Issue with adobe reader with firefox.

i ahve adobe reader most current verison.
but it does not work.
it will not uninstall.
i have been referred to ms unistall tool.but it was recently discontinued.
so..i have reader but get these messages.
1) the adobe acrobat/reader that is running can not be used to read files in a web browser.
when i try to uninstall i get
this patch package could not be opened verify that the pathc package exists.
well how do i do that and os what?
i mean ...
it doesnt work
it wont uninstall, trying to update it or reinstall it fails...
so i am just in a bind..no help..no good ideas ( only ones that rely on stuff that no longer exists)
any easy, direct staright forward suggetsions for a non techy who has had it?
thanks
stewindos xp media 2005/ latest firefox.

The Windows Installer Cleanup Utility is indeed no longer available from Microsoft, but it can still be obtained from various 3rd-party download sites such as http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html
Download it, install it, then run it (Start | Programs | Windows Install Clean Up), select 'Adobe Reader' and click on the Remove button.

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Hello!
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=== Verbose logging started: 6/5/2013 17:09:44 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (C4:E0) [17:09:44:988]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (C4:E0) [17:09:44:988]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (C4:F0) [17:09:44:994]: Resetting cached policy values
MSI (c) (C4:F0) [17:09:44:994]: Machine policy value 'Debug' is 0
MSI (c) (C4:F0) [17:09:44:994]: ******* RunEngine:
 ******* Product: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
 ******* Action:
 ******* CommandLine: **********
MSI (c) (C4:F0) [17:09:44:995]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (C4:F0) [17:09:44:995]: Grabbed execution mutex.
MSI (c) (C4:F0) [17:09:45:042]: Cloaking enabled.
MSI (c) (C4:F0) [17:09:45:042]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (C4:F0) [17:09:45:045]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (D8:90) [17:09:45:050]: Running installation inside multi-package transaction C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
MSI (s) (D8:90) [17:09:45:050]: Grabbed execution mutex.
MSI (s) (D8:AC) [17:09:45:052]: Resetting cached policy values
MSI (s) (D8:AC) [17:09:45:052]: Machine policy value 'Debug' is 0
MSI (s) (D8:AC) [17:09:45:052]: ******* RunEngine:
 ******* Product: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
 ******* Action:
 ******* CommandLine: **********
MSI (s) (D8:AC) [17:09:45:066]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (D8:AC) [17:09:45:123]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0
MSI (s) (D8:AC) [17:09:45:123]: Note: 1: 1715 2: Adobe Reader XI (11.0.03)
MSI (s) (D8:AC) [17:09:45:123]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed Adobe Reader XI (11.0.03).".
MSI (s) (D8:AC) [17:09:50:827]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 230.
MSI (s) (D8:AC) [17:09:50:889]: File will have security applied from OpCode.
MSI (s) (D8:AC) [17:09:51:049]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi' against software restriction policy
MSI (s) (D8:AC) [17:09:51:049]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (D8:AC) [17:09:51:049]: SOFTWARE RESTRICTION POLICY: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi is not digitally signed
MSI (s) (D8:AC) [17:09:51:052]: SOFTWARE RESTRICTION POLICY: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (D8:AC) [17:09:51:052]: End dialog not enabled
MSI (s) (D8:AC) [17:09:51:052]: Original package ==> C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
MSI (s) (D8:AC) [17:09:51:052]: Package we're running from ==> C:\Windows\Installer\2a70f78.msi
MSI (s) (D8:AC) [17:09:51:059]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (D8:AC) [17:09:51:059]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-7AD7-1033-7B44-AB0000000001}'.
MSI (s) (D8:AC) [17:09:51:059]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (D8:AC) [17:09:51:065]: MSCOREE not loaded loading copy from system32
MSI (s) (D8:AC) [17:09:51:069]: Machine policy value 'TransformsSecure' is 0
MSI (s) (D8:AC) [17:09:51:069]: User policy value 'TransformsAtSource' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'DisablePatch' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'DisableMsi' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:071]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:071]: Running product '{AC76BA86-7AD7-1033-7B44-AB0000000001}' with user privileges: It's not assigned.
