PO, like for eg, P.organisation, or vendor, or Document type etc,,,,anything specific to this,.....then i think if you create a table which will exactly show your target values, like grouping DOC+P.ORG+VN, or any other combination, and then assigning this to one access sequence which will in turn get assigned to the Output type which you want, then i think only that output type will pop up as the other one is not assigned to the access sequence or the combinations you set. Likewise you can suppress one Output type.
Regards,
Sankar

Problem with Message tab in Message mapping

Hi,
My scenario is JDBC to RFC.
For each row I get from JDBC i need to call RFC that many times.
For example I am getting 10 rows from database I should run RFC 10 times but in the mapping the occurrence of RFC is 1..1.
I tried to change the occurence of RFC to 0..Unbounded in Messages tab of Message mapping ,but when I run this interface it is getting error in message mapping, because of extra XML tags messages and message1 in the source structure.
Could you please help me with this.

Well,
1. Are you adding these extra tags in your test data? You should not add (if you are adding) because at run time (when you run scenario) these extra tags are taken care automatically.
2. If you are testing in Test TAB in Message Mapping then you have to add these extra tags there only.
Regards,
Sarvesh

In Message tab message missing while importing wsdl

My scenario is a file to webservice to Idoc scenario.
1.We first send a request file to XI to start the BPM receive step.
2.the request message goes to a webservice and fetches a response structure and
3.The response structure maps to idoc and finally posts to R/3.
The java team has made the webservice and sent it to me but when I import it as a External definition I donu2019t get any message in the message tab.
So please suggest what I can do in this scenario.

<?xml version="1.0" encoding="UTF-8"?>
<wsdl:definitions targetNamespace="http://bean.getinvoiceinformation.ewscservices.ewsc.nesas.nissan.com" xmlns:impl="http://bean.getinvoiceinformation.ewscservices.ewsc.nesas.nissan.com" xmlns:intf="http://bean.getinvoiceinformation.ewscservices.ewsc.nesas.nissan.com" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:wsdlsoap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:wsi="http://ws-i.org/profiles/basic/1.1/xsd" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<wsdl:types>
<schema targetNamespace="http://bean.getinvoiceinformation.ewscservices.ewsc.nesas.nissan.com" xmlns="http://www.w3.org/2001/XMLSchema">
   <element name="generateInvoiceInformationResponse">
    <complexType>
     <sequence>
      <element name="generateInvoiceInformationReturn" nillable="true" type="xsd:string"/>
     </sequence>
    </complexType>
   </element>
   <element name="generateInvoiceInformation">
    <complexType>
     <sequence>
      <element name="fromDate" nillable="true" type="xsd:string"/>
      <element name="toDate" nillable="true" type="xsd:string"/>
      <element name="countryCode" nillable="true" type="xsd:string"/>
      <element name="specType" nillable="true" type="xsd:string"/>
     </sequence>
    </complexType>
   </element>
</schema>
</wsdl:types>
   <wsdl:message name="generateInvoiceInformationResponse">
     <wsdl:part element="impl:generateInvoiceInformationResponse" name="parameters"/>
</wsdl:message>
   <wsdl:message name="generateInvoiceInformationRequest">
     <wsdl:part element="impl:generateInvoiceInformation" name="parameters"/>
</wsdl:message>
   <wsdl:portType name="GetInvoiceInformation">
     <wsdl:operation name="generateInvoiceInformation">
       <wsdl:input message="impl:generateInvoiceInformationRequest" name="generateInvoiceInformationRequest"/>
       <wsdl:output message="impl:generateInvoiceInformationResponse" name="generateInvoiceInformationResponse"/>
    </wsdl:operation>
</wsdl:portType>
   <wsdl:binding name="GetInvoiceInformationSoapBinding" type="impl:GetInvoiceInformation">
     <wsdlsoap:binding style="document" transport="http://schemas.xmlsoap.org/soap/http"/>
     <wsdl:operation name="generateInvoiceInformation">
       <wsdlsoap:operation soapAction=""/>
       <wsdl:input name="generateInvoiceInformationRequest">
         <wsdlsoap:body use="literal"/>
      </wsdl:input>
       <wsdl:output name="generateInvoiceInformationResponse">
         <wsdlsoap:body use="literal"/>
      </wsdl:output>
    </wsdl:operation>
</wsdl:binding>
   <wsdl:service name="GetInvoiceInformationService">
     <wsdl:port binding="impl:GetInvoiceInformationSoapBinding" name="GetInvoiceInformation">
       <wsdlsoap:address location="http://localhost:9083/EWSCWsAppQA/services/GetInvoiceInformation"/>
    </wsdl:port>
</wsdl:service>
</wsdl:definitions>

Issue/Messages Tab

Similar Messages

Maybe you are looking for