Issue on behalf of functionality in the shopping cart

Hi,
Suppose A & B users are there . If A created shopping cart on behalf of B. User A name is appearing in the shopping cart instead of appearing user B in the requester field.
Is it need to do any settings to get the B user in the requester field?
Can any body please give me the solution.
Thanks in advance.

Dear Poster
Your thread has had no response since it's creation over
1 year ago, therefore, I am closing the thread.
Should the issue still be outstanding please create a new thread in the relevent forum.
Thank you for your compliance in this regard.
Jason Boggans
SAP SRM SDN Moderator

Similar Messages

Hi BC, I have an issue with BC. When the shopping cart is used it takes stock out of inventory and h

Hi BC,
I have an issue with BC. When the shopping cart is used it takes stock out of inventory and holds it, regardless of whether or not a customer proceeds to purchase. OK.
To make matters worse, the stock is only cleared from the shopping cart when the customer closes the browser - not when they close the shopping window.
Now lets say a customer doesn't close their browser for a month - it happens! .. when their stock is finally returned it may throw out our stock levels that have in the meanwhile been adjusted. So their stock will be added on top of an accurate stock take, putting stock in that isnt really available.
This is causing us mayhem.
We have not yet seen if stock is actually returned at all. In the test we did today where we filled a shopping cart then closed the browser without making a purchase, the stock was not returned immediately. So we dont even know when it will be returned - thats IF a customer actually closes their browser. Any solutions out there?
Jo

Hi there,
The way stock is managed in this situation is desirable for many in that case otherwise shopping on a site and adding to cart would not be viable or use friendly.
What you mention about not closing a browser though is a case that is not true. IF you go into the shop settings in the admin you can see the cart restore timer which is by default 24 hours but you can change this to as low as 1 hour if you wish.

Getting error while creating the Shopping cart.

Hi ,
I am getting error while creating the Shopping cart.
a.Error in account assignment for item 1 (Item Testing SC )
b.Duplicates of Cost Centre T10063 are defined in SRM (Item Testing SC )
Kindly provide the solutions.
Thanks,
Dev

Try the following in the ERP backend system:
Standard Hierarchy Inconsistencies
Issue: one Cost Center is repeating in more than one node in Cost Center Standard Hierarchy.
Update from SAP Global support, the following was the email received:
in transaction KSH3 please run both the ambiguity and completeness check(Menu -> Extras -> Check and Help functions).
If you think that your standard hierarchy is inconsistent you can check that as following:
Run transaction Extras -> Hierarchy - Master data -> Test. The result shows you if there are in consistencies. If that is the case run also Extras -> Hierarchy - Master data -> Comparison.
Alternatively, you can run the report 'RKCORRH1' (TN SE38).
Run both the Hierarchy->Master data->test and the
Hierarchy->Master data->comparison.
As stated above inconsistency message showed after Test. Run the comparison and you get a similar message.
Once the above two are run, again when you go to test, the inconsistency disappears.

Incorrect Buy on Behalf name displayed for Deleted Shopping Cart

Hi All,
The issue is with the deleted Shopping Carts.
In case of non deleted Shopping carts the Buy on behalf field displays correct value.
I debugged and found that there is a bug in standard code itself.
In class /SAPSRM/IF_CLL_MAPPER~REFRESH, the code is written for non deleted and deleted SC to read the buy on behalf value.
In case of non-deleted the of condition reads the item values and item guid is exported to patner table that returns the buy on behalf value.
But in case of deleted SC the
the else condition is executed where the requestor id is used to get the patner table which inturn gives us the buy on behalf value.
The difference is with the requestor id (MV_REQUESTOR_ID) in both cases.
In case of non deleted SC the requestor ID is different and in case of deleted Sc the requestor id is the vlaue of one who currently is viewing the SC.
Kindly help.
Thanks in advance,
Rahul

Hi Rahul,
Apply the note 2020037.
2020037 - Wrong 'Buy on Behalf of' user displayed in Shopping Cart
when there are no items in the Cart.
BR
Praveen Kumar

