Issue printing with Acrobat Reader 9.4.2
Hi
I am having a problem when printing some files. The fonts are not the same as in the screen. The strange is that when i am sending the printing from the desktops everything is fine but from the laptops the fonts are incomprehensible in the paper. All the machines are Dell, the laptops are Latitude E6410 and the desktops are Optiplex 745. All the computers have the same configuration.
I also tested:
Different Printers (HP) the default printers in the company are Sharp
Different Drivers of the printers
All the Versions of Acrobat Reader
Print as Image
but still no luck when printing from laptop
With Foxit reader i don't have any issue when printing from laptop
Please advise
Thanks
Hey David,
Yeah, I also found the .3 update to much joy the other day, but I fairly quickly arrived at the same conclusion as you However our company has filed a support ticket with Adobe Developer Support describing the error. Also I set up a simple test-page that hopefully will expose the error for the Adobe staff.
http://www.activeform.dk/test/fdftester.htm
When I get any news I'll be sure to let you know.
Cheers,
Michael
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From: Sara.Forsberg <[email protected]>
To: Verla Adams <[email protected]>
Sent: Thursday, April 16, 2015 7:28 PM
Subject: all of the sudden I cannot print with Acrobat reader and when I tried help it suggested opening Adobe Reader but when I try to open it nothing happens. What can I do to fix this?
all of the sudden I cannot print with Acrobat reader and when I tried help it suggested opening Adobe Reader but when I try to open it nothing happens. What can I do to fix this?
created by Sara.Forsberg in Acrobat Reader - View the full discussionHi verlaa73828618, It sounds, then, that you can't even open Adobe Reader. Is that correct? What version of Reader are you currently using (and are you on Mac OS or Windows)? Have you tried reinstalling Reader? Best,Sara If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7446005#7446005 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7446005#7446005 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
Still trying to get help with Acrobat Reader - not printing
I have tried printing from Acrobat Reader 10.1 both as regular printout and also printing as image and neither way is working. Any assistance would be greatly appreciated. Here's are the log files:
As PDF:
Process: AdobeReader [3790]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 10.1.0 (10.1.0)
Code Type: X86 (Native)
Parent Process: launchd [87]
Date/Time: 2011-06-18 22:26:15.888 -0500
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 834391 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 491 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: A53C6811-1170-42FB-B252-FDD6EF1FC1AD
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x95209440 CFURLCopyAbsoluteURL + 48
1 com.apple.CoreFoundation 0x95251741 _CFBundleAddPreferredLprojNamesInDirectory + 257
2 com.apple.CoreFoundation 0x95251230 _CFBundleGetLanguageSearchList + 160
3 com.apple.CoreFoundation 0x9525107a CFBundleCopyResourceURL + 26
4 com.apple.CoreFoundation 0x95261526 CFBundleCopyLocalizedString + 694
5 ...e.print.framework.PrintCore 0x905e6fcd OpaquePMPaper::CreateLocalizedPaperName(OpaquePMPrinter*) + 355
6 ...e.print.framework.PrintCore 0x905e9e7a PMPaperCreateLocalizedName + 202
7 AdobeAGM 0x01c863d7 AGMTerminate + 1732436
8 AdobeAGM 0x01bd463b AGMTerminate + 1003960
9 AdobeAGM 0x01bd4bbe AGMTerminate + 1005371
10 AdobeAGM 0x01bd4e5d AGMTerminate + 1006042
11 AdobeAGM 0x01af8c6a AGMTerminate + 104423
12 AdobeAGM 0x01afa1f1 AGMTerminate + 109934
13 com.adobe.Acrobat.framework 0x0028d584 RunAcrobatInBrowser + 158795
14 com.adobe.Acrobat.framework 0x0028b276 RunAcrobatInBrowser + 149821
15 com.adobe.Acrobat.framework 0x0028bc47 RunAcrobatInBrowser + 152334
16 com.adobe.Acrobat.framework 0x0028bfe2 RunAcrobatInBrowser + 153257
17 com.adobe.Acrobat.framework 0x0028c0fe RunAcrobatInBrowser + 153541
18 com.adobe.Acrobat.framework 0x00505404 AcroSecurityBailOutImpl + 2525809
19 com.adobe.Acrobat.framework 0x004657cc AcroSecurityBailOutImpl + 1871417
20 com.adobe.Acrobat.framework 0x0067ee8b AcroSecurityBailOutImpl + 4072696
21 com.adobe.Acrobat.framework 0x004925d2 AcroSecurityBailOutImpl + 2055231
22 com.adobe.Acrobat.framework 0x00492718 AcroSecurityBailOutImpl + 2055557
23 com.adobe.Acrobat.framework 0x0088eaac AcroSecurityBailOutImpl + 6234393
24 com.adobe.Acrobat.framework 0x0088e85c AcroSecurityBailOutImpl + 6233801
25 com.adobe.Acrobat.framework 0x00242a4e RunAcrobat + 2291709