MSI (s) (D8:AC) [17:09:51:071]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (D8:AC) [17:09:51:071]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (D8:AC) [17:09:51:071]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-7AD7-1033-7B44-AB0000000001}'.
MSI (s) (D8:AC) [17:09:51:071]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (D8:AC) [17:09:51:071]: Transforms are not secure.
MSI (s) (D8:AC) [17:09:51:072]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'D:\ReaderXI.log'.
MSI (s) (D8:AC) [17:09:51:072]: Command Line: CURRENTDIRECTORY=C:\Users\lavdang CLIENTUILEVEL=2 CLIENTPROCESSID=7364
MSI (s) (D8:AC) [17:09:51:072]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{8017784A-94A5-40AD-AE48-D46040E2A00C}'.
MSI (s) (D8:AC) [17:09:51:072]: Product Code passed to Engine.Initialize: ''
MSI (s) (D8:AC) [17:09:51:072]: Product Code from property table before transforms: '{AC76BA86-7AD7-1033-7B44-AB0000000001}'
MSI (s) (D8:AC) [17:09:51:072]: Product Code from property table after transforms: '{AC76BA86-7AD7-1033-7B44-AB0000000001}'
MSI (s) (D8:AC) [17:09:51:072]: Product not registered: beginning first-time install
MSI (s) (D8:AC) [17:09:51:072]: Product {AC76BA86-7AD7-1033-7B44-AB0000000001} is not managed.
MSI (s) (D8:AC) [17:09:51:072]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:072]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:072]: MSI_LUA: Elevation required to install product, will prompt for credentials
MSI (s) (D8:AC) [17:09:52:894]: MSI_LUA: Credential Request return = 0x0
MSI (s) (D8:AC) [17:09:52:894]: MSI_LUA: Elevated credential consent provided. Install will run elevated
MSI (s) (D8:AC) [17:09:52:894]: Note: 1: 2205 2: 3: MsiPackageCertificate
MSI (s) (D8:AC) [17:09:52:894]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (D8:AC) [17:09:52:894]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (D8:AC) [17:09:52:894]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (D8:AC) [17:09:52:894]: Adding new sources is allowed.
MSI (s) (D8:AC) [17:09:52:895]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:895]: Package name extracted from package path: 'AdbeRdr11000_en_US.msi'
MSI (s) (D8:AC) [17:09:52:895]: Package to be registered: 'AdbeRdr11000_en_US.msi'
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Modifying ADMIN_INSTALL property. Its current value is 'NO'. Its new value: 'YES'.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding IsAdminPackage property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:900]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:52:900]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:52:900]: Product installation will be elevated because user provided elevated credentials and product is being installed per-machine.
MSI (s) (D8:AC) [17:09:52:900]: Running product '{AC76BA86-7AD7-1033-7B44-AB0000000001}' with elevated privileges: Product is assigned.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\lavdang'.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '7364'.
MSI (s) (D8:AC) [17:09:52:900]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (D8:AC) [17:09:52:900]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:900]: TRANSFORMS property is now:
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
MSI (s) (D8:AC) [17:09:52:903]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming
MSI (s) (D8:AC) [17:09:52:905]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Favorites
MSI (s) (D8:AC) [17:09:52:907]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (D8:AC) [17:09:52:909]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Documents
MSI (s) (D8:AC) [17:09:52:911]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (D8:AC) [17:09:52:913]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (D8:AC) [17:09:52:914]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (D8:AC) [17:09:52:915]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (D8:AC) [17:09:52:915]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (D8:AC) [17:09:52:916]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Local
MSI (s) (D8:AC) [17:09:52:917]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Pictures
MSI (s) (D8:AC) [17:09:52:919]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (D8:AC) [17:09:52:920]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (D8:AC) [17:09:52:921]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (D8:AC) [17:09:52:922]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (D8:AC) [17:09:52:923]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (D8:AC) [17:09:52:926]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (D8:AC) [17:09:52:927]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (D8:AC) [17:09:52:928]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (D8:AC) [17:09:52:929]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (D8:AC) [17:09:52:930]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Desktop
