Issue with Administrator Login to CMC

Hi,
I have been trying to log on as 'Administrator' to CMC with blank password, but it is failing. I was able to log in before without any password. I am getting the following error message:
"Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)"
Any thoughts why this might be happening now?
We are on Linux server with Business Objects Edge 3.1
Thanks...

Hi
  Make sure by default your CMC page is pointing to same CMS that you were able to logon
Regards
Ashwini

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'/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModeAuthentication.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerUserManagement');rItem.setText('Shared Services Console\ns');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModeUserManagement.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);var rUserManagementMenu=rItem;rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerLaunchCMC');rItem.setText('Configuration Console\nf');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModeLaunchCMC.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsViewerAnotationExplorer');rItem.setText('Annotations\ni');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ExploreMode.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerPhysicalResources');rItem.setText('Physical Resources\nh');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModePhysicalResources.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerMimeTypes');rItem.setText('Mime Types\ny');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModeMimeTypes.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerNotifications');rItem.setText('Notifications\nn');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModeNotifications.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerRowLevelSecurity');rItem.setText('Row Level Security\nr');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModeRowLevelSecurity.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerUsageTracking');rItem.setText('Usage Tracking\nu');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModeUsageTracking.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerEventTracking');rItem.setText('Event Tracking\ne');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModeEventTracking.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerChangeOwner');rItem.setText('Change Ownership\nw');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_AdministerModeChangeOwner.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuSeparator();rItem.setId('bpm.mnit_CalcMgrSeparator');rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdministerCalculationManager');rItem.setText(BpmStringBundle.getString('calcmgr-global','MItem_CalculationManager'));rItem.setIcon(new BiImage(rstPath + '/../calcmgr/themes/common/images/CT_AdminCalcManager.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rItem.setBefore('bpm.mnit_ToolsAdministerAppUpgrade');rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsSchedule');rItem.setText('Schedule\ns');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ScheduleMode.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu0.add(rItem);var rMenu1 = new BpmMenu();rMenu1.setId('bpm.mnu_ToolsSchedule');rItem.setSubMenu(rMenu1);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsScheduleJobQueue');rItem.setText('Job Queue\nq');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ScheduleModeJobsQueue.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsScheduleJobNotifications');rItem.setText('Job Notifications\no');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ScheduleModeJobNotifications.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsScheduleShowParameters');rItem.setText('Show Parameters\ns');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ScheduleModeShowParameters.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsScheduleViewJobStatus');rItem.setText('Jobs Running\nj');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ScheduleModeJobsRunning.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsScheduleManageEvents');rItem.setText('Manage Events\na');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ScheduleModeManageEvents.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsScheduleConsolidatedJobStatusList');rItem.setText('Consolidated Job Status\nc');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ScheduleModeConsolidatedJobStatusList.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuSeparator();rItem.setId('bpm.mnit_Nav_Separator3');rMenu0.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_IManager');rItem.setText('Impact Manager\ni');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ChangeManagementMode.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rItem.setBefore('bpm.mnit_Nav_Separator3');rMenu0.add(rItem);var rMenu1 = new BpmMenu();rMenu1.setId('bpm.mnu_IManager');rItem.setSubMenu(rMenu1);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsChangeManagementSynchronizeMetadata');rItem.setText('Synchronize Metadata\ns');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ChangeManagementModeSynchronizeMetadata.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsChangeManagementDataModelUpdates');rItem.setText('Update Data Models\nd');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ChangeManagementModeDataModelUpdate.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsChangeManagementJavascriptUpdates');rItem.setText('JavaScript Update\nj');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ChangeManagementModeJavascriptUpdates.