Issue related to tcode:V23 (SD Docuemnts blocked for billing)

hi,
I have created an order (x),done the delivery.later i realised that the order was created with wrong customer.
So i have created a return order (y) and done the retun deilvery.
I see that in t code: V23 ,there is still the (x) and (y) appearing.
order  (x):Completed
. Outbound delivery :   Being processed
.. Confirmation of service   :Completed
Return order (y) :Open
Returns Delivery :   Being processed
. Confirmation of service:  Completed
Please let  me know the reason.I dont wish to see these orders in T code:V23.
Thanks
RKM

Hi
This is because you have not completed the process for both Order and Return Order.
For Order you have created the Delivery but not completed the Billing so it is still open. Complete the billing, and then go for return Order --> delivery and --> Billing (Credit Note). Both the document should be for the same customer so the Customer get Debited for Order Value and then Credited for Return Order Value.
Thanks and regards
Amitesh Anand

Similar Messages

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    HI.,
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    REWARD if helpfull
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    Message was edited by:
            manam narayana
    Message was edited by:
            manam narayana

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    Hi experts,
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  • How to remove billing block for rejected order

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