MSI (s) (D8:AC) [17:09:52:931]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (D8:AC) [17:09:52:932]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (D8:AC) [17:09:52:932]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (D8:AC) [17:09:52:935]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding AdminUser property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:935]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:935]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'SPEC Services, Inc.'.
MSI (s) (D8:AC) [17:09:52:935]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'SPEC Services, Inc.'.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\2a70f78.msi'.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi'.
MSI (s) (D8:AC) [17:09:52:935]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (D8:AC) [17:09:52:935]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (D8:AC) [17:09:52:935]: Machine policy value 'DisableRollback' is 0
MSI (s) (D8:AC) [17:09:52:935]: User policy value 'DisableRollback' is 0
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'.
=== Logging started: 6/5/2013 17:09:52 ===
MSI (s) (D8:AC) [17:09:52:936]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (D8:AC) [17:09:52:936]: Doing action: INSTALL
Action start 17:09:52: INSTALL.
MSI (s) (D8:AC) [17:09:52:937]: Running ExecuteSequence
MSI (s) (D8:AC) [17:09:52:937]: Doing action: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54
MSI (s) (D8:AC) [17:09:52:937]: PROPERTY CHANGE: Adding SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 property. Its value is 'C:\Windows\SysWOW64\'.
Action start 17:09:52: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
MSI (s) (D8:AC) [17:09:52:937]: Doing action: WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D
Action ended 17:09:52: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
MSI (s) (D8:AC) [17:09:52:937]: PROPERTY CHANGE: Adding WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D property. Its value is 'C:\Windows\'.
Action start 17:09:52: WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D.
MSI (s) (D8:AC) [17:09:52:937]: Doing action: SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D
Action ended 17:09:52: WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D. Return value 1.
MSI (s) (D8:AC) [17:09:52:938]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D property. Its value is 'C:\Windows\SysWOW64\'.
Action start 17:09:52: SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D.
MSI (s) (D8:AC) [17:09:52:938]: Doing action: ISSetupFilesExtract
Action ended 17:09:52: SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D. Return value 1.
MSI (s) (D8:70) [17:09:54:074]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI17B2.tmp, Entrypoint: SFStartupEx
MSI (s) (D8:E8) [17:09:54:075]: Generating random cookie.
MSI (s) (D8:E8) [17:09:54:077]: Created Custom Action Server with PID 8648 (0x21C8).
MSI (s) (D8:A8) [17:09:54:108]: Running as a service.
MSI (s) (D8:A8) [17:09:54:109]: Hello, I'm your 32bit Impersonated custom action server.
Action start 17:09:52: ISSetupFilesExtract.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}\FixTransforms. exe
MSI (s) (D8!64) [17:09:54:183]: PROPERTY CHANGE: Adding SUPPORTDIR property. Its value is 'C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}'.
MSI (s) (D8!64) [17:09:54:183]: PROPERTY CHANGE: Adding ISSETUPFILESCOMPLETED property. Its value is 'Completed'.
1: Setting SUPPORTDIR property to: C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}
1: Setting ISSETUPFILESCOMPLETED property
MSI (s) (D8:AC) [17:09:54:184]: Doing action: AppSearch
Action ended 17:09:54: ISSetupFilesExtract. Return value 1.
Action start 17:09:54: AppSearch.
MSI (s) (D8:AC) [17:09:54:184]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Acrobat.exe 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\11.0\Installer 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\6.0\InstallPath 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Adobe\Acrobat Reader\11.0\Installer\Optimization 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Adobe\Repair\Acrobat Reader 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Adobe\Acrobat Reader\11.0\Installer\Optimization 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\7.0\InstallPath 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Adobe Acrobat\11.0\InstallPath 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\8.0\Installer 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AcroRd32.exe 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Doing action: SetOSSpecificProperties
