Issue where Global Address book cannot be searched on IPhone6
Good Morning,
Our CEO has been having a recurring problem where he is not able to search our Global Address book on his IPhone6. Last time he had the issue, they made some sort of setting change on his phone and it worked. Now it is not working again, but
they want to rule out an Exchange\Active Sync problem.
His Exchange account is setup on his IPhone (which is company issued).
Composes a new email. He types in the first few letters of the last name and it should bring up all possible matches from our Address book. This is not happening. If it is someone he has emailed prior, the autofill will bring up their name.
I have a company issued Android phone and I have not had the issue.
Looked in the ECP and his phone is listed and is synching as it should. Is there anything as an Exchange admin that I can look at to determine what can be the problem. My personal feeling is that this is something that was changed on his device, but
being he is the CEO, we must do our due dilligence.
Thank You
Brian Dougherty
Hi Brain,
Do you have more users reporting the same issue in your company, i am suspecting a client issue until you see more ppl are coming back and reply, could you review the article below?
http://contact-outlook.itrezzo.com/2014/05/Global-Address-List-iPhone-Search-vs-Sync.html
or you want to post the question in the 'Apple' - support forum.
My target would be to check on the client then on server to start with.
Regards
Inderjit
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Then please check if internal URL is correct for that server (and those that are having issues.
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work -
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We have 8 PO's(1 primary & 7 secondaries) When a user is created & given a GroupWise account that user's name shows up in all Global Address book's except for one domain/PO. I have ran GroupWise maintenace & I still have the same problem. What are the troubleshooting step for this type of problem & wher may it be? I was thinking MTA, but everything looks good there. Any help would be appreciated.
Originally Posted by mikebell90
On 6/4/2010 10:26 AM, JHummer wrote:
>
> We have 8 PO's(1 primary& 7 secondaries)
No such thing. domains can be primary and secondary. POs cannot.
When a user is created& given
> a GroupWise account that user's name shows up in all Global Address
> book's except for one domain/PO. I have ran GroupWise maintenace& I
> still have the same problem. What are the troubleshooting step for this
> type of problem& wher may it be? I was thinking MTA, but everything
> looks good there. Any help would be appreciated.
>
>
Have you rebuilt that domain? More detailed topology?
Yes, I meant Domains obviously. It just happens to be our busiest server & most important so getting time to do it is the major problem.
1 primary domain & 7 secondary domains. When adding a new user with a GroupWise account to the primary domain or the other 6 secondary domains that user will show up on every Global Address book of every domain except this one domain, lets call it Ace to give it a name. However, if I create a user in the ACE domain it is seen on the Global Address Book of all the other domains. So it seems this domain can send out a new user's GW info. to all other domains, but it cannot recieve any new user's GW info. from them.
This problem happened within the past 5 or 6 months if I had to guess as most new users I add our in Sept. - Dec. & nothing was done to the network as far as new servers added or any updates to them. We are currently at GroupWise 7.0.2. So you think rebuilding the domain should be my 1st step, when I get time to do it? -
Can I add external Internet users to my Global Address Book?
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>
> We have a semi permanent relationship with another company. We have
> Groupwise 7.02hp1a and they use Exchange 2007 or 2010(not sure
> which). They have added many of my people's Internet Addresses they
> normally deal with here into their Global Address Book(whatever they
> call it in Exchange). I would like to add in the Internet address of
> thirty or so of their people into our Global address list for a
> couple of reasons. 1. My people have Blackberries and they could
> just type in Bob Smith, do a lookup and send to him. Similarly it
> would be there on their desktop address list as well.
> 2. I could include them in system-wide email distribution lists where
> applicable.
> 3. In the event someone quits, is terminated or swaps jobs, I could
> make one global change.
>
> I thought maybe adding a new external entity instead of user, but
> while that shows up in our addr. list, I can't point it to an internet
> account. Licensing cost is not a problem so I tried giving one of
> them a full mailbox at my place and then have a rule fwd all to the
> outside addr. but it looks sloppy and it is hard to hold
> conversations because the fwd mailbox is in the sender spot rather
> than the original sender so reply doesn't work. They have done this
> on their exchange system so I imagine there is a way on ours as well.
> Thanks for any help you can give.
Create an external domain and post office in which you add these users.
The'll just appear in your global address book.
Cheers,
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Surely something so basic must be possible.Tried everything I can think of but I can't find a way to make all the contacts in the exchange global address book show up in contacts.
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Hi all NewB here. I tried searching for this but couldn't find it. If someone could point me in the right direction it would be greatly appreciated.
Question: Is there any to upload my outlook address book to my blackberry without using active sync or any other 3rd party software?
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Message Edited by loverofman on 12-18-2008 10:42 PM
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How to get Contact Information to Appear on Global Address Book
Greetings,
We are using Exchange 2007 and Office 2010 and 2013 throughout our company. When I enter information in a to User Profile either on our AD or Exchange Management Console such as Phone Extension or Fax Number, that information does not appear in the
Global Address Book. I see no radio buttons, check boxes, or any thing else to use that would indicate the information appears for other end-users seeking addition contact info. Any suggestions or help is greatly appreciated.If this is a highly available deployment of 2007 utilizing CCR, you'll need to ensure that your OAB generation cluster has the correct server (the current quorum owner) set as the distribution point in the registry.
http://technet.microsoft.com/en-us/library/dd285503(v=exchg.80).aspx
If not, try running the following PowerShell command and check the GAL (from OWA or with non-cached Outlook) for the updates:
Get-GlobalAddressList | Update-GlobalAddressList
Get-OfflineAddressBook | Update-OfflineAddressBook -
Where are address book photos saved?
When I add an image to a contact I can drag-drop an image and select cropping etc., my question is: where does address book save the modified image?
Kind Regards
RobertHi,
Try posting in the iPhone forum instead here. http://discussions.apple.com/category.jspa?categoryID=201
When you post for help here in the AD forums, in the future, please start your own topic.
Select the forum category here: http://discussions.apple.com/index.jspa
Select the sub category that best meets your needs.
Click: Post New Topic.
Try ~Library/Ringtones
See if that is where they are stored.
iPhone - Ringtones - FAQ's
Carolyn
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