Items in the shopping cart appear with different price than in the catalog

Hi All,
We are running SRM 5.0 (Classic Scenario) with external catalogues.
After selecting items from the external catalogue and transferring them to the shopping cart, the items appear with different price(the problem exists in the productive system)
The strange thing is that there is no dependence or sequence between the differences. For example, in one shopping cart, one item is with correct price, the price of the other item is not correct (when I click on the icon which is showing item details in the catalogue, the price is different than the one in the shopping cart). Sometimes the difference is significant, sometimes not - if the item price in the catalogue is 22.34 EUR, in the shopping cart is 21.22EUR or if the item is 45.62EUR in the shopping cart is 45.60 EUR. There is no logic.
I tried to create a shopping cart in the support system, with the same items from this catalogue, and they are sent back in SRM with the correct prices.
I traced all OCI parameters, sent from the supplier catalogue, and everything is correct.
At the example given below the price in the shopping cart ordered in the productive system is 69.00CZK, and after that during the test the correct price of 73.870CZK has appeared.
NEW_ITEM-DESCRIPTION==Durable-KeyClip-keytag%2C+black
NEW_ITEM-MATNR==
NEW_ITEM-MATGROUP==
NEW_ITEM-QUANTITY==10
NEW_ITEM-UNIT==EA
NEW_ITEM-PRICE==73.870
NEW_ITEM-PRICEUNIT==1
NEW_ITEM-CURRENCY==CZK
NEW_ITEM-NEW_ITEM-LEADTIME==1
NEW_ITEM-VENDOR==
NEW_ITEM-VENDORMAT==0176%2F1957001
NEW_ITEM-MANUFACTCODE==
NEW_ITEM-MANUFACTMAT==
NEW_ITEM-CONTRACT==
NEW_ITEM-CONTRACT_ITEM==
NEW_ITEM-SERVICE==
NEW_ITEM-EXT_QUOTE_ID==
NEW_ITEM-EXT_QUOTE_ITEM==
NEW_ITEM-EXT_PRODUCT_ID==23109
NEW_ITEM-EXT_SCHEMA_TYPE==UNSPSC
NEW_ITEM-EXT_CATEGORY_ID==55121504
NEW_ITEM-LONGTEXT_1%3A132==Durable-KeyClip%0D%0Akeytag%2Cblack%0D%0A%0D%0A6pc
I checked the error log in SLG1 for BBP_OCI, and no error message exists. In my opinion the problem can be in supplier system, because otherwise all items will be with wrong price. And at the moment, there are shopping carts in which all items are with the correct price!
It is not something in the user profile, because in one shopping cart created by one user some items are correct, some of them not.
I also checked with the supplier, they said that they haven't change the price, recently.
Has somebody of you met this problem?
In the IMG-> Define External Web Services (Catalogs, Vendor Lists etc.) I have set all parameters for the standard call structure: the URL of the supplier, our company ID and password for their catalogue.
In the Detail view for the catalogue, the following parameters are set
u201CAdditional functions in the product catalogueu201D field:
-     Display product data again in the catalogue
-     Validate product data from SAP Enterprise Buyer
-     Find supply sources
u201CTechnical Settingsu201D field
- Use Error Log
Thanks,
Desi

That means that we are not maintaining material numbers in SRM, so there are no predefined price or info records for that materials in R/3 system, or in SRM.
In the set up of external catalogues, validation of the price is set. Which means that, if a new shopping cart is created from already existing one, and meanwhile, a change of the price is done by the supplier in the catalogue, the new item price will be adopted in the shopping cart.
No prices are maintained in the SRM system, everything is from the supplier catalogue.
Desi

How to select Vendor information as per the line item of the shopping cart

SRM ABAPers,
I want to create a custom report and needs to produce SC's item details with vendor's information.
So I want to select the vendor information(including the partner function- 00000019 or 00000039) as per the line item of the shopping cart, which SRM table can give me this information?
Thank you!
MP

Hi,
To get the SC item details,you an use the FM 'BBP_PD_SC_GETDETAIL".
Also to get the vendor details,you can use the FM "BBP_PARTNER_GET_PURCH_DATA_NEW".
BR,
Disha.
Pls reward points for useful answers.