Action ended 17:09:54: AppSearch. Return value 1.
MSI (s) (D8:6C) [17:09:54:212]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI1CA3.tmp, Entrypoint: SetOSSpecificProperties
MSI (s) (D8!9C) [17:09:54:227]: PROPERTY CHANGE: Adding WindowsSystemString property. Its value is '(Windows Vista 64-bit)'.
Action start 17:09:54: SetOSSpecificProperties.
MSI (s) (D8:AC) [17:09:54:228]: Doing action: LaunchConditions
Action ended 17:09:54: SetOSSpecificProperties. Return value 1.
Action start 17:09:54: LaunchConditions.
MSI (s) (D8:AC) [17:09:55:643]: Product: Adobe Reader XI (11.0.03) -- Adobe Reader XI (11.0.03) requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
MSI (c) (C4:E0) [17:09:54:230]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Adobe Reader XI (11.0.03) requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Action ended 17:09:55: LaunchConditions. Return value 3.
Action ended 17:09:55: INSTALL. Return value 3.
Property(S): Text = 0
Property(S): DiskPrompt = [1]
Property(S): Registration = No
Property(S): UpgradeCode = {A6EADE66-0000-0000-484E-7E8A45000000}
Property(S): WindowsSystemString = (Windows Vista 64-bit)
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): VersionNT = 601
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Users\lavdang\AppData\Roaming\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FavoritesFolder = C:\Users\lavdang\Favorites\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): LocalAppDataFolder = C:\Users\lavdang\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\lavdang\Pictures\
Property(S): PersonalFolder = C:\Users\lavdang\Documents\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): SendToFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): System64Folder = C:\Windows\system32\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): TempFolder = C:\Users\lavdang\AppData\Local\Temp\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): SUPPORTDIR = C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}
Property(S): ACTION = INSTALL
Property(S): VersionNT64 = 601
Property(S): UILevel = 3
Property(S): OriginalDatabase = C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
Property(S): DATABASE = C:\Windows\Installer\2a70f78.msi
Property(S): COMPANYNAME = SPEC Services, Inc.
Property(S): USERNAME = SPEC Services, Inc.
Property(S): MsiRunningElevated = 1
Property(S): AdminUser = 1
Property(S): RedirectedDllSupport = 2
Property(S): WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D = C:\Windows\
Property(S): SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D = C:\Windows\SysWOW64\
Property(S): ALLUSERS = 1
Property(S): DirectoryTable100_x86.AFA96EB4_FA9F_335C_A7CB_36079407553D = DirectoryTable
Property(S): SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\Windows\SysWOW64\
Property(S): Dummy_Microsoft_VC90_CRT_x86.0138F525_6C8A_333F_A105_14AE030B9A54 = 1
Property(S): Dummy_policy_9_0_Microsoft_VC90_CRT_x86.52105B6B_A3EF_3A90_882A_947B287C203A = 1
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): Date = 6/5/2013
Property(S): Time = 17:09:55
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): CaptionHeight = 19
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): ComputerName = SP8430
Property(S): AS_REPAIR_VERSION_LIST = A
Property(S): UserLanguageID = 1033
Property(S): ProductCode = {AC76BA86-7AD7-1033-7B44-AB0000000001}
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Reinstall
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): ARPCONTACT = Customer Support
Property(S): ARPHELPLINK = http://www.adobe.com/support/main.html
Property(S): ARPREADME = Readme.htm
Property(S): ARPURLINFOABOUT = http://www.adobe.com
Property(S): ARPURLUPDATEINFO = http://www.adobe.com/products/acrobat/readstep.html
Property(S): DefaultUIFont = Tahoma8
Property(S): ErrorDialog = SetupError
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductName = Adobe Reader XI (11.0.03)
Property(S): ProductVersion = 11.0.03
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): TRACKINGKEY = Software\Adobe\Acrobat Reader\7.0
Property(S): ARPPRODUCTICON = SC_Reader.ico
Property(S): Cancel = 0
Property(S): RadioGroup = 0
Property(S): TypicalText = 0
Property(S): ARPCOMMENTS =
