Issue starting up Photoshop CS6

I recently purchased, downloaded, and installed Photoshop CS6.  Each time I shutdown my system and start up again, I'm asked to re-enter my CS6 serial number when I go to use the program.  This can't be right.  Surely verifying a license need only be done once.  How can I avoid the hassle I'm experiencing?

Thank you for the response.  No, updating didn't make any difference with the issue.  I see I'm among many who have encountered some form of this frustrating problem.  For me, the issue only occurs after the computer has been restarted.  Then, when starting Photoshop CS6 I get the screen that asks if I want to continue the trial version or license the product.  I click on that option and enter my serial number.  The program apparently recognizes the number and it works normally.  This includes being turned off and on without difficulty.  However, when I reboot my PC I'm back where I started and once again need to enter the serial number or (as the screen indicates) "Continue the Trial Version".

Similar Messages

  • Can I start downloading Photoshop CS6? Or do I have to wait for eligibility verification?

    Can I start downloading Photoshop CS6? Or do I have to wait for eligibility verification?

    It will downdoad fine and install as a trial  until you get the serial number.

  • How to fix Issues with Citrix photoshop cs6?

    Good day people from Adobe.
    My university (ITESM) is using the Citrix plataform to stream to all of us students adobe's photoshop cs6 suite. However I am having issues with it becuase:
    1.-it isn't allowing me to upload new brushes (.abr)
    2.-nor it  detects  pressure sensitivity from my tablet.
    My other native mac programs like Gimp can detect the pressure sensitivity so it isn't an issue of my MAC
    Is this a problem with the my university's software? Should I contact them? or is it an issue with their version of photoshop?

    Yes, your university probably shouldn't be running Photoshop over Citrix.
    Citrix is not native, and won't be able to handle pressure or many other system specific options.
    I doubt that Photoshop can work correcly over Citrix (due to the limitations of it's virtual and streaming architecture), and the performance will not be very good even if you try.

  • Issue with installing PHOTOSHOP CS6

    Hi,
    At the end of th installation, it says that the installation was incomplete.
    I clicked on the error sumary link and here is the message that I get:
    Exit Code: 6 Please see specific errors below for troubleshooting. For example,  ERROR: DF024 ...  -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s)  ----------- Payload: Adobe Photoshop CS6 Core 13.0.0.0 {9124DF4E-617D-486B-A970-8FA632244F24} ----------- ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/logtransportlaunch.app/Contents/frameworks/LogTransport.framewo rk/LogTransport" (Seq 810) -------------------------------------------------------------------------------------
    System Requirements
    What am I supposed to do?
    Thanks for helping me.
    Nick.

    Errors "Exit Code: 6," "Exit Code: 7"
    Mylenium

  • How to start adobe photoshop cs6? what are the requirements to me as a begginer? please help

    what are the requirements for adobe photoshop cs6? I am a beginner doing self study... please help

    HI balaram reddy 
    You can use the administration guide under the below link.....
    service.sap.com/instguidesu2192 mySAP Business Suite Solutions u2192 mySAP SRM u2192 Using SAP SRM Server 5.5 u2192Solution Operations Guide: mySAP Supplier Relationship Management
    Please find the links as requested. You will find lot of documents and so on here.
    http://service.sap.com/srm
    http://help.sap.com/saphelp_srm50/helpdata/en/0e/cede3b6bc8682be10000000a11402f/frameset.htm
    Regards
    Bandla

  • Installer can not initialising when i setup starting of photoshop CS6

    When i start the setup of Photoshop ,there is a interupt and
    a messsage is " Installer can not inizialising " ?!
    what can i do ?
    My system is win 8.1  64bit
                leothon

    Not following you, Leothon.  Sorry.  Would you care to elaborate and to give more detailed information?
    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Animation issue in Adobe photoshop cs6

    This is an annoying issue within photoshop. I am working on an animation for a video and when I try to change the position of a charater on a new frame it also changes the positioning on all of the frames previous of it.
    I am making a walk cylcle and  I want the character to walk from one end of the screen to the nextl but, when I make a new frame, move him to the opposite end of the screen on a NEW FRAME it changes the previous frames position to match the current one I am on.
    How do I fix this reoccuring problem.
    HERE IS A VIDEO DISPLAYING THE PROBLEM(Sorry, no mic):

    Read the help on how frame animation actually works.
    Mylenium

  • How To Get Started with Photoshop CS6 - 10 Things Beginners Want to Know How to Do | Creative Suite Podcast: Photographers | Adobe TV

    In this episode I'll show Photoshop Beginners the 10 things they want to learn how to do first. Photoshop offers a ton of capabilities, but if you're just starting out there are some things that you're probably wanting to know how to do right off the bat.
    http://adobe.ly/QMKPF3

    ADOBE! For the love of God, normalize the volume levels at the beginning of the Ad, then the clip, then Terry talking.

  • Here is how to get started with Photoshop CS6

    Terry White, Adobe worldwide evangelist shares how to perform 10 of the things that beginners want to do more often in Photoshop in this video:

    This is a good video, but he should be doing things on separate layers. The way he's doing it is destructive.

  • Windows 7 crash on starting of Photoshop CS6, any idea what could have caused this?

    Any advise is much appreciated

    Operating system drivers are most likely responsible for system crashes.
    See if you can update your display driver, from the web site of the maker of your video card.
    -Noel

  • How do I tell photoshop to stop opening the same document every time I start Photoshop CS6?