26 com.apple.AppKit 0x96c30c46 -[NSApplication sendAction:to:from:] + 112
27 com.apple.AppKit 0x96c30af9 -[NSMenuItem _corePerformAction] + 435
28 com.apple.AppKit 0x96c307eb -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
29 com.apple.AppKit 0x96c306da -[NSMenu performActionForItemAtIndex:] + 65
30 com.apple.AppKit 0x96c3068d -[NSMenu _internalPerformActionForItemAtIndex:] + 50
31 com.apple.AppKit 0x96c305f3 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
32 com.apple.AppKit 0x96c30537 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
33 com.apple.AppKit 0x96c24c61 NSSLMMenuEventHandler + 404
34 com.apple.HIToolbox 0x94884c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
35 com.apple.HIToolbox 0x94883ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
36 com.apple.HIToolbox 0x948a67f3 SendEventToEventTarget + 52
37 com.apple.HIToolbox 0x948d2e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
38 com.apple.HIToolbox 0x948f7b90 SendMenuCommandWithContextAndModifiers + 66
39 com.apple.HIToolbox 0x948f7b47 SendMenuItemSelectedEvent + 121
40 com.apple.HIToolbox 0x948f7a5d FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
41 com.apple.HIToolbox 0x948c7160 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
42 com.apple.HIToolbox 0x948c68bb _HandleMenuSelection2 + 465
43 com.apple.HIToolbox 0x948c66d9 _HandleMenuSelection + 53
44 com.apple.AppKit 0x96c1e1a2 _NSHandleCarbonMenuEvent + 285
45 com.apple.AppKit 0x96bf2d3e _DPSNextEvent + 2304
46 com.apple.AppKit 0x96bf1fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
47 com.apple.AppKit 0x96bb4247 -[NSApplication run] + 821
48 com.adobe.Acrobat.framework 0x000149d5 RunAcrobat + 6020
49 com.adobe.Acrobat.framework 0x0001338d RunAcrobat + 316
50 com.adobe.Reader 0x00001e92 main + 94
51 com.adobe.Reader 0x00001e16 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95d97922 kevent + 10
1 libSystem.B.dylib 0x95d9803c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95d974f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95d9729e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95d96d21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95d96b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
6 AdobeACE 0x01922737 ACEInitialize + 3741
7 AdobeACE 0x019226ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
10 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
6 AdobeACE 0x01922737 ACEInitialize + 3741
7 AdobeACE 0x019226ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
10 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
6 AdobeACE 0x01922737 ACEInitialize + 3741
7 AdobeACE 0x019226ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
10 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x01a6f79c AGMInitialize + 33770
4 AdobeAGM 0x01a6f6d6 AGMInitialize + 33572
5 AdobeAGM 0x01a6f231 AGMInitialize + 32383
6 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
7 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x01a6f79c AGMInitialize + 33770
4 AdobeAGM 0x01a6f6d6 AGMInitialize + 33572
5 AdobeAGM 0x01a6f231 AGMInitialize + 32383
6 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
7 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x01a6f79c AGMInitialize + 33770
4 AdobeAGM 0x01a6f6d6 AGMInitialize + 33572
5 AdobeAGM 0x01a6f231 AGMInitialize + 32383
6 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
7 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x95d710fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95d9ec85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95dcdaa8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x90f78e3d TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
5 com.adobe.Acrobat.framework 0x00066a2d RunAcrobat + 341980
6 com.adobe.Acrobat.framework 0x00064126 RunAcrobat + 331477
7 ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
9 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x95d97922 kevent + 10
1 com.adobe.Acrobat.framework 0x00edc352 AcroSecurityBailOutImpl + 12843455
2 com.adobe.Acrobat.framework 0x00e44d7f AcroSecurityBailOutImpl + 12223468
3 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
4 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 10: com.apple.CFSocket.private
0 libSystem.B.dylib 0x95d90066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9527bc83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
3 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95dcaec5 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x95dcae03 usleep$UNIX2003 + 61
3 com.apple.AppKit 0x96d5bfe1 -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x978a1ad0 -[NSThread main] + 45
