Issue printing PDF Packages

I'm having issues printing PDF Packages.Clients have contacted us stating that our PDF Packages don't print properly. Essentially they were only able to print the "coversheet" and nothing else. I ran some test scenarios and noted that PDF Packages print feature behaved differently depending on several criterias:
how it was viewed (ie: desktop, Firefox browser, IE browser)
what Adobe Reader Plugin
what command was used to access print feature (ie: file>print, ctrl + P, print icon)
So far I've noticed that Adobe Reader utilizes two versions of the Print Dialog Box. The first one shows four choices for "Print Range" (All, Current View, Current Page, Pages...) seems to always be misconfigured and does not print as intended. The second one I've noticed seems to limit your Print Range choices (All, Current View) which usually works.
This seems to be an Adobe bug. This Print Bug exists on both Acrobat 8 and 9, and the bug may or may not exist depending on how you view the "PDF Package" (ie: Desktop, Firefox, IE).
If you open the PDF Package on your desktop and view via Adobe Reader for the most part it prints as expected for "Print Current Documents" or "Print All Documents". Although the "Print Range" is misaligned (ie: "Print All" behaves as "Current View", "Current View" behaves as "Current Page".
If you open the PDF Package on a browser with an Adobe Reader plugin, a different scenario occurs.
You might experience that you're locked into printing only the "coversheet" of the PDF Package.
And again your "Print Range" might be misaligned.
In Adobe Reader 8, a dropdown appeared when you selected "File>Print" or the "Print Icon". The dropdown then gave you an option to "Print Current Documents" or "Print All Documents". Which basically provided you an option to print the entire "PDF Package" or choose to print only a section of the "PDF Package".
In Adobe Reader 9, the option to choose between "Print Current Documents" or "Print All Documents" was removed.
In fact I started to document the instances to see if its an isolated issue and it looks like it fails to print (as intended) 60% of the time. Of the 40% that does print as intended... it looks like half the time the "Print Range" is misconfigured.
Also, I've noticed that Reader utilizes two different "Print Dialog" boxes.
The testing scenario I set up was that you can print in three different ways:
    1. File>Print
    2. <ctrl + P>
    3. <print icon>
Three ways to view the PDF package:
    1. Download PDF Package & view on your desktop via Adobe Reader
    2. View PDF Package on Firefox w/ Adobe Reader plugin
    3. View PDF Package on Internet Explored w/ Adobe Reader plugin
My computer is using:
XP Pro SP3, Acrobat Reader 9
I've also spot tested on:
XP Pro SP3, Acrobat Reader 8
Vista, Acrobat Reader 8
Any Ideas?

Hi Greg,
Since this is sytem defined settings that you are trying to implement, I presume that the INI changes ought to be done in FSISYS.INI rather than the FSIUSER.INI.
Apart from that most of your INI changes look fine as we are also using pdf as our Output type. Please find the INI change swe have implemented in our system for printing pdf.
Device = ..\Print\Prt.pdf
Bookmark = Yes,Page
Compression = 0
DownLoadFonts = Yes,Enabled
LanguageLevel = Level2
Module = PDFW32
PageNumbers = Yes
PrintFunc = PDFPrint
PrintType = PDF
SendOverlays = No,Enabled
SendColor = Yes,Enabled
PrintViewOnly = No
SplitText = No
SplitPercent = 50
TextCommentOn = FORMSET
Papersize = 0
FontCompression = 1
Hope this is helpful.
Thanks,
Akhil

Similar Messages

Issues printing pdfs

Hi we have some users that when printing pdf CAD drawings things like dashed lines are turning out solid. I've found a "fix" for it but this seems to be a bandaid solution and I'd rather know why its going wrong and have some way to resolve it properly.
It seems to only affect some users with some printers. We are on Windows XP and Adobe Reader 8 - the users with the issue also seem to have Adobe Pro 8 installed.
The fix I've found is to change their current distiller setting to have a compatibiltiy of reader 8 - as it defaults to reader 5. This seems to fix the issue - but I'm not sure why it would - isn't distiller only used when actually creating PDFs? (ie not printing existing ones?)
Because we have a lot of users I wonder if the solution to change all their compatibility to version 8 is a reasonable one - or is something else the issue? Eg the creation of the PDFs in the first place?
Any advice appreciated.
Paul Thomsen

