Issue when signing into adobe I get a blank white screen

what seems happening is when they log into their adobe account, it will go to a blank white screen and seem to cycle till it eventually times out and gets a connection error. However, if they type in "adobe.com" it will show them as having logged in.
This is happening on ie, and firefox and is not profile specific meaning I can log into the computer under my credentials and experience the same thing.
I've tried the usual suggestions such as renaming the OOBE folder, deleting temp files, etc.
I'm thinking it's some kind of issue with adobe flash player. Any guidance with this would be appreciated.
Thanks
Greg

Moving this discussion to the Creative Cloud Download & Install forum.
Greg please see Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html for information on how to resolve your current error.

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When I open safari I get a blank white screen. When I open top sites, and choose google, the screen is still blank, with the search bar at the top a quarter full. If it does open, it suddenly becomes unresponsive and returns to that blank, white screen. I'v tried everything I can think of, but nothing works.
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Read this whole message before doing anything.
Back up all data.
Quit Safari if it’s running. Then select
 ▹ Force Quit…
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Step 1
In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. Uncheck it, if checked. Close the Info window and the Applications folder.
If Adobe Flash Player is installed, select
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Hold down the option key and select
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Caches/com.apple.WebKit.PluginProcess
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Preferences/com.apple.WebKit.PluginHost.plist
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Triple-click anywhere in the line below to select it:
open $TMPDIR../C
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Issue when signing into adobe I get a blank white screen

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