    Hi all,
    Each and every time I start up Photoshop CS6 (running the latest version I think....13.0.1 x64) on my Mac Running 10.7.5
    the same document opens up. As if it thinks it crashed and needs to recover it. Im a member of Creative Cloud in case that matters.
    I have saved the document and closed it properly and yet - it returns every time I start up the program. Can anyone help?
    Its not a killer issue but extremely annoying.
    thank you.
    -wendy-

    Yeah - literally can't find anything remotely similar. If anyone knows where I might find the thread to a fix I'd be mightly helpful.
    Haven't a clue how to word to it any differently to try to find the answer.

  • Can't start Photoshop CS6

    I can't start my Photoshop CS6 during I'm using a mandatory active directory user accout to login to the computer.  How can I fix it?

    If it worked before reset the preferences.  Start PS and immediately hold down the ctrl alt shift (cmd option shift on mac) keys.  If fast enough you will get a reset window.

  • Photoshop CS6 won't launch and when it does it's really slow...help?

    Hi,
    So my copy of Photoshop CS6 sometimes won't launch and when it does manage to launch fully, it's really slow. I mean ridiculously slow. The only times when I can get it to run even remotely quick is if I shut down my computer, and then restart it and then start up Photoshop CS6 as the first program. Even then it slows down after a while. (And I only have a firefox browser open usually, never more than a couple of tabs at once, so it's not a bandwidth issue)
    Here are my comp specs:
    Samsung
    Processor:
    AMD A6-3420M APU with
    Radeon (Tm) HD graphics 1.50 ghz
    Installed Memory (RAM) - 4.00 (3.48 usable)
    64 Bit operating System running on Windows 7 home premium, service pack 1
    I also did just recently install the new update Adobe had for Photoshop, so that's up to date.
    It's getting really frustrating! I have another program I'm using in the meantime (Paint tool Sai), but I'd really like to use Photoshop CS6.....
    Any help would be greatly appreciated!

    Make sure you updated the drivers from AMD's website, not Microsoft.
    Make sure you are running the 64 bit version of Photoshop, not 32 bit.
    Disable all third party plugins, and try disabling system utilities (we've seen font managers, antivirus, disk backup software, etc. cause slowdowns due to bugs in those utilities).

  • Photoshop cs6 beta trial stopped working.

    Hey guys,
    Photoshop CS6 Trial stopped working for some reason. I didn't change anything on my computer (like the time as posted in other posts) or anything else. It just stopped working out of no where. It was working fine yesterday morning, and by yesterday afternoon it stopped letting me get in. The "Continue Trial" button just is not selectable anymore... When I installed it originally, I did sign in with my ID also, so I don't know what the issue is. Any suggestions?
    Here's a screensho (click for larger view)t:

    Thanks a lot for sharing the log files. We looked at the log file and determined that the Trial is expiry for Photoshop CS6 on the users machine and so Photoshop CS6 stops working. Correspondingly the "Continue Trial" button on Adobe Application manager (AAM) becomes disabled.
    Below are more detailed response for different users:
    User camcheline:
    It seems from the log file that the Photoshop CS6 Trial license has been expired as on date 2012-04-18. This could be because of any prior Photoshop CS6 pre-release build installed and its Trial been consumed. Further user tried to wound back his system clock to some past time which is 2012-01-02. User later corrected the system clock to 2012-04-18 and tried again but this could not helped as Trial was actually expired. This gets confirmed from the following log statements-
    2012-04-18 10:35:56 [15749]  SLCoreService: Query license: type = 1, duration = 60 days, remaining = expired.
    2012-01-02 10:34:22 [15739]  SLCoreService: Query license: type = 1, duration = 60 day, remaining = expired (clock is wound back).
    2012-04-18 10:35:56 [15749]  SLCoreService: Query license: type = 1, duration = 60 days, remaining = expired.
    Note: Trial license of Photoshop CS6 pre-release build and Public Beta build shares the same Trial license (with little variation). 
    Once the Trail has expired there is no way to get it back. User can enter Serial Number and start using Photoshop CS6 again.
    User Jason.slack15:
    Photoshop CS6 Trial license has started on date 2012-01-10 and expired on date 2012-04-09 which is fine and expected. This is confirmed from the following log statements-
    2012-01-10 11:44:00 [3292]  SLCoreService: Query license: type = 1, duration = 90 days, remaining = 90 day(s) 0 seconds.
    2012-04-09 14:09:43 [3360]  SLCoreService: Query license: type = 1, duration = 90 days, remaining = expired.
    Once the Trail has expired there is no way to get it back. User can enter Serial Number and start using Photoshop CS6 again.
    Thanks and happy to help,
    Ravi Agrawal

  • How to save file in photoshop cs6 extended

    hi, i started using photoshop cs6 extended yesterday. i have no problem on tools but i have problem on saving my files in photoshop cs6 extended. i've tried to save my files like being shown in tutorials but when i click on the 'save' or 'save as' button, nothing appear on my screen. i've searching the tutorials on youtube but i didn't find the solution to my problem.please, do help me.

    http://forums.adobe.com/thread/375816?tstart=0
    Could you please post a screenshot with the pertinent Panels visible?
    Boilerplate-text:
    Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

Maybe you are looking for