Property(S): ERROR_MIN_OVER_BIG = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): SecureCustomProperties = DEFAULT_VERB;ACTIONPROPERTY;ELEMENTS;RDRMIN;RDRBIG;RDRBIG_8X;RDRBIG_9X;RDRBIG_10X;UT_FRB; UT_FRS;UT_AT;UT_AP1;UT_AP2;UT_AS1;UT_AS2;UT_A3D;UT_6X;UT_7X;UT_MM61;UT_MM62;UT_MM63;UT_EB6 1;UT_EB62;UT_EB63;AS_OPTIMIZE_ENABLED;ACROBAT_APP_PATH;AS_HKCR_EXE;PDFSHELL_LOCALSERVER_CO MMAND;PDF_DEFAULTICON;PDF_PREVIEW_HANDERLER_DLL;PDF_PREVIEW_HANDERLER_HELPDIR;DISABLE_PDFO WNERSHIP_RESTORE;PDF_INPROCSERVER_VIEWERPS;READER_PATH;IS_CURRENT_PDFOWNER;SUPPRESSLANGSEL ECTION;MIN_SYSTEM;ACROBAT_11_INSTALLED;AS_INSTALLDIR;ARM_COLLECT;BLOCK_APP_TIMEOUT;BLOCK_E NTRYPOINT_LOGGING;UPDATE_MODE;UPDATE_UI_MODE;PDX_DEFAULT_PROGID;DEFAULT_PROGID;OWNERSHIP_S TATE;PDF_INTEGRATION;ENABLE_OPTIMIZATION;DEFAULT_PDF_PROGID;DEFAULT_CURVER_PROGID;PDF_ACRO BROKER_PATH;INSTALLMAJORVERSION;ARMED
Property(S): BrandName = Adobe Reader XI (11.0.03)
Property(S): ISVROOT_PORT_NO = 0
Property(S): UserSID = S-1-5-21-606747145-884357618-1801674531-3921
Property(S): IsMinIE_Message = requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Property(S): ISLANGFLAG = ENU
Property(S): FilesLabel = 0
Property(S): DisallowRunFromSource = 1
Property(S): AppsInUseSilentAbort = A process is running that cannot be shut down by Setup. Please either close all applications and run Setup again, or restart your computer and run Setup again.
Property(S): ENABLE_CACHE_FILES = YES
Property(S): OLE_VERB_OPEN = &Open,0,2
Property(S): REINSTALLMODE = omus
Property(S): Elevated = 1
Property(S): ENABLE_OPTIMIZATION = YES
Property(S): ERROR_DEFRAG_MSG = Optimizing performance ...
Property(S): ERROR_DEFRAG_ADTEMPLATE = Completed [1]% of process
Property(S): ERROR_CANNOT_OPTIMIZE_DISK = NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible. To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.
Property(S): EULA_ACCEPT = NO
Property(S): DISABLE_BROWSER_INTEGRATION = NO
Property(S): AcroIEHelper_Description = Adobe PDF Reader Link Helper
Property(S): ADMIN_INSTALL = YES
Property(S): AdminProperties = ADMIN_INSTALL
Property(S): REMOVE_PREVIOUS = YES
Property(S): SYNCHRONIZER = YES
Property(S): OpenWith = Open with Adobe Reader XI
Property(S): SetupCacheExport =
Property(S): LC_UNSUPPORTED_OS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/reader_system_reqs.
Property(S): ApplicationList = 0
Property(S): DEFAULT_ATTACHMENT_WHITELIST = version:1|.ade:3|.adp:3|.app:3|.arc:3|.arj:3|.asp:3|.bas:3|.bat:3|.bz:3|.bz2:3|.cab:3|.ch m:3|.class:3|.cmd:3|.com:3|.command:3|.cpl:3|.crt:3|.csh:3|.desktop:3|.dll:3|.exe:3|.fxp:3 |.gz:3|.hex:3|.hlp:3|.hqx:3|.hta:3|.inf:3|.ini:3|.ins:3|.isp:3|.its:3|.job:3|.js:3|.jse:3| .ksh:3|.lnk:3|.lzh:3|.mad:3|.maf:3|.mag:3|.mam:3|.maq:3|.mar:3|.mas:3|.mat:3|.mau:3|.mav:3 |.maw:3|.mda:3|.mdb:3|.mde:3|.mdt:3|.mdw:3|.mdz:3|.msc:3|.msi:3|.msp:3|.mst:3|.ocx:3|.ops: 3|.pcd:3|.pi:3|.pif:3|.prf:3|.prg:3|.pst:3|.rar:3|.reg:3|.scf:3|.scr:3|.sct:3|.sea:3|.shb: 3|.shs:3|.sit:3|.tar:3|.taz:3|.tgz:3|.tmp:3|.url:3|.vb:3|.vbe:3|.vbs:3|.vsmacros:3|.vss:3| .vst:3|.vsw:3|.webloc:3|.ws:3|.wsc:3|.wsf:3|.wsh:3|.z:3|.zip:3|.zlo:3|.zoo:3|.pdf:2|.fdf:2 |.jar:3|.pkg:3|.tool:3|.term:3
Property(S): EXEC_MENU_WHITELIST = Close|GeneralInfo|Quit|FirstPage|PrevPage|NextPage|LastPage|ActualSize|FitPage|FitWidth|F itHeight|SinglePage|OneColumn|TwoPages|TwoColumns|ZoomViewIn|ZoomViewOut|ShowHideBookmarks |ShowHideThumbnails|Print|GoToPage|ZoomTo|GeneralPrefs|SaveAs|FullScreenMode|OpenOrganizer |Scan|Web2PDF:OpnURL|AcroSendMail:SendMail|Spelling:Check Spelling|PageSetup|Find|FindSearch|GoBack|GoForward|FitVisible|ShowHideArticles|ShowHideF ileAttachment|ShowHideAnnotManager|ShowHideFields|ShowHideOptCont|ShowHideModelTree|ShowHi deSignatures|InsertPages|ExtractPages|ReplacePages|DeletePages|CropPages|RotatePages|AddFi leAttachment|FindCurrentBookmark|BookmarkShowLocation|GoBackDoc|GoForwardDoc|DocHelpUserGu ide|HelpReader|rolReadPage|HandMenuItem|ZoomDragMenuItem|CollectionPreview|CollectionHome| CollectionDetails|CollectionShowRoot|&Pages|Co&ntent|&Forms|Action &Wizard|Recognize &Text|P&rotection|&Sign && Certify|Doc&ument Processing|Print Pro&duction|Ja&vaScript|&Accessibility|Analy&ze|&Annotations|D&rawing Markups|Revie&w
Property(S): Browser_Integration = 2
Property(S): ARPNOREPAIR = 1
Property(S): ActionTextLabel = 0
Property(S): CurrentPdfOwner = 0
Property(S): ReadmeHtml = Readme.htm
Property(S): OprimizeError2 = 0
Property(S): KBDOCLINK_ERROR_INVDRIVE = http://kb2.adobe.com/cps/404/kb404946.html
Property(S): ReaderProcessPopup = 0
Property(S): BrandNameMajorVer = Adobe Reader XI
Property(S): DefragResetProgress = No
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): PDF_INTEGRATION = 1
Property(S): _5789b66a5ab8e = {AC76BA80-0011-7AD7-0000-000000000000}