5 com.apple.Foundation 0x978a1a80 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
7 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 12:
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa06118ac ebx: 0x9520941e ecx: 0x00000000 edx: 0x0000001d
edi: 0xa0612294 esi: 0x00000000 ebp: 0xbfffcf18 esp: 0xbfffced0
ss: 0x0000001f efl: 0x00010287 eip: 0x95209440 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x1fff +com.adobe.Reader 10.1.0 (10.1.0) <C103209A-BE79-55CF-8297-9635C3F28BFD> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
0x6000 - 0x16f6ff7 +com.adobe.Acrobat.framework 10.1.0 (10.1.0) <B3A2F0C5-6AAF-C7F4-2D67-804B86FC7FAC> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1920000 - 0x1a41fff +AdobeACE ??? (???) <8764F712-6333-8E08-EDF7-4414F1A9CE1C> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1a64000 - 0x2029feb +AdobeAGM ??? (???) <7A72C679-CC12-2C8A-717C-C595E294E688> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x20dc000 - 0x20f9ff7 +AdobeBIB ??? (???) <83F5EE67-C9F9-DC7C-681B-F2EEA04DD6D1> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2100000 - 0x2424fe3 +com.adobe.CoolType AdobeCoolType 5.08.106.1 (5.08.106.1) <DFA9738F-6A52-52AC-4455-098271C8F0E1> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x15300000 - 0x154f7feb +com.adobe.Acrobat.adm 10.1.0 (10.1.0) <8A8094B3-FEB9-ABF1-ED78-8B041CE5A4E1> /Applications/Adobe Reader.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0x15630000 - 0x1568ffe7 +AcroSQLite ??? (???) <5C62F963-9742-B74F-CC84-E734E1DC7610> /Applications/Adobe Reader.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x19a7f000 - 0x19aa3fe7 GLRendererFloat ??? (???) <0C6A1BCF-97F0-F7D6-C840-2991681BB67C> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
0x19adc000 - 0x19ae4ff7 com.apple.qldisplay.PDF 2.3 (327.6) <9026F23B-3D1B-DDC4-D863-A8A833FE2973> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/Resources/DisplayBundles/PDF.qldisplay/Contents/MacOS/PDF
0x19e60000 - 0x1a066feb +com.adobe.AcrobatPlugin.EScript 10.1.0 (10.1.0) <B30B6091-2C3D-897F-D860-A1D975AA0E3A> /Applications/Adobe Reader.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0x1b6c2000 - 0x1b83afe7 GLEngine ??? (???) <0E1DF3E4-0EEE-9FD8-8F52-FFFCF0DF23A7> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1b86c000 - 0x1bc6affb com.apple.ATIRadeonX2000GLDriver 1.6.26 (6.2.6) <496702B6-1B8D-0FCE-E3DB-707FFA7D5EE0> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRadeonX2000GLD river
0x1bc9a000 - 0x1bcf7fff +AdobeXMP ??? (???) <E3A59E8C-A514-8A4A-F965-E9C043C7AC96> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x1c861000 - 0x1c887ffb +AdobeBIBUtils ??? (???) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1cc2f000 - 0x1d2bbff3 +com.adobe.AcrobatPlugin.Comments 10.1.0 (10.1.0) <60934D21-72D2-1CBD-064F-03C3F953B262> /Applications/Adobe Reader.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <28F0312C-0678-159E-34E2-9A4E3DEADB20> /usr/lib/dyld
0x90003000 - 0x9009bfe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9009c000 - 0x9014aff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x9014b000 - 0x9032dfff com.apple.imageKit 2.0.3 (1.0) <B4DB05F7-01C5-35EE-7AB9-41BD9D63F075> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x90484000 - 0x9049cff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x9049d000 - 0x9049dff7 com.apple.Carbon 150 (152) <BD34A993-AF6F-10EE-ACDA-6D11E21A8F37> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9049e000 - 0x904a0ff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
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0x97805000 - 0x97885feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x9788b000 - 0x97afefe7 com.apple.Foundation 6.6.6 (751.53) <C73FDD37-000B-C505-FD8D-80D1C9D17965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x97aff000 - 0x97b32ff3 libTrueTypeScaler.dylib ??? (???) <E5E16584-870F-CBCD-F861-3BB45324DE16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x97b3b000 - 0x97f70ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x97f7f000 - 0x97fd9fe7 com.apple.CorePDF 1.3 (1.3) <696ADD5F-C038-A63B-4732-82E4109379D7> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x98020000 - 0x981fcfe7 libType1Scaler.dylib ??? (???) <CB930F73-3CD3-BF41-645B-470660F57FF6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x981fd000 - 0x981fdff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x981fe000 - 0x982b4ffb libFontParser.dylib ??? (???) <D85C1840-0FA8-27A2-54B7-FF336099EBC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x982bf000 - 0x982e1fef com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x982e2000 - 0x982edff7 libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x982ee000 - 0x98553feb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x985a2000 - 0x9864affb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9864b000 - 0x98691ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x98692000 - 0x986efff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x986f0000 - 0x98751fe7 com.apple.CoreText 3.151.8 (???) <6F5D6C49-4693-B9B7-6612-832E8F155747> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x9877d000 - 0x987e1ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x98857000 - 0x98857ff7 com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9899a000 - 0x989affff com.apple.ImageCapture 6.0.2 (6.0.2) <E9F4B952-27A1-5BFC-CA8D-DADA055D30E9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x989b0000 - 0x98bdbff3 com.apple.QuartzComposer 4.2 ({156.28}) <08AF01DC-110D-9443-3916-699DBDED0149> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x98bdc000 - 0x98c25fe7 libTIFF.dylib ??? (???) <5CE284EC-F637-EDBB-FDB3-61E86407CBB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x98c32000 - 0x98d3eff7 libGLProgrammability.dylib ??? (???) <2D172B4E-432F-D18E-EA99-3BD56DBE7649> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x98d6b000 - 0x98dacff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <95079B56-0B7B-F114-5C43-5220DBE0FBB1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x98dee000 - 0x98eaafff com.apple.ColorSync 4.6.6 (4.6.6) <D00B95AE-2379-CB8E-B18C-FF5B66741C23> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x98eab000 - 0x98f25fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <F7C9B01D-45AD-948B-2D26-9736524C1A33> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98fba000 - 0x98ffaff7 com.apple.ImageCaptureCore 1.0.4 (1.0.4) <CE815114-CEFA-4AF4-7365-7908428AB733> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x9906a000 - 0x9907efe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x9907f000 - 0x9908dff7 com.apple.opengl 1.6.12 (1.6.12) <81AEF74E-E33A-B021-9CDB-6199104105FF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9913f000 - 0x99149fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x9914a000 - 0x99443fef com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x99444000 - 0x9944afff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9944b000 - 0x9949bff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x9949c000 - 0x99517fff com.apple.AppleVAFramework 4.10.23 (4.10.23) <57B7C626-F344-AB15-8556-00425FA765DE> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x99518000 - 0x99556ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x99557000 - 0x99576ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9957f000 - 0x9957fff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x99580000 - 0x99a39ffb com.apple.VideoToolbox 0.484.20 (484.20) <E7B9F015-2569-43D7-5268-375ED937ECA5> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x99a3a000 - 0x99a87feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x99ac0000 - 0x99acaff7 com.apple.HelpData 2.0.5 (34.1.1) <A9CF754F-B254-5D40-B8B5-F35414DFD875> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG HD502HJ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
Printing as image:
Process: AdobeReader [3814]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 10.1.0 (10.1.0)
Code Type: X86 (Native)
Parent Process: launchd [87]
Date/Time: 2011-06-18 22:29:49.584 -0500
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 834604 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 534 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: A53C6811-1170-42FB-B252-FDD6EF1FC1AD
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x95209440 CFURLCopyAbsoluteURL + 48
1 com.apple.CoreFoundation 0x95254624 _CFFindBundleResources + 740
2 com.apple.CoreFoundation 0x952510f3 CFBundleCopyResourceURL + 147
3 com.apple.CoreFoundation 0x95261526 CFBundleCopyLocalizedString + 694
4 ...e.print.framework.PrintCore 0x905e6fcd OpaquePMPaper::CreateLocalizedPaperName(OpaquePMPrinter*) + 355
5 ...e.print.framework.PrintCore 0x905e9e7a PMPaperCreateLocalizedName + 202
6 AdobeAGM 0x01c863d7 AGMTerminate + 1732436
7 AdobeAGM 0x01bd463b AGMTerminate + 1003960
8 AdobeAGM 0x01bd4bbe AGMTerminate + 1005371
9 AdobeAGM 0x01bd4dec AGMTerminate + 1005929
10 AdobeAGM 0x01c19a80 AGMTerminate + 1287677
11 AdobeAGM 0x01c0e729 AGMTerminate + 1241766
12 AdobeAGM 0x01c090a3 AGMTerminate + 1219616
13 AdobeAGM 0x01c00114 AGMTerminate + 1182865
14 AdobeAGM 0x01c00830 AGMTerminate + 1184685
15 AdobeAGM 0x01af9388 AGMTerminate + 106245
16 AdobeAGM 0x01af9bf2 AGMTerminate + 108399
17 com.adobe.Acrobat.framework 0x00d30066 AcroSecurityBailOutImpl + 11089619
