Issue when Bursting reports via new Precalculation Server

Hello,
We are trying to migrate away from our unsupported 720 installation of the SAP Precalculation software to a new Precalculation Server running the latest versions. We’ve overcome a number of issues and we can successfully Broadcast using the new server but we are encountering problems
with bursting.
The Bursts have been running successfully on the old 720 server, so we know that the BW side must be fine which suggests the problem is with the Precalculation server. We have been through the Precalculation checklist and the servers appears to have been built successfully. The Precalculation and Business Explorer software has been patched to the latest version and it’s running Excel 2013.
The main error message we are seeing is “The RPC server is unavailable” HRESULT: 0x800706BA.
A Screen shot showing the error in RSRD_LOG is shown in the attached document.
Below is an extract from the Log of the Precalc server showing this error, just before the RPC Server is unavailable message it states
Error occured on closing opened workbooks.
|ZPREC730_1:9/3/2014 2:10:20 PM.777 (0) -> Refresh
BExAnalyzer.xla!MenuRefreshPrecalc failed 1 time(s |
|). BExAnalyzer.xla!MenuRefreshPrecalc failed 1 time(s
|
|ZPREC730_1:9/3/2014 2:10:25 PM.785 (0) -> Calling refresh
BExAnalyzer.xla!MenuRefreshPrecalc
|
|ZPREC730_1:9/3/2014 2:10:25 PM.785 (0) -> Refresh
BExAnalyzer.xla!MenuRefreshPrecalc failed 2 time(s |
|
|). BExAnalyzer.xla!MenuRefreshPrecalc failed 2 time(s
|
|ZPREC730_1:9/3/2014 2:10:30 PM.792 (0) -> Calling refresh BExAnalyzer.xla!MenuRefreshPrecalc        |
|
|ZPREC730_1:9/3/2014 2:10:30 PM.792 (0) -> Refresh
BExAnalyzer.xla!MenuRefreshPrecalc failed 3 time(s
|
|). BExAnalyzer.xla!MenuRefreshPrecalc failed 3 time(s                                                |
|
|ZPREC730_1:9/3/2014 2:10:35 PM.800 (0) -> Calling refresh
BExAnalyzer.xla!MenuRefreshPrecalc
|
|ZPREC730_1:9/3/2014 2:10:35 PM.800 (0) -> Refresh
BExAnalyzer.xla!MenuRefreshPrecalc failed 4 time(s |
|
|). BExAnalyzer.xla!MenuRefreshPrecalc failed 4 time(s
|
|ZPREC730_1:9/3/2014 2:10:40 PM.808 (0) -> Calling refresh
BExAnalyzer.xla!MenuRefreshPrecalc
|
|ZPREC730_1:9/3/2014 2:10:40 PM.808 (0) -> Refresh BExAnalyzer.xla!MenuRefreshPrecalc
failed 5 time(s |
|
|). BExAnalyzer.xla!MenuRefreshPrecalc failed 5 time(s
|
|ZPREC730_1:9/3/2014 2:10:45 PM.815 (0) -> Refresh
BExAnalyzer.xla!MenuRefreshPrecalc returned with 0 |
|
|. BExAnalyzer.xla!MenuRefreshPrecalc returned with 0
|
|ZPREC730_1:9/3/2014 2:10:45 PM.815 (0) -> Error occured on closing
opened workbooks.                |
|
|ZPREC730_1:9/3/2014 2:10:45 PM.815 -> An Exception occured in thread '0':                          |
|
|ZPREC730_1:The RPC server is unavailable. (Excepti on from HRESULT:
0x800706BA)                      |
|
|ZPREC730_1:System.Runtime.InteropServices.COMExcep tion (0x800706BA):
The RPC server is unavailable. |
|
|(Exception from HRESULT: 0x800706BA) tion (0x800706BA): The RPC server
is unavailable.              |
When this error occurs an error is reported in the Event Viewer on the server
Faulting application name: EXCEL.EXE, version: 15.0.4535.1507, time stamp: 0x52282875
Faulting module name: EXCEL.EXE, version: 15.0.4535.1507, time stamp: 0x52282875
Exception code: 0xc0000005
Fault offset: 0x005b447e
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
We have the latest 730 patches installed on the Precalculation and Business Explorer software. We are running Excel 2013 (32bit) on a Virtual Machine running Windows 2008 R2.
If you have any suggestions on how to resolve this problem I'd be delighted to hear from you!
Many thanks,
Mark

Hi,
There is no easy fix for this. Please go through the precalc check list which should solve the issue:
Checklist for Precalculation Server - SAP NetWeaver Business Warehouse - SCN Wiki
Regards,
Michael

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