Issue with Android devices - cannot connect to Fac...

Good morning.
I have an issue with android phones and a tablet not being able to connect to Facebook etc on our home wifi. Everything works on other wifi and the signal strength is good.
Did get it to work for an hour after a pin reset, but that did not last.
An hour on the phone to BT help yesterday, set the channel to 2.4ghz but that made no difference and no more ideas from BT it seems.
Was told by the BT man not to do a pin reset as it wears out the router, apparently.
Any help greatly appreciated.
Thanks.
Solved!
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do you have parental controls active? if so turn off
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Issue with Android devices - cannot connect to Fac...

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