Issue opening excel 2007 attachments in journals

using note 564492.1. I added the mime type
application/vnd.openxmlformats .docx .pptx .xlsx
to file
ORACLE_HOME/Apache/Apache/conf/mime.types
and restarted Apache server.
However users are still unable to open xlsx files (strangely they can open xlsm). the xlsx is being recognized as a zip file.
I also tried the following mime types with no luck
application/vnd.openxmlformats-officedocument.wordprocessingml.document .docx
application/vnd.openxmlformats-officedocument.wordprocessingml.template .dotx
application/vnd.ms-word.document.macroEnabled.12 .docm
application/vnd.ms-word.template.macroEnabled.12 .dotm
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet .xlsx
application/vnd.openxmlformats-officedocument.spreadsheetml.template .xltx
application/vnd.ms-excel.sheet.macroEnabled.12 .xlsm
application/vnd.ms-excel.template.macroEnabled.12 .xltm
application/vnd.ms-excel.addin.macroEnabled.12 .xlam
application/vnd.ms-excel.sheet.binary.macroEnabled.12 .xlsb
application/vnd.openxmlformats-officedocument.presentationml.presentation .pptx
application/vnd.openxmlformats-officedocument.presentationml.template .potx
application/vnd.openxmlformats-officedocument.presentationml.slideshow .ppsx
application/vnd.ms-powerpoint.addin.macroEnabled.12 .ppam
application/vnd.ms-powerpoint.presentation.macroEnabled.12 .pptm
application/vnd.ms-powerpoint.presentation.macroEnabled.12 .potm
application/vnd.ms-powerpoint.slideshow.macroEnabled.12 .ppsm.
The following settings have been enabled
1. Open Internet Explorer and choose Tools > Internet Options
2. Click on the Security Tab
3. Click the Custom Level button
4. Scroll down to the "Downloads" options
5. Enable the option "Automatic prompting for file downloads"
6. Enable the option "File Download"
We are on 11.5.10.2

Yes i have reviewed note 942163.1 and i am still facing the issue.
one question, I have office 2007 installed so do i still need to install the
compatability pack mentioned in note 740999.1?

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Are you using Office 2010 RTM version? If it is trial version or beta version, I suggest upgrading it to the RTM version.
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http://support.microsoft.com/kb/929766
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