Good day Paul,
You are correct that Distiller is only used when creating PDF files, but not when printing them. I'd recommend that if you're users at typically printing from Adobe Reader, that you upgrade to Adobe Reader X.
However, you may want to try turning on the Print as Image option within the Reader 8 print dialog box to see if this improves your printing.
Good luck!
Kind regards,
David

I am having issues printing PDF documents on my HP CM1312nfi

Whenever I print a PDF that I have created by scanning from my CM1312nfi it has difficulty printing it. It will print one page then read ERROR in the printer set up on the computer and 90 seconds later it will then print the next page and do the same thing. So if I have a large PDF it can take hours to print 1 copy.
I do make sure to use the print production features is Acrobat as well as reduce the file sizes dramatically but this doesn't seem to help the situation. Anyone have any thoughts??

Please read this document reference printing PDF files and slow printing.
Adobe PDF files print slowly or hang in queue
If you print alot of Adobe PDF files and you currently don't use a postscript driver, you may need to switch to that.
1312nfi drivers
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Reader 11.0.03 issue printing PDF in colour

Trying to print a document (PDF) in colour with Reader 11.0.03 but only getting blank pages.
Reader 11.0.03 can print the PDF in Black and white.
The PDF has be tested on different machines all with the same issue.
I can print the document using 10.1.4.
The work around (print as image) does work with Reader 11.0.03 but the quality is not the same plus i dont want my customers to keep doing this and playing around with the dpi.
So far this is the 1st PDF and only one to have this issue but i would like to get ahead of this before it becomes a major issue.
The PDF was created with CS6.

Hey McBlob,
Thank for your reply.
Yes this way also works much like print as image.
But I guess what I am trying to find out is there a way so the user will not have to do this work around?
Is this a known issue related with Adobe Reader or is this a once off issue?
Is there something needs to be done during the creation of the PDF?

One Solution to Safari Issues Printing PDF's (Landscape)

If your combination of hardwar and software leads to the following trouble:
You are trying to print out a PDF from Safari, and
The document is in Landscape orientation, and
The print dialogue from the PDF provides no method to switch from Portrait, and
You try printing from the Safari Print menu, which does allow choosing Landscape, but
It results in printing extraneous garbage, and
It all prints out in the wrong size and won't fit properly,
and, If you also happen to have an iPad, then a solution exists:
Print from Safari in iOS!
It all works fine, even double-sided. You're stuck with Long-edge Binding, which is NQR for Landscape printing jobs, but that's a separate issue for the iPad/iOS forums.

That was very hard, and very good work. Well Done !

HP laserjet 1536dnf will not print pdf's

My laser jet 1536dnf will not print pdfs. Prints everything else. I have adobe acrobat 9. I have unistalled the driver/software for the printer and reinstalled. Still not fixed. When I pull up the pdf and select print, then hit ok, nothing happens. However, I can print pdfs to the other printer connected to my computer. This logically brings the conclusion that the issue is with the laser jet driver. Does anyone have a clue as to how to fix this?

Hi , I see that you are having issues printing PDF documents, just from the Laserjet M1536dnf printer. I will certainly do my best to help you. Try printing a page from the printer's User Guide, to see if you have the same results. LASERJET PRO M1530.Let me know the results. Print the PDF as an image: Open the original PDF file, if necessary.Click File, and then click Print, or click the Print icon. The Print window opens.Click Advanced. The Advanced Print Setup window opens.Select the Print As Image checkbox, change any other settings as desired, and then click OK.On the Print window, click OK again to begin printing.Run the Adobe updates. Product updates. If you appreciate my efforts, please click the 'Thumbs up' button below. If there is anything else I can help you with, just let me know. Thank You.

My LaserJet P1100 won't print pdf's

LaserJet P1100 will not print pdf's from thirtd party websites. Downloaded pdf's sometimes print but mostly not. A HP tecchie had a go at solving this but only managed to screw up the settings on my pc...the problem remained.