Error while transferring the Shopping cart to ECC system

Hi,
I am getting the below error in classic scenario, while trying to transfer the shopping cart created in SRM (v 4.0) system to ECC (v5.0) system.
"06313 Material differs from material & from t he info record"
I have a valid inforecord in ECC for the material and vendor entered in shopping cart.
Please help me to find out what could be the problem.
Thanks & Regards,
Arun

Hi Arun,
Its difficult to tell what is the issue exactly with the information provided by you but neverthless check the following observations :
1. Did you refer the correct info. record while creating shopping cart for that item ?
2. Check for the detailed description of error in Application Monitor using RZ20 txn. and also in SLG1 for any error logs.
Also check in BBP_PD for the status.
3. Also try to craete a P.R and P.O in R/3 for that material by referring that info record. This is one of the best ways of trouble shooting as you can nail down the issue thats causing this error.
Please check for the above observations and get back to us for further help.
Award points for helpful answers.
Rgds,
Teja

Manual created PO not showing up in the shopping cart for non-catalog scena

In non-catalog scenario within SRM, the shopping cart shows the purchase requisition and not the manual created PO after
running the program BBP_GET_STATUS_2. Do I need to run the program CLEAN_REQREQ_UP to retrieve the manual created PO on ECC 6.0 after BBP_GET_STATUS_2? What is the selection criteria for both of these programs?
Thanks
Chris Htizke

Hi,
I'm not clear you issue. Is it SC -> PR(backend) -> PO(backend) classic scenario ? or You just created a PO in backend system?
BBP_GET_STATUS_2 will update SC follow-on doc information from backend.
Regards,
Masa

Work flow not created for the Shopping Cart

Hi one of the customers created a shopping cart,in approval overview it is showing as no need of approvals,but the status of approval is 'awaiting approval', but workflow is not created for the Shopping cart. advised to re-order in change mode but still no use. please advise.

Hi,
what do you see in SLG1? Check the below t.codes
SM58 - check for stuck remote function calls
ST22 - check for system dumps
SM13 - check for stuck update requests
SM21 - check in the system log for anything unusual
SWUD - run a consistency check on the workflow
Saravanan

Company code not showing in the shopping cart list

Hello,
Can anyone please help me with this?
Currently we are on SRM 5.0 with extended and connected to one backend system. Everything works good. Now we are trying to connect another backend system to SRM. The situation is that we have made the same copy of our backend and using it as another backend system. Both backends will have the same product categories, purchasing organization. We are using BADI to determine the backend system based on company code. When I change the company code backend system for the user in org strcuture, the same company code do not show up in the shopping cart list while creating.
We have made most of the org structure changes, but still I am not able to find the exact reason why the company code is not coming in the list. Can anyone please help?
Thank you
Kishore

Hi Kishore
Whaever you have inherited in the Attribute BUK or Function tab , you can receive that comapany code in the shopping cart.
all sc value comes from Org structure.
run bbp_check_consitency for your user SC.
however now your landacape is equivalent to two ECC and one SRM systems.
Muthu

With WBS element unable to create the Shopping cart

Hi,
With WBS element unable to create the Shopping cart
Problem description:
Shiopping cart >Item detail > Account assignment
A/c assignment category " WBS element", Assignment no (some no,eg 1000-2 ).System picks the G/L account and business area,unable to create the shopping cart.Getting error message that
"The account assignment objects are defined for different business areas "
Did i missed anything ,please
Thanks
Hareesha

Hi Hareesha,
As Sreedhar has rightly said the issue is definitely with the correctness of the data.
Check the assignment of WBS to the proper business area which you are using to create the shopping cart.Check your org. structure and attributes and their assignments once again.
Neverthless some OSS notes for your reference if in case you can not able to make P.Os or the SC's / P.Os are not getting transfered to back end R/3.
Note 727897 - WBS element conversion in extended classic scenario
Note 1000184 - Account assignment error when document transfer to back end
Even after validating the data if the problem still persists please explain it clearly with the errors for further help.
Rgds,
Teja