18 com.adobe.Acrobat.framework 0x00ca1583 AcroSecurityBailOutImpl + 10505200
19 com.adobe.Acrobat.framework 0x00ca3230 AcroSecurityBailOutImpl + 10512541
20 com.adobe.Acrobat.framework 0x0028b82d RunAcrobatInBrowser + 151284
21 com.adobe.Acrobat.framework 0x0028bc47 RunAcrobatInBrowser + 152334
22 com.adobe.Acrobat.framework 0x0028bfe2 RunAcrobatInBrowser + 153257
23 com.adobe.Acrobat.framework 0x0028c0fe RunAcrobatInBrowser + 153541
24 com.adobe.Acrobat.framework 0x00505404 AcroSecurityBailOutImpl + 2525809
25 com.adobe.Acrobat.framework 0x004657cc AcroSecurityBailOutImpl + 1871417
26 com.adobe.Acrobat.framework 0x0067ee8b AcroSecurityBailOutImpl + 4072696
27 com.adobe.Acrobat.framework 0x004925d2 AcroSecurityBailOutImpl + 2055231
28 com.adobe.Acrobat.framework 0x00492718 AcroSecurityBailOutImpl + 2055557
29 com.adobe.Acrobat.framework 0x0088eaac AcroSecurityBailOutImpl + 6234393
30 com.adobe.Acrobat.framework 0x0088e85c AcroSecurityBailOutImpl + 6233801
31 com.adobe.Acrobat.framework 0x00242a4e RunAcrobat + 2291709
32 com.apple.AppKit 0x96c30c46 -[NSApplication sendAction:to:from:] + 112
33 com.apple.AppKit 0x96c30af9 -[NSMenuItem _corePerformAction] + 435
34 com.apple.AppKit 0x96c307eb -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
35 com.apple.AppKit 0x96c306da -[NSMenu performActionForItemAtIndex:] + 65
36 com.apple.AppKit 0x96c3068d -[NSMenu _internalPerformActionForItemAtIndex:] + 50
37 com.apple.AppKit 0x96c305f3 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
38 com.apple.AppKit 0x96c30537 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
39 com.apple.AppKit 0x96c24c61 NSSLMMenuEventHandler + 404
40 com.apple.HIToolbox 0x94884c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
41 com.apple.HIToolbox 0x94883ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
42 com.apple.HIToolbox 0x948a67f3 SendEventToEventTarget + 52
43 com.apple.HIToolbox 0x948d2e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
44 com.apple.HIToolbox 0x948f7b90 SendMenuCommandWithContextAndModifiers + 66
45 com.apple.HIToolbox 0x948f7b47 SendMenuItemSelectedEvent + 121
46 com.apple.HIToolbox 0x948f7a5d FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
47 com.apple.HIToolbox 0x948c7160 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
48 com.apple.HIToolbox 0x948c68bb _HandleMenuSelection2 + 465
49 com.apple.HIToolbox 0x948c66d9 _HandleMenuSelection + 53
50 com.apple.AppKit 0x96c1e1a2 _NSHandleCarbonMenuEvent + 285
51 com.apple.AppKit 0x96bf2d3e _DPSNextEvent + 2304
52 com.apple.AppKit 0x96bf1fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
53 com.apple.AppKit 0x96bb4247 -[NSApplication run] + 821
54 com.adobe.Acrobat.framework 0x000149d5 RunAcrobat + 6020
55 com.adobe.Acrobat.framework 0x0001338d RunAcrobat + 316
56 com.adobe.Reader 0x00001e92 main + 94
57 com.adobe.Reader 0x00001e16 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95d97922 kevent + 10
1 libSystem.B.dylib 0x95d9803c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95d974f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95d9729e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95d96d21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95d96b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
6 AdobeACE 0x01922737 ACEInitialize + 3741
7 AdobeACE 0x019226ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
10 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
6 AdobeACE 0x01922737 ACEInitialize + 3741
7 AdobeACE 0x019226ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
10 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
6 AdobeACE 0x01922737 ACEInitialize + 3741
7 AdobeACE 0x019226ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
10 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x01a6f79c AGMInitialize + 33770
4 AdobeAGM 0x01a6f6d6 AGMInitialize + 33572
5 AdobeAGM 0x01a6f231 AGMInitialize + 32383
6 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
7 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x95d9f046 __semwait_signal + 10
1 libSystem.B.dylib 0x95d9ed02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95da0998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x01a6f79c AGMInitialize + 33770
4 AdobeAGM 0x01a6f6d6 AGMInitialize + 33572
5 AdobeAGM 0x01a6f231 AGMInitialize + 32383
6 libSystem.B.dylib 0x95d9e7fd _pthread_start + 345
7 libSystem.B.dylib 0x95d9e682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95First of all, it is important to remember that "sometimes, things happen" to computers, and that a problem that you are experiencing may be a unique set of circumstances, and not necessarily a defect in the software.