Hi @sweep ,
I see that you are having issues printing PDF documents from a third party website. I would be happy to help you.
Which Laserjet model do you have? How Do I Find My Model Number or Product Number?
Laserjet P1102 or the Laserjet P1102w.
Try and print a PDF document from the manual for the printer, to see if you have the same results.
This way we will know if it is the website or if the printer won't print any PDF documents.
Let me know the results. LASERJET PROFESSIONAL P1100 Printer series.
Try another web browser to see if the PDF will print.
Try printing the PDF as an image:
Open the original PDF file, if necessary.
Click File, and then click Print, or click the Print icon. The Print window opens.
Click Advanced. The Advanced Print Setup window opens.
Select the Print As Image checkbox, change any other settings as desired, and then click OK.
On the Print window, click OK again to begin printing.
Run all the Adobe Updates. Product updates.
How is the printer connected? (USB/Wireless)
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Officejet Pro 8600 won't print PDF's

Just bought a new OJP 8600 (3rd HP printer in a year, starting to get VERY frustrated). I've searched through all of the forums, all over the internet and cannot find a solution. I'm on a Mac OSX 10.9.3. I can't print any PDF files either through Acrobat 10.1.10 or Preview. Please advise. Thank you.

Hi thelmacotton, and welcome to the HP Forums.
I see you are having issues printing PDF's. I would like to try and help.
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend reinstalling the HP Officejet Pro 8600 series Full Feature Software and Driver- OS X 10.9 Mavericks.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

P1102w can not print PDF file

Hi,
I am trying to print a 11.3MB of PDF file with pictures in it. After printing 4 pages, printer starts to wait green light blinking, and the 5th page comes without half the content, orange light blinking. (I bought two of this model, one for home, one for the office and same for both, airprint or cable, the same...)
The home is connected to wi-fi, the base station is close, a few meters away. It has fixed IP. It seems the printer doesn't have enough hardware sources. Office version is connected via USB.
It seems this model lack the adequate hardware (RAM, CPU, etc.) to print a PDF document properly. What good is a printer if it cannot print a simple PDF file with some pictures in it? I need a solution as soon as possible.
Thank you in advance.

Hi @bastun,
I see that you are having issues printing PDF documents. I would be happy to help you.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Laserjet P1102w)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Try printing the PDF again.
If you are still having issues, try printing the PDF as "Print as Image". Print PDF as an image.
Try printing a couple of pages from the printer's manual, to see if to see if you have the same results.
LASERJET PROFESSIONAL P1100 Printer series.
Run the updates for Adobe. Product updates.
Are you having this issue with both printers, one using the USB connection and the other one using Wireless?
If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printing attachments from Outlook PDF package

I'm working on a project for work trying to print the contents of several imported pst Outlook archives. I've created a pdf package from the e-mails using the built-in Adobe toolbar in Outlook. I need to be able to print out the e-mails with attachments (and there may be several attachments per e-mail) in order, but can't figure out how to print the attachments at the same time. I can click on the attachments manually, but doing that with thousands of e-mails is out of the question. Is there a way to print out the e-mails in order with attachments using the pdf package file created from Outlook?
P.S. I've used "Print Tools for Outlook" but have had problems with it not printing e-mails and not printing all the attachments. If anyone can point me to a program that can work, I'd be glad to try it.
Thanks

Hi and Welcome to the Forums!
If your Curve is like most BB's, then PDF's are not natively viewble on it. When PDF's come in as an email attachment, they are viewable via the email attachment service. But all other means require a bit of additional software on the device. The To-Go apps that come free with most BB's do not handle PDF's...the $$$ premium edition does handle them. Plus there are other PDF add-ons (BeamReader?) that are cheaper (so I hear) that also handle PDFs.
Basically, since it's a Calendar attachment, the email attachment service is not invoked -- hence it is unviewable without something added.
Hope that heps!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can no longer print multiple files from a PDF package

Prior to our upgrade to Acrobat Pro X, we had the ability to print multiple files within a PDF package. We would simply select the files we wanted to print, say print and it would print them all. It no longer does so, although it still allows us to select multiple files and to select ALL from the print menu but then it only sends the first file to the printer.
We have tried it on both Windows XP and Windows 7 and it won't work correctly on either one.
Does anyone have any ideas? This is very frustrating as these packages are created by folks bundling their e-mail messages to send to the fileroom for printing and filing in the official case files. With the old method we were able to quickly print out all the messages without attachments, and then would only have to individually print those messages that had attachments. As stands now if we get a package with 100 messages in it we will have to select and print each file individually instead of being able to print the 75 without attachments as one print job and then only have to do the seperate handling for the remaining 25 with attachments.
Any and all suggestions are welcome.

