Issue Regarding Cyrstal Report Server 2008

Hi,
I've found some issue using crystal report server 2008 V1. The followings are my information for your reference.
Could you kindly please let me know what you can help.
-              My client has bought crystal report server 2008 V1 and deploy on the production server (window server 2008).
-              We've developed the crystal report with command object.
-              When we tested on printing report with 2 or 3 login user, report is successfully come out.
-              When concurrent users to print the same report are about 100 or 200, then we faced Load Report Failed error.
-              I've found that the Server Intelligence Agent service is stopped.
-              When installing crystal report server, we've used the same database with our application to install report server's database connection.
My questions are,
                1. Cyrstal Report Server 2008 V1 can handle how many concurrent users?
                2. Is crystal report can run without running Server Intelligence Agent service?
                   Or this service is stopped because of too many concurrent user printing crystal report?
                3. What is your suggestion on the Load Report Failed when too many access to print report?

Out of the box, the Crystal Report Server only comes with 5 named user license. So hitting it with 100+ users would result in all kinds of issues. I'm actually surprised you can hit it with anywhere close to 100 users. In order for you to be able to get to the high number of hits required, you will have to obtain more licenses. These are available in 5 concurrent user packs and you can add up to 4 of these packs. Any more than that, you're lookign at BO Enterprise.
Some resources worth looking at:
https://websmp106.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000713358&_SCENARIO=01100035870000000202
http://www.sap.com/solutions/sapbusinessobjects/sme/reporting/crystalreportsserver/featuresfunctions/index.epx
Now, yo have posted to the .NET developer support forum, but it looks like you are not using any of the CR Server APIs. If that is the case, I'd recommend posting any further queries to the Business Objects Enterprise Administration forum:
BI Platform
Ludek
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Issue Regarding Cyrstal Report Server 2008

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