Issue Upgrading Firmware on Cisco 7970 - Bricked?

I recently attempted to upgrade the firmware for my SCCP Cisco 7970 phone to 9-3-1SR2-1. After doing so it will no longer boot. When connected via either PoE or power brick it will just cycle through a black screen and the second line button lights up orange from time to time.
I am not sure if I bricked the phone. I tried both methods of factory restoring - 123456789*0# and 3491672850*#.
I also read a few forms where it was advised to use TFTP32 on a machine to provide the firmware files. I tried this but all the phone seemed to request is the term70.default.loads file and nothing else.
Has anyone had similar issues and were able to resolve them?

The following link mentions a similar issue to what I am having, refer to rustomhind comment.
https://supportforums.cisco.com/document/18366/user-cannot-reset-7970-ip-phone-factory-defaults-after-upgrade-ip-phone-load-6x

Similar Messages

Nokia E52 email issue since firmware upgrade (031....

Hi guys,
Yesterday i successfully upgraded my E52 to latest firmware - 031.012. After upgrade i removed all previous email accounts (1 MFE, 1 pop and 1 imap) and start a new setup.
i have to mention, that i double checked that the email client version has updated to 2.1.0 (the old one was 2.0.5). There are also several visual changes during the email setup.
Now here is my issue: I recreated my exchange email account and it works perfectly, but when i try to add a second email account (Email->New), choose one of the providers from the list (Windows Live for example) and proceed here is what happens:
1. I get a promt to enter email address and password
2.Then "Validating settings" and "Downloading terms" progress bars start
3. After "Downloading terms" progress bar completes i am returned at the page where have to choose email provider again
Is there someone with similar issue as mine when has upgraded to 031.012? I hope someone will give me a clue how to fix it...
Thx in advance!
Regards,
Emil

On E52 or E72 (I haven't checked on other handsets), The problem occurs only if you try to add an account which is previously registered on Nokia Messaging Website http://email.nokia.com/ or has been added as an additional account within the Nokia Messaging Account.
Before adding/creating a new email account on E52 or E72, make sure the account has not been registered at Nokia Messaging Website or if it has been registered then make sure to delete those accounts before you add them in your phone newly.
You can delete account from Nokia Messaging Website by logging in with that account first on the website.
Remember that you have two ways to remove the account from Nokia Messaging Website.
1- If the account was used initially to signup on the website (actual Nokia Messaging Account) then you need to login with that account and Cancel the membership. It will delete all the additional accounts if you have added any.
2- If the account was added as an additional account in an existing Nokia Messaging Account, then again you would need to login with the Nokia Messaging Account and delete the account from the list as needed.
Note: If you are wandering that you never manually registered on the above website by visiting it on your computer, then keep in mind that the account is automatically registered on the website when you try to add or create the account on the Nokia Email Client on your phone. This could probably be the case that you would have registered once in the past via your Nokia Email client or directly on the Website. In either case you would need to remove the accounts from the Nokia Messaging.
I haven't read this any where but this is what I have got during fixing and finding the solution. I have created accounts on E52 (more than once after upgrading firmwares) very easily by following the above procedure. What ever it is, a bug? or an intentional reason, I don't know.
I hope it could fix your problems with the New Nokia Email client built-in with E52
Edit:-----
Note1: You would have to wait for a few minutes after removing the accounts from the Nokia Messaging Website, before trying to add in your phone.
Note2: First add the Ovi Mail Account(make sure you have it signed-up and configured on http://www.ovi.com/) in your phone and then add any of the other accounts later.

