Issue while opening saved web reports

Hi,
The web reports are saved as excel to local machine using 'Export to Excel' fuctionality.
But when the excel report is opened from local machine BW system requests a UID/PWD.
It is a Standard functionality when Hiearchy images are present in the web report.
One solution is to create an anonymous log in for the BEX service or MIME service or create an alias for the BEX service and use the same in the URl. But we can not implement any of these solutions now.
Is there any other solution existing for this like creating a class and create a service for the class and handle this logon issues at the class itself.
Can anybody please let me know how we can handle this?
Thanks in advance..

Hello Gokul,
first thing is to check is if your chrome version is supported by your current BO version as specified in the PAM (is it?). If the chrome version is supported, and you still have an issue, then you can check with a sap support engineer.
best regards,
Victor

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