Property(S): AttentionCloseReader = 0
Property(S): RunTimeProperties = CACHE_DIR;ProductName;OriginalDatabase;REMOVE;WindowsFolder;SetupCacheExport;ALLUSERS;REI NSTALLMODE;PLUG_INS;DefragResetProgress;ALLUSERS_APPDATA_ADOBE;DEFAULT_VERB;IS_CURRENT_PDF OWNER;ACTIVE_X;Installed;READER;ProductCode;UPDATE_MODE;INSTALLMAJORVERSION;VersionNT;Vers ionNT64;SystemFolder;PATCH
Property(S): ReaderDefaultProgramDesc = is the trusted standard for reliably viewing, printing, signing and commenting on PDF documents. It's the only PDF viewer that can open and interact with all types of PDF content - including forms and multimedia - and is available across leading desktop and mobile device platforms
Property(S): DV = 11.0
Property(S): MSIRESTARTMANAGERCONTROL = Disable
Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(S): RestartManagerOption = CloseRestart
Property(S): DEFAULT_VERB = Read
Property(S): UPDATE_UI_MODE = 3
Property(S): BLOCK_APP_TIMEOUT = 120
Property(S): BLOCK_ENTRYPOINT_LOGGING = 0
Property(S): LC_UNSUPPORTED_OS_2 = Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/reader_system_reqs.
Property(S): LC_UNSUPPORTED_OS_1 = This application cannot be installed on this operating system
Property(S): AppsInUseUnknownAcrobatApps = Applications that are using Adobe Reader or Adobe Acrobat
Property(S): EmbdUI = 1
Property(S): ADOBE_LINK = http://www.adobe.com
Property(S): _WebLinkChecked = 0
Property(S): CurrentProduct = 0
Property(S): DWUSLINK = CEFB870FBECC80BF79AC97C8298C978FD9DCB78FCEDC5098CE8B974F99DBF0F8CEEC50A809AC
Property(S): LogonUser = Lavdang
Property(S): PROCESSPATHWITHID = %s with process ID: %d
Property(S): LANG_LIST = en_US,ca_ES,eu_ES,bg_BG,zh_CN,zh_TW,cs_CZ,da_DK,de_DE,es_ES,et_ET,fr_FR,hr_HR,hu_HU,it_IT ,ja_JP,ko_KR,lt_LT,lv_LV,nl_NL,nb_NO,pl_PL,pt_BR,ro_RO,ru_RU,sk_SK,sl_SI,fi_FI,sv_SE,tr_TR ,uk_UA
Property(S): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...
Property(S): UNKNOWNPROCESSWITHID = Unknown process with process ID: %d
Property(S): Square = 1
Property(S): SUPPRESSLANGSELECTION = 1
Property(S): ISReleaseFlags = ENU,READERBIG
Property(S): VirtualMemory = 39564
Property(S): PhysicalMemory = 12278
Property(S): Intel = 6
Property(S): Msix64 = 6
Property(S): Privileged = 1
Property(S): MsiAMD64 = 6
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): RecentFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): PrintHoodFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): NetHoodFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): RemoteAdminTS = 1
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 7601
Property(S): VersionMsi = 5.00
Property(S): MsiSystemRebootPending = 1
Property(S): VersionDatabase = 300
Property(S): CLIENTPROCESSID = 7364
Property(S): CLIENTUILEVEL = 2
Property(S): CURRENTDIRECTORY = C:\Users\lavdang
Property(S): IsAdminPackage = 1
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {8017784A-94A5-40AD-AE48-D46040E2A00C}
Property(S): MsiLogFileLocation = D:\ReaderXI.log
MSI (s) (D8:AC) [17:09:55:668]: Note: 1: 1708
MSI (s) (D8:AC) [17:09:55:668]: Product: Adobe Reader XI (11.0.03) -- Installation operation failed.
MSI (s) (D8:AC) [17:09:55:669]: Windows Installer installed the product. Product Name: Adobe Reader XI (11.0.03). Product Version: 11.0.03. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
MSI (s) (D8:AC) [17:09:55:671]: Deferring clean up of packages/files, if any exist
MSI (s) (D8:AC) [17:09:55:671]: MainEngineThread is returning 1603
MSI (s) (D8:90) [17:09:55:671]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 230, szDescription: "".
MSI (s) (D8:90) [17:09:55:672]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
=== Logging stopped: 6/5/2013 17:09:55 ===
MSI (s) (D8:90) [17:09:55:673]: User policy value 'DisableRollback' is 0
MSI (s) (D8:90) [17:09:55:673]: Machine policy value 'DisableRollback' is 0
MSI (s) (D8:90) [17:09:55:673]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (D8:90) [17:09:55:673]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (D8:90) [17:09:55:674]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (D8:90) [17:09:55:674]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (D8:90) [17:09:55:674]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (D8:90) [17:09:55:674]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (D8:90) [17:09:55:674]: Restoring environment variables
MSI (s) (D8:90) [17:09:55:675]: Destroying RemoteAPI object.
MSI (s) (D8:E8) [17:09:55:675]: Custom Action Manager thread ending.
MSI (c) (C4:F0) [17:09:55:676]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C4:F0) [17:09:55:676]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/5/2013 17:09:55 ===