HP LaserJet CP1025nw, toggle RFU and upgrade firmware

Hi everyone,
I'm trying to upgrade the firmware of a HP LaserJet CP1025nw printer from version 20100510 to 20150114 through this file provided on the product page. I've downloaded the LJCP1020_FW_Upgrade_Security-20150114.exe and when I try to run it it says that I need RFU enabled othewise install will fail. Then I've looked around to find how to toggle RFU and since the web panel (by typing in the address bar the IP of the printer) didn't contained that option, I ended up at this HP help page which was explaining how to do it.
In particular, since my moel doesn't have a screen, this is the procedure described:
I've tried to press Go and Yellow togheter, I've tried pressing first yellow then Go and viceversa and I tried all of these many times, but I didn't managed to get the step 1 "Ready and Attention leds blinking togheter" and therefore not even the color leds telling me if RFU is enabled or not.
I can't get the shown procedure to work and therefore I can't check and toggle RFU and I don't want to try update the firmware because I fear that if it fails (like the warning says) the printer will break or become unusable because of the incompletely upgraded firmware (I really don't know how the firmware behaves in case of error, I don't want a bricked printer).
So, how to solve this?

Gemini02 wrote:
Hi @ANewUser, I see that you are concerned about continuing to run the firmware update on the printer, since the error message to turn off the RFU notification came up. I would like to help you. I have seen this message come up with other models, which also don't have a option for the settings to turn off the RFU and the firmware updated properly. If you are still in warranty and are concerned that it might cause issues with the printer, call into HP tech support and have them walk you through it over the phone. You can call technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If you aren't having any issues with the printer, then you don't need to run the firmware update. If you appreciate my efforts, please click the Thumbs up button below.
Have a nice day!
Thank You.
Hi, Gemini02 Well I've tried contacting the support about this issue but they said my printer is out of warranty so they would fee me 25€ (about 30$) to assist me because they couldn't solve the problem with the details I provided (which are the same I provided you plus the serial number and the product code and they told me that paid assistance might not be able to solve the problem, so I didn't took the risk.
I'm updating the firmware because of course we have problems on the printer, so I can't skip it.
Anyway, since I can't count on assistance, I could follow your advice and try to update the firmware anyway since you say you've seen models which don't have RFU at all and update succeeded, but in my case, if you check my screenshot, the official hp website has a guide to check RFU for my model (HP LaserJet CP1025nw) through go & yellow button, so I assume that RFU is available on my model and I can't get it to work. I see this problem happened to others ("instructions to check via go & yellow button did not perform as indicated." says the user). But what if firmware update fails?
I'm at work, I can't just try to update and hope the printer will not brick and become unusable. I need to be sure if firmware updater software HP provides is safe in case of failure or not.
I don't want to get to the point that in the middle of firmware installing I get some "Firmware update failed!" and the printer is broken (because there's half of the firmware on it)
That said, how should I proceed?

