Issue with Adobe Content Viewer

Don't know if anyone else has this issue. Am using CS5.5 and just installed Air 2.6 (to see if that solves it) I am new to the DPS, but know my way round InDesign, I am experimenting with the creation of pages. They upload fine into the Folio builder but when I click on Preview in the Folio Builder window i get the below screen and nothing else after it Launches.
I am taking files intended for Print and copying them into the new pages. However I have converted all the artwork to RGB, the images are jpegs. Is there any chance there could be an issue with that somehow?
Am I doing anything wrong in the creation of the files? I have followed the instructions and yet I still get this even with the tutorial assets.
Any ideas?
Thanks
Ian

Hi, Ian:
Have you got it to work now? If you'd like, you can share the folio with me ([email protected]) and I can give it a try.
Thanks!
Jianlan

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