This thread is pretty old, are you still having this issue?

Firefox 17.0.1 on my Mac OSX 10.7.5 will no longer work with Adobe Reader 11.0.0. What shall I do to fix it ?

When I try to read a page with Adobe Reader I get the following message:
Adobe Reader cannot show documents in this browser.
Why is that ? It occurer a short period ago, and prior to that I have had no problem.
I have no problem when I use Safari - but normally I prefer Firefox.
So, please help me - and tell me what to do.
Thanks in advance.
Lars Jejlskov

You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
*Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
PDF files may also be found under another entry like Portable document.
*https://support.mozilla.org/kb/change-firefox-behavior-when-open-file

Issue with Adobe Reader 11.0.0.9

I'm having a problem with Adobe Reader. The company I work for just updated their adobe Reader to version 11.0.0.9. I have a user having a problem opening up any pdf files and the actual program itself. Just get a quick cursor and nothing else. The AcroRD32.exe is running in the background and will continue to launch a AcroRD32.exe file for every attempt of opening a pdf file. Have run a repair as the user and as a administrator. I've uninstalled and reinstalled Adobe Reader with no luck. I've reverted back to Adobe 11.0.0.5 and had success only to have the update push back to the user's system and cause the problem of not opening pdf files. I've uninstalled and ripped out of the registry and reinstall afterwards. Still the same result. Is there a fix or patch for this particular issue?

Can you open Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

When I open a document in Firefox with Adobe Reader 9, I am unable to print it (no problem when using Internet Explorer)

I'm running Windows 7 (64-bit), using Firefox 8.0. When I open a document with Adobe Reader 9, I am unable to do anything with it (print, save, etc.) other than view it. When I use Internet Explorer I don't have this problem.