WISM1 cannot upgrade firmware

Hello,
I'm having an issue upgrading a Cisco WISM (just a WISM1), we had one of these line cards fail and we got a replacement. The replacement comes with 2 firmware releases, one of which is the minimum required for compatibility with VSS on a 6500 (which we have.)
Here's the information for the 6506:
Cisco IOS Software, s2t54 Software (s2t54-IPSERVICESK9-M), Version 15.1(1)SY, RELEASE SOFTWARE (fc2) <<< supports the WISM
The boot images the WLC came with are:
Primary Boot Image............................... Code 3.2.78.0
Backup Boot Image................................ Code 3.2.171.6 (active) <<< VSS compatibility on a 6500 series switch
(3.2.171.6 is the release which first supports VSS. As you can see i've made this backup image active.)
I have been attempting to upgrade the firmware image, i've used several tftp servers (on different boxen, all with the host firewall disabled) - Pumpkin 2.7.3, the latest TFTPD32/64 and the latest (10.something, > 32 MB file support was introduced in an earlier release) Solarwinds TFTP server. Neither of these work, it stops at 32 MB (with the possible exception of Pumpkin there is no question the latter support > 32 MB, I use these products all the time to upload larger IOS images and what-not.)
We're trying to get to 6.0.196.0, after failing I tried 4.2.176.0 as an intermediate upgrade instead but received the same error (below.)
Here's the debug log:
Thu Mar 13 19:38:29 2014: RESULT_STRING: TFTP Code transfer starting.
Thu Mar 13 19:38:29 2014: RESULT_CODE:1
TFTP Code transfer starting.
Thu Mar 13 19:38:32 2014: Still waiting! Status = 2
Thu Mar 13 19:38:33 2014: Locking tftp semaphore, pHost=<omitted> pFilename=SWISMK9-4-2-176-0.aes
Thu Mar 13 19:38:33 2014: Semaphore locked, now unlocking, pHost=<omitted> pFilename=SWISMK9-4-2-176-0.aes
Thu Mar 13 19:38:33 2014: Semaphore successfully unlocked, pHost=<omitted> pFilename=SWISMK9-4-2-176-0.aes
Thu Mar 13 19:38:33 2014: TFTP: Binding to local=0.0.0.0 (***Is there some way to bind this to the WISM management IP?***) remote=<omitted>
<snip>
Thu Mar 13 19:20:14 2014: 33684480 bytes
Thu Mar 13 19:20:14 2014: 33715440 bytes
Thu Mar 13 19:20:14 2014: 33746400 bytes
Thu Mar 13 19:20:15 2014: 33777360 bytes
Thu Mar 13 19:20:15 2014: 33808320 bytes
Thu Mar 13 19:20:15 2014: TFP End: 516 bytes transferred (1 retransmitted packets)
Thu Mar 13 19:20:15 2014: tftp rc=0, pHost=172.31.118.250 pFilename=SWISMK9-4-2-176-0.aes
pLocalFilename=/mnt/download/local.tgz
Thu Mar 13 19:20:15 2014: tftp = 6, file_name=SWISMK9-4-2-176-0.aes, ip_address=<omitted>, msg=Unknown error - refer to log
Thu Mar 13 19:20:15 2014: upd_get_code_via_tftp = 6 (target=268435457 msg=Unknown error - refer to log)
Thu Mar 13 19:20:15 2014: RESULT_STRING: TFTP receive complete... extracting components.
Thu Mar 13 19:20:15 2014: RESULT_CODE:6
TFTP receive complete... extracting components.
Thu Mar 13 19:20:17 2014: Still waiting! Status = 2
Thu Mar 13 19:20:19 2014: RESULT_STRING: TFTP Failure while storing in flash!
Thu Mar 13 19:20:19 2014: RESULT_CODE:7
TFTP Failure while storing in flash!
Thu Mar 13 19:20:20 2014: Still waiting! Status = 2
Thu Mar 13 19:20:23 2014: ummounting: <umount /mnt/download/> cwd = /mnt/application
Thu Mar 13 19:20:23 2014: finished umounting
Here are the settings i'm using (note that it's all at the TFTP root, the path is blank but it does grab the file ... using "./" as the path makes no difference.):
Mode............................................. TFTP
Data Type........................................ Code
TFTP Server IP................................... <omitted>
TFTP Packet Timeout.............................. 254 (not default, set for troubleshooting)
TFTP Max Retries................................. 254 (not default, set for troubleshooting)
TFTP Path........................................
TFTP Filename.................................... SWISMK9-4-2-176-0.aes
Again, it appears that the tftp server does not support files > 32 MB (the docs i've read say that this error message is supposed to indicate exactly that), but it 100% *does* support larger files. What could be causing the transfer to time out? Is there some limitation on the controller which prevents large files being delivered via TFTP (and if so, is there a way around that?) Also, there seems to be no other alternative other than TFTP (at least with the release i'm currently stuck at) ... or is there?
Thanks,
Jim

HI,
1. First try with 3CDaemon , I normally do with this .
2. If still fails then use anouther laptop or computer.
Regards
Dont forget to rate helpful posts

Ipad wifi does not connect after upgrading firmware to 3.2.2

So many posts and replies on connection to wifi with iPad not working... My issue is that everyhing worked perfect a home until i upgraded firmware to latest (3.2.2?). Now it connects and disconnects in second intervals ??!!
no changes has been made to my router and my two macs connect as before, only iPad does not
Very frustrating indeed, so any tips on what i should do?
Cheers in advance

krannisto wrote:
So many posts and replies on connection to wifi with iPad not working...
You may already have seen these suggestions, but in case you haven't:
_Pad: Troubleshooting Wi-Fi networks and connections_
...from here:
http://www.apple.com/support/ipad/wifi
And every iPad comes with complimentary telephone technical support for 90 days:
http://www.apple.com/support/contact/phone_contacts.html
_iPad Service: Frequently Asked Questions_

How to upgrade firmware on 7921g wireless phone from 1.0.2 to 1.0.4 via USB

how to upgrade firmware on 7921g wireless phone from 1.0.2 to 1.0.4 via USB?
The 7921g is connected via USB to a PC. I am using a browser to access the phone. Documentation says "Click the Phone Upgrade hyperlink under SYSTEM options. " but that option is not present or not visible.

