Issue to buy apps from Mac App Store

Helo everyone!
Unfortunately I am still experiencing difficulties with App Store. Today I formatted my Mac Book Pro and set it with my Apple ID (@me.com). This Apple ID is the one that I use in my iPhone 4S and iPad 2. Both are working perfectly.
After I've set the Mac Book Pro, I checked purchase pane and I saw the apps iPhoto, iMovie and Garageband and the  following message:
" To receive updates, the packages of apps iPhoto, iMovie and GarageBand will be assigned to your Apple ID. One specific hardware ID of your computer should be sent to Apple to verify the classification."
When I tried to Accept the apps, again I couldn't install because those apps were assigned to another Apple ID.
When I purchased the Mac Book Pro, in that occasion I think I've assigned those apps with another Apple ID that I used (@hotmail.com). I don't remember the password and I didn't use anymore this Apple ID.
Probably the problem should be in this point. Those apps are assigned with Apple ID (@hotmail.com) and my Hardware ID (9BD1BCC6-44AD-5C0A-8DE4-185C11311D74).
Is there a way to remove this association (ID @hotmail.com and Hardware ID)?
Is there a way to reset the "Accept" option (picture 3) so I can actually purchase the apps?

Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Once you have accepted the bundled apps into an Apple ID you cannot change that. If Lion came installed on your Mac when you bought the Mac, it is also assigned to that Apple ID. Normally Apple does not merge Apple IDs, nor change content acquired with one ID to another ID. You should try to resurrect your old Apple ID by updating the password.
https://iforgot.apple.com/

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