1. Is your printer driver up-to-date? If you create another printer queue for a Generic PostScript Printer, does the problem still occur?
2. Create a brand new user account and test the problem there. If printing works, then the cause of the problem is something inside your original user account, like a preference file or a cache. Use a utility like Onyx to clear cache files and test removing any preference files in <user>/LibraryPreferences that seem relevant to printing. Remove the preference to the Desktop. If the problem persists, replace the preference file. If it goes away, trash it. Note that you may need to restart after removing a pref file.
3. Reset the Printing System. In System Preferences > Print & Fax, right click on the list of printers. There will be a menu command "Reset Printing System". Note that this will delete all your print queues, and you will need to add them again.
4. Is there a crash with every document? Try changing some of the print menu options. Any reason that you are printing as an image? Try not doing that.
5. There doesn't seem to be anything reported in the crash logs, but do you have any third-party software that runs at startup, or in the background? Very often these things can interfere with many processes. -
Printing freezes Acrobat Reader various versions
I have one (luckily, just one) client who has a problem printing from Acrobat Reader. So far, this problem has been with v6.x, v7.x, and v9.x (uninstalled 6.x, installed and uninstalled 7.x, and then installed 9.x, trying to solve this issue, with no changes).
For the longest time, there was NO problem printing PDF files. Then, she couldn't print at all, it would bring up an error message. I read where setting/changing the default printer would solve this, and it did -- to a point.
Now, when she tries to print (FILE | PRINT -- read below as to why this is necessary), it will print, but the printer dialog box takes a LONG time to come up (3-5 minutes) and then the drop down menu to select a printer takes a long time to come up, as well.
She travels between various offices, which is why she must use FILE | PRINT -- she needs to choose the printer(s) that are available to her when she logs into the network. There are HP, Cannon, Lexmark, and other printers at these various locations.
The problem *only* happens in Acrobat Reader. All of the other applications print fine.
Today, I discovered something interesting by accident. If she is *disconnected* from a network, and starts a print job (again, FILE | PRINT), the printer dialog box opens almost immediately, as does the printer selection drop-down menu. She can then reconnect to the network, after selecting a printer, and then press OK (to print), at which time it does print just fine.
So, in a nutshell:
(1) It *only* happens when trying to print something from Acrobat Reader regardless of version.
(2) It is *only* slow to bring up the printer dialog box, and printer selection drop-down menu when connected to a network.
(3) It *will* eventually (say 3-5 minutes later) bring up the printer dialog box, and printer selection drop-down menu, and print, when connected to a network.
(4) She is using Windows XP (I didnt check on the service pack version, it is, for certain SP2 at least, although she may have allowed Windows Updates to upgrade it to SP3). Multiple printers are being used, from various vendors (HP, Lexmark, Canon, others) so it is extremely unlikely that it is a printer driver issue.
(5) There are others with identical laptops, Windows XP, and using the same printers and Acrobat Reader who also travel to the same offices and work in the same fashion as she, and they do not have this issue.
So, anyone out there smarter than me, any suggestions about how to resolve this?Hi, I found this to work
open cmd
type the following and press enter after each command:
c:
cd\
del arc*.tmp /S
What the command does is that it deletes acrobat temp files that are stored on your pc, which slows down acrobat printing.
I found this info at http://kb2.adobe.com/cps/403/kb403914.html towards the bottom of the page
Hope it helps -
PDFs not printing from Acrobat Reader 7.0.8
PDF don't print from Acrobat Reader 7.0.8. The same PDFs print from Preview. I've tried many PDF from various sources (over a dozen including those created on my Mac) in every case they print fro Preview and not from Reader.