You can use the Phone Upgrade area on the web page to upgrade firmware files on the phones by using the USB connection or by using the WLAN. To upgrade the phone software, enter the phone software TAR (firmware file name) or use the Browse button to locate the firmware file on the network.
To display the Phone Upgrade area, access the web page for the phone as described in the Accessing the Configuration Web Page for a Phone section available at http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7921g/5_0_1/english/administration/guide/21adm50.pdf

Error on trying to upgrade firmware on BEFW11S4-V2 ?

Hi.
I am trying to upgrade the firmware on a BEFW11S4 V2 router. From the Set-up panel, the current firmware is 1.45, dated Feb 28, 2003.
I backed up the config. and downloaded the latest firmware:
"BEFW11S4-V2_v1.45.10_fw.bin" from the Linksys website.
When I go to update the firmware from the router's Set-up .../Help .../Upgrade Firmware,
after selecting the above file, the update starts and goes for about 5-10 seconds and then fails with the messages:
..."Upgrade action is not finish!!
Upgrade file pattern error"
Continue
...which then returns me to the previous Upgrade Firmware page. Have I missed something??
Also...
As background info. (before I forget), I run the router from an XP destop for connection to a DSL ISP and printers connected to the XP machine and for wireless access for a new Win7 Toshiba laptop. Everything seems to work fine so far, but I thought I should get on the latest firmware, eventhough the update would only be a currency update as the release notes don't seem to be an issue from a quick read.

I think you should reset the router first.
Connect the computer with the Ethernet cable to the router Ethernet Port.
Download the latest firmware from the Linksys website.
Open the setup page of the router.
Upgrade the firmware using the .bin file which you have downloaded.
Do not take the backup.
After successful upgrade,reset and reconfigure the router settings.
And see if that helps you.

Issues upgrading code on WLC

Hi all,
Im having issues uploading code on a WLC in a remote location. The WLC is running 4.0.217.0 and im trying to upgrade to 4.2.209.0. I have checked the upgrade path from current to new version and there is no issue upgrading directly from one to the other.
The issue occurs when I try and upload via TFTP, the Controller starts the code upload and only downloads a portion of the code, starts the extraction then fails with the following messages:
-Sanity check fails
-TFTP failure while storing in Flash
-Failure while storing in Flash.
I've done a debug from the controller and this is the output:
Wed Oct 13 01:56:22 2010: RESULT_STRING: TFTP Code transfer starting.
Wed Oct 13 01:56:22 2010: RESULT_CODE:1
Wed Oct 13 01:56:26 2010: Locking tftp semaphore, pHost=10.198.136.12 pFilename=/AIR-WLC4400-K9-4-2-205-0-ER.aes
Wed Oct 13 01:56:26 2010: Semaphore locked, now unlocking, pHost=10.198.136.12 pFilename=/AIR-WLC4400-K9-4-2-205-0-ER.aes
Wed Oct 13 01:56:26 2010: Semaphore successfully unlocked, pHost=10.198.136.12 pFilename=/AIR-WLC4400-K9-4-2-205-0-ER.aes
Wed Oct 13 01:56:35 2010: tftp rc=0, pHost=10.198.136.12 pFilename=/AIR-WLC4400-K9-4-2-205-0-ER.aes
pLocalFilename=/mnt/download/local.tgz
Wed Oct 13 01:56:35 2010: tftp = 6, file_name=/AIR-WLC4400-K9-4-2-205-0-ER.aes, ip_address=10.198.136.12, msg=Unknown error - refer to log
Wed Oct 13 01:56:35 2010: upd_get_code_via_tftp = 6 (target=268435457 msg=Unknown error - refer to log)
Wed Oct 13 01:56:35 2010: RESULT_STRING: TFTP receive complete... extracting components.
Wed Oct 13 01:56:35 2010: RESULT_CODE:6
Wed Oct 13 01:56:39 2010: RESULT_STRING: Sanity check failed on file. The file was not downloaded completely!
Wed Oct 13 01:56:43 2010: RESULT_STRING: TFTP Failure while storing in flash!
Wed Oct 13 01:56:43 2010: RESULT_CODE:7
I've tried using a TFTP server (both 3Com and TFTPd) on a local server on site and its still fails. I've also tried using several servers
as the TFTP server and still no luck.
Does anyone have any idea why this is still failing? Could this possibly be a lack of space issue on the flash?
cheers
Rob