I'm using windows 7. The Acrobat that came with the Adobe Creative Suit 4 is Adobe Acrobat Pro. When I am on a web site that has a page in PDF I click on the printer icon and the print page comes up but the preview side is blank and will not print the page.

Facing issue in PDF print on using Guided Navigation Link on dashboard

Hi,
I am facing one issue on using Guided Navigation Link on dashboard.
I have created one Guided Nav. Link on dashboard and renamed it as "RAW DATA".
It was working fine.It is coming as RAW DATA link and when I am clicking on the link it is drilling down.
Till now it is working fine and good.
But in Printer friendly option of dashboard when I am selecting PDF option( To save it as PDF) it was showing text "Guided Nav Link 1" instead of "RAW DATA" in the downloaded pdf.
Please give me some solution.
Thanks in Advance
Santanu Manna

Try this:
1) Drag Guid. Nav. Link to dashboard in a new section.
2) Click on properties of the Guid. Nav. Link object.
3) For the source request, click on browse and navigate to the report.
4) In the Link Properties, check the "Use Dashboard Oject name as link object" checkbox and click "OK."
5) Click on the Rename button of the Guid. Nav. Link object.
6) Type in the name you wish to appear in the link and click "OK."
When you click on Print>PDF, the name of the link will appear in the pdf instead of "Guid. Nav Link 1."

Sudden issues with adobe X on mac OSX 10.7 when printing PDFs

Everything was fine until an hour ago, when I tried printing a PDF and I got the error "Adobe quit unexpectedly. Click the reopen the applicaiton again"
When I checked Show Details, this was listed
Exception type: EXE_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000012
I cannot print documents, documents with markup, and documents with stamps, I can , as a workaround, print PDFs as images.
I don't believe the issue is with the HP printer or the Ricoh Copier - it's with Adobe. I cna print to both of them from the same computer in other applications.
I don't think the issue is memory as this is the only app that is crashing.
No updates were done recently. The PDfs in questions are standard PDF - nothing special about them. I even created a new PDF with only the word Test on it and that crashed as well.
Please advise.

Have no idea if you are talking about Acrobat or Reader. There is no Adobe program. In any case, do a repair to the application and see if that helps.

Newest Adobe Reader not working with 8.1 IOS...Adobe icon does not show when pdf docs are saved...also printing pdf documents take forever. I uninstallled and reinstalled...issues continue

Latest AdobeReader not working properly with 8.1 IOS...Adobe icon does not show on saved PDF's and printing from PDFs takes forever. I uninstalled and reinstalled latest Reader

zoer1,
Adobe icon does not show on saved PDF's
Would you provide more details about the problem? A screenshot would be helpful.
The following FAQ document describes the steps to add a screenshot to your forum message.
How to add a screenshot to a forum message from iPad/iPhone
Regarding printing PDF documents...It depends on the PDF document that you are trying to print. In general, it will take longer to print more complex and larger PDF documents.
If you are willing to share your PDF document (that takes forever to print) with us at [email protected], we can test it with the same version (11.6.3) of Adobe Reader on different iOS versions (iOS 7.x vs. iOS 8.x). Please include the link to this forum (https://forums.adobe.com/thread/1616231) in your email message for reference.
Actual printing is handled by iOS (not by Adobe Reader) via AirPrint over Wi-Fi connection. We've heard from other users about iOS 8 Wi-Fi connectivity problems.
You may also want to search for similar issues on Apple Support Communities.

Printing a package of PDF files double sided

I am printing a package of PDF files that changes based on how questions are answered, they print double-sided. I want certain pages to not print on the back of another. Is there any way to dynamically insert page breaks dependent on the forms included in the package? Thanks,

Hi,
You might experiment with a page or two first.
1.Choose File > Print.
2.From the Subset pop-up menu in the Print Range area, select Even Pages Only.
3.Click OK or Print.
4.If the total number of pages is odd, add a blank sheet so the final odd page has a sheet to print on.
5.Put the stack of printed paper back into the supply (source) paper tray so that the unprinted sides print. Point the top of the pages toward the printer. Make sure that the edges of the paper stack are square.
6.Choose File > Print and select Odd Pages Only from the Subset menu.
7.Select the Reverse Pages option. In this scenario, the Reverse pages option ensures that the page sequence is correct.
8.Click OK or Print.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

Issue printing PDF Packages

Similar Messages

Maybe you are looking for