I'm currently on OS 10.4.7 but This has been an issue for some time and I believe was the case with Reader 7.0.7.FIXED!
Priner Setup Utility/Reset Printing System
Then added priner again.
Interesting that the only issue was printing from Acrobat Reader and that this fixed it. Probably deleted and "rewrote" whatever file was at issue.
Something regarding cups?
See cups error_log involved Reset Printing System
I [02/Jul/2006:01:44:11 -0400] Listening to 7f000001:631
I [02/Jul/2006:01:44:11 -0400] Listening to 300a80:0
I [02/Jul/2006:01:44:11 -0400] Loaded configuration file "/private/etc/cups/cupsd.conf"
W [02/Jul/2006:01:44:11 -0400] Repairing ownership of "/private/etc/cups"
W [02/Jul/2006:01:44:11 -0400] Repairing ownership of "/private/etc/cups/certs"
W [02/Jul/2006:01:44:11 -0400] Repairing ownership of "/private/etc/cups/ppd"
W [02/Jul/2006:01:44:11 -0400] Repairing ownership of "/private/etc/cups/cupsd.conf"
W [02/Jul/2006:01:44:11 -0400] Repairing ownership of "/private/var/spool/cups"
W [02/Jul/2006:01:44:11 -0400] Repairing ownership of "/private/var/spool/cups/tmp"
I [02/Jul/2006:01:44:11 -0400] Configured for up to 100 clients.
I [02/Jul/2006:01:44:11 -0400] Allowing up to 100 client connections per host.
I [02/Jul/2006:01:44:11 -0400] Full reload is required.
E [02/Jul/2006:01:44:11 -0400] LoadAllPrinters: Unable to open /private/etc/cups/printers.conf - No such file or directory
E [02/Jul/2006:01:44:11 -0400] LoadAllClasses: Unable to open /private/etc/cups/classes.conf - No such file or directory
I [02/Jul/2006:01:44:11 -0400] Full reload complete.
E [02/Jul/2006:01:44:11 -0400] getprinterattrs: resource name '/printers/StylusPhotoR200' no good!
I [02/Jul/2006:01:44:46 -0400] Setting StylusPhotoR200 device-uri to "file:///dev/null" (was "file:/dev/null".)
I [02/Jul/2006:01:44:46 -0400] Setting StylusPhotoR200 printer-is-accepting-jobs to 1 (was 0.)
I [02/Jul/2006:01:44:46 -0400] Setting StylusPhotoR200 printer-state to 3 (was 5.)
E [02/Jul/2006:01:44:46 -0400] Unable to backup printers.conf - No such file or directory
I [02/Jul/2006:01:44:46 -0400] Saving printers.conf...
I [02/Jul/2006:01:44:46 -0400] New printer 'StylusPhotoR200' added by ''.
I [02/Jul/2006:01:45:14 -0400] Adding start banner page "none" to job 1.
I [02/Jul/2006:01:45:14 -0400] Adding end banner page "none" to job 1.
I [02/Jul/2006:01:45:14 -0400] Job 1 queued on 'StylusPhotoR200' by 'cseeman'.
I [02/Jul/2006:01:45:14 -0400] Started filter /usr/libexec/cups/filter/pictwpstops (PID 627) for job 1.
I [02/Jul/2006:01:45:14 -0400] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 628) for job 1.
I [02/Jul/2006:01:45:14 -0400] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 629) for job 1. -
Printing from Acrobat Reader 9.1
I can not print from Acrobat Reader 9.1 to my HP printer connected wirelessly to my Mac. I can print fine from any other software on my Mac. Tips and suggestions are welcome!
I'm having the same issue. It all started after upgrading to 10.5.7 and Adobe Acrobat to 8.1.5.
I have an HP Photosmart C7280 and I am able to print via WiFi from all applications except Acrobat (version 8). However, Acrobat will print 1 page documents, but nothing longer.
At first I thought it was the 10.5.7 update. I saw in some other places that downloading and installing the combo update worked better for some folks. I did that, but still no joy.
I did the "Reset Printing System..." thing in system preferences and added the HP back. Still no joy.
I uninstalled and re-installed the HP software (drivers and all). Still no joy.
I uninstalled Acrobat and re-installed from CD so I was back to version 8.0. Still no joy.
I have not re-upgraded Acrobat to 8.1.5, but I don't have high hopes.