Hi,
"Sanity check failed on file. The file was not downloaded completely! " - This error log is seen only if upgrade path is not right or if TFTP server which you are using does not support transfer of mor ethan 32MB file.
I understand that you have already tried many tftp servers. If in case, you haven't tried tfttpd32 yet, please download it and give it a try as Cisco recommends to use tftpd32 server.
Regards,
Madhuri

AG310:How to upgrade firmware on the Voice part?

Team, Very simple question, where do I get the latest sipura code to upgrade the voice section of the AG310. Currently running 5.1.5(GWa). Is that the latest, I check the AG310 download section, it only has the router firmware and not the voice component, unless it gets bundled together ? Please help. Thanks.

You can use the Phone Upgrade area on the web page to upgrade firmware files on the phones by using the USB connection or by using the WLAN. To upgrade the phone software, enter the phone software TAR (firmware file name) or use the Browse button to locate the firmware file on the network.
To display the Phone Upgrade area, access the web page for the phone as described in the Accessing the Configuration Web Page for a Phone section available at http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7921g/5_0_1/english/administration/guide/21adm50.pdf

Firmware 6.05 WLAN problem after upgrade firmware ...

Please help!
I just upgraded my firmware to 6.05 and now I cant connect to WLAN
it was working fine before then i upgraded firmware using OVI suite now no it prompts "WLAN connection failed"
- I have tried reinstalling firmware numerous times but it didnt solve the issue.

Is it happening in all WiFi networks you try to connect to ? Have you checked that you do not have any saved WiFi networks stored to the phone after the upgrade ?

Can't Upgrade Firmware in Officejet 8000 Wireless Printer

I've been using this HP 8000 Officejet wirelss with a single usb connection without any issues at all. I set up a two computer wireless network with this printer also being wireless several days ago. No issues at all with the setup. The printer worked fine with test prints, etc. After several hours though I found the printer would loose connection as far as being able to print. It shows up as an avaialble printer, but will not print. A complete powerdown of the printer is necessary to get it working again. This would happen about every 2 to 3 hours. So I tried connecting the printer to the router with an ethernet cable. The problem is not as frequent now, but still happens. The firmware of this printer is 0842BR. There is a firmware upgrade for this particular printer which is supposed to fix issues with network connectivity plus a few other things. I cannot get this firmware upgrade to work with either Windows XP or Windows 7. In XP I get the error message: Firmware Download Utility has encountered a problem and needs to close. In Windows 7 if I just run the file, it extracts to about 47% and then just disappears. If I try to run it in compatibility mode, it says there is a problem with the file.
Can anyone please help me with getting the firmware upgraded, or does anyone have any suggesting on getting this printer to work reliabily on a network. I havee another Officejet Pro 8000 wireless at home on my home wireless network and it works perfectly. It has different firmware though. Thank you for your help!

I had similar problems trying to install the firmware from two different PC's running Windows 7-32-bit and Windows 7-64 bit.
I had an older system with a clean install of Windows XP SP3 that this Printer had never been connected to.
I downloaded and installed the latest "Basic" Printer Driver as well as the Firmware Upgrade to that PC.
I powered off the printer and disconnected and reconnected the AC power supply to assure a clean power up state.
I left the USB cable disconnected until the driver installation directed me to connect it.
I installed the "Basic" Driver for USB connectivity. I initially had connectvity problems trying to "talk to" the printer but switching to a different USB Cable solved that problem.
After all the above, the Firmware install went as described in the HP description.
The printer now reports the upgraded Firmware Version of "1006BR"
I hope my experience helps you with your firmware install.