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsChangeManagementGenericUpdates');rItem.setText('Custom Update\nc');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ChangeManagementModeGenericUpdates.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsChangeManagementShowTaskStatus');rItem.setText('Show Task Status\nt');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ChangeManagementModeJobStatus.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsChangeManagementShowTaskList');rItem.setText('Manage Task List\nm');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ChangeManagementModeShowTaskList.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsChangeManagementShowImpactOfChange');rItem.setText('Show Impact of Change\ni');rItem.setIcon(new BiImage(rstPath + '/images/com/hyperion/tools/cds/repository/bpm/CT_ChangeManagementModeImpactOfChange.gif',com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_WIDTH,com.hyperion.tools.cds.repository.bpm.mode.Handler.MENU_IMAGE_HEIGHT));rMenu1.add(rItem);rMenuButton = new BpmMenuButton();rMenuButton.setId('bpm.mnbt_File');actionBar.add(rMenuButton);var rMenu0 = new BpmMenu();rMenu0.setId('bpm.mnu_File');rMenuButton.setSubMenu(rMenu0);rMenu0.addEventListener(bpm.common.Constants.EVENT_BEFORESHOW,this.displayFileNewMenu,this);rMenu0.setBefore('bpm.mnit_FileClose');rItem = new BpmMenuItem();rItem.setId('bpm.mnit_FileNew');rItem.setText('New\nn');rMenu0.add(rItem);var rMenu1 = new BpmMenu();rMenu1.setId('bpm.mnu_New');rItem.setSubMenu(rMenu1);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_FileNewDocument');rItem.setText('Document...\nd\nCtrl+N');rItem.setCommand(cmdNewDoc);rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_FileNewPP');rItem.setText('Personal Page...\np\nCtrl+Shift+P');rItem.setCommand(cmdNewPP);rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_WorkspacePage');rItem.setText('Workspace Page...\nw\nCtrl+Shift+W');rItem.setCommand(cmdNewWP);rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_FileOpen');rItem.setText('Open\no');rMenu0.add(rItem);var rMenu1 = new BpmMenu();rMenu1.setId('bpm.mnu_Open');rItem.setSubMenu(rMenu1);rMenu1.addEventListener(bpm.common.Constants.EVENT_BEFORESHOW,this.onActionFavoritesOpen,this);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_FileOpenDocument');rItem.setText('Document...\nd\nCtrl+O');rItem.setCommand(cmdOpenDoc);rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsWorkspacePages');rItem.setText('Workspace Pages\nw');rMenu1.add(rItem);var rOpenWorkspacePagesMenuItem=rItem;var rMenu2 = new BpmMenu();rMenu2.setId('bpm.mnu_ToolsWorkspacePages');rItem.setSubMenu(rMenu2);var rOpenWorkspacePagesSubMenu=rMenu2;rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsWorkspacePagesPersonal');rItem.setText('My Workspace Pages\nm');rMenu2.add(rItem);var rOpenWorkspacePagesPersonalMenuItem=rItem;var rMenu3 = new BpmMenu();rMenu3.setId('bpm.mnu_ToolsWorkspacePagesPersonal');rItem.setSubMenu(rMenu3);var rOpenWorkspacePagesPersonalSubMenu=rMenu3;rMenu3.addEventListener(bpm.common.Constants.EVENT_BEFORESHOW,this._buildWorkspacePagesSubMenu,this);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsWorkspacePagesCorporate');rItem.setText('Shared Workspace Pages\ns');rMenu2.add(rItem);var rMenu3 = new BpmMenu();rMenu3.setId('bpm.mnu_ToolsWorkspacePagesCorporate');rItem.setSubMenu(rMenu3);var rOpenWorkspacePagesCorporateSubMenu=rMenu3;rMenu3.addEventListener(bpm.common.Constants.EVENT_BEFORESHOW,this._buildWorkspacePagesSubMenu,this);rItem = new BpmMenuSeparator();rItem.setId('bpm.mnit_FileURLLauncherSeparator');rMenu1.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_File_URLLauncher');rItem.setText('URL...\nu');rMenu1.add(rItem);rMenuButton = new BpmMenuButton();rMenuButton.setId('bpm.mnbt_Favorites');rMenuButton.setText('Favorites\nr');rMenuButton.setBefore('bpm.mnbt_Help');actionBar.add(rMenuButton);var rMenu0 = new BpmMenu();rMenu0.setId('bpm.mnu_Favorites');rMenuButton.setSubMenu(rMenu0);rMenu0.addEventListener(bpm.common.Constants.EVENT_BEFORESHOW,this.onActionFavorites,this);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_FavoriteAdd');rItem.setText('Add to Favorites\na');rMenu0.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_FavoritesManager');rItem.setText('Manage Favorites...\nf');rMenu0.add(rItem);rItem = new BpmMenuSeparator();rItem.setId('bpm.sep_FavoritesManager');rMenu0.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsPersonalizeSubscriptions');rItem.setText('Show Subscribed Items\ns');rItem.setCommand(cmdSubscriptions);rMenu0.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsPersonalizeManagePages');rItem.setText('Manage Personal Pages\nm');rItem.setCommand(cmdManagePersonalPages);rMenu0.add(rItem);rItem = new BpmMenuSeparator();rItem.setId('bpm.sep_FavoritesManager2');rMenu0.add(rItem);rMenuButton = new BpmMenuButton();rMenuButton.setId('bpm.mnbt_Tools');rMenuButton.setText('Tools\nt');rMenuButton.setBefore('bpm.mnbt_Help');actionBar.add(rMenuButton);var rMenu0 = new BpmMenu();rMenu0.setId('bpm.mnu_Tools');rMenuButton.setSubMenu(rMenu0);rItem = new BpmMenuItem();rItem.setId('bpm.mnit_ToolsAdvancedSearch');rItem.setText('Advanced Search...\na');rMenu0.add(rItem);rItem = new BpmMenuSeparator();rItem.setId('bpm.mnit_ToolsLinksSeparator');rMenu0.add(rItem);rItem = new BpmMenuItem();rItem.setId('bpm.mnu_ToolsInstall');rItem.setText('Install\ni');rMenu0.add(rItem);var rMenu1 = new BpmMenu();rMenu1.setId('bpm.mnu_ToolsInstall');rItem.setSubMenu(rMenu1);rItem = new 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    4. Copy and paste the output of command "R3trans -dx"
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    cheers,
    Vincent

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