I wondering where the fix will come from. Hard to say that the problem is exclusively Adobe... made two changes to my system (OS upgrade and Acrobat upgrade). I have seen folks that dropped back to 10.5.6 and the problem persisted for them. I don't want to go back to 10.5.6 as I don't have that kind of time.
Printing from Preview for now. -
Printing in Acrobat Reader X gives an extra unwanted line in the bottom margin
Printing in Acrobat Reader X gives an extra unwanted line in the bottom margin. This margin should normally be blank. The line pattern follows the pattern of the print inside the margins. How can I print without this extra line?. The problem does not occur with the same documents opened in Acrobat Reader 9.4.
I had the same problem when I created my pdf for my Realtor flyer using microsoft publisher. I was able to get rid of the unwated line by using a png file in the publisher before generating the pdf.
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Barcode printed with Adobe Reader XI cannot be recognized by barcode reader
Dear Support,
We are generating barcode and convert it into pdf using Crystal Report for .NET Framework 2.0.
The pdf is opened with Adobe reader XI / FoxitReader 4.3.1. And it is printed with Avery Dennison AP 5.4 300DPI.
When the pdf is printed with Adobe reader XI, the barcode cannot be read with barcode reader, but when it is printed with FoxitReader 4.3.1, barcode can be read with barcode reader.
I've compared the two printed barcodes and found Adobe printed the lines thicker and the characters wider. Thus, two lines sticked together and become 1 line. As result, it cannot be recognized by barcode reader.
Could you explain why did this occur and how can I fix it in Adobe? Are there any settings I can change to solve it?
Thank you very much.
Operating System: Windows Xp or Windows 7
Application: Adobe reader XI or FoxitReader 4.3.1Thanks Pak,
I've attached the pdf on:
https://files.acrobat.com/preview/47dde05c-4835-4bdc-881f-c406f8056f01
As the problem I've described in the post only occurs on specific printer, I've found a way to reproduce the barcode problem in most of the printer.
From the pdf I've provided, you may print it with Adobe and Foxit, using a printing scale of 190%.
For the Adoble one, you may observe some white lines in between the labels, and the Foxit, there are no white lines.
I do believe that two problems are related. Do you have any idea on that? -
PDF Documents compatible with Acrobat Reader 5.0
Which version (Standard, Pro or Ext Pro) of Adobe Acrobat 9.0 family should I buy to create PDF documents compatible with Acrobat Reader 5.0 ????
Is it possible to create PDF files from HTML and navigate through the links ????
Thank you.Thank you for your answer.
Related to my first question (compatibility with Acrobat Reader 5.0), how should I save the PDF created ???? Saving the PDF in Acrobat Pro 9.0 with standard save option makes the document not readable by Acrobat Reader 5.0.
Should I save the document as PDF/A, PDF/X or any other subset ????? If so, I'm not sure if they are included in the Standard.
Thank you in advance. -
Is there the way to use "Highlight File Format" with Acrobat Reader 9.0 or later?
hi
Do anyone know the way to use "Highlight File Format" with Acrobat Reader 9.0 later or substitutional way to highlight a PDF file as well as highlight file?
I want to highlight some words by indicating character's location(from n to m) using Acrobat Reader 6, 7, 8, and 9.
I use highlight xml file to highlight words in Acrobat 6, 7, and 8.
http://www.adobe.com/devnet/pdf/pdfs/HighlightFileFormat.pdf
According to this documents, "External Window Handler Plugin" is required to use highlight file.
But I cannot find this plugin in Acrobat Reader 9.
So Acrobat Reader doesn't recognize highlight file.
Well, I know that there is another way to highlight pdf file. It is called "PDF Open Parameters".
However this parameters cannot indicate location of characters but words which is to be searched.
This parameter does not work perfectly to substitute a highlight xml file.
To satisfy what i want to do, the best solution is that Acrobat Reader 9.0 recognizes highlight xml file.
But I think it is impossible because of lack of plugin.
Do anyone know the way to recognize a highlight xml file to 9.0 or another way to highlight some words?
thanks,
AsatamaxThe feature is disabled by default in reader 9
(1) Open Adobe Reader
(2) Click Edit > Preferences > Search, and
(3) check the box labelled Enable search highlights from external highlight server.
(response found here: http://support.dtsearch.com/dts0117.htm)
I can't imagine why Adobe choose to disable it. It's a bad joke for us at UNESCO (http://unesdoc.unesco.org)
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