RV016 - Problem upgrading firmware

I've downloaded the file "RV0XX-v4.1.0.02-tm.bin" from Cisco's web site. The current firmware in the RV016 router is V3. I log into the router with IE9 (or even firefox), navigate to the system management section, upgrade firmware tab. Browse to the file above and click the button to upgrade. Nothing happens for a few seconds, then the browser displays cant load this page. (Same results if I use the file "RV0XX-v4.1.1.01-sp.bin" as well.) Any thoughts?
Many thanks! -- Curt

Hello Curtis,
The v4 firmware is for use with the v3 hardware of the RV016. You can verify this by checking the model number listed on the router itself. (it will be listed as RV016v3)

E65 can't upgrade firmware!

Hello again,
I see that there is a new version of the NSU. I made the update to NSU. I connect the E65 but still can't upgrade firmware.....
Any news about that?
The phone's code is 0542346....

From [email protected] I've got an answer:
"With regard to your enquiry, I suggest that you update your phone software, which could improve the overall performance of your phone and fix operation issues that you are experiencing with your phone. Nokia Software Updater now supports the Nokia E65. Kindly log on to the following link for Nokia Software Updater:
http://europe.nokia.com/A4579163
It is highly recommended that you back up the data on your phone to a computer prior to using Nokia Software Updater as the contents of your phone would be erased. To do so, kindly follow the back up process below:
1) Download, install and execute the Nokia PC Suite software from the following link: http://europe.nokia.com/A4144905
2) Establish a compatible connection between your computer and your phone. More information is available at the following link: http://europe.nokia.com/A4423033
3) Execute the "Backup" application to back up the data."
Does it work? I wish, but it does NOT!
Following instruction am trying to update my software:
NSU is "Preparing update. Identyfing connected phone",
but then I get message: "Connection error. Sorry, the Nokia Software Updater service is currently unavailable. Please disconnect your device and try again later".
Without last updates WPA doesn't work... I'm fed up with e65.
Message Edited by przemyslaw on 19-Jul-2008 11:10 PM

Is it necessary to be connected to wireless router/ap to upgrade firmware of WRE54G V1.0 ?

Is it necessary to be connected to wireless router/access point to upgrade firmware of WRE54G V1.0 in order to support universal repeater mode ??? Please let me know with full details what should I do in order to upgrade the firmware but without stay connected (in range) of a signal of a wireless router ot an access point. Thanks.

neighbour_devil wrote:
Hey mike,
the static IP of 192.168.1.5 has to be assigned to one of the wireless PC's that you have....make sure that you assign the static IP to the "wireless network connection" . once you have done so....check if you are able to see the SSID of the WER54G..connect to that SSID...and then try to ping 192.168.1.240 from the command prompt...if you get replies...then try to upgrade the firmware.
Can someone walk me through the steps of assigning the static IP to the "wireless network connection" referred to in the last post? I would assume you would right click on My Network Places, then right click on the "wireless network connection", but give me the steps after that. I don't want to screw anything up. Also, is it necessary to turn the router off, or can I just temporarily disable the connection on my laptop?
Thanks,
~MaxMessage Edited by maxrich on 08-18-2006 06:30 AM

Upgrade firmware of n73.

How can i create playlist of video song for real player of n73. No option to create playlist or tracklis in real player n73 (like n80 real player). If the problem solve with firmware upgrade then please help me, How can i upgrade firmware of n73.

aj4036: i tried too but couldnt figure out how to create a video playlist... i dont think it has been implemented in the next firmware either...
you can update your firmware by taking your phone to your nearest Nokia Service Center or waiting for the N73 to be supported by the Nokia Software Updater

Issue Upgrading Firmware on Cisco 7970 - Bricked?

Similar Messages

Maybe you are looking for