Not sure what you mean by truncated troubleshooting report, but here's what I copied from "troubleshooting" under "help". My printer is selected as the default printer in Devices and Printers. Also, remember that a document that won't print in Firefox prints fine in Internet Explorer.
Application Basics
Name
Firefox
Version
8.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
Ad-Aware Security Toolbar
0.9
true
{87934c42-161d-45bc-8cef-ef18abe2a30c}
LightShot (screenshot tool)
2.0.1
true
{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}
ZoneAlarm Security Engine
1.5.350.0
true
{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
HP Smart Web Printing
4.60
false
[email protected]
Java Console
6.0.29
false
{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
ShopToWin2
1.0.29
false
{5835466c-49af-4cbe-b102-a8c8b6313749}
ZoneAlarm Security Community Toolbar
3.8.1.0
false
{91da5e8a-3318-4f8c-b67e-5964de3ab546}
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/firefox
browser.startup.homepage_override.buildID
20111104165243
browser.startup.homepage_override.mstone
rv:8.0
dom.max_chrome_script_run_time
0
extensions.lastAppVersion
8.0
font.size.variable.x-western
24
keyword.URL
http://www.google.com/search?ie=utf-8&mssrc=ms_kwd&mstb=adawaretb&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1323127479
places.history.expiration.transient_current_max_pages
192172
places.last_vacuum
1299626190
plugin.disable_full_page_plugin_for_types
print.print_printer
HP Photosmart Prem C410 series
print.printer_HP_Photosmart_Prem_C410_series.print_bgcolor
false
print.printer_HP_Photosmart_Prem_C410_series.print_bgimages
false
print.printer_HP_Photosmart_Prem_C410_series.print_command
print.printer_HP_Photosmart_Prem_C410_series.print_downloadfonts
false
print.printer_HP_Photosmart_Prem_C410_series.print_edge_bottom
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_left
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_right
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_top
0
print.printer_HP_Photosmart_Prem_C410_series.print_evenpages
true
print.printer_HP_Photosmart_Prem_C410_series.print_footercenter
print.printer_HP_Photosmart_Prem_C410_series.print_footerleft
&PT
print.printer_HP_Photosmart_Prem_C410_series.print_footerright
&D
print.printer_HP_Photosmart_Prem_C410_series.print_headercenter
print.printer_HP_Photosmart_Prem_C410_series.print_headerleft
&T
print.printer_HP_Photosmart_Prem_C410_series.print_headerright
&U
print.printer_HP_Photosmart_Prem_C410_series.print_in_color
true
print.printer_HP_Photosmart_Prem_C410_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_left
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_right
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_top
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_oddpages
true
print.printer_HP_Photosmart_Prem_C410_series.print_orientation
0
print.printer_HP_Photosmart_Prem_C410_series.print_page_delay
50
print.printer_HP_Photosmart_Prem_C410_series.print_pagedelay
500
print.printer_HP_Photosmart_Prem_C410_series.print_paper_data
1
print.printer_HP_Photosmart_Prem_C410_series.print_paper_height
11.00
print.printer_HP_Photosmart_Prem_C410_series.print_paper_size_type
0
print.printer_HP_Photosmart_Prem_C410_series.print_paper_size_unit
0
print.printer_HP_Photosmart_Prem_C410_series.print_paper_width
8.50
print.printer_HP_Photosmart_Prem_C410_series.print_reversed
false
print.printer_HP_Photosmart_Prem_C410_series.print_scaling
1.00
print.printer_HP_Photosmart_Prem_C410_series.print_shrink_to_fit
false
print.printer_HP_Photosmart_Prem_C410_series.print_to_file
false
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_top
0
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) G45/G43 Express Chipset
Vendor ID
8086
Device ID
2e22
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2202
Driver Date
8-25-2010
Vendor ID (GPU #2)
8086
Device ID (GPU #2)
2e23
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version (GPU #2)
8.15.10.2202
Driver Date (GPU #2)
8-25-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
1/1 Direct3D 10

Viewing issue with Adobe Reader

Hi there,
I'm having an issue with Adobe reader, which appears to be not related to platform or version. To cut a long story short. I've created an A4 design in Photoshop. Part of this design includes some boxes, that have been given an outline (border) effect. Also bare in mind that the Photoshop files are being created at 350dpi.
When I put my design into Illustrator/ InDesign and then generate a PDF file. I then go and look at the pdf file and when the zoom is at 100%, the edges of the boxes are not straight, you'll get a slight offset half way along for example. However, when I zoom in to 400% the problem disapears and the lines (edges) look perfectly as they should.
Does anyone know about this issue? I'm worried that when I print from the PDF, this issue will be in the print-out - or will it be OK when I print it seeming as it dissapears at 400% zoom.
Any prompt answers or help would be appreciated.
Kind regards,
Luke

Can you open Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

Issue with adobe reader with firefox.

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