Issue when Run Report with Hier selection in the Portal

Hi Portal BI Experts,
we are finding a strange issue when Running the Report.
the following Variables are in the Report Selection screen :
Company code [optiona]
Prod.Variance Type [ mandatory]
Hierarchy Node Variable [optional]
TheQuery which I am Running thro Bex Analyzer with the Hier selection as below , is working fine. But
When I run thro portal with Hier selection value with 00/50/G310/702258(0CUST_SALES
It automatically display as +00/50/G310/702258(0CUST_SALES with + symbol. and thro the error:
Input "\+00/50/G310/702258(0CUST_SALES);\+00/51/G410/703096(0CUST_SALES)" for Ship-To Party (Sales has invalid format
If I remove the plus symbol report runnig fine.
Your immediate help highly appreciated.
Thanks
Hema
Edited by: hemav on Mar 21, 2011 2:29 PM

Hi Jaya,
This is the Error message I am facing when I Execute ithe query report n the Web[Portal]
Input "\+00/50/G310/702258(0CUST_SALES);\+00/51/G410/703096(0CUST_SALES)" for Ship-To Party (Sales has invalid format
ie. In the variable screen the selected hier value automaticvally display with plus symbol
Actual Hier value : 00/50/G310/702258(0CUST_SALES)
Once close the Hier selection list window , the Hier value turned to +00/50/G310/702258(0CUST_SALES)
If I give ok with this Plus symbol it throwing the above error. By removing the Plus symbol manually it is working fine.
I unable locate the settings.
that too when I run the same report in Bex Analyzer woking fine , no issues in the Hier value.
Thanks ,
Hema

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     weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:1973)
     weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1880)
     weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1310)
     weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
     weblogic.work.ExecuteThread.run(ExecuteThread.java:179)
[deadlocked thread] [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)':
Thread '[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'' is waiting to acquire lock 'com.crystaldecisions.reports.queryengine.av@12e0415' that is held by thread '[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)''
Stack trace:
     com.crystaldecisions.reports.queryengine.av.V(Unknown Source)
     com.crystaldecisions.reports.queryengine.av.do(Unknown Source)
     com.crystaldecisions.reports.queryengine.as.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.c(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.b(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.long(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a.b.a(Unknown Source)
     com.crystaldecisions.reports.sdk.ReportClientDocument.open(Unknown Source)
     com.sysarris.aris.crystalreports.RepServlet.generateReport(RepServlet.java:65)
     com.sysarris.aris.crystalreports.RepServlet.doPost(RepServlet.java:40)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:225)
     weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:127)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:272)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:165)
     weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3153)
     weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:1973)
     weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1880)
     weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1310)
     weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
     weblogic.work.ExecuteThread.run(ExecuteThread.java:179)
Can you please suggest any work around for this?

I'm not referring to Servlet threading issues.
I'll clarify.
You have two threads, both entering ReportClientDocument.open(...) method.
Thread 4 is waiting to acquire 'com.crystaldecisions.reports.queryengine.av@15214b9'
Thread 0 is waiting to acquire ''com.crystaldecisions.reports.queryengine.av@12e0415'
So I'm thinking ??? are they the same objects?
My specific question concerning the ReportClientDocument is that both are calling open - i.e., trying to open a new report. You wouldn't be trying to open different reports using the same ReportClientDocument - so was wondering if you've cached the RCD and trying to open two different reports at the same time on the same instance via different threads.
You'd normally tie a ReportClientDocument instance to a HTTP Session, to ensure each user gets their own copy.
Sincerely,
Ted Ueda

Issue when Run Report with Hier selection in the Portal

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