Set user Defined Status in the Shopping Cart

Hello,
I am facing problem while Setting user defined Status in the shopping cart. Below are the steps which I have followed.
1. I have created Status profile via Transaction 'BS02' and also created the Status 'On Hold' with Status number 'Exxxxx'.
2. Entry of this external status is also created in the table TJ30.
3. Also I tried assigning this Status profile in Transaction type for "BUS2121".
After making the above configuration for the new User defined status I have used below function module in my program.
I am using FM "CRM_STATUS_CHANGE_EXTERN" to set the User defined status in the shopping cart.
CALL FUNCTION 'CRM_STATUS_CHANGE_EXTERN'
    EXPORTING
      objnr                    = ls_header-guid
      user_status          = lv_stat
    IMPORTING
      stonr                    = lv_stonr
After this FM I am also using "COMMIT WORK AND WAIT ".
But still my Status is not updated in the Shopping Cart.
Expert please suggest if some one has work in this scenario.
Best Regards,
Chirag Shah

Hi Chirag,
try to initialize Status schema before update.
CALL FUNCTION 'CRM_STATUS_OBJECT_CREATE'
     EXPORTING
       objnr                        = ls_header-guid
       obtyp                        = 'SCH'
       stsma                        = 'ZHOLD'
     EXCEPTIONS
       obtyp_invalid                = 1
       status_object_already_exists = 2
       stsma_invalid                = 3
       stsma_obtyp_invalid          = 4
       error_ocurred                = 5
       OTHERS                       = 6.
Regards
K

Contract price is zero in the shopping cart for backend contract

Hi
Our environment
SRM5.5 SP07
Classic scenario
Backend ECC 5.0
Business process
Created a Contract in ECC5.0 for services and Materials (Goods) separately.
While crating the shopping cart for services or Goods, contract is picked and showed up in the Source of supply section of the shopping cart.
But Contract price shows "0". Where as in backend a price is maintained in the contract for the services/Goods.
Before orderin the shopping cart, the Business users want to see the contract price in the shopping cart when a contract is assigned.
Question
How to show up the backend contract price in the shopping cart when a backend contract is picked up in the Source of supply section.
Is it standard? If so, any SAP notes are to be applied?
Did any one come accross this scenario. Please throw some light on the above issue.
Thanks in advance.
Regards
Jagadish

Ruben
Thanks for your response.
I already looked at this option. This will not work for my business case.
The BADI can only change the data in the backgroung when a SC is saved and the user will not be able to view the backend Contract price before ordering the Shopping cart.
The users want to see the contract price when a backend Contract is assigned in the Source of Supply section before ordering the Shopping cart.
Regards
Jagadish

Special characater in Name of the Shopping cart

We are in SRM 5.5 server . when the special character like "(inch) is used in the Name of the shopping cart , the cart is not getting converted to purchase order from sourcing cockpit . It is working if we use _(underscore). Is there any OSS note for this fix.
Regards
Mani

first you need to create a database function like the one below.
the query to identify those records is then the below:
select full_name from per_people_x
where is_not_valid_text(full_name) = 'N'
you can use the function also to verify other fields like addresses and so on.
the corrective action according to me should be a manual one, meaning open the form and update the names not compliant.
thanks
regards
create or replace
function is_not_valid_text (p_text in varchar2) return varchar2 is
v_is_valid varchar2(100) := 'Y';
v_length number := length(p_text);
begin
for i in 1 .. v_length loop
if not ( -- allowed char
ascii(substr(p_text, i, 1)) between 65 and 90 -- from A to Z
or ascii(substr(p_text, i, 1)) between 97 and 122 -- from a to z
or ascii(substr(p_text, i, 1)) = 32
or ascii(substr(p_text, i, 1)) = 46
) then
v_is_valid := 'N';
exit;
end if;
end loop;
return v_is_valid;
end is_not_valid_text;
Edited by: Giuseppe Bonavita on 10-Dec-2012 11:43

HT1915 Why was the shopping cart removed for iTunes store??? I NEED it!!!!!!

Why was the shopping cart function removed from iTunes??? I loved using it and miss it dearly.

Hi..
Might be a workaround for that > http://www.tuaw.com/2009/09/09/shopping-cart-gone-in-itunes-9/

Issue on behalf of functionality in the shopping cart

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